# Zenzap Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Zenzap Software - reviews, pricing plans, popular comparisons to other Remote Work products and more. Source: https://www.capterra.com/p/10018942/Zenzap --- # Zenzap Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zenzap ## What is Zenzap? Zenzap is a professional work chat app for remote teams that helps you separate work from personal life. It’s as easy as texting while having the structure and security that businesses need. Create specific group chats for topics or projects so information is always easy to find. Bridge the gap between talk and action by turning messages into tasks instantly within the chat. To prevent burnout, working hours settings let you pause notifications when staff are off the clock. Protect company data and ensure GDPR compliance. Unlike personal apps, where data lives on phones, Zenzap stores history and files securely in the cloud, under business control. Admins can add or remove staff in a click. Plus, Zenzap integrates with your existing tools to streamline daily operations. Keep your team connected and aligned, no matter where they are working from. ## What is Zenzap used for? [Team Communication](https://www.capterra.com/team-communication-software/)[Productivity](https://www.capterra.com/productivity-software/)[Collaboration](https://www.capterra.com/collaboration-software/) Overall rating Based on 41 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% Starting price $3 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Zenzap alternatives Highest Rated [4.7 (24,046)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (5,060)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (14,528)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (13,547)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10018942/Zenzap/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Task Management 4.7 (32) 68.75% of 32 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Mobile Access 4.8 (28) 75.00% of 28 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Access Controls/Permissions 4.6 (24) 62.50% of 24 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Alerts/Notifications 4.5 (24) 91.67% of 24 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Meeting Management 4.5 (23) 69.57% of 23 reviewers that rated this feature as important or highly important Manage the process of planning and scheduling meetings, including agenda creation Real-Time Chat 4.8 (23) 82.61% of 23 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Zenzap 80 features An @mention is a way to tag or notify a specific person about a message/post Define levels of authorization for access to specific files or systems Integrates with Active Directory Track and document all activities across devices, networks, and other systems Continuous profile-based stream of news and activity Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Assign issues and tasks based on availability or required skills Ability to make voice calls within the system Record and edit recorded audio and/or video Group collaboration to solve ideas in a productive and concentrated manner. Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Sends voice calls to a specific queue based on predetermined criteria Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Configure existing workflows to meet your organization's needs Manage, organize, and store contact information Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Electronic storage of staff/employee contact information and job status in a centralized repository Access names, contact information, and roles of employees in a centralized repository Process of familiarizing new employees with the company, their position, and responsibilities Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Store, manage and track all forms in a centralized location Group messaging lets multiple people carry on a group conversation Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Ability to chat online in real time Manage the process of planning and scheduling meetings, including agenda creation Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Allow users to create, edit, and sort multiple notes Arrange tasks based on the level of priority or urgency Tools to facilitate the production of information and promote efficiency Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Estimate or forecast of a future scenario based on the study of present trends Engage in direct, instant messaging with customers, users, etc. Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling Provide support to your customers and employees remotely over a shared network Set & manage permission levels based on user roles and restrict access to only authorized individuals Digitally share screen view with others Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Allow users to access multiple services after entering their login credentials once Send messages via SMS Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Allow multiple team members to edit and work on the same document Set up connections to third-party platforms to improve business processes A digital list of items that need to be completed Presenter can see and hear participants and vice versa Track revisions and updates made to files and navigate between different versions Chat with your counterparts over the video in real time Connect with meeting participants remotely over video Supports video files Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (41) 4.6 Based on 41 reviews ## Pricing Value for money 4.7 (40) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10018942/Zenzap/pricing/) Free $0.00 It includes: - Team access & permissions control - Cloud secured business data - Unlimited group chats - Unlimited built-in to-dos - Admin content moderation - Working hours & notification control - Scheduled messages - Organized chat folders - Chat calendar integration - WhatsApp groups migration - Customer support - 1 GB secure cloud storage Pro $3.00 Per User,Per Month It includes: - Everything in Free, plus: - Team personal details privacy - Media sharing & download control - Group chat creation permissions - Workspace invite management - WhatsApp import restrictions - Task checklist templates - Tasks to calendar sync - Sub-task breakdown - Smart task sorting & filtering - Files malware scanning - Team onboarding & training - Advanced customer support - 100 GB secure file storage Business+ $8.00 Per User,Per Month It includes: - Everything in Pro, plus: - Integrations with other apps - API integration access - Unlimited secure file storage - Enhanced privacy & data control - Data archiving - Priority customer