# PenAir Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PenAir Software - reviews, pricing plans, popular comparisons to other Travel Agency products and more.

Source: https://www.capterra.com/p/10019343/PenAir

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# 

 PenAir Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

PenAir

## What is PenAir?

Travel agency solution that helps businesses manage itineraries, reservations, staff commission, supplier reconciliation, and Documentation - Quotes, Invoices, Receipts, e-tickets, Confirmations, Vouchers, Itineraries, etc. Accounts Audit Documentation support including Annual Audit, GL-based budget module, Multi-currency invoicing, Multi-language documentation, Multiple payment gateway integration (Sage Pay, Stripe, World Pay, Wire card, Asia Pay, etc with auto reconciliation, Bank Reconciliation, GL entry upload using excel, Report Schedulers, ATOL reporting, ATOL Audit, ABTA Reporting, Currency Revaluation, Manual and Automatic PDQ Reconciliation, Email to Post your e-tickets, Invoices, Hotel voucher etc, Calendar / Diary system, Customer Relations Management (CRM) booking on Web with Telephone integration, Manual and Automatic Supplier Reconciliation, Role-based authorization structure and reports, PEN In-Box (queuing system)

## What is PenAir used for?

[Travel Agency](https://www.capterra.com/travel-agency-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£250

Per Feature, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PenAir?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.penguininc.com&name=PenAir)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PenAir

0.0

VS.

[4.7 (423)](https://www.capterra.com/p/171040/TravelPerk/reviews/)

Starting Price

£250

Per Feature, Per Month

Starting Price

$99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.7 (525)

Value For Money

0.0 (0)

Value For Money

4.5 (499)

Customer Service

0.0 (0)

Customer Service

4.6 (519)

## PenAir alternatives

[4.5 (19)](https://www.capterra.com/p/135112/TravelWorks/reviews/)

Starting price

$145.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.8 (29)](https://www.capterra.com/p/181137/Signature/reviews/)

Starting price

$150.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[WeTravel](https://www.capterra.com/p/163474/WeTravel/)

[4.8 (525)](https://www.capterra.com/p/163474/WeTravel/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/163474/WeTravel/)

[Lanes & Planes](https://www.capterra.com/p/183676/Lanes-Planes/)

[4.6 (685)](https://www.capterra.com/p/183676/Lanes-Planes/reviews/)

Starting price

$95.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/183676/Lanes-Planes/)

## FAQs about PenAir

Overview

### What company size and specific industries is PenAir built for?

PenAir is designed for travel agencies, travel agents, corporate travel management teams, MICE businesses, tour operators, and organizations handling travel and expense management or travel accounting. It fits companies in the travel industry that need software for booking, accounting, and service operations.

Features and Usability

### What are the key features of PenAir?

PenAir offers booking management, reservations management, and a central reservation system for travel workflows. It also includes channel management, online booking, itinerary creation, quotes and estimates, and calendar management, plus reporting and analytics, payment processing, invoice management, multi-currency, multi-language, and third-party integrations.

Pricing

### How much does it cost and what fees or limitations are included?

PenAir starts at £250 per month for the Starter - 5 Users - Basic Automation plan, with a £2000 one-time setup fee. The Pro - 5 Users - Full on Automation plan costs £350 per month, and a free trial is available. Both plans are for 5 users.

Integrations

### Which third-party tools and platforms does PenAir integrate with?

PenAir supports over 20 integrations across travel, payments, CRM, and communications. Key connections include Agile CRM, Amadeus, Sabre, Travelport APIs, Docusign, Stripe, PayPal, Twilio, WhatsApp, Feefo, Galileo, ConnexPay, and Paystack, with additional support for Wetu, Wirecard Suite, and Sage Payments.

Getting Started and Support

### What training and onboarding options does PenAir offer?

PenAir provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced visual guidance.

Getting Started and Support

### What customer support options does PenAir offer?

PenAir provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback on support quality is available here, so customer experience details such as response time, helpfulness, or common frustrations cannot be confirmed from the provided data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting Integration

Integrate with a third-party accounting system

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

Booking Management

Create, update, and manage bookings, itineraries, and reservations

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Central Reservation System

Update and maintain information on inventory and rates to manage guest reservations in real time

PenAir 32 features

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Update and maintain information on inventory and rates to manage guest reservations in real time

Manage various distribution channels, build relations with channel partners, and track their performance

Manage contact details and communication with clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

A collection of customer information such as contact details, demographics, previous interactions, etc.

Track products that are for sale at a reduced price or part of coupon promotions

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Electronically collect payments for goods or services

Serves travel agencies

Global distribution system used by online travel agencies to track availability and manage reservations

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project

Manage and handle various international currencies

Manage and support multiple languages

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Create, manage, and track policies and procedures within an organization

Tool used to determine accurate pricing and product eligibility for borrowers

Design, communicate, and distribute incentives to perform a specific action

Generate quotes or estimates for customers

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Pipeline view and tracking lead status

Track the status over time for a request, process, asset, or transaction

Manage all supplier data and operations

Set up connections to third-party platforms to improve business processes

## Pricing

Free Trial

Starter - 5 Users - Basic Automation

£250.00

Per Feature,Per Month

It includes:

-   Bookings & Reservations (Flight, Hotel, Transfer, Package, Tour, Cruise, Car Hire, Activity/Excursion etc)
-   Documentation - Quotes, Invoices, Receipts, e-tickets, Confirmations, Vouchers, Itineraries - Single language
-   Accounting & Finance - Basic
-   Reporting
-   Single GDS Integration (AMADEUS/ GALILEO/ WORLDSPAN/ SABRE etc)
-   Manual PDQ Reconciliation
-   Email to Post your e tickets, Invoices, Hotel voucher etc
-   Customer Relations Management (CRM) basic report
-   Supplier Reconciliation - Manual
-   Role based authorization structure and reports
-   Automatic Backup and standby disaster recovery servers
-   IATA BSP Reconciliation - Manual
-   Single branch and business Area
-   Single-currency
-   Statutory Report Generation

Pro - 5 Users - Full on Automation

£350.00

Other,Per Month

It includes:

-   Documentation - Quotes, Invoices, Receipts, e-tickets, Confirmations, Vouchers, Itineraries etc - Multi lingual
-   GL based budget module
-   XML /web service integration facility with Third party
-   Payment Gateway Integration (Sagepay, Worldpay, Wirecard, Mpesa etc. with auto reconciliation)
-   Staff commission, Sliding and affiliate commission module
-   AI triggered automatic IATA BSP Reconciliation
-   Multi Branch and Business Area Accounting
-   B2B/Agent Management
-   BedBank and Supplier Integration
-   Booking Retrieval with third party Integration with all GDS and NDC
-   Automatic booking creation
-   Automatic refund and void processing through GDS
-   Bank Reconciliation
-   GL entry upload using excel
-   Report Schedulers
-   Hotel Inventory upload and booking
-   ABTA Reporting
-   Currency Revaluation
-   FIT/Group Packages
-   Workflow based menus for common transactions
-   Corporate booking module
-   Supplier Reconciliation with Excel Upload
-   Customer Relations Management (CRM) booking on Web with Telephone integration
-   Multi-currency invoicing and Multi language documentation
-   Multiple payment gateway integration
-   PEN In-Box(queuing system)
-   Automatic Company Card Reconciliation

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

eFax](https://www.capterra.com/p/174254/eFax/)[

Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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