# Notebird Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Notebird the right Church Management solution for you? Explore 64 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10019047/Notebird/reviews

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Notebird

4.9 (64)

[View alternatives](https://www.capterra.com/p/10019047/Notebird/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Notebird

Ease of use

4.9

Customer Service

4.9

## Pros and Cons in Reviews

LT

Luke T

Fusion EngineerOil & Energy, 11 - 50 employeesUsed the software for: 1-2 years.

“Using notebook is a very good way to keep track of clear outcomes you have recorded, I use it mostly for note taking and reporting.“

January 12, 2026

SW

Stephen W

MinisterReligious Institutions, 2 - 10 employeesUsed the software for: 6-12 months.

“There is not an automatic feature that can keep up with assigning members to prayer lists on a rotational basis.“

April 18, 2024

JF

Jess F

Senior PastorReligious Institutions, 2 - 10 employeesUsed the software for: 1-2 years.

“Notebird not only assists our ministry staff in communicating pastoral care acts and prayer needs but also allows us mobile access to contact information and milestones while away from the office.“

April 19, 2024

SS

Solomon S

Associate PastorReligious Institutions, 2 - 10 employeesUsed the software for: 1-2 years.

“The cost, the individual user monthly charge makes it cost prohibitive for start up and small ministries that need it most“

April 19, 2024

MM

MARY M

The Rev. DnReligious Institutions, 2 - 10 employeesUsed the software for: 1-2 years.

“It is easy to talk with each other using the app about questions and leave reminders for team members.“

July 25, 2025

CH

Chuck H

Associate Pastor of Congregational CareReligious Institutions, 11 - 50 employeesUsed the software for: 1-2 years.

“I really don't think I would be able to scale the Care Ministry at my church had it not been for Notebird.“

March 14, 2024

MM

MARY M

The Rev. DnReligious Institutions, 2 - 10 employeesUsed the software for: 1-2 years.

“Yes, we have made some positive changes in the team, but the secret is a lot of the improvement is because of Notebird.“

July 25, 2025

SS

Solomon S

Associate PastorReligious Institutions, 2 - 10 employeesUsed the software for: 1-2 years.

“push notifications...this is a critical feature that is missing“

April 19, 2024

## Showing most helpful reviews

Showing 1-25 of 64 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Anna P.  
Head of Staff  
Religious Institutions  
Used the software for: 1-2 years

### "Huge Help with Multi-Staff Pastoral Care"

March 13, 2024

5.0

Seamless. They were a huge help transferring date at the beginning and when we have questions they are very responsive.

Pros

Notebird helps us manage and coordinate pastoral care for our congregation among the staff, reducing repetition and being clear about needs/care we can provide.

Cons

We wish it synced with our church database, ACS/Realm

Switched from

[Realm](https://www.capterra.com/p/146265/Realm/)

We needed something that provided more confidentiality for those in pastoral leadership.

Review Source

MM

MARY M.  
The Rev. Dn  
Religious Institutions  
Used the software for: 1-2 years

### "Notebird has been a game changer for us."

July 25, 2025

5.0

Since we have started using Notebird we are hearing from the congregation how much our pastoral care has improved and they are so grateful. Yes, we have made some positive changes in the team, but the secret is a lot of the improvement is because of Notebird.

Pros

Notebird has been incredible for us in helping us track and take care of our pastoral care needs. The pastoral care team can easily see what is happening across our congregation. It is easy to talk with each other using the app about questions and leave reminders for team members. We have easily tailored the categories to our needs. The reporting is fast and easy to use. We had almost no learning curve-it is very user friendly and it is well priced. If we have had questions or issues the customer care team is very responsive and helpful.

Cons

I wish we could up-load data from an excel spread sheet. But this is not a huge issue. We use Realm for our parishioner data--we do not want pastoral care in Realm in order to make sure there is a firewall. But it would be nice to upload data from Realm.

Alternatives considered

[Realm](https://www.capterra.com/p/146265/Realm/)

Reason for choosing Notebird

We were using the test version of Notebird and Realm couldn't match it. In the end because of the sensitivity of the data we wanted a completely different system so there would not be any accidents.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

It was clunky and very hard to use. It ended up being not used well.