support - Admin analytics dashboard Value for money 4.7 (40) 4.7 Based on 40 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ monday.com](https://www.capterra.com/p/147657/monday-com/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Notion](https://www.capterra.com/p/186596/Notion/)[ 7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (39) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (39) 4.8 Based on 39 reviews ## User reviews Overall rating 4.7 Based on 41 reviews Filter by rating 5(31) 4(8) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent RC Rebecca C. LPN Hospital & Health Care ### "Using Zenzap as a Nurse with a medical provider" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2025 It has been quite easy to adapt to using this application . As an older employee who is slower to learn electronics, this is a relief. Pros It is private, so I can send an image to a medical provider without worry of it becoming public. I can also speak to other coworkers on a separate thread. Cons All of the notifications chiming often ...... But I do realize I can mute the alarms. It is nice to feel connected in an occupation where staff are spread out across the state. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CW Carl W. Care Assistant Health, Wellness and Fitness ### "Care Assistant " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 December 17, 2025 Overall, my experience with Zenzap was positive, as it helped centralize tasks and improve organization, though there was a learning curve due to some unintuitive features and occasional performance issues that slightly impacted efficiency. Pros I liked that Zenzap offered a clean, modern feel overall and helped streamline tasks in one place, making it easier to stay organized and focused once I got used to the workflow. Cons Some features felt unintuitive at first, and the interface was a bit cluttered, which made simple tasks take more clicks than expected, while occasional lag and limited documentation added to the learning curve and reduced overall efficiency. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM SUKESH M. DESIGNER E-Learning ### "“A Smart and Time-Saving Tool for Team Communication”" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 13, 2025 My overall experience with Zenzap has been very positive. It simplifies team communication by bringing chat, email, and collaboration tools into one platform. It has helped my team stay organized, respond faster, and reduce communication gaps. Zenzap is a great solution for teams looking to save time and improve workflow efficiency. Pros All-in-one communication platform Clean and modern UI Easy setup and onboarding Saves time by reducing app switching Improves team productivity and coordination Cons Limited advanced customization options Some features could benefit from more integrations Mobile experience could be improved further Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 21, 2025 Thank you for the review and for sharing your experience with Zenzap. We’re really glad to res it’s helping your team stay organized, communicate faster, and reduce context switching. We especially appreciate your feedback around advanced customization and integrations. Our team is working on expanding customization options and rolling out new integrations, with several new features coming soon that will give teams more flexibility to tailor Zenzap to their workflows. Thanks again for taking the time to share your insights - they directly help shape what we build next! PM Preston M. Physical therapy Hospital & Health Care ### "Amazing experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2025 Overall I’m very happy I found Zenzap as it made life in general better all around. Overall it’s amazing. Pros The ability to communicate with everyone in the company in one app and that one app is user friendly. Cons Honestly there’s not a thing to dislike. Other than maybe there’s a lot going on in the app. For people that are not good with electronics it could be an issue but as for myself I am good with technology and computers Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) Received information of your product zenzap Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2025 Thank you so much for taking the time to share this review - we truly appreciate it. We’re really glad to hear that having everyone in one user-friendly app has made communication across your company easier and more enjoyable. That’s exactly what Zenzap is built for: simplifying daily work without adding friction. It’s especially rewarding to hear that Zenzap has made life better overall: that means a lot to our team. Thank you again for trusting us and being part of the Zenzap community. AC Amy C. Admin IT administrator Medical Practice ### "Good for work platforms " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 9, 2025 Very good overall there are some factors that could be better but at the same time it's good to keep abreast of any new info Pros It's very good for recieving information from the company, very informative and sends you notifications to say someone has sent a message Cons You cannot reply to the messages you it is purely for information from management where as with signal we were able to reply Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2025 Thank you for your review, we’re really glad to hear that you find Zenzap useful for receiving company information and staying up to date through notifications. Regarding the inability to reply, we’d like to clarify how this works. Some companies choose to use announcement-only channels, where messages are intentionally one-way so important updates don’t get lost in conversations. This setting is decided by the organization’s management, not a limitation of Zenzap itself. Zenzap fully supports two-way communication. You can reply and have conversations in regular chat channels or direct messages, and teams are free to create open channels where discussion is encouraged. If replies aren’t enabled in a specific channel. Thanks again for taking the time to share your feedback. MC Minesh C. Director Hospital & Health Care ### "Review for the Zenzap " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 December 9, 2025 Good in some areas, and some areas need focused on, communication with your IT group is difficult to get hold off Pros Team Collaboration on one platform, its GDPR and easy communication with all staff, assigning tasks for individuals Cons The ease of use is quite difficult, not app friendly, individuals find it hard to navigate around the app Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2025 Thank you very much for taking the time to