--- title: "Rally UXR Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Rally UXR Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more." source_url: "https://www.capterra.com/p/10019356/Rally/" page_type: "product" language: "en" --- # Rally UXR Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Rally UXR ## What is Rally UXR? Rally UXR is a User Research CRM that enables Research and Product teams to recruit, manage and conduct research directly with their users. ## What is Rally UXR used for? [User Experience (UX)](https://www.capterra.com/ux-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Market Research](https://www.capterra.com/market-research-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rally UXR?[Manage this product listing](https://www.g2.com/products/rally-uxr/claim_requests/new?auto=true) ## Rally UXR Overview Updated September 2026 AI summary Rally UXR is a cloud-based platform designed for enterprise and midsize organizations conducting market research and user experience projects. It offers customizable fields and templates, activity tracking, contact management, workflow tools, and reporting capabilities. Integrations with third-party research and communication platforms, along with multiple onboarding options, support research and product teams seeking organized data management and actionable insights. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rally UXR 5.0 (1) VS. [4.6 (97)](https://www.capterra.com/p/174077/Dovetail/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (1,087) Value For Money 5.0 (1) Value For Money 4.4 (782) Customer Service 5.0 (1) Customer Service 4.7 (663) ## Rally UXR alternatives [4.4 (254)](https://www.capterra.com/p/131501/Bloomfire/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Adobe XD](https://www.capterra.com/p/168423/Adobe-XD/) [4.5 (1,087)](https://www.capterra.com/p/168423/Adobe-XD/reviews/) Starting price $9.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168423/Adobe-XD/) [Lyssna](https://www.capterra.com/p/178766/UsabilityHub/) [4.6 (87)](https://www.capterra.com/p/178766/UsabilityHub/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178766/UsabilityHub/) ## FAQs about Rally UXR Overview ### What company size and specific industries is Rally UXR built for? Rally UXR is designed for enterprise B2B SaaS companies, with a focus on Research and Product teams that need a product research platform suited to larger organizations in the software-as-a-service sector. Features and Usability ### What are the key features of Rally UXR? Rally UXR offers activity tracking and an activity dashboard for monitoring work, plus alerts/notifications and a calendar reminder system for scheduling. It also includes contact database and contact management tools, lead management, segmentation, reporting and analytics, workflow management, email management, and third-party integrations. Integrations ### Which third-party tools and platforms does Rally UXR integrate with? Rally UXR integrates with 11 third-party tools, including communication, scheduling, research, and data platforms such as Slack, Gmail, Calendly, SurveyMonkey, Typeform, UserTesting, UserZoom, Maze, Snowflake, OfficeCalendar, and Tremendous. Getting Started and Support ### What training and onboarding options does Rally UXR offer? Rally UXR provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover grouped instruction, documentation offers written reference material, and videos provide self-paced learning. Getting Started and Support ### What customer support options does Rally UXR offer? Rally UXR provides email/help desk support, FAQ/forum resources, a knowledge base, 24/7 live rep access, and chat. No reviewer feedback about support is available, so customer experience details such as response speed or helpfulness cannot be confirmed from the catalog data. ## Features AI summary Based on 1,411 Customer Experience reviews Capterra data shows that buyers of market research software rank the following features as their top priorities: - **Reporting & Statistics** (**38%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**51%**) - **Survey Builder** (**50%**) Rally UXR supports **Reporting & Statistics**, giving teams a way to review findings and track research outcomes. However, it does not include **Surveys & Feedback** or **Survey Builder**. Instead, it offers other features that reviewers also rate as important, such as **Reporting/Analytics** (**41%**) and **Data Import/Export** (**40%**). These features help businesses organize research data, move information between systems, and review results more efficiently, providing teams with clearer insights for decision-making. Data Import/Export 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Customizable Templates 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Customizable Fields Customize data fields to support various needs and use cases Rally UXR 11 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Email Management: Manage, store and organize emails within the system or via third-party apps - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) ### Starting price Free trial not available Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Typeform](https://www.capterra.com/p/137289/Typeform/)[ Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[ UserTesting](https://www.capterra.com/p/173755/UserTesting/)[ Snowflake](https://www.capterra.com/p/148267/Snowflake/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent HA Heather A. Research Ops Coordinator Internet ### "Rally for the win!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2024 My overall experience with Rally has been an amazing one, and I'm excited about all the new features to come! Pros Set-up is easy, and the UI is minimal but clean and modern. Support is by far one of the best I've ever seen, and the Help Center is easy to navigate. Cons I've only experienced minor bugs with Rally, but nothing too detrimental to research or company needs. Switched from [Ethnio](https://www.capterra.com/p/210746/Ethnio/) The user experience wasn't very intuitive, especially for new users and those in non-research roles. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.