--- title: "Dust Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Dust Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more." source_url: "https://www.capterra.com/p/10019510/Dust/" page_type: "product" language: "en" --- # Dust Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Dust ## What is Dust? Dust is AI software offering customizable virtual assistants using advanced language models like GPT-3 and GPT-4. It integrates company data for personalized, context-aware support. Users create unlimited assistants, integrate platforms like Slack and GitHub, and set data access policies. Dust ensures customer data privacy without retraining models on it. Dust aims to boost team efficiency by enabling AI tools to streamline workflows, with collaboration features like shared conversations and Slackbot integration. ## What is Dust used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €29 Per User, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Dust?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://dust.tt/&name=Dust) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Dust 5.0 (1) VS. [5.0 (2)](https://www.capterra.com/p/10023088/Chatsi/#reviews) Starting Price €29 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 5.0 (7,562) Value For Money 5.0 (1) Value For Money 5.0 (7,445) Customer Service 5.0 (1) Customer Service 5.0 (7,194) ## Dust alternatives [VideoExpress](https://www.capterra.com/p/10019949/VideoExpress/) [4.7 (7,562)](https://www.capterra.com/p/10019949/VideoExpress/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10019949/VideoExpress/) [CloneVoice.ai](https://www.capterra.com/p/10036120/CloneVoice-ai/) [4.8 (567)](https://www.capterra.com/p/10036120/CloneVoice-ai/reviews/) Starting price $148.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10036120/CloneVoice-ai/) [My AskAI](https://www.capterra.com/p/10006737/My-AskAI/) [4.5 (82)](https://www.capterra.com/p/10006737/My-AskAI/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10006737/My-AskAI/) [Anyword](https://www.capterra.com/p/229878/Anyword/) [4.8 (391)](https://www.capterra.com/p/229878/Anyword/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/229878/Anyword/) [View all alternatives](https://www.capterra.com/p/10019510/Dust/alternatives/) ## FAQs about Dust Overview ### What company size and specific industries is Dust built for? Dust is designed for small businesses, mid-market companies, and enterprise teams that need AI development, data security, workflow automation, and data privacy capabilities. It fits organizations in technology and security-focused sectors, as well as businesses that handle sensitive information and want controlled automation. Features and Usability ### What are the key features of Dust? Dust offers AI Copilot, natural language processing, and real-time data handling for workflow automation and monitoring. Core collaboration tools and configurable workflow support team coordination, while reporting and analytics plus an activity dashboard provide visibility into sales and marketing operations. Getting Started and Support ### What training and onboarding options does Dust offer? Dust provides documentation for teams getting started and for ongoing reference. This format supports self-paced learning, letting users review setup steps, feature explanations, and other written guidance as needed. No additional training formats are listed in the catalog data. Getting Started and Support ### What customer support options does Dust offer? Dust provides Email/Help Desk support for customer questions and issue resolution. Support quality cannot be assessed from reviewer feedback here, since no support-related reviews are available. The catalog lists only this channel, so no other support options are included. ## Features AI summary Based on 607 Virtual Assistant reviews Capterra reviewers highlight these as the features buyers care about most when choosing virtual assistant software: - **Conversation Intelligence** (**36%** of reviewers rated this feature as critical) - **Speech Recognition** (**38%**) - **Natural Language Processing** (**38%**) Dust includes **Natural Language Processing**, which helps the system understand user requests and respond in a more relevant way. However, it does not offer **Conversation Intelligence** or **Speech Recognition**. Instead, Dust provides **AI Copilot** (**31%**), giving users another way to get task support and generated responses inside the platform. Together, these capabilities can help businesses handle requests more efficiently and provide teams with faster access to information and assistance. Configurable Workflow 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Configure existing workflows to meet your organization's needs For Sales/Marketing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Used as a promotional or demonstration tool in sales and marketing presentations Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users API Application programming interface that allows for integration with other systems/databases Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Dust 11 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - API: Application programming interface that allows for integration with other systems/databases - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Configurable Workflow: Configure existing workflows to meet your organization's needs - For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Natural Language Processing: Process and analyze human language in text or audio form - Real-Time Data: Receive data and information in real time - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Version Pro €29.00 Enterprise Contact Vendor for Pricing Value for money 5.0 (1) 5.0 Based on 1 reviews ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LR Louis R. Sales Medical Practice ### "Très satisfait " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2025 Très facile d'utilisation, très pertinent et très rapide dans sa globalité Pros Très efficace et cela permet de lier l'ensemble des moteurs de recherches liés à la base de donnée de l'entreprise Cons Quelque fois il y a des lenteurs qui empêchent le logiciel d'etre efficace Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.