---
title: "VenueSumo Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about VenueSumo Software - reviews, pricing plans, popular comparisons to other Venue Management products and more."
source_url: "https://www.capterra.com/p/10018718/VenueSumo/"
page_type: "product"
language: "en"
---

# 

 VenueSumo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

VenueSumo

## What is VenueSumo?

VenueSumo is a comprehensive venue management software tailored for amusement and leisure venues such as bowling alleys, trampoline parks, and mini golf courses. It offers a suite of features including online booking, POS systems, CRM, membership management, guest surveys, analytics, and support for multiple venues. Designed by industry veterans, VenueSumo provides workflows and terminologies specific to these businesses. It also offers 24/7 customer support and training, ensuring venues can fully leverage the platform to improve efficiency, drive revenue, and enhance the guest experience both online and on-site.

## What is VenueSumo used for?

[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Ticketing](https://www.capterra.com/ticketing-software/)[Venue Management](https://www.capterra.com/venue-management-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$300

Flat Rate, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for VenueSumo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://venuesumo.com&name=VenueSumo)

## VenueSumo Overview

Updated August 2026

AI summary

VenueSumo provides cloud-based venue and event management for organizations of all sizes, supporting booking management, event scheduling, ticketing, reservations, and attendee tracking. It offers integrated billing, invoicing, POS, CRM, and reporting, with optional features like customizable branding, email marketing, and third-party integrations, making it suitable for businesses managing complex venue operations across multiple facilities.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### VenueSumo

4.9 (12)

VS.

[4.2 (1,323)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

$300

Flat Rate, Per Month

Starting Price

$31.1

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (12)

Ease Of Use

4.0 (146)

Value For Money

4.7 (11)

Value For Money

4.1 (126)

Customer Service

4.9 (11)

Customer Service

3.9 (143)

## VenueSumo alternatives

[ROLLER](https://www.capterra.com/p/164715/ROLLER/)

[4.2 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/164715/ROLLER/)

[Parafait](https://www.capterra.com/p/206328/Parafait/)

[4.3 (7)](https://www.capterra.com/p/206328/Parafait/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/206328/Parafait/)

[KORONA POS](https://www.capterra.com/p/142520/KORONA/)

[4.7 (80)](https://www.capterra.com/p/142520/KORONA/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/142520/KORONA/)

Highest Rated

[Party Center Software](https://www.capterra.com/p/112513/Party-Center-Software/)

[5.0 (5)](https://www.capterra.com/p/112513/Party-Center-Software/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/112513/Party-Center-Software/)

## FAQs about VenueSumo

Overview

### Which roles and teams benefit most from VenueSumo?

VenueSumo is most used by venue managers, general managers, and center leaders who oversee bookings, scheduling, and day-to-day operations. Directors and C-suite executives rely on it for revenue visibility and performance oversight, while event and party coordinators use it to streamline client communication, reservations, and event planning workflows.

Answer based on 12 reviews

Overview

### What company size and industries is VenueSumo built for?

VenueSumo is built primarily for small businesses in entertainment, with 92% of reviewers from small companies and 33% from Entertainment. It serves family entertainment centers, trampoline parks, indoor playgrounds, laser tag, mini-golf, and amusement parks, with additional reviewer representation from Recreational Facilities and Services and Hospitality at 17% each.

Answer based on 12 reviews

Features and Usability

### What are the key features of VenueSumo?

VenueSumo offers event and venue management tools including event scheduling, booking management, reservations management, and facility scheduling. It also includes ticketing, barcode and QR code scanning, check-in/check-out, invoicing, POS, reporting and analytics, CRM, and website integration for attendee and sales management.

Integrations

### Which third-party tools and platforms does VenueSumo integrate with?

VenueSumo integrates with 7 third-party tools, including ActiveCampaign, Klaviyo, Linkly, Newbook, PayPal, SMSGlobal, and Stripe. Its catalog covers marketing automation, booking, payments, and SMS platforms, with Linkly also confirmed in reviewer mentions.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does VenueSumo offer?

VenueSumo provides live online training, webinars, documentation, and videos for getting started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for setup and feature review.

Getting Started and Support

### What customer support options does VenueSumo offer?

VenueSumo provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support quality is available, so response times, helpfulness, and common frustrations cannot be assessed from user comments.

## Features

AI summary

Based on 353 Venue Management reviews

Capterra reviewers point to the following as the top priorities when choosing venue management software:

-   **Booking Management** (**82%** of reviewers rated this feature as critical)
-   **Event Scheduling** (**59%**)
-   **Event Management** (**65%**)

VenueSumo supports all three features buyers rate most highly: **Booking Management**, **Event Scheduling**, and **Event Management**. Together, these capabilities help businesses handle reservations more efficiently, coordinate event timelines with fewer conflicts, and keep day-to-day venue operations organized, allowing teams to manage events from inquiry through execution with greater consistency.

