# Dialpad AI Sales Center Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Dialpad AI Sales Center Software - reviews, pricing plans, popular comparisons to other AI Sales Assistant products and more.

Source: https://www.capterra.com/p/10019327/Dialpad-AI-Sales-Center

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# 

 Dialpad AI Sales Center Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 31, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Dialpad AI Sales Center

## What is Dialpad AI Sales Center?

Dialpad AI Sales Center is sales solution designed to help teams close deals efficiently. It features real-time transcriptions, sentiment analysis, and keyword tracking, enabling representatives to refine pitches and address objections effectively. The platform enables teams to automate tasks, such as call logging, CRM updates, post-call summaries, and follow-up reminders. AI Playbooks provide structured strategies with real-time prompts to guide reps through sales scenarios. Managers can monitor and coach teams while focusing on customers. The system can be integrated with CRMs, such as Salesforce, HubSpot, and Zoho, synchronizing call data and insights. Its dual-cloud architecture ensures resilience, scalability, and security, with continuous support and uptime assurance. Dialpad AI Sales Center delivers real-time insights to accelerate the sales cycle.

## What is Dialpad AI Sales Center used for?

[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/)[AI Sales Assistant](https://www.capterra.com/ai-sales-assistant-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$15

Per User, Per Month

Free trial  
available

Includes Free Version

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Dialpad AI Sales Center?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://dialpad.com/&name=Dialpad AI Sales Center)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Dialpad AI Sales Center

0.0

VS.

[4.4 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting Price

$15

Per User, Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.0 (18,125)

Value For Money

0.0 (0)

Value For Money

4.0 (12,812)

Customer Service

0.0 (0)

Customer Service

4.1 (14,043)

## Dialpad AI Sales Center alternatives

[4.3 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Vambe](https://www.capterra.com/p/10035520/Vambe/)

[4.9 (21)](https://www.capterra.com/p/10035520/Vambe/#reviews)

Starting price

$413.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10035520/Vambe/)

[Nexuscale](https://www.capterra.com/p/10032945/Nexuscale/)

[5.0 (19)](https://www.capterra.com/p/10032945/Nexuscale/#reviews)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10032945/Nexuscale/)

## FAQs about Dialpad AI Sales Center

Overview

### What company size and specific industries is Dialpad AI Sales Center built for?

Dialpad AI Sales Center is designed for forward-thinking enterprises and the sales teams that support them, including sales representatives, sales managers, business development representatives, and national sales managers. It is built for enterprise sales organizations rather than a specific industry, making it suitable for companies with structured sales operations across sectors.

Features and Usability

### What are the key features of Dialpad AI Sales Center?

Dialpad AI Sales Center offers AI and machine learning, conversation intelligence, and natural language processing for sales calls and messages. Core features include CRM, call tracking, lead management, sales activity management, real-time data, dashboards, reporting and analytics, monitoring, reminders, chat and messaging, chatbot, and sentiment analysis.

Getting Started and Support

### What training and onboarding options does Dialpad AI Sales Center offer?

Dialpad AI Sales Center provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online options support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced instruction.

Getting Started and Support

### What customer support options does Dialpad AI Sales Center offer?

Dialpad AI Sales Center provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support experience is available in the catalog data, so support quality, response speed, and helpfulness cannot be assessed from user comments.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Call Tracking

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Chat/Messaging

Communicate using direct chat or messages within the system

Conversation Intelligence

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Dialpad AI Sales Center 17 features

Software program that continuously adjusts its behavior based on observed data

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Caters to sales teams

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Observe and track the demand, usage, progress or quality of a system, product, or user

Process and analyze human language in text or audio form

Receive data and information in real time

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Define, track, and/or automate sales activities and sales processes

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

## Pricing

Free Trial

Standard

$15.00

Per User,Per Month

Pro

$25.00

Per User,Per Month

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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