--- title: "Tesseract Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Tesseract Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/10019659/Tesseract/" page_type: "product" language: "en" --- # Tesseract Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Tesseract ## What is Tesseract? Tesseract is a field service management solution provided by Asolvi. The software streamlines service operations by providing visibility into workforce, assets, and contracts to optimize resource allocation, meet service level agreements, improve first-time fix rates, and reduce costs. Key features include scheduling, contract management, stock control, mobile capabilities, and reporting. ## What is Tesseract used for? [Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tesseract?[Manage this product listing](https://www.g2.com/products/tesseract/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tesseract 4.7 (3) VS. [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.5 (498) Value For Money 4.3 (3) Value For Money 4.5 (491) Customer Service 4.0 (3) Customer Service 4.7 (494) ## Tesseract alternatives [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars ## FAQs about Tesseract Features and Usability ### What are the key features of Tesseract? Tesseract offers work order management, scheduling, dispatch management, and routing for field operations. It also includes CRM, contact database, and service history, plus billing and invoicing, payment collection in the field, electronic signature, inventory management, GPS, mobile access, reporting, and third-party integrations. Getting Started and Support ### What training and onboarding options does Tesseract offer? Tesseract provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online sessions support guided instruction, while documentation and videos offer self-paced reference material for reviewing setup steps and product features. Getting Started and Support ### What customer support options does Tesseract offer? Tesseract provides email/help desk, FAQ/forum, knowledge base, and phone support. These channels give users multiple ways to find answers or contact support staff. No reviewer feedback on support experience is available, so response times, helpfulness, and common frustrations cannot be summarized here. ## Features AI summary Based on 4,034 Field Service Management reviews Capterra reviewers highlight these as the top features buyers look for in field service management software: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) Tesseract includes **Mobile Access**, but it does not offer **Job Tracking** or **Job Scheduling**. Instead, it provides **Scheduling** (**61%**), which covers part of the planning process even though it is missing two of the most-requested capabilities. For businesses that need technicians to stay connected in the field, mobile access can improve communication and update sharing, while scheduling tools help teams assign work more efficiently and keep daily operations organized. Scheduling 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Mobile Access 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Billing & Invoicing 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Dispatch Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Service History 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Calendar Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Tesseract 32 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - File Storage: Store and access documents, forms, and photos in one centralized place - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Inventory Management: Track and manage inventory levels to maintain proper supply - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Resource Allocation: Assign available resources to various projects and tasks - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 4.3 (3) ### Starting price Free trial not available Value for money 4.3 (3) 4.3 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (3) 4.0 Based on 3 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PK Phil K. Head of Technical Admin Information Technology and Services ### "Tesseract " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 July 9, 2024 Good experience in general, many good feature Pros Easy to use, good search features, good features in general Cons Poor diary, some features are confusing, only one login allowed which causes problems when working in 2 locations Switched from [First Rate Vantage](https://www.capterra.com/p/179626/Investor-Portal/) Limited use and lack of features when using previous software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Anthony B. CRM coordinator Computer Hardware ### "Remtek systems" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 June 15, 2024 It performed excellent in the transition from a very manually data point to allow vast automation Pros The calendar and call modules allow for quick and easy bookings for engineers to be booked out. Visually they are easy to see for all administrators to understand where all engineers are and should be Cons The API is relatively new and limited in its current functionality Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RG Ross G. Assistive Technology trainer Education Management ### "Tesseract Asolvi" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 12, 2024 Pros The REA6 feature that allows remote access to jobs that is accessible on phones and browsers Cons What it is capable of as opposed to other potential competitors. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.