--- title: "Aladino by Digevo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Aladino by Digevo Software - reviews, pricing plans, popular comparisons to other AI Agents for Customer Support products and more." source_url: "https://www.capterra.com/p/10018866/Aladino-by-Digevo/" page_type: "product" language: "en" --- # Aladino by Digevo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Aladino by Digevo ## What is Aladino by Digevo? Aladino by Digevo offers a comprehensive platform that automates, centralizes, and modernizes contact centers. But Aladino by Digevo is much more than a chatbot. It is a complete virtual assistant that adapts to your specific needs and corporate goals. Powered by Artificial Intelligence, it possesses the ability to comprehend and converse with customers just like a human. Our platform autonomously executes actions to resolve multiple issues and applies logical reasoning to ensure effective solutions. ## What is Aladino by Digevo used for? [AI Agents for Customer Support](https://www.capterra.com/ai-agents-for-customer-support-software/)[Contact Center](https://www.capterra.com/contact-center-software/)[Call Center](https://www.capterra.com/call-center-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Aladino by Digevo?[Manage this product listing](https://www.g2.com/products/aladino-by-digevo/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Aladino by Digevo 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price Contact vendor Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,769) Value For Money 0.0 (0) Value For Money 4.6 (1,519) Customer Service 0.0 (0) Customer Service 4.7 (1,538) ## Aladino by Digevo alternatives Highest Rated [4.8 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [0.0](https://www.capterra.com/p/191194/ICTContact/#reviews) Starting price $399.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [CTM](https://www.capterra.com/p/152004/Call-tracking-software/) [4.7 (159)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152004/Call-tracking-software/) ## Features AI summary Based on 1,302 AI Agents for Customer Support reviews Capterra reviewers highlight these as the features buyers care about most when comparing contact center software: - **Caller ID** (**46%** of reviewers rated this feature as critical) - **Call Center Management** (**48%**) - **Automatic Call Distribution** (**52%**) Aladino by Digevo includes **Call Center Management**, which gives teams a central way to oversee contact center operations and handle day-to-day workflows. However, it does not include **Caller ID** or **Automatic Call Distribution**. Instead, it offers **Call Recording** (**48%**), a feature reviewers also rate as important, which helps businesses keep records of customer interactions for quality checks, training, and issue review, providing teams with better visibility into service performance. Agent Interface Agents can view and manage all customer requests and interactions. Automated Routing Tickets are automatically assigned to specific agents based on predefined rules Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Recording Record the audio of phone conversations for quality assurance purposes Chatbot AI-based platform which conducts a conversation via auditory or textual methods Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Aladino by Digevo 10 features ### All Features - Agent Interface: Agents can view and manage all customer requests and interactions. - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Recording: Record the audio of phone conversations for quality assurance purposes - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Real-Time Analytics: Analyze and gain insights into data in real-time - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)[ NVIDIA Riva](https://www.capterra.com/p/10011219/NVIDIA-Riva/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.