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ReviewFlo is an online review management software that streamlines the generation, marketing, and monitoring of online customer reviews. The software allows businesses to generate reviews through email and text campaigns, share reviews on social media and websites, monitor reviews across multiple platforms, and track review performance through reporting tools.
Provider
Executive Solution Systems
Located In
United States
Deployment
Cloud, SaaS, Web-Based
Training
Documentation
Support
Email/Help Desk, Chat
Small Businesses, Marketing Agencies, & SAAS Resellers
Content Source: ReviewFlo
Green rating bars show the winning product based on the average rating and number of reviews.
ReviewFlo Reviews
"ReviewFlo has been a GOD SEND!"
Overall: ReviewFlo has been a GOD SEND & not only has saved my company a TON of money, but I haven't had to sacrifice my high standards of a quality product in order to switch. Other review platforms I've dealt with charge a per-seat fee, so I had to constantly mark up my review management service, just to make it profitable. I like that ReviewFlo on the other hand, only charges a flat monthly/annual fee. Overall ReviewFlo has been nothing but positive!
Pros: ReviewFlo is an incredible platform for both businesses & agencies who want to start selling white-label online reputation management services. It's easy to use, & their support is top-notch.
Cons: They do not (yet) have a built-in prospecting tool, though they're in the process of developing one which should be available soon from what the developers have told me. However, this hiccup shouldn't be much of an issue for agencies willing to put in the work to build their client base, or established agencies who already have a number of clients.
"If only I found ReviewFlo sooner!"
Overall: Overall, my experience with ReviewFlo has been nothing but positive all around!
Pros: I LOVE that ReviewFlo doesn't limit you to the number of review request emails/texts you can send. It's a simple, easy-to-use interface even for someone like myself who doesn't have much technical experience. Also, their pricing is super reasonable, picked up a lifetime license from them the other day after being on their monthly plan since September of last year. In short, this platform is going places & I'm happy to be along for the ride!
Cons: The only con about ReviewFlo is that you can't reply to reviews from platforms other than Google, & Facebook. However, it was explained to me that this lack of functionality is standard.
Vendor Response
"ReviewFlo for the win"
Pros: I am a simple individual and that is what I look for in a product. Ease of use and low-maintenance
Cons: No significant concern or criticism. So far so good.
"Simple, Easy, & Effective"
Pros: What I like most about ReviewFlo is its incredible convenience and efficiency in handling our online reviews. Instead of checking multiple platforms separately, ReviewFlo consolidates everything into a single dashboard, making it effortless to monitor and manage our reputation online. The real-time notifications ensure we never miss a new review, allowing us to respond promptly and engage with our customers effectively. This tool has truly simplified our workflow and saved us valuable time that we can now dedicate to improving our services and connecting with our customers on a deeper level.
Cons: While the platform provides analytics and insights, some users may find the depth of these analytics limited compared to more specialized tools. Lastly, the interface, while generally user-friendly, could potentially benefit from more customization options to tailor the experience further to specific business needs. These points aside, ReviewFlo remains a robust solution for managing online reviews effectively.
"Our wholehearted endorsement!"
Pros: Reviewflo is now an essential asset in our business arsenal. I wholeheartedly endorse Reviewflo for any business seeking to manage their online reviews effectively & elevate their customer experience.
Cons: There wasn't anything about ReviewFlo so far that we found to be a negative experience.
