# Notebird Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Notebird the right Church Management solution for you? Explore 64 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10019047/Notebird/reviews --- Notebird 4.9 (64) [View alternatives](https://www.capterra.com/p/10019047/Notebird/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Notebird Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews LT Luke T Fusion EngineerOil & Energy, 11 - 50 employeesUsed the software for: 1-2 years. “Using notebook is a very good way to keep track of clear outcomes you have recorded, I use it mostly for note taking and reporting.“ January 12, 2026 SW Stephen W MinisterReligious Institutions, 2 - 10 employeesUsed the software for: 6-12 months. “There is not an automatic feature that can keep up with assigning members to prayer lists on a rotational basis.“ April 18, 2024 JF Jess F Senior PastorReligious Institutions, 2 - 10 employeesUsed the software for: 1-2 years. “Notebird not only assists our ministry staff in communicating pastoral care acts and prayer needs but also allows us mobile access to contact information and milestones while away from the office.“ April 19, 2024 SS Solomon S Associate PastorReligious Institutions, 2 - 10 employeesUsed the software for: 1-2 years. “The cost, the individual user monthly charge makes it cost prohibitive for start up and small ministries that need it most“ April 19, 2024 JB Joey B ChaplainEntertainment, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “This application cuts out the clutter of a church / employee management software while also allowing multiple users to record content.“ April 19, 2024 SS Solomon S Associate PastorReligious Institutions, 2 - 10 employeesUsed the software for: 1-2 years. “push notifications...this is a critical feature that is missing“ April 19, 2024 SB Stephen B Led PastorReligious Institutions, 11 - 50 employeesUsed the software for: 1-2 years. “It seamlessly integrates with Planning Center and we use it everyday to keep up with the various needs of our church family.“ April 18, 2024 SW Scooter W Associate PastorReligious Institutions, 11 - 50 employeesUsed the software for: More than 2 years. “Some of the limitations on interfacing with the app.“ April 19, 2024 ## Showing most helpful reviews Showing 1-25 of 64 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jim M. Minister Religious Institutions Used the software for: 6-12 months ### "New Second Career Presbyterian Minister grateful for Notebird app" April 18, 2024 5.0 I use it daily for prayer and managing pastoral care. Pros Great app for keeping up to date on pastoral care. Cons It's too bad that giving access to my pastoral care team would require an additional user/pass with an additional cost. Review Source MM MARY M. The Rev. Dn Religious Institutions Used the software for: 1-2 years ### "Notebird has been a game changer for us." July 25, 2025 5.0 Since we have started using Notebird we are hearing from the congregation how much our pastoral care has improved and they are so grateful. Yes, we have made some positive changes in the team, but the secret is a lot of the improvement is because of Notebird. Pros Notebird has been incredible for us in helping us track and take care of our pastoral care needs. The pastoral care team can easily see what is happening across our congregation. It is easy to talk with each other using the app about questions and leave reminders for team members. We have easily tailored the categories to our needs. The reporting is fast and easy to use. We had almost no learning curve-it is very user friendly and it is well priced. If we have had questions or issues the customer care team is very responsive and helpful. Cons I wish we could up-load data from an excel spread sheet. But this is not a huge issue. We use Realm for our parishioner data--we do not want pastoral care in Realm in order to make sure there is a firewall. But it would be nice to upload data from Realm. Alternatives considered [Realm](https://www.capterra.com/p/146265/Realm/) Reason for choosing Notebird We were using the test version of Notebird and Realm couldn't match it. In the end because of the sensitivity of the data we wanted a completely different system so there would not be any accidents. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) It was clunky and very hard to use. It ended up being not used well. Review Source LT Luke T. Fusion Engineer Oil & Energy Used the software for: 1-2 years ### "Notebird Review" January 12, 2026 5.0 My experience with Notebird is very positive, I enjoy the ease of use and the ability to produce documents to encapsulate my thoughts and finding Pros Using notebook is a very good way to keep track of clear outcomes you have recorded, I use it mostly for note taking and reporting. Cons As there are fewer users compared to the Microsoft equivalent it makes collaborative working a bit slower Review Source JB Joey B. Chaplain Entertainment Used the software for: 2+ years ### "An indispensable tool for employee care " April 19, 2024 5.0 Exceptional and indispensable tool when caring for people. Many times it has saved me when I was trying to recall an event, encounter, or detail of a person's life. Pros This application cuts out the clutter of a church / employee management software while also allowing multiple users to record content. Cons The reporting has room for improvement in data manipulation. Having a user defined dropdown list in profiles would be helpful. Switched from [Zoho Creator](https://www.capterra.com/p/211755/Zoho-Creator/) As an absolute database novice I was attempting to create my own employee care database and tracking with Zoho. It was nearly identical to Notebird but had a completely inefficient user interface. Desperate for a better solution, I was intensely searching when I read an article several years old about pastoral care which mentioned use of Care Notebook. Notebird's predecessor. The rest is history. Review Source LC Lisa C. Parish Nurse Religious Institutions Used the software for: 1-2 years ### "Fantastic App for Church Care Ministries" October 20, 2025 5.0 Our church changed computer systems and we had to find a new way to keep up with our growing Care needs at the church. After some research I came across Notebird and found that it was among the top new apps for churches. It has worked out beautifully for our church and is so easy to use. Easy note taking and customer support has good response times. I would highly recommend this to any church looking for a confidential and consise place to keep up with caring for your congregation. Pros This is one of the most efficient apps for your church to keep up with Care needs in your congregation. You can customize it for your needs so everyone who is involved with care can stay up to date. Cons Notebird has been little slow with software updates and requested changes but overall it's a great system. Review Source Response from Notebird October 30, 2025 Thank you so much Lisa for the kind and generous review! Can't wait for you to experience all the awesome updates coming in the next 12 months! -Thomas ME Mandy E. Ministry and Care Associate Religious Institutions Used the software for: 2+ years ### "Game Changer" April 26, 2024 5.0 This product has been so helpful in making our pastoral care systems more manageable and more efficient. Our whole team can stay up to date on each member we are caring for without waiting. It makes collaboration easier and we are able to communicate needs and work together to meet them. Most of our team onboarded very easily and is using Notebird as a part of their daily routine. We are so grateful for this tool that is helping us care for our members and not let people fall through the cracks! Pros The pulse indicators that we can set at desired times - these are very helpful. I like the option to view by people or by activity. I like that I can follow certain people and that I can not only archive, but I can Unarchive someone to bring back all of the notes from a previous time period. Cons The limited number of groups we can create. Review Source TC Thomas C. Pastor Religious Institutions Used the software for: 2+ years ### "Pastoral Care Must-Have " April 19, 2024 5.0 Pros It's so easy in Notebird to keep a running history of my pastoral care of each church member to pull up for future reference. The milestone reminders are also a helpful feature. It's also very easy to group members and customize your update subject fields. Cons Synching Notebird with our church management software was a bit of a trick, but Notebird's customer service was remarkably responsive and got everything running smoothly in short order. Review Source JW Joseph W. Corps Officer Pastoral Care Office Religious Institutions Used the software for: 2+ years ### "Amazing Tool and Resource for Managing and Reporting Congregants or Employees" April 19, 2024 5.0 One of the wisest decisions our leadership has ever made. Pros I love the way things can be departmentalized. The flexibility to create regular reports, trends, set follow up goals and concerns. Notebird was able to be flexible to meet our needs as a religious institution providing pastoral care to our pastors. Cons There is not any concerns or dislikes. One of the best resources we could have ever found. Review Source SS Solomon S. Associate Pastor Religious Institutions Used the software for: 1-2 years ### "Notebird helps us keep track of our growing congregation" April 19, 2024 5.0 \--It has been very helpful for our team to have a "feed" of the contacts/visits we have done...it also is very helpful to have milestones brought to our attention each day. --We