# *astTECS IVR Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about *astTECS IVR Software - reviews, pricing plans, popular comparisons to other IVR products and more.

Source: https://www.capterra.com/p/10019345/astTECS-IVR

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# 

 \*astTECS IVR Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

\*astTECS IVR

## What is \*astTECS IVR?

\*astTECS IVR is an interactive voice response system that allows companies to automate call routing and manage high call volumes. The \*astTECS IVR provides customizable voice menus and call flows to direct callers to the right department or agent. Key features include multi-level menus, real-time call recording, speech-to-text capabilities, after-hours call handling, surveys, and seamless integration with existing phone systems.

## What is \*astTECS IVR used for?

[IVR](https://www.capterra.com/ivr-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

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Negative

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Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### \*astTECS IVR

0.0

VS.

[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.8 (697)

Value For Money

0.0 (0)

Value For Money

4.5 (677)

Customer Service

0.0 (0)

Customer Service

4.6 (647)

## \*astTECS IVR alternatives

Highest Rated

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)

[4.8 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

Starting price

$1.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/203084/VoIP-ms/)

[Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)

[4.3 (262)](https://www.capterra.com/p/179417/Genesys-Cloud/reviews/)

Starting price

$75.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/179417/Genesys-Cloud/)

[XCALLY](https://www.capterra.com/p/136894/XCALLY/)

[4.8 (130)](https://www.capterra.com/p/136894/XCALLY/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/136894/XCALLY/)

[SparkTG VCC](https://www.capterra.com/p/137672/IVR/)

[4.7 (42)](https://www.capterra.com/p/137672/IVR/#reviews)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/137672/IVR/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Auto-Dialer

System that automatically dials calls

Automatic Call Distribution

Distribute/route/connect calls

Call Center Management

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Call Disposition

Track and report on call outcomes

\*astTECS IVR 35 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System that automatically dials calls

Distribute/route/connect calls

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Track and report on call outcomes

Manage and track all past and future calls.

Collects essential call data such as call origin, call destination, call length, and other transaction details

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Sends voice calls to a specific queue based on predetermined criteria

Provide agents with a typical response for common call subject matter

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Transfers live calls to other agents

Computer-telephony integration is the use of computers to manage telephone calls

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Access previous interactions or concerns to maintain customer relationships

Track interaction history by documenting conversations for contacts

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple languages

Set of pre-recorded messages for candidates that can be shared before, during and after the video interview

System calls multiple numbers at once and connects the agent to the first number that answers

Monitor wait time and abandonment for incoming requests that have not been routed

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Turns text into natural sounding speech

Set up connections to third-party platforms to improve business processes

Computer-based system that allows users to send and receive voice messages

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## Pricing

### Starting price

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for pricing

Free trial  
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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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