--- title: "SoLike Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SoLike Software - reviews, pricing plans, popular comparisons to other Artificial Intelligence products and more." source_url: "https://www.capterra.com/p/10019596/SoLike/" page_type: "product" language: "en" --- # SoLike Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SoLike ## What is SoLike? SoLike is a response generator for customer reviews online. SoLike AI enables companies to respond to customer reviews on all platforms 5x faster than before. How does it work? 1/ Install Chrome extension 2/ AI set up to your brand identity 3/ AI analyzes the content of each review and provides 3 personalized responses in the customer's language. 4/ The chosen response is integrated directly into review sites such as Google, TripAdvisor, TrustPilot, Skeepers, booking, Airbnb, Amazon, Google Play Store and Apple Store... Customer benefits: - Average gain of 12 hours per month - More varied and personalized responses - No spelling mistakes - Perfect multilingual responses - 100% response rate that improves conversion rate Suitable for: hotels, restaurants, healthcare, education, automotive, eCommerce, retail, online services... ## What is SoLike used for? [Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/)[Review Management](https://www.capterra.com/review-management-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €19 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SoLike?[Manage this product listing](https://www.g2.com/products/solike/claim_requests/new?auto=true) ## SoLike Overview Updated August 2026 AI summary SoLike offers small and midsize businesses a cloud-based solution for managing customer reviews and experience across multiple channels. Combining AI-driven features such as sentiment analysis, chatbot support, multi-language processing, and real-time data, it helps teams automate response management, analyze feedback, and integrate with popular review platforms through web, desktop, or mobile deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SoLike 5.0 (6) VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price €19 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (6) Ease Of Use 4.7 (1,205) Value For Money 5.0 (5) Value For Money 4.5 (835) Customer Service 5.0 (6) Customer Service 4.6 (840) ## SoLike alternatives [4.9 (236)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (82)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,206)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) Highest Rated [TrueReview](https://www.capterra.com/p/210085/TrueReview/) [5.0 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210085/TrueReview/) [View all alternatives](https://www.capterra.com/p/10019596/SoLike/alternatives/) ## FAQs about SoLike Overview ### What company size and specific industries is SoLike built for? SoLike is designed for small to large businesses that manage customer reviews across travel, hospitality, retail, e-commerce, mobile apps, and other consumer-facing sectors. It suits companies that rely on Google, TripAdvisor, Trustpilot, Booking, Airbnb, Amazon, Google Play Store, and Apple Store reviews. Features and Usability ### What are the key features of SoLike? SoLike offers review and feedback management tools such as review requests, ratings and reviews handling, response management, and negative feedback management. It also includes an activity dashboard, real-time data, sentiment analysis, multi-channel communication, customizable branding, access controls/permissions, and third-party integrations for customer experience management. Pricing ### How much does it cost and what fees or limitations are included? SoLike starts with a free plan for 5 responses, with no credit card needed and a free trial available. Paid plans begin at €19 per user per month for Light, then €49 for Medium and €99 for Large. Each plan includes AI writing, Chrome Extension, 30 languages, and human support. Integrations ### Which third-party tools and platforms does SoLike integrate with? SoLike connects natively to Google Chrome, Skeepers Feedback Management, TrustYou, and Trustpilot. These integrations cover browser-based use, feedback management, and review platforms, giving SoLike a focused set of third-party connections for managing customer feedback and reputation-related workflows. Getting Started and Support ### What training and onboarding options does SoLike offer? SoLike provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online training support guided setup, webinars cover scheduled instruction, documentation offers written reference material, and videos provide visual walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does SoLike offer? SoLike provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback about support quality is available, so the listed channels can only be described as the documented ways users can seek help and find product information. ## Features AI summary Based on 5,579 Artificial Intelligence reviews Not all Artificial Intelligence products cover every feature buyers care about most. Here is what reviewers highlight as essential when choosing a solution: - **Generative AI** (**35%** of reviewers rated this feature as critical) - **Data Import/Export** (**31%**) - **Natural Language Processing** (**34%**) SoLike includes **Data Import/Export** and **Natural Language Processing**, so teams can move data in and out of the system and work with text-based inputs more effectively. However, it does not offer **Generative AI**. Instead, it provides other features that reviewers also value, including **Machine Learning** (**33%**), **Chatbot** (**42%**), and **Multi-Language** (**29%**). These capabilities help businesses automate responses, support users across languages, and uncover patterns in data, giving teams practical tools to improve service and decision-making. Data Import/Export 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Natural Language Processing 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form Machine Learning 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Enable