also like having a "permanent" file on people where we can check back on our visitation history, etc Pros I like: --Ease of adding an update --The speed/responsiveness of it --That it's basic but customizable Cons \--The cost, the individual user monthly charge makes it cost prohibitive for start up and small ministries that need it most --No push notifications...this is a critical feature that is missing Reason for choosing Notebird I switched to Notebird for pastoral care over our CHMS (breeze) because the data is visible on the surface rather than drilling down in 4 layers. Review Source CA Cody A. Associate Pastor Religious Institutions Used the software for: 1-2 years ### "Notebird is a necessity for church!" April 19, 2024 5.0 We love Notebird and feel it is a vital part of our ministry! Pros This site helps us to keep track of our members, to know what is going on in their lives and health, and to have a team who can track and reach out to those in need. Cons I wish they had a mobile app that was easy to use. Review Source CW Chris W. Lead Pastor Religious Institutions Used the software for: 2+ years ### "Very happy" April 18, 2024 5.0 It has been wonderful! The ability to connect with planning center was key Pros Keeping the team in the loop and being able to set tasks Cons Learning all the components has taken a bit but overall very easy to get started Review Source AW Alan W. Senior Pastor Religious Institutions Used the software for: 1-2 years ### "How one pastoral team has benefited." March 13, 2024 5.0 It has helped me to keep better track of what I have accomplished in a day. It also has kept our team more aware of the happenings among us through the day. Pros The way it helps us to stay together as a team. Cons Trying to figure out the best setup for us for categories. Reason for choosing Notebird This makes it far easier to keep in touch and be more aware of the needs we have in a given day. Review Source SB Stephen B. Led Pastor Religious Institutions Used the software for: 1-2 years ### "Great tool for Ministry" April 18, 2024 5.0 It is very user friendly. We can't recommend it enough to pastors and church staffs. Pros Notebird is a great resource to keep up with and minister to your people. It seamlessly integrates with Planning Center and we use it everyday to keep up with the various needs of our church family. Cons We do not know of any issues with the app. Review Source CA Chris A. Pastor Religious Institutions Used the software for: 1-2 years ### "Review of Notebird " April 18, 2024 5.0 Love it! Won’t use anything else!!! Has been a game changer for us Pros Has really helped us as a multi-pastor staff be able to share information quickly in regards to pastoral care. Quick and easy to use! Cons Taking tags odd people can be difficult Review Source DB Dwylene B. Executive Minister Religious Institutions Used the software for: 1-2 years ### "Notebird is Worth It for Medium Congregations" March 13, 2024 5.0 Pros I love that our deacons and minister of congregational care can send automatic updates to the pastor so he knows who he needs to reach out to in real time. Cons The cost can be seen as a deterrent for some congregations with small budgets. It has proven worth the investment for us. Review Source PS Paul S. Pastor Non-Profit Organization Management Used the software for: 1-2 years ### "A simple and effective way to care for church members." March 13, 2024 4.0 Overall - very positive. I would definitely recommend the product to fellow pastors and administrators. Pros As a pastor and pastoral counselor, I have researched and used a number of different pastoral care and counseling records management programs. Notebird is the only one that I have found that allows me "real time," away from the computer, quick record keeping. It also allows my reporting to the Official Board easy - while also allowing me to maintain appropriate member confidentiality. Cons I would like to find a way to more easily alter records so that, if there is a significant delay in my recording, "old" stats can be removed. Review Source RO Ron O. Pastor of Care Non-Profit Organization Management Used the software for: 1-2 years ### "Notebird's a Must for Care Ministry Tracking & Follow-through " March 13, 2024 5.0 The Notebird team is always responsive and very helpful. We are extremely impressed and look forward to a long relationship. Pros This tool is exactly what we were looking for. They continue to make improvements. The Notebird team is very intuitive as to what feature needs improved. Cons Not much! I would like to see improved reporting features. Review Source JH Joe H. Pastor Religious Institutions Used the software for: 1-2 years ### "Notebird is a powerful tool for pastors" March 14, 2024 5.0 Pros Ease of setup, use, and updates. Appreciate data reporting Cons An actual app would be