Review Source

LT

Luke T.  
Fusion Engineer  
Oil & Energy  
Used the software for: 1-2 years

### "Notebird Review"

January 12, 2026

5.0

My experience with Notebird is very positive, I enjoy the ease of use and the ability to produce documents to encapsulate my thoughts and finding

Pros

Using notebook is a very good way to keep track of clear outcomes you have recorded, I use it mostly for note taking and reporting.

Cons

As there are fewer users compared to the Microsoft equivalent it makes collaborative working a bit slower

Review Source

JB

Joey B.  
Chaplain  
Entertainment  
Used the software for: 2+ years

### "An indispensable tool for employee care "

April 19, 2024

5.0

Exceptional and indispensable tool when caring for people. Many times it has saved me when I was trying to recall an event, encounter, or detail of a person's life.

Pros

This application cuts out the clutter of a church / employee management software while also allowing multiple users to record content.

Cons

The reporting has room for improvement in data manipulation. Having a user defined dropdown list in profiles would be helpful.

Switched from

[Zoho Creator](https://www.capterra.com/p/211755/Zoho-Creator/)

As an absolute database novice I was attempting to create my own employee care database and tracking with Zoho. It was nearly identical to Notebird but had a completely inefficient user interface. Desperate for a better solution, I was intensely searching when I read an article several years old about pastoral care which mentioned use of Care Notebook. Notebird's predecessor. The rest is history.

Review Source

SL

Shantel L.  
Care Ministry Coordinator  
Religious Institutions  
Used the software for: 1-2 years

### "Note bird is the data tool your Church Needs "

March 14, 2024

5.0

We have a consistency of care for our members and the ability to reduce texts between our Care Team as information is in one spot. It also gives reminders of birthdays and significant milestones and you can tailor it to your church and ministry needs.

Pros

It allows us to keep care notes, track, and follow up with needs if our members. It has features you can use to aid in your ministry. It is a necessary communication tool if your organization is large or small to keep people informed of necessary information.

Cons

Nothing really. It doesn’t have an app, but you can easily use it in a mobile setting by saving the page.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Needed a better system and it syncs with our church membership database.

Review Source

LL

Lorri L.  
Administrative Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "A lifesaver for pastoral care"

March 13, 2024

5.0

Notebird has really enhanced our ability to provide timely pastoral care and keep on top of situations.

Pros

We love the way that Notebird allows us to consolidate information in one place for our congregants' pastoral care needs. It is a secure and convenient way to keep all those who need to be aware in the loop. We appreciate having a central location for information, reminders of special events, and the ability to set follow ups.

Cons

Being able to set push notifications on mobile devices would be very useful.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

We used to track pastoral care needs on a spreadsheet, but quickly discovered that this was causing extra work and was not very functional.

Review Source

CC

Catherine C.  
Director of Children, Youth, and Family Ministry  
Religious Institutions  
Used the software for: 1-2 years

### "Great tool - needs database integration"

March 19, 2024

5.0

Pros

Best pastoral care note taking software I’ve ever used. It allows our team to seamlessly communicate about our care loads.

Cons

I would like for it to be integrated with Realm. We currently have to manually synch every contact info change.

Switched from

[Realm](https://www.capterra.com/p/146265/Realm/)

There weren’t enough privacy settings available.

Review Source

LS

Leslie S.  
Location Pastor  
Religious Institutions  
Used the software for: 6-12 months

### "Very useful PCO integration "

April 18, 2024

5.0

Pros

Giving a glimpse of people's significant dates in the immediate future.

Cons

If I put a note that affects a family, I have to manually duplicate that entry for all affected household members.

Switched from

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

To enable team members to glean from important shareable info and reduce email or missed information.

Review Source

LC

Lisa C.  
Parish Nurse  
Religious Institutions  
Used the software for: 1-2 years

### "Fantastic App for Church Care Ministries"

October 20, 2025

5.0

Our church changed computer systems and we had to find a new way to keep up with our growing Care needs at the church. After some research I came across Notebird and found that it was among the top new apps for churches. It has worked out beautifully for our church and is so easy to use. Easy note taking and customer support has good response times. I would highly recommend this to any church looking for a confidential and consise place to keep up with caring for your congregation.

