--- title: "Dropbox Backup Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Dropbox Backup Software - reviews, pricing plans, popular comparisons to other Backup products and more." source_url: "https://www.capterra.com/p/10019994/Dropbox-Backup/" page_type: "product" language: "en" --- # Dropbox Backup Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Dropbox Backup ## What is Dropbox Backup? Dropbox Backup enables businesses of all sizes to back up important files across all devices and easily restore them. ## What is Dropbox Backup used for? [Backup](https://www.capterra.com/backup-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Dropbox Backup?[Manage this product listing](https://www.g2.com/products/dropbox-dropbox-backup/claim_requests/new?auto=true) ## Dropbox Backup Overview Updated September 2026 AI summary Dropbox Backup enables businesses of all sizes to securely back up and protect their data in the cloud, offering features such as backup scheduling, encryption, compression, and incremental backups. Its cloud-based deployment ensures accessibility across devices, while a backup log provides tracking and transparency for backup activity. It is suitable for organizations seeking reliable online data backup solutions. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Dropbox Backup 3.7 (7) VS. [4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (7) Ease Of Use 4.7 (1,201) Value For Money 3.0 (5) Value For Money 4.4 (1,039) Customer Service 3.3 (4) Customer Service 4.5 (726) ## Dropbox Backup alternatives [4.6 (255)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [IDrive](https://www.capterra.com/p/171884/IDrive/) [4.6 (1,201)](https://www.capterra.com/p/171884/IDrive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171884/IDrive/) Highest Rated [Salesforce Backup](https://www.capterra.com/p/265572/Salesforce-Backup/) [4.8 (80)](https://www.capterra.com/p/265572/Salesforce-Backup/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/265572/Salesforce-Backup/) [SqlBak](https://www.capterra.com/p/227840/SqlBak/) [4.8 (45)](https://www.capterra.com/p/227840/SqlBak/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227840/SqlBak/) [View all alternatives](https://www.capterra.com/p/10019994/Dropbox-Backup/alternatives/) ## FAQs about Dropbox Backup Features and Usability ### What are the key features of Dropbox Backup? Dropbox Backup offers automatic backup, continuous backup, and backup scheduling for protected copies of files. It includes backup and recovery, data recovery, version control, and data replication for restoration and retention. Security and administration features include encryption, access controls/permissions, two-factor authentication, activity tracking, backup logs, and scheduled reports. Getting Started and Support ### What training and onboarding options does Dropbox Backup offer? Dropbox Backup provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars offer guided instruction, while documentation and videos support self-paced reference and step-by-step learning. Getting Started and Support ### What customer support options does Dropbox Backup offer? Dropbox Backup provides email/help desk support, FAQ/forum access, a knowledge base, phone support, and chat. These channels give users multiple ways to find answers or contact support, but no reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 2,612 Backup reviews Capterra reviewers highlight these as the features buyers care about most when choosing backup software: - **Backup and Recovery** (**74%** of reviewers rated this feature as critical) - **Secure Data Storage** (**65%**) - **Disaster Recovery** (**65%**) Dropbox Backup supports **Backup and Recovery** and **Disaster Recovery**, so teams can restore lost files and keep operations moving after unexpected outages or data loss. However, it does not include **Secure Data Storage**. Instead, it offers other highly rated backup features, including **Cloud Backup** (**61%**), **Backup Scheduling** (**48%**), and **Encryption** (**51%**), helping businesses protect files in the cloud, automate routine backups, and add an extra layer of data protection. Cloud Backup 4.3 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Process of backing up of files and applications to cloud-based remote servers for protection of data Backup Scheduling 3.4 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Schedule automatic backups by selecting the frequency of data backup jobs Encryption 3.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Convert data into a code for security Compression 3.4 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Reduction in the number of bits needed to represent data Backup Log 3.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Records the events that occur during a backup process Incremental Backup 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Copy only the new data that has been changed or created since the previous backup Dropbox Backup 36 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Backup Log: Records the events that occur during a backup process - Backup Scheduling: Schedule automatic backups by selecting the frequency of data backup jobs - Cloud Backup: Process of backing up of files and applications to cloud-based remote servers for protection of data - Compression: Reduction in the number of bits needed to represent data - Continuous Backup: Backup of computer data automatically saving a copy of every change made to that data - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Data Replication: Process of copying and storing data in more than one site or node - Data Storage Management: Manage and store data in a database - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Document Storage: Store and organize documents in a centralized system - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Encryption: Convert data into