# SalesAi Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SalesAi the right AI Sales Assistant solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10019836/SalesAi/reviews --- SalesAi 3.5 (8) [View alternatives](https://www.capterra.com/p/10019836/SalesAi/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated December 14th, 2025 # Reviews of SalesAi Ease of use 3.6 Customer Service 4.0 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BT Bill T. CEO Marketing and Advertising Used the software for: 6-12 months ### "“Transforming Sales with Innovation and Support at sales Ai" October 30, 2024 5.0 My overall experience at Sales Ai has been highly positive. The innovative use of AI in the sales process has significantly enhanced efficiency and productivity, allowing me to focus on building relationships and closing deals. The training and support provided have been invaluable, equipping me with the skills needed to adapt to the technology and thrive in the role. The collaborative environment fosters continuous learning and growth, making it an exciting and rewarding opportunity for any sales professionals. Pros The best thing about Sales Ai is their innovative approach to combining AI technology with personalized sales strategies. This allows sales professionals to focus on building relationships and closing deals, while the AI efficiently manages lead generation and initial outreach. This streamlined process not only enhances productivity but also significantly increases earning potential. Additionally, the strong support and training they provide empower our team to succeed and adapt in a rapidly changing sales landscape. Cons One potential downside of working with Sales Aicould be the reliance on technology, which may require some adjustment for those who prefer traditional sales methods. Additionally, the initial learning curve for effectively using the AI tools might be challenging for some. However, their comprehensive training and support addressed these concerns, ensuring a smooth transition for all sales professionals. Review Source JC Jennifer C. COO Sports Used the software for: 6-12 months ### "AI that final works" September 20, 2024 5.0 Great team, not hard to get started. I find myself in the tool not that often because it just works. Pros My VA team has operations and outbound selling for our branded cups business. We land customers like Chase Banks and Fab Fit fun but needed to find a AI solution that set more meetings and freed up time for my VA team. Cons The only thing I hated is that I didn't try this earlier. It has saved us a ton of time. We are currently using it to replace 3 employees and looking to add another 10 employee worth of bandwidth so we can scale more revenue. Reason for choosing SalesAi Lots of bad reviews of WooSender and Air.AI partners. Switched from [Air](https://www.capterra.com/p/203256/Air/) We needed more AI functions. We were able to act like we had AI calling and text by using a couple of different systems, but the data didn't communicate with each other, and the solution had real pain points. Review Source DM Dennis M. Founder Sports Used the software for: 6-12 months ### "Believe the negative reviews - don't make the same mistake we made." November 14, 2025 1.0 We were initially excited about SalesAI and even left a positive review before actually putting it into real use...big mistake. The concept sounded amazing, but the reality has been nothing short of disappointing. The support process is exhausting. You’ll go through prompt after prompt and reps connect you with other agents to write and try new prompts only to not be sure if whats being typed will get the results needed. Each rep embellishing “this new release will get that fixed and introduce new features with the next update.” Those updates never seem to arrive, or when they do, they don’t fix the real problems. It’s just an endless cycle of waiting and being strung along with talk about upcoming improvements. This technology elsewhere for a fraction of the cost — literally 10% of what SalesAI charges. They keep selling you on what’s “coming soon,” but nothing ever reaches the finish line. When we finally expressed our dissatisfaction, our rep’s solution was to change our use case. Why would I do that? The system failed on the three specific functions we bought it for. We shouldn’t have to invent new reasons to justify using a $1,000/month platform that has yet to produce even a single new client. Believe the negative reviews. I wish we had. This was a complete waste of time, money, and resources. Pros Onboarding and their promises to make a great agent that would help us to get more customers. Their perceived value and delivery. Cons This is going to be a long list... A lot of smoke and mirrors - waiting for updates to make things better. CONSTANT need to meet support and meet with other reps to work and re-work prompts to only spend more and more time wasted to not get the agent to deliver the prompt. Review Source BR Braden R. Owner and