Event Scheduling

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Plan an event's time and location

Event Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Schedule and manage the logistics of activities and other gatherings

Calendar Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Electronic Payments

5.0 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Sales Reports

4.4 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Reports specific to sales analysis for trends and strategies

Ticket Reservations

5.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Create and manage ticket reservations for various events

VenueSumo 99 features

### All Features
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Age Verification: A way for institutions and businesses to check the age of their customers/clients.
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Barcode Recognition: The ability to identify a barcode on or within an image or packaging
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Check-in/Check-out: Track the status of assets and whether they're checked in or out
- Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Data Management: Searchable repository of information about clients
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Management: Store and organize information about customers and previous interactions
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Payments: Electronically collect payments for goods or services
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Email Templates: Pre-made examples and templates for emails
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Expiration Management: Track and manage expiration of various items including products, warranties, licenses, and contracts
- Facility Management: Manage the maintenance of building facilities
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
- Food & Beverage Management: For businesses handling food & beverage operations
- For Museums: Caters specifically to museums
- Forms Management: Store, manage and track all forms in a centralized location
- Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
- Gift Shop POS: Accept and process financial transactions for gift shops
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding
- Membership Management: Database of members to track personal information of individuals and families
- Merchandise Management: Provides intelligence to make the right inventory purchasing decisions.
- Mobile Signature Capture: Capture signatures via mobile devices
- Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices
- Multi-Currency: Manage and handle various international currencies
- Multi-Facility: Designed to facilitate operations for more than one facility.
- Online Booking Tools: Add tools to web pages to handle online bookings
- Online Signing: Allow users to sign documents or contracts online
- Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information
- Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site
- Order Processing: Send / receive, process, and execute orders
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Print-at-Home: The ability to print tickets before arriving
- Product Catalog: Present a catalog of inventory that customers can view
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- QR Codes: Matrix barcode that stores information
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Receipt Management: Upload, track, and submit receipts in a central database
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants
- Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
- Retail POS: For retailers
- Returns Management: Track and facilitate returns of products sold
- Sales Management: Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance.
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Searchable Database: A collection of records that can be retrieved based on specific queries
- Season Tickets: Grants the users access to all events for one season
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Stock Management: Manage the buying, selling, and holding of stocks
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Ticket Brokering: The resale of tickets based on demand and availability
- Ticket Reservations: Create and manage ticket reservations for various events
- Ticketing: Customize, sell, and distribute tickets
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Venue Management: Includes all operations and activities associated with a physical space or location that is used for hosting events
- Waiver Kiosk: Set up computers on location to help users sign waivers on-site
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site

---

Get Advice

We can help you find the software with the features you need.

Features

4.8 (12)

4.8

Based on 12 reviews

## Pricing

Value for money

4.7 (11)

Junior Sumo plan

$300.00

Flat Rate,Per Month

Value for money

4.7 (11)

4.7

Based on 11 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[

Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[

Newbook](https://www.capterra.com/p/144942/NewBook/)[

SMSGlobal](https://www.capterra.com/p/2510/SMSGlobal/)[

Linkly](https://www.capterra.com/p/266211/Linkly/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (11)

4.9

Based on 11 reviews

## User reviews

Overall rating

4.9

Based on 12 reviews

Filter by rating

5(11)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

TC

Tanita C.

Party Coordinator

Hospitality

### "Flexible, powerful booking platform backed by outstanding support"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 13, 2026

Our overall experience has been extremely positive. VenueSumo has streamlined our birthday party bookings, reduced administrative workload, and improved the customer experience by providing a simple and flexible online booking system. The ability to customise almost every aspect of our booking process has been invaluable, and the ongoing support from the VenueSumo team has been outstanding. We would confidently recommend VenueSumo to any venue looking for a reliable and flexible booking platform.

Pros

The flexibility of the platform is what stands out the most. We can customise packages, products, pricing, booking rules, promotions, and add-ons to suit our venue. Combined with excellent customer support and an easy online booking experience for our customers, it has significantly improved the way we manage birthday party bookings. Our customers can easily book from their mobile devices, which is essential. The online booking process works well across different devices and provides a seamless experience. Customer information and booking details are well organised and easy to access. Having everything stored in one place helps our team provide better customer service and manage repeat bookings.

Cons

Because the platform is so feature-rich, there is a learning curve when you're first setting it up and exploring all of its capabilities. However, the support team has always been available to help, making the process much easier.

Switched from

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

We switched from FareHarbor because it was difficult to use and didn't provide the flexibility we needed. One of our biggest frustrations was that FareHarbor charged our customers directly for their bookings, meaning we couldn't remove or absorb the booking fees ourselves. We wanted a platform that gave us greater control over the customer experience, offered more flexibility in managing our products and bookings, and was easier for both our staff and customers to use. VenueSumo has delivered on those requirements and has been a much better fit for our venue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KS

Kevin S.

CEO

Entertainment

### "Amazing Team and Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 1, 2025

We loved using VenueSumo. It made running our zoo events so much easier. The system is clean, the pricing is fair, and their team goes above and beyond to support you. Compared to other platforms we’ve tried, VenueSumo was a breath of fresh air. Total game changer.

Pros

The ease of setup and how simple the system is to use. But honestly, the best part is the team — they care SO much. We’ve used other systems before, and they nickel-and-dime you for everything. VenueSumo gives you everything you need at a fair price, no hidden costs, no headaches. They’re incredible.