a code for security - File Management: Create, save, and store files - Incremental Backup: Copy only the new data that has been changed or created since the previous backup - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Policy Management: Create, manage, and track policies and procedures within an organization - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Version Control: Track revisions and updates made to files and navigate between different versions - Web Access/Restoration: Web Access/Restoration --- Features 4.0 (7) 4.0 Based on 7 reviews ## Pricing Value for money 3.0 (5) Value for money 3.0 (5) 3.0 Based on 5 reviews ## Support, customer service and training options Customer Service 3.3 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.3 (4) 3.3 Based on 4 reviews ## User reviews Overall rating 3.7 Based on 7 reviews Filter by rating 5(1) 4(4) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent BT Brandi T. Owner operator Consumer Goods ### "Satisfied user" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 May 3, 2025 I am still a satisfied user of this application almost daily Pros I loved the fact that I could connect my other accounts and have everything in one place. Made everyday tasks much easier !! Cons Some of my files wouldn't let me choose offline, and that caused a little difficulty Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Margaret L. Owner - Administrator E-Learning ### "About Dropbox Backup For Business Or Personal Use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 19, 2024 I received a free version of Dropbox Backup, but after a year of use, I had to purchase a plan if I needed more backup usage. None of them fit my needs, so I left the files previously stored in my account and download them when necessary. Pros I received a free Dropbox account and used it to backup my important files. Cons I didn't like that I was notified to choose from a set of plans after a year. Each plan offered more than what I needed for a cost if I wanted to add more files. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Margaret G. Teacher Education Management ### "Dropbox Backup for teachers" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 September 4, 2024 Pros I currently am no longer using it but before I started using Google drive it was a sufficient space for saving my documents. Cons at the time there wasn't enough space for what I needed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Anne K. Compliance Officer Medical Practice ### "Beware of "free" Dropbox" 2.0 Overall Rating 2.0 2.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 August 28, 2024 negative since i can't access my saved items without subscribing, even though I saved them as a free version. Pros Dropbox provides an easy way to backup files and photos, and share them. Cons Unfortunately we were sharing with a group and someone dumped a lot of photos on and now I can't access them unless I have a paid account. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FF Fernando F. CEO - IT Consultant Information Technology and Services ### "Easily backup to the cloud with DropBox Backup." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 17, 2024 It was easy to use and I liked that it keeps a simple backup of my files in the cloud helping me recover or revert back to files as I may need to. Pros It is easy to use and keeps a backup of files in the cloud that one can revert back to or recover in the event of an accidental deletion or loss of files. Not much too it. Cons Not the best ultimate backup or complete protection and disaster recovery solution like Veeam or other more comprehensive overall solutions. Alternatives considered [OneDrive](https://www.capterra.com/p/161304/OneDrive/) [Barracuda Backup](https://www.capterra.com/p/112950/Barracuda-Backup-Service/) [Handy Backup](https://www.capterra.com/p/55131/Handy-Backup/) [Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/) [OpenText Cloudally Backup for Microsoft 365](https://www.capterra.com/p/155742/CloudAlly/) Reasons for choosing Dropbox Backup I chose DropBox backup because it was easy to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Technical Consulting Engineer Computer Software ### "Hands-down best cloud storage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 5, 2024 It's a really easy and nice to use product, and helps keep all of my data and images safe and backed up. Pros Honestly, it's an amazing service. It works, designed well, and has a intuitive design and easy to use. Cons The storage and cost plans were a bit weird to understand how the pricing structure is. Switched from [OneDrive](https://www.capterra.com/p/161304/OneDrive/) Company made the shift in product use to Dropbox Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Editor and Writer Writing and Editing ### "Trusted File Backup System and Can Clear Space Off Your Computer " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 4, 2024 Pros I've been using Dropbox for years to ensure I don't lose important files in my business. To me, it's a trustworthy backup system with longevity. Once my computer hard drive got too full, I was able to offload and store the files I no longer access or don't access often to the Dropbox website cloud. This way, these lesser-opened files are still in a place I trust but off my computer. Having a backup of my important writing and business files is essential to my peace of mind, and having a place to store files off my hard drive helps my computer to function more efficiently. Cons Photo uploads take a long time, and I've often opened my Dropbox app to find that there are thousands of photos still syncing. Photo backup is one area I don't have as much confidence in when it comes to Dropbox. Therefore, I purchased more storage in iCloud to ensure that my phone photos are backed up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.