Scribe Technology Solutions

Scribe Complete

4.5 / 5
3 reviews

Who Uses This Software?

Medical transcription companies looking to reduce operational costs and increase productivity. Healthcare practices and hospitals with in-house transcription interested in speech recognition.

Average Ratings

3 Reviews

  • 4.5 / 5

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Live Online
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Scribe Technology Solutions
  • Founded 1999
  • United States

About Scribe Complete

Ensure physician productivity by delivering the structured narrative note directly to the EHR. Streamline production using Scribe's SmartText or M*Modal Speech Understanding. The Scribe medical documentation platform offers leading edge technologies for dictation, transcription workflow, voice recognition, digital signature, archival, and HL7 integrations with EMR/EHR. Dictation is available via telephone, digital recorder, or iPhone/iPad/iTouch. Scribe Mobility delivers anytime, anywhere.

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Scribe Complete Features

  • Appointment Scheduling
  • Charting
  • Compliance Tracking
  • E-Prescribing
  • Handwriting Recognition
  • Meaningful Use Certified
  • ONC-ATCB Certified
  • Self Service Portal
  • Voice Recognition

Scribe Complete Reviews

Scribe Lite: An excellent, affordable program for transcription

Aug 26, 2012

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: I used Scribe MT for several years when I was employed at UCSF. In November of 2010 I signed on with them independently so I could give my private accounts an easy way to do their dictation. They have been completely reliable and easy to use. They offer a discount if you use their local number and an even better deal if the doctor uploads the dictation from a digital recorder. Doctors can dictate 24/7 and I can access the dictation from any computer. In addition, you can archive all the dictations so the dictator can locate them at a later date. My contact at the company has been helpful and responsive in answering questions and troubleshooting any minor problems I have had.

Cons: I'm not sure this is really a "con", but rather something to be aware of. When you use Scribe Lite, you have to pay for any help tickets. During the installation, you may need help setting up the program correctly on your computer. It is not a complicated process, but you should be aware that you may need some assistance to get the computer settings correct.

One other minor point: In Scribe Lite you get 5 lines to use for dictators. When you set it up, you can identify specific users. If you don't identify someone specific, you can't add their name later on. It defaults to your user name with an identifying number. This is a very minor point, but again something to be aware of.

Overall: I am very pleased with Scribe Lite, and with my contacts and communication with the company. I would definitely recommend it to anybody who is looking for a basic, affordable, and reliable transcription system.

Medical Transcriptionist's Point of View

Aug 23, 2012

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Easy fill in for demographics, looking up patient history, etc.

Ease in looking up physician names and addresses in address book.

Ease in looking up patients in schedule feature.

Works well with medical spellcheckers, shortcut programs, etc.

Cons: The dictation times out after 42 minutes and does not save before it closes. Auto save would be a great feature to add.

No check boxes to say "do not ask me again" for the extra steps in loading a dictation and loading a sound file.

Intermittently slow.

Overall: Overall this product is great. Tech support is good with lending a hand with problems. Very easy to learn.

Truly an enterprise level product

Sep 04, 2012

4 / 5
Ease of Use

5 / 5
Customer Support

Pros: Immaculately Detailed

Highly Customizable

Feature Rich

Excellent Support Team

Very Competitively Priced

Cons: Interface development is charged separately.

Minimum monthly charges apply.

Overall: Highly recommended for MTSO's looking for an extensive and immaculately built platform.

Due to it's immense breadth (that is required) over the domain, one can sometimes be at loss as to where would this feature be. For smaller companies the other product of Scribe is much suitable.