Cons

Honestly, we really didn’t run into any major issues with VenueSumo. Compared to other systems we’ve used in the past, this one was a huge improvement across the board. If I had to come up with something, I’d say no system is ever 100% perfect — there’s always small tweaks or features you might want to see down the road. But the truth is, any time we had a suggestion or question, their team was already on it. Their support alone makes it hard to find a real “con” worth mentioning.

Switched from

[ROLLER](https://www.capterra.com/p/164715/ROLLER/)

Roller is the worst company I've ever dealt with in my 30 year career, ever. Every time I ask about a feature, it's not included, everything is an upsell.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AG

Alyssa G.

Venue Manager

Recreational Facilities and Services

### "5 Stars - A game changer for Venue Management!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 23, 2025

Outstanding, the team are top notch! The local team are easily contactable at all hours by phone or email and will quickly resolve an issues.

Pros

What really sets VenueSumo apart is the attention to detail and the level of support. The customer support has been outstanding every time we had a question or needed assistance, the team responded quickly and with genuine care. It’s clear they’re passionate about creating a seamless experience for both venues.

Cons

Nothing, the team are super helpful, any issues we have are dealt with quickly and the team lets us know the best option

Switched from

[ROLLER](https://www.capterra.com/p/164715/ROLLER/)

Cost, lack of support, unable to call delaying critical operations even during emergencys

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TR

Thierry R.

Managing Director

Entertainment

### "Bike Skills Review of the VenueSumo Venue Management Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 8, 2024

Our bike park is quite unique in that on top of offering entertainment services for children we also provide lessons. This made all other booking software we used quite tricky, all excelling in one bit either non existent or very poor in the other service. However from day 1 VenueSumo has been listening to our needs and working closely with us to see how to adapt their system to suit our needs. Any have they delivered! The support team has been incredible, replying to emails and phone calls at any time. Our biggest hurdle of limiting lessons bookings to a different number based of daily capacity was overcome in no time. VenueSumo has been very adaptable and the communication top notch. We couldn’t be any happier as are our clients who find it so much easier to book a session online. Since using this software, the number of phone calls relating to booking issues has drastically reduced, and we couldn’t be any happier. Thank you VenueSumo

Pros

We liked how adaptable they’ve been to suit our needs.

Cons

Nothing in general. Just the change like any change brings different challenges and new training for all the staff but the benefits made it all worth.

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Product did not suit our requirements and had to switch to improve the customer experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

Derek S.

General Manager

Hospitality

### "Love VenueSumo"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 1, 2024

Overall everything has been great. First year with the system and it ran good and looking forward to another season with this system. The developers have taken our suggestions and are working on getting them implemented.

Pros

The ease of use. It is very easy to learn and teach employees. I also love how the developers take our suggestions and actually make them happen.

Cons

Reporting. Would like to see more specific reports for products and sales. Product entry. Discounts.

Switched from

[Campspot](https://www.capterra.com/p/176517/Campspot/)

Campspot did not have everything we wanted and they would take our suggestions and never make changes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Sue S.

COO

Sports

### "VENUE SUMO - THE BEST EVER!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2024

Excellent, faced paced, dynamic and easy to use. Willing and kind people behind the scenes to help at a drop of a hat!

Pros

The service, the price, and the program itself!

Cons

Hmmmm, I would have to think about that - nothing comes to mind.

Switched from

[ROLLER](https://www.capterra.com/p/164715/ROLLER/)

Lack of service, too pricey and no transparency.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DA

David A.

Arena Manager

Health, Wellness and Fitness

### "Fantastic booking management software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 6, 2024

VenueSumo has been fantastic for our business, especially the assistance offered by \[sensitive content hidden\] from the support team!

Pros

It allows our business to make bookings, keep a track of the bookings and amend the bookings in an easy to use interface. It links incredibly well with our website. It allows for seamless payment processing

Cons

I do not have any concerns with the way VenueSumo operates

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CW

Cameron W.

Director

Entertainment

### "The Go-To Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 26, 2024

The Team at venue sumo pride themselves in delivering a top quality platform and actually back it with their support. Would recommend to anyone !

Pros

Ease of use. Full support from the team. Every enquiry answered asap. Never left in the dark.

Cons

N/A.

Switched from

[ROLLER](https://www.capterra.com/p/164715/ROLLER/)

Cheaper than existing platform. Proper support. Ease of use. Continually improving the product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LT

Luke T.

Director

Leisure, Travel & Tourism

### "Venue Sumo saves time and money"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 20, 2024

The Sumo team are very responsive, receptive to feedback and are there to help with finding the right solution to your problems.

Pros

Venue Sumo intergrating both point of sale and our birthday party bookings (Group bookings).

Cons

The learning curve on a new system. This comes with all new systems and not necessarily a venuesumo issue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KF

Kealey F.

Centre Manager

Events Services

### "Great stuff!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 16, 2024

Pros

The customer support is amazing and the system is super user friendly.

Cons

If there are any they will be resolved in a flash!

Switched from

[ROLLER](https://www.capterra.com/p/164715/ROLLER/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10018718/VenueSumo/reviews/)

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