# Native Commerce Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Native Commerce Software - reviews, pricing plans, popular comparisons to other eCommerce products and more.

Source: https://www.capterra.com/p/10019395/Cloud-Retail

---

# 

 Native Commerce Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Native Commerce

## What is Native Commerce?

Native Commerce is an eCommerce and logistics platform built by operators who’ve lived the realities of scaling online retail. We offer everything from the warehouse to last-mile delivery in one unified platform. With tailored expertise and solutions designed for medium and large retailers who’ve outgrown basic eCommerce tools, our platform covers every stage of the commerce journey: Warehouse Management (WMS): Real-time inventory, smart locations, fast picking, automation, and 99.9% accuracy. E-commerce Platform, CMS & OMS: High-converting storefronts and apps with built-in templates, integrations, and optimisation tools. Mobile tools for stocktaking, markdowns, in-store fulfilment, and real-time pricing. Delivery and Logistics: Full visibility from checkout to doorstep with live courier tracking, route allocation, and proof-of-condition updates. Unlike legacy systems, Native Commerce is built for growth, scalable, operator-designed, and tailored to customers' needs.

## What is Native Commerce used for?

[eCommerce](https://www.capterra.com/ecommerce-software/)[Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/)[Order Management](https://www.capterra.com/order-management-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Native Commerce?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://thecloudretail.com&name=Native Commerce)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Native Commerce

5.0 (2)

VS.

[4.2 (2,041)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.0 (1,997)

Value For Money

5.0 (2)

Value For Money

3.9 (1,587)

Customer Service

5.0 (2)

Customer Service

3.8 (1,691)

## Native Commerce alternatives

[4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/)

Starting price

$225.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (52)](https://www.capterra.com/p/133836/B2B-Wave/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[SellerChamp](https://www.capterra.com/p/179124/SellerChamp/)

[4.4 (109)](https://www.capterra.com/p/179124/SellerChamp/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/179124/SellerChamp/)

[ShipMonk](https://www.capterra.com/p/153768/ShipMonk/)

[4.1 (139)](https://www.capterra.com/p/153768/ShipMonk/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

75%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/153768/ShipMonk/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Order Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Catalog Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create and manage digital catalog of products/services with their details, specifications, and price

Shopping Cart

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Checkout of online store

Website Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Built-in website builder or integration with third-party site

3PL Management

Outsource and manage third party logistics

Abandoned Cart Saver

Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout

Native Commerce 106 features

Outsource and manage third party logistics

Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage customer orders that cannot be filled immediately due to out-of-stock items

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Software's ability to perform similar action on multiple similar files simultaneously

Create, manage, and send invoices or bills to customers

Accept and track orders with multiple items

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Create and manage digital catalog of products/services with their details, specifications, and price

Track and manage adherence to policies for any service, product, process, or supplier

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Forecast customer demand using historical insights and simulations

Track products that are for sale at a reduced price or part of coupon promotions

Manage sending personnel and resources to a site as needed

Manage all inbound & outbound activities relating to each dock

Generate estimated arrival times for drivers to keep back office or customers informed

Track all personnel who operate company vehicles

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Plan, manage, and track the financial activities of an individual or organization

Serves B2B organizations

Form predictions based on past and present data/trends

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track stock count levels to manage product reordering

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Group and package individual but related items as one package set

Manage the attendance, schedule, and payroll of the labor workforce

Track driver locations on a map in real time

Identify the physical location of an individual, asset, device, etc.

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Integration with third-party marketplace software

Access software remotely via mobile devices

Notifications via mobile devices

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and handle various international currencies

Manage and support multiple locations

Manage multiple teams and operations from a central location

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more

Pick and route items from inventory locations to their designated destinations

Integrates with point of sale (POS) systems

Capture, organize and track product-specific data and information in a centralized location

Design, communicate, and distribute incentives to perform a specific action

Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery

Create, send, and track purchase orders and their statuses

Generate quotes or estimates for customers

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Manage all receiving processes within a warehouse

Managing orders that a customer purchases repeatedly and regularly

Accept and track repeat orders

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Track and facilitate returns of products sold

Track and monitor reviews of products or services

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

An order generated by a seller to a customer, containing details about products or services

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Optimize and manage the search engine optimization efforts for a website or digital content

Track and assign specific serial numbers to products

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Checkout of online store

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Manage occupancy and space utilization in facilities and buildings

Manage special order requested by a customer

Track the status over time for a request, process, asset, or transaction

Manage all supplier data and operations

Manage the planning and execution of supply chain activities

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Manage and track operations and inventory within warehouses

Track the duration and expiration of warranty as well as any obligations under that warranty

Built-in website builder or integration with third-party site

Create, design and manage workflows for repetitive tasks

Track and manage all activities and assets in the yard of a warehouse or distribution center

Get Advice

We can help you find the software with the features you need.

Features

5.0 (2)

5.0

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

5.0 (2)

5.0

Based on 2 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Tableau](https://www.capterra.com/p/208764/Tableau/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[

Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)[

Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)[

Amplitude](https://www.capterra.com/p/158741/Amplitude/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

EC

Edward C.

Delivery Operation Manager

Retail

### "One of the most advance system in the market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 4, 2024

4.8/5 would recommended to all retail and wholesale businesses.

Pros

Cloud Retail system excels in its seamless integration of various retail functions, from inventory management to customer engagement. The user-friendly interface, robust analytics, and scalability make it a comprehensive solution for retailers of all sizes. Its cloud-based nature ensures accessibility and flexibility, empowering businesses to thrive in the digital market.

Cons

In rare cases, users may experience a learning curve due to the system's extensive features. However, the comprehensive support resources, including tutorials and customer service, mitigate this issue effectively.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Daniil S.

Co-Founder

Consumer Goods

### "We are truly blessed to have tech partners like Cloud Retail"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 29, 2024

We are impressed by their professionalism, responsiveness, and ability to find innovative solutions to our challenges.

Pros

We have been collaborating with the Cloud Retail team for some time now, and we are absolutely thrilled with their professionalism and efficiency. Previously, we encountered issues with the technical stack for eCommerce, but thanks to our work with Cloud Retail, all our problems have been successfully resolved. The team has demonstrated a high level of expertise in the retail and eCommerce domains, providing us with full support at every stage of the project.

Cons

Some of the developers are located in different time zones, so it is slightly hard to manage when it comes to having town hall calls. However, this is such a minor issue that I don't even consider it a weakness

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)