# Molin Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Molin Software - reviews, pricing plans, popular comparisons to other Chatbot products and more. Source: https://www.capterra.com/p/10019402/Molin --- # Molin Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support) Molin ## What is Molin? Molin is a cloud-based conversational AI chatbot and live chat solution designed to help eCommerce businesses manage customer service. Integrating seamlessly with platforms like Shopify, WooCommerce, and other online store websites. Using advanced AI language models and your shop's data to instantly answer customer queries in over 92 languages. It converts visitors into customers with personalised product recommendations, resolves issues instantly, and boosts sales by offering discounts and promo codes. Molin's key capabilities include conversational interactions, help center integration, multilingual support, customer analytics, and executing actions such as refunds and order tracking. ## What is Molin used for? [Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Molin?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://molin.ai/&name=Molin) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Molin 0.0 VS. [4.5 (1,131)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting Price $19 Per User Starting Price $39 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (334) Value For Money 0.0 (0) Value For Money 4.0 (293) Customer Service 0.0 (0) Customer Service 4.3 (274) ## Molin alternatives [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (334)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/10009334/ChatGPT/) [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) [4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/) Starting price $19.00 Per User, Per Month [Learn More](https://www.capterra.com/p/10012414/Chatbase/) Highest Rated [Botsonic](https://www.capterra.com/p/10016782/Botsonic/) [4.8 (78)](https://www.capterra.com/p/10016782/Botsonic/reviews/) Starting price $16.67 Per User, Per Month [Learn More](https://www.capterra.com/p/10016782/Botsonic/) [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Augmented Analytics Analyze data and automatically generate insights using AI/ML technologies Automated Responses Automatic reply functionality for incoming messages Canned Responses Shortcuts for inputting frequently used messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Molin 23 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data Analyze data and automatically generate insights using AI/ML technologies Automatic reply functionality for incoming messages Shortcuts for inputting frequently used messages AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Interprets what a user is doing based on context and helps guide them through the process. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Used as a promotional or demonstration tool in sales and marketing presentations Helps understand a user's intentions/actions Identify different languages Automatically identify and save contact information of potential customers Ability to chat online in real time Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Process and analyze human language in text or audio form Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Copy on the page or chat window encouraging the user to engage with the chat option View messages sent by both parties during the chat conversation Transfer queries and organize messages between agents Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Free $0.00 It includes: - 25 conversations - Up to 500 products - 5 preset answers - Transfer to human agent - Limited access to AI Sidekick - Limited conversation history Startup $19.00 Per User,Per Month It includes: - 125 conversations - Up to 2,000 products - 20 preset answers - Collect potential leads' emails and phone numbers - Facebook Messenger integration - Chat support Growth $49.00 Per User,Per Month It includes: - 500 conversations - Up to 10,000 products - 50 preset answers - Order updates - Tracking codes - Full conversation history - Limited analytics - Remove "Powered by Molin AI" label - 24/7 chat support Scale $99.00 Per User,Per Month It includes: - 1,250 conversations - Up to 50,000 products - 100 preset answers - Order cancellation - Order modification - Full analytics - API access for custom actions - Priority 24/7 chat support Gold $1,900 Per User,Per Month It includes: - Unlimited conversations - Unlimited products - Unlimited preset answers - Custom integrations - Custom workflow automations - Custom API connections - Dedicated support agent Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)