helpful. More options to set dates for reporting Review Source kS kim S. care coordinator Alternative Dispute Resolution Used the software for: 1-2 years ### "Great resource " March 14, 2024 5.0 I am learning more everyday with it and all that it as for the ministry that I work with. Pros It's nice to have one place for all the "care ministry" information. Cons I'm still learning what all it is able to do Review Source TM Terri M. Care Pastor Non-Profit Organization Management Used the software for: 1-2 years ### "Integration with PCO and ease of use" March 13, 2024 4.0 Pros The integration with PlanningCenter Online has made this a valuable tool for communication across multiple areas of ministry. As a large congregation of over 5,000 in attendance each weekend, the needs can be numerous for a Care Pastor and Ministry Teams. Notebird makes it easy to effectively communicate and follow up on the needs of our congregation. Cons Finding names by typing some letters works well in PCO but cannot be done as easily in Notebird. Review Source CB Candace B. Senior Pastor Religious Institutions Used the software for: 1-2 years ### "Crucial for Visitations" March 13, 2024 5.0 I have been satisfied with this program. Pros I like that it is portable and I can update it anywhere. Cons On the expensive side if you are used to tracking it with a paper/pen list. I do wish that it had an app available. I have it set up on my IPhone but there is an extra step required. Review Source RS Ruth S. Community Life Pastor Religious Institutions Used the software for: 6-12 months ### "An excellent tool to track people you are meeting and caring for in your church." March 13, 2024 5.0 So simple and easy to use. People who are using it all love it. Pros It is simple to use. You can customize it to the needs of your church and who can see what you are posting. It is very private and secure. When you record who you visited with it will immediately send a note to those you have designated to receive an update. Cons There really isn't anything I don't like about it. Having some people using Notebird who are older and not use to technology, it takes a little longer to get them to use it and figure it out, but they do. Review Source LT LIZ T. Lay Pastoral Minister Religious Institutions Used the software for: 1-2 years ### "Very Pleased With Notebird" March 13, 2024 5.0 The support has been wonderful. Also accessible within a reasonable amount of time, easy to understand, unlimited patience!!!! Pros Notebird is intuitive and even those of us who are not very computer literate can learn to use it. It has a place to enter all the information we need for weekly visits with our parishioners when they cannot attend church. Love the "real time" entry of information and immediate access, as well as the on-going history of activities. Using Notebird has totally changed our lay ministry program. Cons I cannot think of anything I don't like or anything we don't use. Review Source RJ Rev. J. Pastor Religious Institutions Used the software for: 2+ years ### "An excellent support for Congregational Care" March 13, 2024 5.0 I highly recommend this product. It is like having a personal assistant in Congregational Care. The daily updates keep me abreast of the larger scope of congregational care and the milestones feature provides a joyful excuse for reaching out to members regularly. The capacity to text from Notebird makes those "Thinking of you" and "Happy Birthday" notes so easy to send. Pros Notebird helps support a vital discipline of recording important information about congregational care, either for yourself or for a ministry team. It helps recall when you last had contact with individuals, important dates in their lives, and provides prompts for timely follow-up care. Cons I wish it synced with Realm so that Notebird notes would be captured by Realm. Notebird is so effectively interactive that I do not want to stop using it in favor of Realm, but when thinking about who will come after me, Realm is the more permanent location for congregational details. Review Source jS joanna S. deacon Religious Institutions Used the software for: 2+ years ### "Using Notebird for Pastoral care mangement" March 15, 2024 5.0 Easy to use and makes pastoral care done so much better at our church. Pros Notebird is easy to use and gives our pastoral care staff an instant notification of who has been visited and any concerns by the clergy who went. It is very useful at our weekly pastoral care meetings to go over the visits of the week, and if we need to visit more or less to a person who is homebound or sick Cons I cannot find anything that I do not like Review Source Similar Products Featured ## Related categories [Note-Taking](https://www.capterra.com/note-taking-software/)[Church Management](https://www.capterra.com/church-management-software/)