businesses to implement machine learning algorithms on business data such as sales and revenue Chatbot 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important AI-based platform which conducts a conversation via auditory or textual methods Negative Feedback Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Response Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents SoLike 25 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - For eCommerce: Intended to be used by online stores - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Mobile App: Access the system via a mobile application - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Multiple Data Sources: Allows users to manage data from a number of sources - Natural Language Processing: Process and analyze human language in text or audio form - Negative Feedback Management: Identify, track, and respond to negative feedback - Ratings/Reviews: Ratings/Reviews - Real-Time Data: Receive data and information in real time - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Request: Allows businesses to request reviews from their customers - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.8 (6) 4.8 Based on 6 reviews ## Pricing Value for money 5.0 (5) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10019596/SoLike/pricing/) FREE Plan (5 responses) €0.00 It includes: - AI writing like you 🤖 - Chrome Extension - 5 FREE responses - 30 languages - Human support 🧑 - Review response generator on any site - No credit card needed Light Plan (30 responses) €19.00 Per User,Per Month It includes: - Human support 🧑 - AI writing like you 🤖 - Chrome Extension - 30 languages - Review response generator on any site - Up to 30 responses Medium Plan (100 responses) €49.00 Per User,Per Month It includes: - 8 hours saved / month - Up to 100 responses - AI writing like you 🤖 - Chrome Extension - 30 languages - Human support 🧑 - Review response generator on any site Large Plan (500 responses) €99.00 Per User,Per Month It includes: - 40 hours saved / month - Up to 500 responses - AI writing like you 🤖 - Chrome Extension - 30 languages - Human support 🧑 - Review response generator on any site Value for money 5.0 (5) 5.0 Based on 5 reviews ## Integrations [ Google Chrome](https://www.capterra.com/p/228985/Chrome/)[ Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[ TrustYou](https://www.capterra.com/p/158139/TrustYou/)[ Skeepers Feedback Management](https://www.capterra.com/p/265207/Skeepers-CX-management/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 5.0 Based on 6 reviews Filter by rating 5(6) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AP Alexandra P. Responsable e-commerce Retail ### "Super outil qui permet de gagner du temps " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2024 Pros Très facile à prendre en main, mon équipe a été rapidement autonome. La solution nous permet de gagner beaucoup de temps et de proposer des réponses pertinentes et variées. La diffusion sur les différents sites d'avis est très pratique. Cons Je ne vois pas d'inconvénients pour le moment. Reasons for choosing SoLike SoLike m'avait été recommandé par un ancien collègue. J'ai donc contacté leur équipe avec qui j'ai eu un très bon contact, et leur démo m'a convaincue d'essayer. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BC Benjamin C. Directeur Management Consulting ### "Perfection" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 26, 2024 Pros La possibilité de diffusion multicanaux Réponse multilingue et bien plus variées. Cons Aucun. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AL Audrey L. Entrepreneur Management Consulting ### "Outil incroyable qui comprend vraiment les avis déposés" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2024 Pros Compréhension du contexte et des problématiques du clients. L'outil reflète parfaitement aussi la tonalité et le style des réponses que l'on veut donner. Cons Je vois pas car l'extension est facile à installer et déployer même pour des clients débutants Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MT Marc T. Président Health, Wellness and Fitness ### "Un must-have pour gérer ses avis clients" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 24, 2024 Très content de Solike, j'espère que le produit va continuer à évoluer. On gagne beaucoup de temps et l'utilisation de Solike fait venir des clients nouveaux Pros L'intégration complète dans le navigateur et aussi les automatismes pour gagner du temps Cons L'interface pourrait encore être améliorée et il faudrait simplifier la collaboration entre plusieurs personnes de l'équipe Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Nizar SAID B. Ceo Management Consulting ### "Super solution! Je recommande " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2024 Sceptique au départ. Je ne pensais pas que un outil pouvait répondre à ma place mais finalement avec une bonne prise en main et 2/3 petites retouches des réponses c’est impeccable 👌 Pros Gain de temps Pertinence des réponses Pas de fautes d’orthographes Professionnalisme des réponses Cons Aucun. Même la prise en pain est simple et rapide rien à critiquer Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KG Kevin G. Directeur Wireless ### "Gain de temps garanti" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2024 J'adore cette solution qui me permet de répondre à tous mes avis clients sur Google, Booking et TrustPilot en quelques clics. Leur service client est très efficace. Je recommande. Pros SoLike me fait gagner 20h par mois dans la rédaction de mes réponses aux avis. Cette solution me permet de ne plus faire de faute d'orthographe et de ne plus perdre du temps à varier mes réponses Cons SoLike répond uniquement aux avis clients mais pas aux commentaires sur les réseaux sociaux Switched from [MARA - AI Review Reply Assistant](https://www.capterra.com/p/266378/MARA/) En plus de réponses peu personnalisées, Mara ne propose qu'un copier/coller alors que SoLike injecte les réponses directement sur les sites avec l'extension chrome Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.