# INFOMAN SERV - Customer Feedback Management Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about INFOMAN SERV - Customer Feedback Management Software - reviews, pricing plans, popular comparisons to other Complaint Management products and more. Source: https://www.capterra.com/p/10019650/INFOMAN-SERV-Customer-Feedback-Management --- # INFOMAN SERV - Customer Feedback Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on January 27, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) INFOMAN SERV - Customer Feedback Management ## What is INFOMAN SERV - Customer Feedback Management? INFOMAN SERV - Customer Feedback Management or PSF is an advanced auto dealership software that boosts customer service by managing complaints, work plans, contracts, and billing with precision. It ensures swift resolution of customer issues, fostering satisfaction and loyalty. ## What is INFOMAN SERV - Customer Feedback Management used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Complaint Management](https://www.capterra.com/complaint-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for INFOMAN SERV - Customer Feedback Management?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.acsinfotech.com/&name=INFOMAN SERV - Customer Feedback Management) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### INFOMAN SERV - Customer Feedback Management 0.0 VS. [4.5 (535)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting Price Contact vendor Starting Price $25000 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.1 (534) Value For Money 0.0 (0) Value For Money 4.2 (435) Customer Service 0.0 (0) Customer Service 4.5 (499) ## INFOMAN SERV - Customer Feedback Management alternatives Highest Rated [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (180)](https://www.capterra.com/p/185973/HelpDesk/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (3,460)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (4,083)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars ## FAQs about INFOMAN SERV - Customer Feedback Management Overview ### What company size and specific industries is INFOMAN SERV - Customer Feedback Management built for? INFOMAN SERV - Customer Feedback Management is designed for auto dealers of any size that need to collect and manage customer feedback. Its target audience is the automotive retail sector, especially dealerships focused on reviewing customer experiences and service quality. Features and Usability ### What are the key features of INFOMAN SERV - Customer Feedback Management? INFOMAN SERV - Customer Feedback Management includes customer complaint tracking, feedback management, issue tracking, and support ticket management for collecting and handling customer input. It also offers routing, prioritization, alerts/escalation, access controls/permissions, audit trail, reporting & statistics, data import/export, API access, and third-party integrations. Getting Started and Support ### What training and onboarding options does INFOMAN SERV - Customer Feedback Management offer? INFOMAN SERV - Customer Feedback Management offers in person training, live online sessions, and webinars. In person training supports direct, hands-on guidance, live online sessions allow remote instruction in real time, and webinars provide scheduled presentations that teams can attend for product introduction and setup guidance. Getting Started and Support ### What customer support options does INFOMAN SERV - Customer Feedback Management offer? INFOMAN SERV - Customer Feedback Management provides Email/Help Desk and Phone Support. With no reviewer feedback available on support experiences, support quality, response times, and helpfulness cannot be assessed from user sentiment. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Escalation System alerts about the need to escalate an issue or request API Application programming interface that allows for integration with other systems/databases Audit Trail A record of all activities within the system, including user access, changes made, etc. Customer Complaint Tracking Track customer complaints from initiation through resolution Customizable Branding Add customized logos and colors to align with company branding INFOMAN SERV - Customer Feedback Management 17 features Define levels of authorization for access to specific files or systems System alerts about the need to escalate an issue or request Application programming interface that allows for integration with other systems/databases A record of all activities within the system, including user access, changes made, etc. Track customer complaints from initiation through resolution Add customized logos and colors to align with company branding Import and export data to and from software applications Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Identify and respond to unexpected problems or failures (ie. "negative events") Record and follow the progress of every issue Arrange tasks based on the level of priority or urgency Systematic evaluation of various aspects of a project or service to prevent defects or issues Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan daily routes to optimize employee scheduling and provide directions Allow customers/users to submit support queries and service requests Track the status of support tickets/escalations as they move through the service queue Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.