---
title: "Aigens Ordering Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Aigens Ordering Software - reviews, pricing plans, popular comparisons to other Online Ordering products and more."
source_url: "https://www.capterra.com/p/10019556/Aigens-Ordering/"
page_type: "product"
language: "en"
---

# 

 Aigens Ordering Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 4, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Aigens Ordering

## What is Aigens Ordering?

Aigens Ordering is a platform that enables restaurants to offer self-service kiosks, mobile, app, and web ordering options for customers. The software allows guests to order and pay for dine-in, takeaway, food delivery, and hotel In-room Dining orders. Key features include AI-powered suggestions to increase order size, the ability to take orders from customers waiting in line, tools to create seasonal discounts and menu items, an intuitive interface to display menu details, and a suite of ordering and payment options. Seamless integrations with POS, PMS, CRM, loyalty programs, logistics platforms, and payment providers are available.

## What is Aigens Ordering used for?

[Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for Aigens Ordering?[Manage this product listing](https://www.g2.com/products/aigens-ordering/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Aigens Ordering

0.0

VS.

[3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

Contact vendor

Starting Price

$349

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

3.8 (728)

Value For Money

0.0 (0)

Value For Money

3.6 (681)

Customer Service

0.0 (0)

Customer Service

3.6 (703)

## Aigens Ordering alternatives

[4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[Square for Restaurants](https://www.capterra.com/p/175628/Square-Point-of-Sale/)

[4.4 (54)](https://www.capterra.com/p/175628/Square-Point-of-Sale/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/175628/Square-Point-of-Sale/)

Highest Rated

[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/)

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/)

[TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)

[3.8 (414)](https://www.capterra.com/p/140677/TouchBistro/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

72%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/140677/TouchBistro/)

## FAQs about Aigens Ordering

Features and Usability

### What are the key features of Aigens Ordering?

Aigens Ordering includes online ordering, order management, payment processing, and POS integration for restaurant and bar operations. It also offers menu builder tools, customizable branding and categories, delivery management with tracking and route optimization, plus reporting, loyalty program, QR codes, and multi-location support.

Integrations

### Which third-party tools and platforms does Aigens Ordering integrate with?

Aigens Ordering integrates with over 20 third-party tools and platforms, including payment, POS, delivery, and marketing systems such as Adyen, AsiaPay, Stripe, DoorDash for Merchants, Deliveroo, Mailchimp, Simphony POS, and Infrasys POS. It also connects with Apaleo, Eats365, Everyware, InfoGenesis, Moka, Octopus, Opn Payments, and Teleport.

Getting Started and Support

### What training and onboarding options does Aigens Ordering offer?

Aigens Ordering provides in person and live online training options for teams getting started. In person training supports direct, face-to-face instruction, while live online sessions allow guided setup and training through remote meetings. These are the confirmed formats listed in the catalog.

Getting Started and Support

### What customer support options does Aigens Ordering offer?

Aigens Ordering provides Email/Help Desk support for customer inquiries and issue resolution. No reviewer feedback about support experience is available here, so response times, helpfulness, and common frustrations cannot be assessed from user comments.

## Features

AI summary

Based on 2,421 Online Ordering reviews

Capterra data shows that buyers of online ordering software rank the following features as their top priorities:

-   **Online Payments** (**52%** of reviewers rated this feature as critical)
-   **Order Tracking** (**47%**)
-   **Payment Processing** (**50%**)

Aigens Ordering supports all three of the features reviewers value most: **Online Payments**, **Order Tracking**, and **Payment Processing**. Together, these capabilities help businesses accept and manage transactions more efficiently, keep customers informed about order status, and handle payments accurately, allowing teams to deliver a smoother ordering experience from checkout to fulfillment.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Accounting Integration

Integrate with a third-party accounting system

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Aigens Ordering 89 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Customizable User Interface: Design, modify, and organize how content is displayed on a system interface
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Delivery Estimate: A note of the expected delivery date and time
- Delivery Management: Manage order deliveries until they are received by the customers
- Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
- Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.
- Electronic Payments: Electronically collect payments for goods or services
- Email Marketing: Create and send email blasts/campaigns
- For Bars/Clubs: Designed for bars, clubs, nightclubs, etc.
- For Restaurants: Serves restaurants
- Geographic Maps: Visualize locations on a map
- Geolocation: Determines the location of a device using GPS or an IP address
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate
- Live Tracking: Allow customers to track their order and keep them updated when the status changes.
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Menu Builder: Create and edit a list of food/beverage items
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile Payments: Clients can submit payments via mobile devices
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Multi-Language: Manage and support multiple languages
- Multi-Location: Manage and support multiple locations
- Online Ordering: Tracks and processes online orders
- Online Payments: Accept and process online payment transactions
- Onsite Printing: Print tickets, receipts, and other information on location
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Processing: Send / receive, process, and execute orders
- Order Scheduling: Schedule an order online for a future time/date
- Order Tracking: Track orders throughout the fulfillment process
- Payment Processing: Accept, record, and reconcile financial transactions
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Point of Sale (POS) Integration: Integrates with point of sale (POS) systems
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- QR Codes: Matrix barcode that stores information
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Receipt Management: Upload, track, and submit receipts in a central database
- Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling
- Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
- Remote Update/Installation: Deploy updates or install new software remotely
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- Secure Browsing: Allow or block access to specific domains and individual pages
- Secure Login: At least a username and password is required to access the system
- SMS Messaging: Send messages via SMS
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Touch Screen: Interactivity between software and users by touching areas on the screen of display devices
- Tracking: Track shipments from warehouse to the destination, including drop shipments and multilocation shipping.
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user
- Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- User Session Management: Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system
- Virtual Keyboard: On-screen keyboard that can be used without the need for physical keys/keyboard
- Website Personalization: Customize website features
- Wireless Internet Access Control: Control and manage access to wireless networks

---

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### Starting price

Free trial not available

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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