--- title: "Quote Factory Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Quote Factory Software - reviews, pricing plans, popular comparisons to other Transportation Management products and more." source_url: "https://www.capterra.com/p/10019939/Quote-Factory/" page_type: "product" language: "en" --- # Quote Factory Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Quote Factory ## What is Quote Factory? Quote Factory: The Most User-Friendly TMS for Freight Brokers. Quote Factory is designed to help freight brokers streamline operations and scale their business effortlessly. Our innovative tools let you find, vet, and onboard the right Truckload carriers in seconds. Quote Truckload freight confidently with our built in pricing guidance tools. Easily quote, book, and track Less-Than-Truckload (LTL) shipments for enhanced efficiency. With integrated CRM capabilities, you can take notes and track interactions with customers and carriers seamlessly. Manage every aspect of a shipment from quote to cash within a single platform, and empower your customers with a self-service portal for quoting, booking, and tracking. Built for Brokers, Designed for Success. ## What is Quote Factory used for? [Transportation Management](https://www.capterra.com/transportation-management-software/)[Quoting](https://www.capterra.com/quoting-software/)[Freight](https://www.capterra.com/freight-software/) Recognitions Best ease of use Overall rating Based on 20 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $199 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Freight / 2026 - Quoting / 2026 - Supply Chain Management / 2026 - Transportation Management / 2026 - Trucking / 2026 Our "Best of" badge program showcases products with the highest ratings... - Freight / 2026 - Quoting / 2026 - Supply Chain Management / 2026 - Transportation Management / 2026 - Trucking / 2026 Do you work for Quote Factory?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.quotefactory.com&name=Quote Factory) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Quote Factory 4.8 (20) VS. [### Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [4.5 (1,019)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/) Starting Price $199 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (20) Ease Of Use 4.5 (1,019) Value For Money 5.0 (19) Value For Money 4.3 (954) Customer Service 4.9 (20) Customer Service 4.3 (964) ## Quote Factory alternatives [Freightview](https://www.capterra.com/p/136895/Freightview/) [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136895/Freightview/) [PCS TMS](https://www.capterra.com/p/29249/Express/) [4.2 (245)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/29249/Express/) [Motive](https://www.capterra.com/p/138669/Motive/) [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/138669/Motive/) Highest Rated [Truckbase](https://www.capterra.com/p/10002334/Truckbase/) [4.8 (75)](https://www.capterra.com/p/10002334/Truckbase/reviews/) Starting price $490.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10002334/Truckbase/) [View all alternatives](https://www.capterra.com/p/10019939/Quote-Factory/alternatives/) ## FAQs about Quote Factory Overview ### Which roles and teams benefit most from Quote Factory? Quote Factory is most used by freight brokers, agents, logistics managers, and operations leaders who need to build accurate quotes quickly and manage shipment pricing workflows. Sales managers and account directors use it to speed responses and improve customer communication, while executives and finance leaders rely on it for visibility, consistency, and margin control. Answer based on 20 reviews Overview ### What company size and industries is Quote Factory built for? Quote Factory is built for small businesses in transportation, with 100% of reviewers from small companies and 50% in Transportation/Trucking/Railroad. It also serves Logistics and Supply Chain firms, which account for 35% of reviewers, and some Machinery businesses at 10%, aligning with growing freight brokerages. Answer based on 20 reviews Features and Usability ### What are the key features of Quote Factory? Quote Factory offers automated quoting, quotes/estimates, CRM, and a customer portal for managing customer interactions. It also includes transportation management, truckload management, shipment tracking, dispatch management, and carrier management, plus billing & invoicing, document management, real-time analytics, and third-party integrations. Integrations ### Which third-party tools and platforms does Quote Factory integrate with? Quote Factory integrates with 4 third-party tools: Descartes MacroPoint, Load Board, QuickBooks Online, and Trucker Tools. These catalog integrations cover shipment visibility, freight sourcing, accounting, and carrier coordination. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does Quote Factory offer? Quote Factory provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced learning for setup and feature review. Answer based on 2 reviews Getting Started and Support ### What customer support options does Quote Factory offer? Quote Factory offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Reviewers describe the support team as responsive, timely, and willing to help, with service often seen as easy to work with during setup and ongoing use. Some note customer service is good, though not always above and beyond. Answer based on 7 reviews ## Features AI summary Based on 1,464 Transportation Management reviews Capterra data shows that buyers of transportation management software rank the following features as their top priorities: - **Real-Time Monitoring** (**51%** of reviewers rated this feature as critical) - **Dispatch Management** (**54%**) - **Delivery Tracking** (**46%**) Quote Factory supports all three top features reviewers value most: **Real-Time Monitoring**, **Dispatch Management**, and **Delivery Tracking**. Together, these capabilities