# Intelo AI Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Intelo AI Software - reviews, pricing plans, popular comparisons to other Sales Enablement products and more.

Source: https://www.capterra.com/p/10019911/Intelo-AI

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# 

 Intelo AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Intelo AI

## What is Intelo AI?

Intelo is the Customer Success platform designed to propel customer outcomes and sustainable revenue growth for B2B SaaS companies. Our AI engine analyzes product usage, customer sentiment, external data, and CRM interactions to unveil key actions ensuring consistent customer value realization. Intelo empowers CS teams with: Proactive Insights & Automation: Identify at-risk customers, hidden expansion opportunities, and recommended actions. Automate workflows to streamline CS processes and scale results. Customer Outcome Tracking & Collaboration: Monitor use case adoption, ROI, and shareable reports. Effectively collaborate with customers on shared goals through customer-view dashboards. Strategic CS Enablement: Intelo guides your team to maximize value across every customer interaction, offering coaching, data-driven insights, and tools for success. Intelo empowers your CS teams to drive success, maximize revenue, reduce churn, ensure confident renewals, and achieve growth.

## What is Intelo AI used for?

[Customer Success](https://www.capterra.com/customer-success-software/)[Sales Enablement](https://www.capterra.com/sales-enablement-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Intelo AI

5.0 (1)

VS.

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting Price

Contact vendor

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (1)

Ease Of Use

4.6 (1,733)

Value For Money

5.0 (1)

Value For Money

4.6 (1,487)

Customer Service

5.0 (1)

Customer Service

4.7 (1,506)

## Intelo AI alternatives

Highest Rated

[4.9 (122)](https://www.capterra.com/p/190125/Custify/reviews/)

Starting price

Contact vendor for pricing

[4.7 (453)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

Starting price

$12.00

Per User, Per Month

[4.4 (4,070)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$39.00

Per User, Per Month

[4.7 (89)](https://www.capterra.com/p/227997/Product-Fruits/reviews/)

Starting price

$111.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Configurable Workflow

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Configure existing workflows to meet your organization's needs

Engagement Tracking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Tracks metrics that provide insight into how a user interacts with any interface or product

Reporting & Statistics

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Third-Party Integrations

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Widgets

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

An extended application or connector that enables users to perform additional services with their current set of tools

Account Alerts

Informs of any account changes and notifications

Intelo AI 38 features

Informs of any account changes and notifications

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Identify customers at risk of migration and activate strategies to retain them

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Configure existing workflows to meet your organization's needs

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Initiate interactions with customers by proactively starting conversations or providing informational content

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Process of dividing customers into groups based on common characteristics

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Manage, store and organize emails within the system or via third-party apps

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Calculate a company, client account or person's health via a scoring system

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Calculate NPS of customers

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Manage and track the renewal process for various services, subscriptions, contracts, or licenses

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor sales and make necessary adjustment in order to increase demand and revenue

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Track and interpret metrics on the usage of company resources

An extended application or connector that enables users to perform additional services with their current set of tools

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JB

Janeen B.

Global Director of Revenue Operations

Computer Software

### "Great Partners"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 12, 2024

Pros

The Intelo team were great partners and always willing to discuss our needs and feature requests. I really appreciated the collaboration.

Cons

The reporting features are still developing. It would be beneficial to be able to self serve on creating reports and widgets. I understand this is currently in development.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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