--- title: "MaSe Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MaSe Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more." source_url: "https://www.capterra.com/p/10019137/MaSe/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # MaSe Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MaSe ## What is MaSe? MaSe is a salon software program designed for beauty professionals. It offers features such as appointment scheduling, customer management, staff management, online booking, inventory tracking, and reporting to help manage salons and spas efficiently. MaSe aims to empower beauty businesses worldwide with its streamlined software solution. The software supports nail salons, massage parlors, tanning salons, tattoo studios, hair salons, beauty salons, and barber shops. ## What is MaSe used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Membership Management](https://www.capterra.com/membership-management-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $499 Flat Rate, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MaSe?[Manage this product listing](https://www.g2.com/products/mase/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MaSe 5.0 (7) VS. [4.8 (1,173)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting Price $499 Flat Rate, Per Year Starting Price $19.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (7) Ease Of Use 4.8 (4,149) Value For Money 5.0 (7) Value For Money 4.6 (2,804) Customer Service 5.0 (7) Customer Service 4.7 (2,367) ## MaSe alternatives [4.7 (3,684)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (351)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (1,487)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.9 (354)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10019137/MaSe/alternatives/) ## FAQs about MaSe Overview ### What company size and specific industries is MaSe built for? MaSe is designed for small to mid-sized businesses in personal care and beauty services, including spas, massage businesses, beauty salons, nail salons, head therapy clinics, barber shops, skin care providers, tattoo studios, and hair salons. Features and Usability ### What are the key features of MaSe? MaSe offers online booking, appointment scheduling, calendar management, and automated scheduling for service appointments. It also includes client profiles, access controls/permissions, attendance tracking, reminders, POS, billing & invoicing, inventory management, and reporting & statistics for managing bookings, payments, and operations. Pricing ### How much does it cost and what fees or limitations are included? MaSe starts at $299 per year for the Basic Edition, which includes a 14-day free trial, free demo, and 1:1 chat. It allows unlimited employees, but limits uploads to 3 employees each. The Standard Edition costs $499 per year and removes that upload limit. Getting Started and Support ### What training and onboarding options does MaSe offer? MaSe provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars can cover product topics for groups, documentation serves as written reference, and videos offer visual materials for self-paced review. Getting Started and Support ### What customer support options does MaSe offer? MaSe provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available about support quality, so there is no evidence to describe response times, helpfulness, or common frustrations. ## Features AI summary Based on 2,183 Appointment Scheduling reviews Capterra data shows that buyers of salon software rank the following features as their top priorities: - **Appointment Scheduling** (**65%** of reviewers rated this feature as critical) - **Calendar Management** (**56%**) - **Confirmations/Reminders** (**55%**) MaSe supports all three features that reviewers rate highest: **Appointment Scheduling**, **Calendar Management**, and **Confirmations/Reminders**. Together, these capabilities help salons book services more efficiently, keep staff calendars organized, and reduce missed appointments, allowing teams to manage daily operations with less manual work and provide a more consistent client experience. Calendar Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Client Database 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Availability Management 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Access Controls/Permissions 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems API 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Data Import/Export 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Import and export data to and from software applications MaSe 52 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Track the attendance of specific individuals or groups Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Scan barcodes to ensure accurate pricing and label tracking Track and manage schedules and meetings via an integrated calendar Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share AI models, media files, communicate, and work together Communciates results to employees in the form of mass messages if there has been an illness outbreak within the workplace Automated reminders and confirmations for booked appointments and events via text or email Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Automatically find mutually available meeting time slots across multiple calendars Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Registration process to become members by providing relevant information and agreeing to terms Access software remotely via mobile devices Manage and support multiple locations Book meetings and appointments through a website or digital platform Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Receive data and information in real time Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Allocate and manage resources, such as employees, equipment, facilities, and other assets Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 5.0 (7) 5.0 Based on 7 reviews ## Pricing Value for money 5.0 (7) Free Trial [View pricing plan details](https://www.capterra.com/p/10019137/MaSe/pricing/) Per year (Standard Edition) $499.00 Flat Rate,Per Year It includes: - 1 Location Per year (Basic Edition) $299.00 Flat Rate,Per Year It includes: - 1 Location Value for money 5.0 (7) 5.0 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (7) 5.0 Based on 7 reviews ## User reviews Overall rating 5.0 Based on 7 reviews Filter by rating 5(7) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JJ Jefflee J. Hair Salon Retail ### "Great Experience!