help businesses stay updated on shipments as they move, coordinate drivers and loads more efficiently, and keep delivery progress visible from pickup through drop-off, allowing teams to improve routing decisions, reduce delays, and maintain more reliable transportation operations. Order Management 4.4 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Shipment Tracking 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Billing & Invoicing 4.8 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Customizable Reports 4.5 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Alter the layout and content of reports Quotes/Estimates 4.9 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Accounting 4.4 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Quote Factory 37 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Automated Quoting: Generate rule-based quotes for clients automatically - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Carrier Management: Find, compare, and select the most time/cost-effective freight carrier - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customizable Reports: Alter the layout and content of reports - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - EDI: Transfer of data from one computer system to another - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Geographic Maps: Visualize locations on a map - Live Driver Tracking: Track driver locations on a map in real time - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Management: Manage and track orders being shipped to customers - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Tracking: Track shipments from warehouse to the destination, including drop shipments and multilocation shipping. - Transportation Management: Organize and track the physical movement of goods from one location to another - Truckload Management: Track and manage transportation of large cargo that fills an entire trailer/truck --- Get Advice We can help you find the software with the features you need. Features 4.7 (20) 4.7 Based on 20 reviews ## Pricing Value for money 5.0 (19) Build $199.00 Flat Rate,Per Month Grow $499.00 Flat Rate,Per Month Scale $999.00 Flat Rate,Per Month Enterprise Custom quote available Value for money 5.0 (19) 5.0 Based on 19 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Load Board](https://www.capterra.com/p/234195/Load-Board/)[ Descartes MacroPoint](https://www.capterra.com/p/219845/Descartes-MacroPoint/)[ Trucker Tools](https://www.capterra.com/p/201214/Smart-Capacity/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (20) 4.9 Based on 20 reviews ## User reviews Overall rating 4.8 Based on 20 reviews Filter by rating 5(17) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CA Chris A. Manager of Truckload Services Logistics and Supply Chain ### "This is the best TMS I've ever used!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2026 Quote Factory has been very easy to work with. From the sales process all the way to a go-live, they are right there by your side making sure the experience is a positive one. Their support team is top-notch & any feedback I've given is taken seriously. Pros The UI is the best I've seen in any TMS. They make it incredibly easy to execute building shipments, assigning carriers, & handling post-delivery tasks. I've also had a lot of experience using the TMS directly from my mobile phone which is just as easy as using it from a computer. Not having to get my laptop out each time I need to check on something is certainly an added bonus! Cons There is currently no open API which has caused a few headaches on our end but as of right now it's still manageable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ES Erik S. CEO Logistics and Supply Chain ### "Quote Factory Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 25, 2025 The platform is great, pricing within the platform for less than truck load pricing needs to improve, customer service is good not above and beyond. Pros Quote Factory TMS software has an easy to use platform with documentation management as invoicing, bill of lading pallets tags created for you for each shipment which made time saving. Cons The rate that are provided within the TMS system is not the best compared to other Transportation Management Systems. This is a weak point in the system that companies do not recognize until after using their platform. Their platform doesn’t provide shipment numbers for carriers like ForwardAir, Day Light Transport you have to reach out to support to obtain this information compared to other platforms. Switched from [ShipperGuide TMS](https://www.capterra.com/p/207128/Loadsmart/) [TMS.AI](https://www.capterra.com/p/153047/Rose-Rocket/) [CarrierGuide](https://www.capterra.com/p/10015685/CarrierTMS/) [Kuebix TMS](https://www.capterra.com/p/153783/Kuebix-TMS/) [Opendock](https://www.capterra.com/p/246239/Opendock/) The pricing within the system was not as aggressive as other platforms and they were not flexible with net terms. They system is great as it is set up, but the API connections are not the best with softwares that are needed within the industry. Alternatives considered [ShipperGuide TMS](https://www.capterra.com/p/207128/Loadsmart/) [TMS.AI](https://www.capterra.com/p/153047/Rose-Rocket/) [Kuebix TMS](https://www.capterra.com/p/153783/Kuebix-TMS/) Reasons for choosing Quote Factory They were the most affordable when I started and for my needs to start but as we grow they no longer fit that. There pricing for LTL fright was not the best. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EB ERROL B. Freight Agent Transportation/Trucking/Railroad ### "FREIGHT AGENT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2025 Overall, my experience with Quote Factory has been outstanding. Their customer service and responsiveness are second to none, as they truly value all feedback. They are dedicated to continuously improving their system and ensuring it’s the best it can be. Pros Quote Factory is incredibly user-friendly. The interface design makes it easy to navigate through the system. If you're concerned about having to learn a new TMS, don't worry—they offer a library of instructional videos that guide you through everything step-by-step. Cons No issues or concerns at the moment. Any problems I've encountered in the past have been resolved, as customer support has been stellar! Switched from [BrokerWare](https://www.capterra.com/p/52391/BrokerWare-by-3PL-Systems/) Pricing, customer support and ease of use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Alexander M. Pres Logistics and Supply Chain ### "Time saving TMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 25, 2025 Second year with them and it still very good to me. Pros Very easy to use. Electronic onboarding. Electronic rate cons. All with a push of a button. Makes most tasks very quick. Cons There is some minor rigidness that makes sense for most companies, but I would personally like to bypass at times. Switched from [AscendTMS](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/) Looking for something that is quicker to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS McKenzie S. Logistics Manager Machinery ### "Killer team support, with ease! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 25, 2025 Excellent! The Quote Factory team is always quick to respond in times of need and incredibly helpful. As the most tenured member of our freight team, I have trained new employees and the simplicity of the user interface has made that process easy time and time again. Pros Clean user interface that makes Quote Factory simple and easy to use. Extremely helpful and quickly responsive team if and when any issues arise. Cons Not being able to see notes left on carrier contacts when booking loads with carriers calling in off of the load board Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BV Brett V. Sales and Strategy Manager Machinery ### "Awesome TMS!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 25, 2025 Limitted but loving the time so far. Getting better at it and I am excited to continue, great team! Pros Love the simplicity of it, and the interface feel over all. Like the automated RC features and not having to do multiple steps manually for booking loads. Cons Just the terminology of some of the stages (Booked/Scheduled) doesn't really make any sense with where the load is at in its lifecylce. Some minor issues with linking TS but other than that great! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Mustafa H. CEO Transportation/Trucking/Railroad ### "Quote Factory has been awesome" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2025 It has been great, the look and feel is very clean and the documents that are produced look very professional esp with the customer logo. Pros The overall UI design is very clean and easy to navigate. This is especially important when managing very hectic schedules and and stressful situations. Cons I wish there was more features for Drayage and Import/Export bookings. Would also love to be able to consolidate loads into one invoice. Switched from [AscendTMS](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/) ascend layout was very complex and not easy to navigate. They also charged per user. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Deidra C. CFO Package/Freight Delivery ### "Quote Factory is what YOU NEED" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2025 Quote Factory's entire team is great to work with as they truly understand the industry and what is needed for an effective TMS platform. Pros The ease of use of the platform is what sticks out the most. We've had multiple vendors comment on how much they like and appreciate the process when sending them out any applicable documents or information. Additionally, the ease of use affords us more efficiency as we're not having to use unnecessary time to complete tasks. Cons The few pieces of functionality that the system may not have had, quickly gets added through the constant updates. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LC Lori C. Director of Accounts Logistics and Supply Chain ### "Hands down best operating system!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2025 I have been impressed since day 1 and still am and the customer service is spot on and timely! Pros I like the ease of access - basically a 1 stop shop for all of my companies needs Cons The bills are not in order from oldest to newest in the screen Switched from [AscendTMS](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/) Needed more ease of access to assist with daily operations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Greg S. Accounting Manager Transportation/Trucking/Railroad ### "Quote Factory Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 31, 2025 Very positive. The system is set up to streamline communication between carriers and brokers, as well as the invoicing process to customers Also, the reporting system is highly customizable with the ability to add and remove data as needed. Pros The system helps keep track of when invoices and payments are ready to be sent and when invoices need additional info. Unlike many services, Quote Factory shows sincere concerned about their customer's experience and are always open to feedback on potential changes or improvements to their service. They're always available to help with any issues that we experience. The seamless integration with various types of accounting software and load tracking services is also a big plus. Cons I'm unable to re-open stops once they've been closed. If a stop on a load is accidentally closed with the incorrect information I have to reach out to get someone else to re-open. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10019939/Quote-Factory/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.