# Kaizen Pay Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Kaizen Pay Software - reviews, pricing plans, popular comparisons to other Debt Collection products and more.

Source: https://www.capterra.com/p/10019896/Kaizen-Pay

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# 

 Kaizen Pay Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Kaizen Pay

## What is Kaizen Pay?

Kaizen Pay is a bookkeeping and debt collection solution that aims to improve financial services through automation for customer service, debt collection, and analytics.

## What is Kaizen Pay used for?

[Debt Collection](https://www.capterra.com/debt-collection-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1000

Other, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Kaizen Pay?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://kaizen-payments.com&name=Kaizen Pay)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Kaizen Pay

5.0 (3)

VS.

[4.7 (70)](https://www.capterra.com/p/66949/Collect/reviews/)

Starting Price

$1000

Usage Based

Starting Price

$149

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (3)

Ease Of Use

4.6 (91)

Value For Money

5.0 (3)

Value For Money

4.8 (86)

Customer Service

5.0 (3)

Customer Service

4.8 (87)

## Kaizen Pay alternatives

[4.9 (35)](https://www.capterra.com/p/254642/HES-LoanBox/reviews/)

Starting price

$75000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.9 (12)](https://www.capterra.com/p/10006764/Dash-Billing/reviews/)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (19)](https://www.capterra.com/p/79319/Case-Master-Pro/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Gaviti](https://www.capterra.com/p/169544/Gaviti/)

[4.5 (91)](https://www.capterra.com/p/169544/Gaviti/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169544/Gaviti/)

## FAQs about Kaizen Pay

Features and Usability

### What are the key features of Kaizen Pay?

Kaizen Pay offers electronic payments, credit card processing, payment collection, and multiple payment options for transaction handling. It also includes borrower management, client management, payment plans, invoice management, and a self service portal, plus reporting and monitoring tools such as activity dashboard, real-time reporting, historical reporting, alerts/notifications, and automated notices.

Getting Started and Support

### What training and onboarding options does Kaizen Pay offer?

Kaizen Pay provides live online training sessions to help teams get started. These sessions support guided instruction in a remote format and can be used to review setup steps, answer questions, and cover core product functions during onboarding.

Getting Started and Support

### What customer support options does Kaizen Pay offer?

Kaizen Pay provides Email/Help Desk and Phone Support for customer assistance. No reviewer feedback about support experience is available, so user sentiment on response speed, helpfulness, or common issues cannot be summarized.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Business Process Automation

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Payment Collection

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Borrower Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Searchable database of information about loan borrowers

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Kaizen Pay 23 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Send automated reminders and notices to clients on overdue payments

Searchable database of information about loan borrowers

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Manage contact details and communication with clients

For third-party collection agencies

Track and manage adherence to policies for any service, product, process, or supplier

Accept and process credit card transactions

Report customer payment history and outstanding debts to credit bureaus

Electronically collect payments for goods or services

Information, data and reports that are being tracked over time

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Observe and track the demand, usage, progress or quality of a system, product, or user

Process payments via multiple modes directly through the application

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Manage plans with a set payment schedule that help customers pay outstanding debt

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Online portal through which end users can access the system, manage tasks, or obtain information

Set up connections to third-party platforms to improve business processes

Manage, record and track all business exchanges in form of money and its related interactions in the system

Features

5.0 (3)

5.0

Based on 3 reviews

## Pricing

Value for money

5.0 (3)

Free Version

PayGO

$0.00

Enterprise

$1,000

Other,Per Month

Value for money

5.0 (3)

5.0

Based on 3 reviews

## Support, customer service and training options

Customer Service

5.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (3)

5.0

Based on 3 reviews

## User reviews

Overall rating

5.0

Based on 3 reviews

Filter by rating

5(3)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GS

Gurmukh S.

CEO

Retail

### "Great for Bill Management/Collections"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 7, 2024

Pros

I loved how we were able to manage all of our bad invoices on here through our channels with ease

Cons

The UI/UX could use some work, it's very straight forward - but doesn't have too much color (but like is this important?)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MT

Mark T.

EVP

Government Relations

### "Time saving, revenue generating"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 4, 2024

It was seamless, easy, supportive and gave us the results we need.

Pros

The process was incredibly easy to set up and use, unlike other processes we explored. It created results for us very quickly. One feature we appreciate is that we have control over who is sent to collections, so we retain total control. Kaizen is very good at heling with questions and problems; they pay close attention and ask for input to improve their product.

Cons

We did not have any problems with Kaizen. It was very smooth.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

Andrew B.

Founder and CEO

Motion Pictures and Film

### "Great features and service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

April 2, 2024

Pros

Ease of use and automation for processes that typically are time and personnel intensive.

Cons

Overall felt very good about my experience!

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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