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 20, 2026 Pros I really like MaSe’s customized system, as it can be tailored to suit our salon’s daily operations. It makes managing appointments, customer records, services and transactions much more organized and convenient. Cons The system can be a little confusing when using some of the features for the first time. It may take some time for new users to get familiar with the system, but once we understand how it works, the overall experience becomes much easier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TL Ting L. Manager Health, Wellness and Fitness ### "Easy to use and great for clinic management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 2, 2026 Overall, we’ve had a very positive experience with MaSe. It has made managing our clinic easier and more organised, and the system is generally reliable and simple for our team to use. Pros MaSe is easy to use and works well for our clinic. The system is straightforward, and the features are practical for our day-to-day operations. Customer support has also been helpful and responsive when we need assistance. Cons Occasionally, we experience some minor issues with the system, but the MaSe support team is always very responsive and resolves them quickly. Overall we haven’t had any major issues. We’re happy with it and would recommend it to other clinics. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ST Sherry T. Massage therapist Leisure, Travel & Tourism ### "MaSe worths every money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2026 10/10 highest recommend, We really appreciate that we can switch from fresha to MaSe, it makes me feel that we don't throw money in the air. Pros The best team, very supportive, the fastest reply it helps a lot for the business, and it also provide English services, we feel its a lot better than Fresha. Cons We really love the support team, they are very supportive and productive, and most importantly, they are very professional and work with patience. Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Too expensive, and not supportive at all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 1, 2026 Hi Sherry, Thank you so much for your thoughtful review and for giving MaSe a perfect 10/10! We’re truly glad to hear that our support team has made a positive difference to your business. Fast response, professional service, and continuous support are exactly what we strive to deliver to every client. It also means a lot to know that your experience with MaSe has been smoother and more valuable compared to your previous system. Helping businesses like yours save costs while improving efficiency is always our goal. We sincerely appreciate your trust in switching to MaSe, and we’ll continue working hard to support your growth every step of the way. If there’s ever anything we can assist you with, we’re always here for you! Warm regards, MaSe Team JL JIALI L. manager Medical Practice ### "Simple and Practical, But Needs More Features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2025 Pros MaSe is simple, fast, and very easy to use. I like its clean design and how it helps me manage daily tasks Cons What I liked least about MaSe is that some features feel a bit limited, and certain functions take extra steps to complete. It would be more convenient if the system were faster and more flexible in customising settings. Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) because of the price，the last one is quite expensive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 1, 2026 Hi Jiali, Thank you for taking the time to share your experience and for rating MaSe 10/10 — we truly appreciate it! We’re glad to hear that you find MaSe simple, fast, and easy to use, and that it supports your daily operations effectively. Creating a clean and intuitive system has always been one of our top priorities. We also really value your feedback regarding features and flexibility. Your suggestions about improving workflow efficiency and offering more customization are extremely helpful, and they have been shared with our product team for future enhancements. Our goal is to continuously improve MaSe to better meet the needs of growing businesses like yours. Thank you again for your support, and please feel free to reach out anytime if you have more ideas or need assistance! Warm regards, MaSe Team CH carina H. beautician Health, Wellness and Fitness ### "A practical software for the beauty industry." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 1, 2025 The interface design is clean, intuitive, and modern, which makes it pleasant to use every day. I also appreciate that the pricing is straightforward and transparent — what you see is what you pay, with no hidden charges or tricky add-ons. It’s rare to find software that balances good design and fair pricing so well. Overall, it gives a professional impression and feels thoughtfully built for real beauty business needs. Pros It’s incredibly easy to use, even for someone who’s not very tech-savvy. The functions are well-organized, making daily operations smooth and efficient. What I like most is the excellent back-end support — whenever there’s an issue, the team responds quickly and helps solve it patiently. This level of service makes the whole experience stress-free and reliable, which is especially important for a busy beauty business like ours. Cons I haven’t thought of any particular suggestion yet because the system works quite well overall. It feels stable, easy to navigate, and fits naturally into our daily workflow. I like how it combines practical features without unnecessary complexity, which saves us a lot of time. Maybe after using it longer I’ll have more ideas, but for now, I’m genuinely satisfied and would definitely recommend it to others in the beauty industry. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 1, 2026 Hi Carina, Thank you so much for sharing your detailed experience with MaSe! We’re really happy to hear that you find the system easy to use, well-structured, and supportive of your daily operations. Making MaSe accessible for all users — even those less familiar with technology — is something we care deeply about. It also means a lot to us that you appreciate our support team. Providing fast, patient, and reliable assistance is a key part of the experience we aim to deliver, especially for busy beauty businesses like yours. We’re glad you enjoy the clean design and transparent pricing as well — building a system that is both practical and trustworthy has always been our goal. Thank you again for your recommendation and support. As you continue using MaSe, we’d love to hear any new ideas or suggestions you may have! Warm regards, MaSe Team BJ bella J. receptionist Health, Wellness and Fitness ### "Great platform for salon owners!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 20, 2025 My overall experience has been excellent. MaSe has made my daily salon operations much more convenient and efficient. lt helps me save time, manage bookings easily, and stay connected with clients, l would definitely recommend it to other beauty business owners. Pros I really like how professional and user-friendly MaSe is, The platform is well-organized. easy to navigate, and helps me manage my salon schedule efficiently, The customer service team is also very responsive and helpful whenever l have questions Cons Sometimes the system runs a bit slowly during busy hours, but overall it's still very reliable and smooth. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 1, 2026 Hi Bella, Thank you for your kind review and for recommending MaSe! We’re delighted to hear that you find the platform professional, user-friendly, and helpful in managing your salon schedule efficiently. It’s great to know that MaSe is making your daily operations smoother and more convenient. We also truly appreciate your feedback regarding system speed during busy hours. Our team is continuously working on performance improvements to ensure a faster and more seamless experience, even at peak times. Thank you as well for recognizing our customer support team — providing timely and helpful assistance is always our priority. We’re grateful for your support and look forward to continuing to serve your business! Warm regards, MaSe Team KD kandi D. hair salon Health, Wellness and Fitness ### "I recommend to all salon owners" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2025 My overall experience with MaSe has been very positive. The team is professional, supportive, and always willing to listen carefully to my needs. They provide timely assistance, clear communication, and go the extra mile to make sure I am satisfied. I felt valued as a customer, and their service gave me confidence and peace of mind. Pros It's a very well recommended booking software for salon owners. Booking clients, promotions and etc. very functional and friendly staffs Cons What I liked most about MaSe is their excellent customer support and friendly service. The team is always very professional, patient, and willing to listen carefully to your needs. They try their best to meet your requirements and offer helpful suggestions to make sure you are satisfied. I felt well looked after and appreciated the way they followed up to check everything was going smoothly. Overall, they create a positive experience and make you feel valued as a customer. Switched from [Kitomba Salon and Spa Software](https://www.capterra.com/p/91452/Kitomba/) I like mase.better value and more function Alternatives considered [Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reasons for choosing MaSe boka has good reputation service and functions in china which is the master company of mase Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 23, 2025 Hi Kandi, Thank you so much for sharing your experience with MaSe! We’re truly glad to hear that our customer support team made a positive impression and that you feel well taken care of. Our goal has always been to provide salon owners with a reliable, easy-to-use booking and management system, while ensuring every client feels valued and supported. Your feedback motivates us to keep improving and offering features that help businesses like yours grow smoothly. We’re also happy to know you’ve found our service professional and responsive—it means a lot to our whole team. We’ll continue to do our best to bring even more value and functions to support your salon’s success. – The MaSe Team ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.