--- title: "MaSe Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MaSe Software - reviews, pricing plans, popular comparisons to other Tattoo Studio products and more." source_url: "https://www.capterra.com/p/10019137/MaSe/" page_type: "product" language: "en" --- # MaSe Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MaSe ## What is MaSe? MaSe is a salon software program designed for beauty professionals. It offers features like appointment scheduling, customer management, staff management, online booking, inventory tracking, and reporting to manage salons and spas efficiently. MaSe aims to empower beauty businesses worldwide with its streamlined software solution. The software supports nail salons, massage parlors, tanning salons, tattoo studios, hair salons, beauty salons, and barber shops. ## What is MaSe used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Salon](https://www.capterra.com/salon-software/)[Spa](https://www.capterra.com/spa-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $499 Flat Rate, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MaSe?[Manage this product listing](https://www.g2.com/products/mase/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MaSe 5.0 (7) VS. [4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price $499 Flat Rate, Per Year Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (7) Ease Of Use 4.6 (4,139) Value For Money 5.0 (7) Value For Money 4.6 (2,795) Customer Service 5.0 (7) Customer Service 4.6 (2,357) ## MaSe alternatives [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [5.0 (346)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (390)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10019137/MaSe/alternatives/) ## FAQs about MaSe Overview ### What company size and specific industries is MaSe built for? MaSe is designed for spa, massage, beauty salon, nail salon, head therapy, barber shop, skin care, medical salon, and pet salon businesses in the United States, Canada, Japan, South Korea, Hong Kong, Macau, Taiwan, Singapore, and Malaysia. The description does not specify a company size, so it appears suited to businesses in these service sectors. Features and Usability ### What are the key features of MaSe? MaSe offers AI Copilot, online booking, appointment scheduling, and calendar management for managing bookings and events. It also includes client profiles, access controls/permissions, attendance tracking, billing & invoicing, POS, inventory tracking, reporting & statistics, and marketing tools such as SMS messaging and email reminders. Pricing ### How much does it cost and what fees or limitations are included? MaSe starts at $299 per year for the Basic Edition, which includes a 14-day free trial, free demo, and 1:1 chat. The $499 per year Standard Edition also includes those options and removes the Basic plan’s limit of 3 employees per upload. Getting Started and Support ### What training and onboarding options does MaSe offer? MaSe provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, and documentation and videos offer self-paced reference and step-by-step review. Getting Started and Support ### What customer support options does MaSe offer? MaSe provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available about support experience, so support quality, response speed, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 2,183 Tattoo Studio reviews Capterra data shows that buyers of salon software rank the following features as their top priorities: - **Appointment Scheduling** (**65%** of reviewers rated this feature as critical) - **Calendar Management** (**56%**) - **Confirmations/Reminders** (**55%**) MaSe supports all three features that reviewers rate highest: **Appointment Scheduling**, **Calendar Management**, and **Confirmations/Reminders**. Together, these capabilities help salons book services more efficiently, keep staff calendars organized, and reduce missed appointments, allowing teams to manage daily operations with less manual work and provide a more consistent client experience. Calendar Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Client Database 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Availability Management 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Access Controls/Permissions 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems API 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Appointment Scheduling 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Schedule appointments via a calendar MaSe 102 features ### All Features - Absence Management: Manage and track employee attendance - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Address Book: Stored list of contacts and groups - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booth Rental Management: Offer to rent a booth to freelance professionals - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Class Scheduling: Schedule in-person or online classes - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Client Profiles: Record client information and feedback - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Communication: Communciates results to employees in the form of mass messages if there has been an illness outbreak within the workplace - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Consent Management: Manage user consent requests and documents - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Mobile App: Platform for customers to directly manage their appointments and profile - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Forms: Digital forms that are shared and accessed online - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - For Barbershops: Specific use for barbershops - For Salons and Spas: Specific for use in spas and salons - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Store: Website through which businesses can sell goods or services over the internet - Payroll & Commissions: Track and process employee payroll (salaries, wages, etc.) and commissions on sales - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization and Recommendation: Generative AI models can create personalized recommendations for users based on their preferences and behavior. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Reviews Management: Track and monitor reviews of products or services - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Time Zone Tracking: Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation - Timesheet Management: Track the amount of time spent on a job or task - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Wait List Management: Record, update and manage waiting lists - Waitlist Status Tracking: Track the position in queue in real-time - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 5.0 (7) 5.0 Based on 7 reviews ## Pricing Value for money 5.0 (7) Free Trial [View pricing plan details](https://www.capterra.com/p/10019137/MaSe/pricing/) Per year (Standard Edition) $499.00 Flat Rate,Per Year It includes: - 1 Location Per year (Basic Edition) $299.00 Flat Rate,Per Year It includes: - 1 Location Value for money 5.0 (7) 5.0 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (7) 5.0 Based on 7 reviews ## User reviews Overall rating 5.0 Based on 7 reviews Filter by rating 5(7) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JJ Jefflee J. Hair Salon Retail ### "Great Experience!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 20, 2026 Pros I really like MaSe’s customized system, as it can be tailored to suit our salon’s daily operations. It makes managing appointments, customer records, services and transactions much more organized and convenient. Cons The system can be a little confusing when using some of the features for the first time. It may take some time for new users to get familiar with the system, but once we understand how it works, the overall experience becomes much easier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TL Ting L. Manager Health, Wellness and Fitness ### "Easy to use and great for clinic management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 2, 2026 Overall, we’ve had a very positive experience with MaSe. It has made managing our clinic easier and more organised, and the system is generally reliable and simple for our team to use. Pros MaSe is easy to use and works well for our clinic. The system is straightforward, and the features are practical for our day-to-day operations. Customer support has also been helpful and responsive when we need assistance. Cons Occasionally, we experience some minor issues with the system, but the MaSe support team is always very responsive and resolves them quickly. Overall we haven’t had any major issues. We’re happy with it and would recommend it to other clinics. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ST Sherry T. Massage therapist Leisure, Travel & Tourism ### "MaSe worths every money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2026 10/10 highest recommend, We really appreciate that we can switch from fresha to MaSe, it makes me feel that we don't throw money in the air. Pros The best team, very supportive, the fastest reply it helps a lot for the business, and it also provide English services, we feel its a lot better than Fresha. Cons We really love the support team, they are very supportive and productive, and most importantly, they are very professional and work with patience. Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Too expensive, and not supportive at all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 1, 2026 Hi Sherry, Thank you so much for your thoughtful review and for giving MaSe a perfect 10/10! We’re truly glad to hear that our support team has made a positive difference to your business. Fast response, professional service, and continuous support are exactly what we strive to deliver to every client. It also means a lot to know that your experience with MaSe has been smoother and more valuable compared to your previous system. Helping businesses like yours save costs while improving efficiency is always our goal. We sincerely appreciate your trust in switching to MaSe, and we’ll continue working hard to support your growth every step of the way. If there’s ever anything we can assist you with, we’re always here for you! Warm regards, MaSe Team JL JIALI L. manager Medical Practice ### "Simple and Practical, But Needs More Features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2025 Pros MaSe is simple, fast, and very easy to use. I like its clean design and how it helps me manage daily tasks Cons What I liked least about MaSe is that some features feel a bit limited, and certain functions take extra steps to complete. It would be more convenient if the system were faster and more flexible in customising settings. Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) because of the price，the last one is quite expensive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 1, 2026 Hi Jiali, Thank you for taking the time to share your experience and for rating MaSe 10/10 — we truly appreciate it! We’re glad to hear that you find MaSe simple, fast, and easy to use, and that it supports your daily operations effectively. Creating a clean and intuitive system has always been one of our top priorities. We also really value your feedback regarding features and flexibility. Your suggestions about improving workflow efficiency and offering more customization are extremely helpful, and they have been shared with our product team for future enhancements. Our goal is to continuously improve MaSe to better meet the needs of growing businesses like yours. Thank you again for your support, and please feel free to reach out anytime if you have more ideas or need assistance! Warm regards, MaSe Team CH carina H. beautician Health, Wellness and Fitness ### "A practical software for the beauty industry." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 1, 2025 The interface design is clean, intuitive, and modern, which makes it pleasant to use every day. I also appreciate that the pricing is straightforward and transparent — what you see is what you pay, with no hidden charges or tricky add-ons. It’s rare to find software that balances good design and fair pricing so well. Overall, it gives a professional impression and feels thoughtfully built for real beauty business needs. Pros It’s incredibly easy to use, even for someone who’s not very tech-savvy. The functions are well-organized, making daily operations smooth and efficient. What I like most is the excellent back-end support — whenever there’s an issue, the team responds quickly and helps solve it patiently. This level of service makes the whole experience stress-free and reliable, which is especially important for a busy beauty business like ours. Cons I haven’t thought of any particular suggestion yet because the system works quite well overall. It feels stable, easy to navigate, and fits naturally into our daily workflow. I like how it combines practical features without unnecessary complexity, which saves us a lot of time. Maybe after using it longer I’ll have more ideas, but for now, I’m genuinely satisfied and would definitely recommend it to others in the beauty industry. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 1, 2026 Hi Carina, Thank you so much for sharing your detailed experience with MaSe! We’re really happy to hear that you find the system easy to use, well-structured, and supportive of your daily operations. Making MaSe accessible for all users — even those less familiar with technology — is something we care deeply about. It also means a lot to us that you appreciate our support team. Providing fast, patient, and reliable assistance is a key part of the experience we aim to deliver, especially for busy beauty businesses like yours. We’re glad you enjoy the clean design and transparent pricing as well — building a system that is both practical and trustworthy has always been our goal. Thank you again for your recommendation and support. As you continue using MaSe, we’d love to hear any new ideas or suggestions you may have! Warm regards, MaSe Team BJ bella J. receptionist Health, Wellness and Fitness ### "Great platform for salon owners!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 20, 2025 My overall experience has been excellent. MaSe has made my daily salon operations much more convenient and efficient. lt helps me save time, manage bookings easily, and stay connected with clients, l would definitely recommend it to other beauty business owners. Pros I really like how professional and user-friendly MaSe is, The platform is well-organized. easy to navigate, and helps me manage my salon schedule efficiently, The customer service team is also very responsive and helpful whenever l have questions Cons Sometimes the system runs a bit slowly during busy hours, but overall it's still very reliable and smooth. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 1, 2026 Hi Bella, Thank you for your kind review and for recommending MaSe! We’re delighted to hear that you find the platform professional, user-friendly, and helpful in managing your salon schedule efficiently. It’s great to know that MaSe is making your daily operations smoother and more convenient. We also truly appreciate your feedback regarding system speed during busy hours. Our team is continuously working on performance improvements to ensure a faster and more seamless experience, even at peak times. Thank you as well for recognizing our customer support team — providing timely and helpful assistance is always our priority. We’re grateful for your support and look forward to continuing to serve your business! Warm regards, MaSe Team KD kandi D. hair salon Health, Wellness and Fitness ### "I recommend to all salon owners" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2025 My overall experience with MaSe has been very positive. The team is professional, supportive, and always willing to listen carefully to my needs. They provide timely assistance, clear communication, and go the extra mile to make sure I am satisfied. I felt valued as a customer, and their service gave me confidence and peace of mind. Pros It's a very well recommended booking software for salon owners. Booking clients, promotions and etc. very functional and friendly staffs Cons What I liked most about MaSe is their excellent customer support and friendly service. The team is always very professional, patient, and willing to listen carefully to your needs. They try their best to meet your requirements and offer helpful suggestions to make sure you are satisfied. I felt well looked after and appreciated the way they followed up to check everything was going smoothly. Overall, they create a positive experience and make you feel valued as a customer. Switched from [Kitomba Salon and Spa Software](https://www.capterra.com/p/91452/Kitomba/) I like mase.better value and more function Alternatives considered [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reasons for choosing MaSe boka has good reputation service and functions in china which is the master company of mase Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 23, 2025 Hi Kandi, Thank you so much for sharing your experience with MaSe! We’re truly glad to hear that our customer support team made a positive impression and that you feel well taken care of. Our goal has always been to provide salon owners with a reliable, easy-to-use booking and management system, while ensuring every client feels valued and supported. Your feedback motivates us to keep improving and offering features that help businesses like yours grow smoothly. We’re also happy to know you’ve found our service professional and responsive—it means a lot to our whole team. We’ll continue to do our best to bring even more value and functions to support your salon’s success. – The MaSe Team ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.