--- title: "Zoho POS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zoho POS Software - reviews, pricing plans, popular comparisons to other Retail POS System products and more." source_url: "https://www.capterra.com/p/10018724/Zakya/" page_type: "product" language: "en" --- # Zoho POS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zoho POS ## What is Zoho POS? Zoho POS is a simple cloud-based POS solution that enables small and medium-sized retail stores to manage their day-to-day operations, including inventory, sales and purchases, reports, and more. You can manage billing efficiently, build an online store, accept orders 24/7, and reach more customers with a mobile store. Zoho POS includes a 15-day free trial and a forever-free plan. Support is available in your preferred language via phone, live chat, email, and WhatsApp. ## What is Zoho POS used for? [iPad POS](https://www.capterra.com/ipad-pos-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹649 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zoho POS?[Manage this product listing](https://www.g2.com/products/zoho-pos/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zoho POS 4.0 (1) VS. [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price ₹649 Flat Rate, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.2 (3,011) Value For Money 5.0 (1) Value For Money 3.8 (2,247) Customer Service 5.0 (1) Customer Service 3.7 (1,951) ## Zoho POS alternatives [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [4.6 (3,037)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) [4.0 (975)](https://www.capterra.com/p/120491/Lightspeed-Retail/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/120491/Lightspeed-Retail/) [Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/) [4.6 (248)](https://www.capterra.com/p/205337/Shopify-POS/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/205337/Shopify-POS/) ## FAQs about Zoho POS Overview ### What company size and specific industries is Zoho POS built for? Zoho POS is designed for retail businesses of all sizes that need software to manage day-to-day store operations. It is built for retailers rather than specific industries beyond retail, making it a fit for small shops, growing stores, and larger retail operations. Features and Usability ### What are the key features of Zoho POS? Zoho POS offers point of sale and retail POS functions with inventory management, stock management, and inventory replenishment. It also includes billing and invoicing, payment processing, cash management, barcode scanning, customer database and history, sales reports, returns management, multi-location support, and reporting and analytics. Integrations ### Which third-party tools and platforms does Zoho POS integrate with? Zoho POS integrates with 6 third-party tools and platforms, including Shopify, Stripe, Razorpay, 2Checkout, Zoho Books, and Zoho Commerce. These connections cover ecommerce, payment processing, and accounting, giving Zoho POS a built-in set of options for sales and back-office workflows. Getting Started and Support ### What training and onboarding options does Zoho POS offer? Zoho POS provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover scheduled instruction, and documentation and videos offer self-paced reference for learning features and reviewing steps. Getting Started and Support ### What customer support options does Zoho POS offer? Zoho POS offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Support quality cannot be assessed from reviewer feedback here, so no reliable claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 1,708 Retail POS System reviews Capterra data shows that buyers of Retail POS System rank the following features as their top priorities: - **Inventory Tracking** (**61%** of reviewers rated this feature as critical) - **Point of Sale (POS)** (**70%**) - **Credit Card Processing** (**70%**) Zoho POS supports all three features that reviewers rate most highly: **Inventory Tracking**, **Point of Sale (POS)**, and **Credit Card Processing**. Combined, these capabilities help businesses keep stock levels accurate, complete transactions at checkout, and accept card payments efficiently, allowing teams to manage day-to-day retail operations with greater speed and control. Inventory Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Barcode/Ticket Scanning 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking Data Import/Export 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Receipt Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Upload, track, and submit receipts in a central database Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Integration Integrate with a third-party accounting system Zoho POS 48 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - For iPad Devices: Operate/access software on iPad Devices - For Retail: For Retail Stores - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Catalog: Present a catalog of inventory that customers can view - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Returns Tracking: See what items have been returned - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Stock Management: Manage the buying, selling, and holding of stocks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Free Version Standard ₹649.00 Flat Rate,Per Month Professional ₹1,299 Per Month Premium ₹2,099 Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[ Razorpay](https://www.capterra.com/p/179263/Razorpay/)[ 2Checkout](https://www.capterra.com/p/79616/2Checkout/)[ Zoho Commerce](https://www.capterra.com/p/230854/Zoho-Commerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SM Shaun M. Co Founder Retail ### "Zoho Zakya review by RudhVay " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 2, 2024 Working is good maybe a better visual experience would be great Pros Compatibility / ease of setup and usage Cons Cannot select the date while making invoice Cannot see all transactions from the time it was installed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.