--- title: "INFOMAN SERV Post Sale & Service Feedback Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about INFOMAN SERV Post Sale & Service Feedback Software - reviews, pricing plans, popular comparisons to other Customer Satisfaction products and more." source_url: "https://www.capterra.com/p/10019650/INFOMAN-SERV-Customer-Feedback-Management/" page_type: "product" language: "en" --- # INFOMAN SERV Post Sale & Service Feedback Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) INFOMAN SERV Post Sale & Service Feedback ## What is INFOMAN SERV Post Sale & Service Feedback? INFOMAN SERV - Customer Feedback Management or PSF is an advanced auto dealership software that boosts customer service by managing complaints, work plans, contracts, and billing with precision. It ensures swift resolution of customer issues, fostering satisfaction and loyalty. ## What is INFOMAN SERV Post Sale & Service Feedback used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Complaint Management](https://www.capterra.com/complaint-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for INFOMAN SERV Post Sale & Service Feedback?[Manage this product listing](https://www.g2.com/products/sicomm-eprocurement-system/claim_requests/new?auto=true) ## INFOMAN SERV Post Sale & Service Feedback Overview Updated September 2026 AI summary INFOMAN SERV Post Sale & Service Feedback is designed for small businesses seeking structured complaint management and customer satisfaction tracking. Delivered as a cloud-based solution, it offers features such as alerts, complaint and issue tracking, feedback management, and prioritization. Additional options include API access, audit trails, customizable branding, reporting tools, and integration capabilities to support support ticket processes. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### INFOMAN SERV Post Sale & Service Feedback 0.0 VS. [4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting Price Contact vendor Starting Price $30 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (10,499) Value For Money 0.0 (0) Value For Money 4.4 (6,536) Customer Service 0.0 (0) Customer Service 4.3 (5,845) ## INFOMAN SERV Post Sale & Service Feedback alternatives Highest Rated [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (4,092)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about INFOMAN SERV Post Sale & Service Feedback Overview ### What company size and specific industries is INFOMAN SERV Post Sale & Service Feedback built for? INFOMAN SERV Post Sale & Service Feedback targets auto dealers, making it suitable for businesses in the automotive retail sector. The vendor description does not specify a company size, so it appears intended for dealerships of any size that need post-sale and service feedback management. Features and Usability ### What are the key features of INFOMAN SERV Post Sale & Service Feedback? INFOMAN SERV Post Sale & Service Feedback offers feedback management, customer complaint tracking, and support ticket management for post-sale service workflows. It also includes issue tracking, issue management, prioritization, routing, alerts/escalation, reporting & statistics, access controls/permissions, audit trail, API, data import/export, customizable branding, and third-party integrations. Getting Started and Support ### What training and onboarding options does INFOMAN SERV Post Sale & Service Feedback offer? INFOMAN SERV Post Sale & Service Feedback provides in person training, live online sessions, and webinars. In person training supports face-to-face instruction, live online sessions support remote guided setup, and webinars provide scheduled group learning for product overview and feature guidance. Getting Started and Support ### What customer support options does INFOMAN SERV Post Sale & Service Feedback offer? INFOMAN SERV Post Sale & Service Feedback provides Email/Help Desk and Phone Support. Support quality is not described in the available review data, so no user experience details about response times, helpfulness, or common frustrations can be confirmed. ## Features AI summary Based on 554 Customer Satisfaction reviews Capterra reviewers highlight these as the features buyers value most when choosing complaint management software: - **Access Controls/Permissions** (**52%** of reviewers rated this feature as critical) - **Corrective and Preventive Actions (CAPA)** (**48%**) - **Live Chat** (**52%**) INFOMAN SERV Post Sale & Service Feedback supports **Access Controls/Permissions**, which helps teams control user access and protect sensitive complaint data. However, it does not include **Corrective and Preventive Actions (CAPA)** or **Live Chat**. Instead, it offers **Support Ticket Management** (**48%**), a related feature that gives teams a structured way to track, assign, and resolve service issues. Together, these capabilities help businesses manage complaint workflows more clearly while giving teams better oversight of customer requests and internal access. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Escalation System alerts about the need to escalate an issue or request API Application programming interface that allows for integration with other systems/databases Audit Trail A record of all activities within the system, including user access, changes made, etc. Customer Complaint Tracking Track customer complaints from initiation through resolution Customizable Branding Add customized logos and colors to align with company branding INFOMAN SERV Post Sale & Service Feedback 17 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Customer Complaint Tracking: Track customer complaints from initiation through resolution - Customizable Branding: Add customized logos and colors to align with company branding - Data Import/Export: Import and export data to and from software applications - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Issue Tracking: Record and follow the progress of every issue - Prioritization: Arrange tasks based on the level of priority or urgency - Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Routing: Plan daily routes to optimize employee scheduling and provide directions - Support Ticket Management: Allow customers/users to submit support queries and service requests - Support Ticket Tracking: Track the status of support tickets/escalations as they move through the service queue - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.