Pros

This is one of the most efficient apps for your church to keep up with Care needs in your congregation. You can customize it for your needs so everyone who is involved with care can stay up to date.

Cons

Notebird has been little slow with software updates and requested changes but overall it's a great system.

Review Source

Response from Notebird

October 30, 2025

Thank you so much Lisa for the kind and generous review! Can't wait for you to experience all the awesome updates coming in the next 12 months! -Thomas

Jim M.  
Minister  
Religious Institutions  
Used the software for: 6-12 months

### "New Second Career Presbyterian Minister grateful for Notebird app"

April 18, 2024

5.0

I use it daily for prayer and managing pastoral care.

Pros

Great app for keeping up to date on pastoral care.

Cons

It's too bad that giving access to my pastoral care team would require an additional user/pass with an additional cost.

Review Source

WD

Wesley D.  
Senior Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Notebird is GREAT"

April 19, 2024

5.0

We are very happy with the software - it does what we need it to do and keeps our team in touch.

Pros

Our Team can easily keep updated on changes and updates of our members - this is vital for a team that is rarely in the same room.

Cons

Importing large amounts of data can be challenging - we have thousands of entries that we didn't expect / desire when importing data

Reason for choosing Notebird

It was recommended from a friend - we took that recommendation and ran with it

Review Source

JF

Jess F.  
Senior Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "Imperative for Large Comgregations"

April 19, 2024

5.0

Pros

Notebird not only assists our ministry staff in communicating pastoral care acts and prayer needs but also allows us mobile access to contact information and milestones while away from the office.

Cons

We are not yet accessing all avenues of Notebird, including task assignments. I do deeply appreciate the ability to restrict some updates for just certain aspects of our team.

Review Source

RO

Ron O.  
Pastor of Care  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Notebird's a Must for Care Ministry Tracking & Follow-through "

March 13, 2024

5.0

The Notebird team is always responsive and very helpful. We are extremely impressed and look forward to a long relationship.

Pros

This tool is exactly what we were looking for. They continue to make improvements. The Notebird team is very intuitive as to what feature needs improved.

Cons

Not much! I would like to see improved reporting features.

Review Source

CW

Chris W.  
Lead Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Very happy"

April 18, 2024

5.0

It has been wonderful! The ability to connect with planning center was key

Pros

Keeping the team in the loop and being able to set tasks

Cons

Learning all the components has taken a bit but overall very easy to get started

Review Source

WR

Winston R.  
Adjunct Priest  
Religious Institutions  
Used the software for: 1-2 years

### "Enhancement of pastoral care"

April 18, 2024

5.0

Pros

Note bird has greatly expanded our ability to extend past care and avoid duplication of efforts

Cons

Don’t have a least like for notebird as it is a very useful tool for our parish pastoral ministries

Review Source

KC

Kenneth C.  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "One of the best decisions ever!"

March 13, 2024

5.0

Outstanding. I am pleased with the ability to integrate this software into other church management software. They communicate beautifully and update each other. It's very handy. I really enjoy the notifications and being able to assign visits, etc. to team members.

Pros

Notebird allows me and my team to track members, their health concerns, visitations, and other important information which allows us to serve them and provide care as needed.

Cons

That I didn't discover this sooner! Notebird on occasion has a few bugs, but the tech team is quick and responsive, and always finds a solution.

Reason for choosing Notebird

This is accessible by my visitation and care team, and everything cloud-based.

Review Source

CW

Cheryll W.  
Administrative Assistance  
Religious Institutions  
Used the software for: 1-2 years

### "Very User Friendly"

March 13, 2024

5.0

Easy to use, staff is helpful for questions that arise.

Pros

Allows easy access for our Deacons and Pastors to notate communication with members.

Cons

I don't really have any issues, I really like it and it has allowed others to participate in the input of communicating with our members.

Review Source

SC

Stephanie C.  
Administrative Assistant  
Religious Institutions  
Used the software for: 2+ years

### "Notebird is a good tool"

April 18, 2024

5.0

I'm highly satisfied with Notebird. I recommend its use to other churches.