share your feedback, we really appreciate it. We’re glad to hear that you value having team collaboration in one platform, along with GDPR compliance and the ability to assign tasks to individuals. It’s great to know they’re delivering value for your team. Ease of use and intuitiveness are extremely important to us, and this is an area where we consistently receive very positive feedback from many of our users. That said, we understand that different teams and individuals can have different experiences, and we always take all feedback seriously as we continue to refine and improve the product. Our customer service team is very responsive. If for any reason your experience felt different, Shelly or one of our team members would be happy to help and assist you directly. If you’d ever like to share more detailed feedback or suggestions, we’d genuinely welcome it as we continue to improve Zenzap for all our users. The Zenzap Team MF Mary F. Clinical Supervisor Health, Wellness and Fitness ### "Pleased with Zen Zap so Far" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2025 This has been a positive experience so far and look forward to the changes that will come as the platform grows Pros Zen Zap has saved my company tons of money compared to our last platform, and the staff have been responsive and helpful! It's easy to use when you know to use the app to customize. Cons I would like to see color coding options to cut down on the visual clutter since we have a number of topics to respond to each day. Switched from [Namely](https://www.capterra.com/p/143606/Namely/) The other function was too expensive for the company to maintain Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2025 Thank you very much for your feedback and for the kind words about our team. We’re glad to hear you’ve found the staff responsive and the Zenzap easy to use once customized. We really appreciate your suggestion around color-coding options to reduce visual clutter. This is something we’re actively working on, as we know how important it is for teams handling multiple topics throughout the day to quickly organize and prioritize conversations. It’s great to hear that your experience has been positive so far, and we truly value your support as Zenzap continues to grow. Feedback like yours plays a big role in shaping what we build next. Thanks again for taking the time to share your experience. The Zenzap Team MP Michelle P. RN Health, Wellness and Fitness ### "Love it! Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2025 love it. Can connect with my team from anywhere. I work by myself so having the ability to connect with my team helps so much Pros so easy to use. Love I can reach out to my other team members so quickly and easily. I work alone so having the ability to connect with whoever I need to is awesome Cons how to take pics is confusing. Still do not know how to post a pic on the app but I will continue to try and learn Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2025 Thank you so much for your review, we love reading this. Zenzap is built to feel like a quick, familiar chat app, but with the reliability of a real work tool, so being able to reach your team instantly is exactly what it’s there for. Just to help with photos: to add or take a picture, tap the “+” icon on the bottom left of the chat. From there, you can easily choose to take a photo or upload one from your device, that’s all there is to it. And of course, if you ever have questions or need a hand, feel free to reach out. Our team is always happy to help and quick to respond. Thanks for being part of Zenzap! The Zenzap Team CR Christopher R. Pest Control Technician Environmental Services ### "Happy with the APP " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2025 Overall 10/10 Just to simple to use can not go wrong. It's only used for word nothing personal. 10/10 Pros Team communication Team collaboration Easy to use Multiple chats Could say one of the best work apps out there Cons Only started using this app recently so to early to say. Could say 3 updates within short time since using to app. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2025 Thank you so much for your words! We’re thrilled that you’re finding Zenzap easy to use and helpful for team communication and collaboration. You’re absolutely right about the frequent updates - we move fast because we’re constantly improving and adding new features. We’re excited for you to see what’s coming next and hope you’ll be right there with us as the platform continues to grow. Thank you for being part of Zenzap! The Zenzap Team MD Max D. Night Auditor Hospitality ### "Great tool for team communication and daily operations." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2025 Overall zenzap has made communication and teamwork easier at work. It keeps conversations organized, helps the team stay aligned, and reducesconfusion. While there's room to improve notifications and customization, the platform provides strong value for money and is simple to learn. My experience has been positive and it has fefinitely helped our workflow. Pros Zenzap is very easy to use and makes daily communication faster. The system keeps all messages organized, which really improves team communication. It also helps with team collaboration because everyone can see updates in real time. For theprice, it offers good value, especially with how much time it saves. Cons alerts.Notifications sometimes come in late, which can slow down communication. I also think email management tools could be improved with more customization options. Adding more flexibility to templates and automated replies would make it even better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2025 We’re really glad to read that Zenzap has helped make daily communication faster, more organized, and improved real-time collaboration for your team. We appreciate you calling out the value Zenzap provides, especially in terms of time saved and workflow efficiency. That’s exactly what we aim to deliver. we’ve released a new version that improves notification speed, helping messages come through faster. Thanks again for sharing both what’s working well and where we can improve. It’s great to hear that overall your experience has been positive and that Zenzap has made a real difference in your workflow. Thank you, The Zenzap Team [View all Reviews](https://www.capterra.com/p/10018942/Zenzap/reviews/) Popular comparisons [Microsoft Teams vs Zenzap](https://www.capterra.com/compare/168668-10018942/Microsoft-Teams-vs-Zenzap) [Slack vs Zenzap](https://www.capterra.com/compare/135003-10018942/Slack-vs-Zenzap)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)