operator Automotive Used the software for: 6-12 months ### "SalesAi is a GAME CHANGER" October 25, 2024 5.0 12/10 I’ve recommended it all my close friends and family that have their own small businesses going and they all love it too. The SalesAi customer service and training team are top notch as well. I’m mad I didn’t start using the software sooner! Pros As a business SalesAi has been a complete game changer. It allows me to focus my efforts on growing my company by taking care of the most important part, which is attaining new clients. SalesAi makes my life 10 times easier. It does the job better than I could at 100x the speed. The efficiency is off the charts. Cons It isn’t a bad thing by any means, but I am a smaller operation so sometimes it brings in too much business sometimes and I am not able to help all my customers right away. Guess it’s about time to scale up! I call those champagne problems though! Review Source JC Jeff C. Marketing Consultant Accounting Used the software for: 6-12 months ### "If you think twice about AI, don't with SalesAI" October 25, 2024 5.0 It was great, from the team and the the people taking first call to where we are now and our confidence of using AI in our business to streamline is perfect. Pros SalesAI with a world crowed with every AI tool has the support and team to make what you want a vison for AI. Cons Nothing just want to use it more. I feel like I dont use AI enough in business and wish more accoutibity to make it work Review Source JP Josiah P. Owner Computer Software Used the software for: Less than 6 months ### "A Complete Scam – Stay Far Away" March 17, 2025 1.0 If you're considering this platform, stop right now and read its terms and conditions carefully. They openly state that their system does not have to work, yet you'll still be required to keep paying them. I learned this the hard way, and I'm writing this to save others from getting scammed. The entire platform is entirely non-functional. Errors appear on nearly every screen, making it impossible to use. Even their own training and support staff admitted they know about these issues but "deal with it." That should tell you everything you need to know about how this company operates. But the real disaster is their core service—cold calling. It's an absolute failure. The call quality is terrible. Worse, their so-called "agents" spend up to 30 minutes talking to other automated phone systems, racking up billable minutes that YOU must pay for on top of their already outrageous fees. This isn't an accident; it's how they make their money. When I called them out on this scam, I fought for over a week to get my money back. Their response? A half refund—keeping $1,625 for "their trouble." What trouble? Providing a completely broken service and refusing responsibility? Their contract is the most predatory I have ever seen. They clearly know their platform doesn't work, so they force you into terms that demand payment regardless of functionality. I was charged $1,625 for two hours of training on a system I couldn't use. To top it off, when the platform made a few calls, it randomly called my leads at bizarre hours in the middle of the night. The imports don't work correctly and require complete contact information, including name, email, and number, and they don't tell you that until after you sign up and pay. I was sold a cold calling solution, and it's unable to cold call by requiring complete contact information. It wouldn't be a cold call to a business if I had all the contact information. It's completely useless. This company is intentionally dishonest. They exist to take your money while delivering nothing of value. If you're looking for an honest sales solution, do yourself a favor: hire a person, do the work yourself, or find a reputable provider. Just do NOT give these people a dime. They don't care about your business. They only care about one thing—taking your money. Avoid at all costs. Pros The idea of it is cool but it isn't a finished product. Cons Nothing works properly, imports, calling, configuring your call schedules etc. Review Source BC Braden C. Admin Financial Services Used the software for: 6-12 months ### "Bad Experience" October 18, 2024 1.0 Unpleasant, almost impossible to cancel your service as there is no option to you just have to email them and pray Pros The owner was initially very responsive and very willing to put in effort to help our company grow using their AI platform Cons Lots of bugs, poor agent performance, lack of customer support Review Source DB Dan B. President Management Consulting Used the software for: 6-12 months ### "Best AI Platform for sales teams and it's not even close" October 25, 2024 5.0 With all my research on AI platforms, SalesAI is far ahead of the competition. Pros Speeds up the sales process and helps the sales reps spend more time closing prospetive leads and less time cold calling. Cons It would be great if the implementation could be days instead of weeks. Review Source Similar Products Featured