--- title: "Native Commerce Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Native Commerce Software - reviews, pricing plans, popular comparisons to other Retail Management Systems products and more." source_url: "https://www.capterra.com/p/10019395/Cloud-Retail/" page_type: "product" language: "en" --- # Native Commerce Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Native Commerce ## What is Native Commerce? Native Commerce is an eCommerce and warehouse operations platform built by retail operators who’ve lived the real challenges of scaling online retail. Instead of juggling multiple systems, teams run their entire operation in one place, from storefront and real-time stock to warehouse, picking, delivery, and analytics. Every setup is tailored to how your business works, backed by experts who customise workflows and guide your team from day one. Retailers achieve up to 99.9% picking accuracy, cut manual work by 70%, and reduce operational costs by 20–40%. Built for high-volume retail, the platform scales effortlessly through peak demand without slowing down. Trusted by Carrefour, Circle K, CityDrinks, Heimkaup, and Cerise, Native Commerce helps teams operate efficiently, deliver reliably, and grow confidently. ## What is Native Commerce used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/)[Order Management](https://www.capterra.com/order-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Native Commerce?[Manage this product listing](https://www.g2.com/products/native-commerce/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Native Commerce 5.0 (2) VS. [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.0 (2,029) Value For Money 5.0 (2) Value For Money 3.9 (1,618) Customer Service 5.0 (2) Customer Service 3.8 (1,721) ## Native Commerce alternatives [SellerChamp](https://www.capterra.com/p/179124/SellerChamp/) [4.4 (111)](https://www.capterra.com/p/179124/SellerChamp/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/179124/SellerChamp/) [Kentro](https://www.capterra.com/p/268142/Kentro/) [4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/) Starting price $225.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/268142/Kentro/) Highest Rated [Jolt Fulfillment System](https://www.capterra.com/p/201336/Jolt/) [5.0 (4)](https://www.capterra.com/p/201336/Jolt/#reviews) Starting price $8500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201336/Jolt/) [ShipMonk](https://www.capterra.com/p/153768/ShipMonk/) [4.0 (140)](https://www.capterra.com/p/153768/ShipMonk/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153768/ShipMonk/) ## FAQs about Native Commerce Overview ### What company size and specific industries is Native Commerce built for? Native Commerce is designed for retail and commerce businesses across grocery, food and beverage, fashion, apparel, footwear, FMCG, health and beauty, electronics, home goods, furniture, wholesale, distribution, general retail, and eCommerce. The description does not specify a company size, so it appears suited to organizations in those sectors. Features and Usability ### What are the key features of Native Commerce? Native Commerce offers order processing, inventory control, and inventory replenishment for retail and warehouse operations. It includes route management, route optimization, live driver tracking, and proof of delivery for dispatch workflows. Additional features include customer database, marketplace integration, billing and invoicing, and real-time notifications. Integrations ### Which third-party tools and platforms does Native Commerce integrate with? Native Commerce integrates with Amazon Pay, Amplitude, Checkout.com, Google Analytics 360, HubSpot Sales Hub, Jira Integration+, Odoo, Salesforce Customer360, Stripe Billing, Tableau, Twilio, and WordPress. It also connects with ERP & CRM, OMS Software, and WMS for 3PLs, covering payments, analytics, sales, operations, and messaging. Getting Started and Support ### What training and onboarding options does Native Commerce offer? Native Commerce provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference material, and videos support self-paced review of product topics. Getting Started and Support ### What customer support options does Native Commerce offer? Native Commerce provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. These support channels give users multiple ways to find answers and contact assistance when needed. ## Features AI summary Based on 8,724 Retail Management Systems reviews Capterra data shows that buyers of eCommerce software rank the following features as their top priorities: - **Website Management** (**47%** of reviewers rated this feature as critical) - **Data Security** (**56%**) - **Order Management** (**48%**) Native Commerce supports all three features that reviewers identify as most important: **Website Management**, **Data Security**, and **Order Management**. Together, these capabilities help businesses maintain their online storefront, protect customer and transaction data, and manage orders accurately from purchase through fulfillment, allowing teams to run day-to-day eCommerce operations more efficiently. Order Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Shopping Cart 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Checkout of online store Catalog Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price Website Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Built-in website builder or integration with third-party site 3PL Management Outsource and manage third party logistics Abandoned Cart Saver Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout Native Commerce 108 features ### All Features - 3PL Management: Outsource and manage third party logistics - Abandoned Cart Saver: Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bulk Ordering: Accept and track orders with multiple items - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Delivery Management: Manage order deliveries until they are received by the customers - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Demand Forecasting: Forecast customer demand using historical insights and simulations - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dispatch Management: Manage sending personnel and resources to a site as needed - Dock Management: Manage all inbound & outbound activities relating to each dock - Driver ETA: Generate estimated arrival times for drivers to keep back office or customers informed - Driver Management: Track all personnel who operate company vehicles - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For B2B: Serves B2B organizations - Forecasting: Form predictions based on past and present data/trends - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Kitting: Group and package individual but related items as one package set - Labor Management: Manage the attendance, schedule, and payroll of the labor workforce - Live Driver Tracking: Track driver locations on a map in real time - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketplace Integration: Integration with third-party marketplace software - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more - Picking & Routing: Pick and route items from inventory locations to their designated destinations - Point of Sale (POS) Integration: Integrates with point of sale (POS) systems - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Proof of Delivery: Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Receiving: Manage all receiving processes within a warehouse - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Reordering: Accept and track repeat orders - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Reviews Management: Track and monitor reviews of products or services - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Serial Number Tracking: Track and assign specific serial numbers to products - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Space Management: Manage occupancy and space utilization in facilities and buildings - Special Order Management: Manage special order requested by a customer - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Supply Chain Management: Manage the planning and execution of supply chain activities - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Tracking: Track shipments from warehouse to the destination, including drop shipments and multilocation shipping. - Warehouse Management: Manage and track operations and inventory within warehouses - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Website Management: Built-in website builder or integration with third-party site - Workflow Management: Create, design and manage workflows for repetitive tasks - Yard Management: Track and manage all activities and assets in the yard of a warehouse or distribution center --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) ### Starting price Free trial not available Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Tableau](https://www.capterra.com/p/208764/Tableau/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[ Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)[ Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)[ Amplitude](https://www.capterra.com/p/158741/Amplitude/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EC Edward C. Delivery Operation Manager Retail ### "One of the most advance system in the market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2024 4.8/5 would recommended to all retail and wholesale businesses. Pros Cloud Retail system excels in its seamless integration of various retail functions, from inventory management to customer engagement. The user-friendly interface, robust analytics, and scalability make it a comprehensive solution for retailers of all sizes. Its cloud-based nature ensures accessibility and flexibility, empowering businesses to thrive in the digital market. Cons In rare cases, users may experience a learning curve due to the system's extensive features. However, the comprehensive support resources, including tutorials and customer service, mitigate this issue effectively. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Daniil S. Co-Founder Consumer Goods ### "We are truly blessed to have tech partners like Cloud Retail" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 29, 2024 We are impressed by their professionalism, responsiveness, and ability to find innovative solutions to our challenges. Pros We have been collaborating with the Cloud Retail team for some time now, and we are absolutely thrilled with their professionalism and efficiency. Previously, we encountered issues with the technical stack for eCommerce, but thanks to our work with Cloud Retail, all our problems have been successfully resolved. The team has demonstrated a high level of expertise in the retail and eCommerce domains, providing us with full support at every stage of the project. Cons Some of the developers are located in different time zones, so it is slightly hard to manage when it comes to having town hall calls. However, this is such a minor issue that I don't even consider it a weakness Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.