--- title: "PenAir Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PenAir Software - reviews, pricing plans, popular comparisons to other Travel Agency products and more." source_url: "https://www.capterra.com/p/10019343/PenAir/" page_type: "product" language: "en" --- # PenAir Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) PenAir ## What is PenAir? Travel agency solution that helps businesses manage itineraries, reservations, staff commission, supplier reconciliation, and Documentation - Quotes, Invoices, Receipts, e-tickets, Confirmations, Vouchers, Itineraries, etc. Accounts Audit Documentation support including Annual Audit, GL-based budget module, Multi-currency invoicing, Multi-language documentation, Multiple payment gateway integration (Sage Pay, Stripe, World Pay, Wire card, Asia Pay, etc with auto reconciliation, Bank Reconciliation, GL entry upload using excel, Report Schedulers, ATOL reporting, ATOL Audit, ABTA Reporting, Currency Revaluation, Manual and Automatic PDQ Reconciliation, Email to Post your e-tickets, Invoices, Hotel voucher etc, Calendar / Diary system, Customer Relations Management (CRM) booking on Web with Telephone integration, Manual and Automatic Supplier Reconciliation, Role-based authorization structure and reports, PEN In-Box (queuing system) ## What is PenAir used for? [Travel Agency](https://www.capterra.com/travel-agency-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £250 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PenAir?[Manage this product listing](https://www.g2.com/products/penair-travel-agency-software/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PenAir 0.0 VS. [4.5 (19)](https://www.capterra.com/p/135112/TravelWorks/reviews/) Starting Price £250 Per Feature, Per Month Starting Price $145 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (528) Value For Money 0.0 (0) Value For Money 4.6 (502) Customer Service 0.0 (0) Customer Service 4.8 (522) ## PenAir alternatives Highest Rated [WeTravel](https://www.capterra.com/p/163474/WeTravel/) [4.8 (528)](https://www.capterra.com/p/163474/WeTravel/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163474/WeTravel/) [Perk](https://www.capterra.com/p/171040/TravelPerk/) [4.7 (425)](https://www.capterra.com/p/171040/TravelPerk/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171040/TravelPerk/) [Lanes & Planes](https://www.capterra.com/p/183676/Lanes-Planes/) [4.6 (685)](https://www.capterra.com/p/183676/Lanes-Planes/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183676/Lanes-Planes/) [Ezus](https://www.capterra.com/p/190113/Esus/) [4.7 (61)](https://www.capterra.com/p/190113/Esus/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190113/Esus/) ## FAQs about PenAir Overview ### What company size and specific industries is PenAir built for? PenAir is designed for travel agencies, travel agents, corporate travel management teams, MICE businesses, travel and expense management providers, travel accounting teams, and tour operators. It is built for organizations in the travel industry, especially those handling bookings, corporate travel, and related back-office operations. Features and Usability ### What are the key features of PenAir? PenAir offers reservation management, online booking, and a central reservation system for travel operations, plus channel management and GDS/OTA integration for distribution. It also includes booking and calendar management, itinerary creation, quotes and estimates, payment processing, invoice management, reporting and analytics, and multi-currency and multi-language support. Pricing ### How much does it cost and what fees or limitations are included? PenAir starts at £250 per month for the Starter - 5 Users - Basic Automation plan, with a one-time setup fee of £2000. The Pro - 5 Users - Full on Automation plan costs £350 per month. A free trial is available, and both plans are for five users. Integrations ### Which third-party tools and platforms does PenAir integrate with? PenAir integrates with over 20 third-party tools and platforms across CRM, travel, payments, and communications. Key integrations include Agile CRM, Amadeus, Travelport APIs, Docusign, Stripe, PayPal, Twilio, WhatsApp, Worldpay for Enterprise, and Sage Payments. Getting Started and Support ### What training and onboarding options does PenAir offer? PenAir provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided setup, webinars cover group instruction, documentation offers written reference materials, and videos provide visual walkthroughs for users reviewing features at their own pace. Getting Started and Support ### What customer support options does PenAir offer? PenAir provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available to describe response times or support quality, so the support experience cannot be assessed here. ## Features AI summary Based on 432 Travel Agency reviews Capterra data shows that buyers of travel agency software rank the following features as their top priorities: - **Online Booking** (**58%** of reviewers rated this feature as critical) - **Reservations Management** (**46%**) - **Payment Processing** (**42%**) PenAir supports all three of the features reviewers value most: **Online Booking**, **Reservations Management**, and **Payment Processing**. Together, these capabilities help travel businesses accept bookings online, manage reservation details accurately, and process customer payments in one system, allowing teams to deliver a faster and more organized booking experience. Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Booking Management Create, update, and manage bookings, itineraries, and reservations Calendar Management Track and manage schedules and meetings via an integrated calendar Central Reservation System Update and maintain information on inventory and rates to manage guest reservations in real time PenAir 32 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Central Reservation System: Update and maintain information on inventory and rates to manage guest reservations in real time - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Client Management: Manage contact details and communication with clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Electronic Payments: Electronically collect payments for goods or services - For Travel Agencies: Serves travel agencies - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Itinerary Creation: Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Policy Management: Create, manage, and track policies and procedures within an organization - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Quotes/Estimates: Generate quotes or estimates for customers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Sales Pipeline Management: Pipeline view and tracking lead status - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10019343/PenAir/pricing/) Starter - 5 Users - Basic Automation £250.00 Per Feature,Per Month It includes: - Bookings & Reservations (Flight, Hotel, Transfer, Package, Tour, Cruise, Car Hire, Activity/Excursion etc) - Documentation - Quotes, Invoices, Receipts, e-tickets, Confirmations, Vouchers, Itineraries - Single language - Accounting & Finance - Basic - Reporting - Single GDS Integration (AMADEUS/ GALILEO/ WORLDSPAN/ SABRE etc) - Manual PDQ Reconciliation - Email to Post your e tickets, Invoices, Hotel voucher etc - Customer Relations Management (CRM) basic report - Supplier Reconciliation - Manual - Role based authorization structure and reports - Automatic Backup and standby disaster recovery servers - IATA BSP Reconciliation - Manual - Single branch and business Area - Single-currency - Statutory Report Generation Pro - 5 Users - Full on Automation £350.00 Other,Per Month It includes: - Documentation - Quotes, Invoices, Receipts, e-tickets, Confirmations, Vouchers, Itineraries etc - Multi lingual - GL based budget module - XML /web service integration facility with Third party - Payment Gateway Integration (Sagepay, Worldpay, Wirecard, Mpesa etc. with auto reconciliation) - Staff commission, Sliding and affiliate commission module - AI triggered automatic IATA BSP Reconciliation - Multi Branch and Business Area Accounting - B2B/Agent Management - BedBank and Supplier Integration - Booking Retrieval with third party Integration with all GDS and NDC - Automatic booking creation - Automatic refund and void processing through GDS - Bank Reconciliation - GL entry upload using excel - Report Schedulers - Hotel Inventory upload and booking - ABTA Reporting - Currency Revaluation - FIT/Group Packages - Workflow based menus for common transactions - Corporate booking module - Supplier Reconciliation with Excel Upload - Customer Relations Management (CRM) booking on Web with Telephone integration - Multi-currency invoicing and Multi language documentation - Multiple payment gateway integration - PEN In-Box(queuing system) - Automatic Company Card Reconciliation ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ eFax](https://www.capterra.com/p/174254/eFax/)[ Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.