--- title: "ATLAS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ATLAS Software - reviews, pricing plans, popular comparisons to other Call Tracking products and more." source_url: "https://www.capterra.com/p/10020109/ATLAS/" page_type: "product" language: "en" --- # ATLAS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ATLAS ## What is ATLAS? ATLAS is a call tracking software tailored for pay per call campaigns. The software tracks calls from marketing campaigns back to specific keywords, ads, and campaigns to analyze performance. Key features include call routing to direct calls to preferred agents, real-time call monitoring and analytics, CRM integration, and virtual phone numbers for use in campaigns. ATLAS aims to help users optimize ROI from phone-based marketing through enhanced visibility into call sources and campaign effectiveness. ## What is ATLAS used for? [Call Tracking](https://www.capterra.com/call-tracking-software/)[Call Recording](https://www.capterra.com/call-recording-software/)[Call Center](https://www.capterra.com/call-center-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49.99 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ATLAS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://callatlas.io/&name=ATLAS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ATLAS 5.0 (5) VS. [4.7 (354)](https://www.capterra.com/p/208208/800-com/reviews/) Starting Price $49.99 Usage Based, Per Month Starting Price $149 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (5) Ease Of Use 4.7 (354) Value For Money 4.8 (5) Value For Money 4.6 (339) Customer Service 4.6 (5) Customer Service 4.7 (335) ## ATLAS alternatives [4.7 (158)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (144)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting price $239.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.1 (225)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.2 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10020109/ATLAS/alternatives/) ## FAQs about ATLAS Overview ### What company size and specific industries is ATLAS built for? ATLAS is designed for affiliates, marketing and advertising agencies, and companies of different sizes, including small businesses, mid-market organizations, and enterprises. It is built for use in insurance, sales, solar, travel, software, legal, finance, and related sectors. Features and Usability ### What are the key features of ATLAS? ATLAS includes CRM, call center management, call tracking, lead management, and performance metrics as core features. It also offers automatic call distribution, call routing, IVR, call recording, real-time reporting, campaign analytics, and third-party integrations for managing calls, leads, and performance data. Pricing ### How much does it cost and what fees or limitations are included? ATLAS starts at $49.99 per month for the Basic Plan, which is usage based and lets users pay only for what they use. A free trial is available, with a $10 try option. The $99.99 per month Agency plan suits marketing agencies, ad agencies, and pay per call networks. Getting Started and Support ### What training and onboarding options does ATLAS offer? ATLAS provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote setup, webinars cover scheduled topic-based learning, and documentation offers written reference for self-paced review. Getting Started and Support ### What customer support options does ATLAS offer? ATLAS provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. With no reviewer feedback available on support experience, no conclusions can be drawn about response speed, helpfulness, or common frustrations. These channels are listed as the product’s support options. ## Features AI summary Based on 890 Call Tracking reviews Capterra data shows that buyers of call tracking software rank the following features as their top priorities: - **Conversion Tracking** (**47%** of reviewers rated this feature as critical) - **Call Center Management** (**51%**) - **Call Routing** (**54%**) ATLAS supports all three features that reviewers rate most highly: **Conversion Tracking**, **Call Center Management**, and **Call Routing**. Together, these capabilities help businesses connect calls to marketing results, manage call operations more effectively, and direct inbound calls to the right teams, allowing teams to improve response handling and make better decisions about campaign and service performance. Call Center Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Recording 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Call Monitoring 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Automatic Call Distribution 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Distribute/route/connect calls API 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Campaign Analytics 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and interpret campaign performance metrics ATLAS 33 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automatic Call Distribution: Distribute/route/connect calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call List Management: Manage and track all past and future calls. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Tracking Metrics: Measure campaign influence through collection of keyword tracking and revenue sources - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Recording: Record live video calls to play later - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 5.0 (5) 5.0 Based on 5 reviews ## Pricing Value for money 4.8 (5) Free Trial Basic Plan $49.99 Usage Based,Per Month It includes: - National/International Phone Number - Campaign Management - Inbound Call Tracking - Inbound Call Routing - Call Recording Agency $99.99 Usage Based,Per Month It includes: - National/International Phone Number - Campaign Management - Inbound Call Tracking - Inbound Call Routing - Call Recording Value for money 4.8 (5) 4.8 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (5) 4.6 Based on 5 reviews ## User reviews Overall rating 5.0 Based on 5 reviews Filter by rating 5(5) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KU kanika U. Sale manager Hospital & Health Care ### "Visibility & Accountability Boost" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2025 ATLAS introduced full visibility into asset usage with auditable logs and user roles. The reporting suite is strong, but we’d love a few extra templates. Pros The comprehensive audit trail combined with secure, role-based access ensures accountability and full traceability of asset usage across teams. Cons Reporting capabilities are strong, but additional templates or pre-built formats would further enhance reporting flexibility for users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS seenoo S. Digital Marketing Manager Computer Software ### "Streamlined & Reliable Asset Tracking" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2025 ATLAS turned our fragmented asset records into a cohesive, reliable system. The customizable alerts help us avoid maintenance delays. While setup was detailed, it paid off quickly with increased efficiency. Pros The intuitive dashboard and real-time tracking help centralize asset data, while alerts prevent maintenance delays and ensure smoother operations. Cons Initial system configuration takes considerable time and planning, requiring a focused setup effort to ensure everything functions as intended. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Sachin A. Sales Director Sports ### "call analytics in my sports flooring business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 27, 2025 Overall, I highly recommend CallAtlas software for anyone looking to streamline their call management and boost their team performance Pros I recently started using software for my team call track and performance check for managing the calls related to my sports flooring business, and i can say that it is good fit over my expectations . With multiple sites to keep track of, monitoring calls used to be a real headache. The dashboard is easy to use and user-friendly, I love being able to see live insights into call monstering Setting call volume goals and tracking conversions has honestly never been easier. The actionable insights I get from Callatlas really helpful in refining my outreach efforts and keeping progress on track and now I’m analyzing sales calls or measuring how effective a campaign is Cons I wish there were a few more customization options for the dashboard, but overall, I highly recommend Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IS Indra S. Tech advisor BDM Information Technology and Services ### "ATLAS improved our customer service sales by ensuring calls reach to the right team members" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 19, 2025 Overall, I would say that ATLAS improved our customer service sales and the internal management by ensuring calls reach the right team members quickly. If you're looking for a tool that can enhance marketing performance and increase ROI I recommend ATLAS Pros I'm using call tracking system of ATLAS and I can would say that the inbound call tracking software helped me and make my marketing efforts easy. Initially we faced some challenges during setup, but the quick support system made all the difference. Their quick responses on email and calls made the setup process easy now it's working smoothly. The tools for campaign management and intelligent call routing provide a boom in performance while offering felexible user options Cons Initially we faced some challenges during setup,so i would suggest to scheduling a training session for there clients during setup the software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VD Vivek D. Director Computer Software ### "Effortless Call Management with CallAtlas.io" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 6, 2025 ATLAS Call Tracking software is a powerful tool designed to help businesses monitor and analyze their inbound and outbound calls. It provides valuable insights into customer interactions, campaign performance, and call attribution, allowing businesses to optimize their marketing strategies. Pros Advanced Call Tracking – Provides detailed insights into call performance and analytics. Cons Pricing Tiers – Higher-end features may be costly for small businesses. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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