Pros

Ease of use. It's easy to update and to find updates.

Cons

Sometimes I drop off of the daily email update.

Review Source

CA

Chris A.  
Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "Review of Notebird "

April 18, 2024

5.0

Love it! Won’t use anything else!!! Has been a game changer for us

Pros

Has really helped us as a multi-pastor staff be able to share information quickly in regards to pastoral care. Quick and easy to use!

Cons

Taking tags odd people can be difficult

Review Source

AK

Andrew K.  
Lead Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "Great Tool for Recording Interactions with Congregants"

March 13, 2024

5.0

Great experience with the support team. The tools syncing with our management tool was quite simple. The overall experience has been excellent.

Pros

ease of use ease of setup simplicity of activity feed and how it points to interactions with members of the congregation.

Cons

I think there needs to be another level of security for some notes. I think there is much more that this tool could do, but that might increase its complexity. Thus, its simplicity of usage is more appealing than the additional abilities.

Review Source

BR

Brian R.  
Pastor of Youth and Care  
Religious Institutions  
Used the software for: 6-12 months

### "Valuable tool for tracking pastoral care"

March 13, 2024

5.0

It's been very helpful in our ministry and I use it regularly!

Pros

Notebird is very user-friendly and easy to navigate. It's simple and allows you to keep track of those in your church who are in need of care, whether it's those who are homebound, in rehab, or those who are hospital-bound this tool is a great way to keep everyone on the same page and to keep track of each individual's situation.

Cons

Seems like there could be a few more features to increase it's value.

Review Source

RS

Ruth S.  
Community Life Pastor  
Religious Institutions  
Used the software for: 6-12 months

### "An excellent tool to track people you are meeting and caring for in your church."

March 13, 2024

5.0

So simple and easy to use. People who are using it all love it.

Pros

It is simple to use. You can customize it to the needs of your church and who can see what you are posting. It is very private and secure. When you record who you visited with it will immediately send a note to those you have designated to receive an update.

Cons

There really isn't anything I don't like about it. Having some people using Notebird who are older and not use to technology, it takes a little longer to get them to use it and figure it out, but they do.

Review Source

LT

LIZ T.  
Lay Pastoral Minister  
Religious Institutions  
Used the software for: 1-2 years

### "Very Pleased With Notebird"

March 13, 2024

5.0

The support has been wonderful. Also accessible within a reasonable amount of time, easy to understand, unlimited patience!!!!

Pros

Notebird is intuitive and even those of us who are not very computer literate can learn to use it. It has a place to enter all the information we need for weekly visits with our parishioners when they cannot attend church. Love the "real time" entry of information and immediate access, as well as the on-going history of activities. Using Notebird has totally changed our lay ministry program.

Cons

I cannot think of anything I don't like or anything we don't use.

Review Source

RJ

Rev. J.  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "An excellent support for Congregational Care"

March 13, 2024

5.0

I highly recommend this product. It is like having a personal assistant in Congregational Care. The daily updates keep me abreast of the larger scope of congregational care and the milestones feature provides a joyful excuse for reaching out to members regularly. The capacity to text from Notebird makes those "Thinking of you" and "Happy Birthday" notes so easy to send.

Pros

Notebird helps support a vital discipline of recording important information about congregational care, either for yourself or for a ministry team. It helps recall when you last had contact with individuals, important dates in their lives, and provides prompts for timely follow-up care.

Cons

I wish it synced with Realm so that Notebird notes would be captured by Realm. Notebird is so effectively interactive that I do not want to stop using it in favor of Realm, but when thinking about who will come after me, Realm is the more permanent location for congregational details.

Review Source

jS

joanna S.  
deacon  
Religious Institutions  
Used the software for: 2+ years

### "Using Notebird for Pastoral care mangement"

March 15, 2024

5.0

Easy to use and makes pastoral care done so much better at our church.

Pros

Notebird is easy to use and gives our pastoral care staff an instant notification of who has been visited and any concerns by the clergy who went. It is very useful at our weekly pastoral care meetings to go over the visits of the week, and if we need to visit more or less to a person who is homebound or sick

Cons

I cannot find anything that I do not like

Review Source

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