# BookingTerminal Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about BookingTerminal Software - reviews, pricing plans, popular comparisons to other Reservations products and more. Source: https://www.capterra.com/p/10020113/BookingTerminal --- # BookingTerminal Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on December 21, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) BookingTerminal ## What is BookingTerminal? BookingTerminal is a streamlined booking solution designed for Tour, Activity, and Attraction businesses, offering powerful software that enhances functionality without unnecessary complexity. Our platform enables operators to efficiently manage bookings, optimize operations, and scale their businesses without overspending on software costs. With BookingTerminal, businesses can embrace modern technology seamlessly, ensure a smooth booking experience for customers, and empower employees with easy-to-use tools ## What is BookingTerminal used for? [Reservations](https://www.capterra.com/reservations-software/)[Tour Operator](https://www.capterra.com/tour-operator-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BookingTerminal?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.bookingterminal.com&name=BookingTerminal) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BookingTerminal 4.9 (8) VS. [4.8 (1,144)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (8) Ease Of Use 4.8 (5,761) Value For Money 4.9 (8) Value For Money 4.7 (3,544) Customer Service 5.0 (8) Customer Service 4.8 (3,275) ## BookingTerminal alternatives Highest Rated [4.8 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (456)](https://www.capterra.com/p/178518/Bokun/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10020113/BookingTerminal/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Booking Management 4.9 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Website Integration 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Seamlessly integrates with 3rd party websites Activity Dashboard 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Payment Processing 4.3 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Event Scheduling 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Plan an event's time and location Real-Time Updates 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Receive system updates as soon as any changes are made BookingTerminal 44 features Define levels of authorization for access to specific files or systems Allows businesses to offer customers reservations for a variety of activities. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Track and manage schedules and meetings via an integrated calendar Update and maintain information on inventory and rates to manage guest reservations in real time Manage various distribution channels, build relations with channel partners, and track their performance Manage and track all internal and external communication conducted via calls, email, text, or chat A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Provide online support for your customers through live chat or help desk functionality Alter the layout and content of reports Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Pre-made examples and templates for emails Plan an event's time and location Global distribution system used by online travel agencies to track availability and manage reservations The ability to reserve times in groups. Access software remotely via mobile devices Manage and handle various international currencies Bookings that last more than one day Manage and support multiple locations Book meetings and appointments through a website or digital platform Accept, record, and reconcile financial transactions Track and manage the profit margin between the cost of a product and its selling price. Tool used to determine accurate pricing and product eligibility for borrowers Design, communicate, and distribute incentives to perform a specific action Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Process of planning, scheduling and executing the optimal and effective use of human capital across projects Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Search and filter data across systems to locate required information by entering keywords or certain criteria Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.8 (8) 4.8 Based on 8 reviews ## Pricing Value for money 4.9 (8) Free Trial Free Version BookingTerminal Pricing $0.00 Value for money 4.9 (8) 4.9 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (8) 5.0 Based on 8 reviews ## User reviews Overall rating 4.9 Based on 8 reviews Filter by rating 5(7) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PL Penelope L. Call Center Agent Leisure, Travel & Tourism ### "BookingTerminal is the best!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2025 I have tried out FareHarbor, Rezdy, and Peek, and none of them have given me the attention and care that the team at BookingTerminal has. They even sent us a Christmas gift! Cannot recommend them enough. Pros BookingTerminal has been a great tool for our team. Not only is it extremely customizable to our business, but we also get quick, reliable support from the team at BookingTerminal. The platform makes it very easy to add more events to our calendar, update our resources, and send out mass emails to our customers. And if I ever need a refresher on how to do something, they are always there to lend a hand. Cons So far, I have no complaints about my experience with BookingTerminal and look forward to continuing to work with them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2025 Hi Penelope, Thanks so much for the kind review — we really appreciate it. I’m glad to hear BookingTerminal has been working well for your team and that the flexibility, calendar updates, and customer emails have made things easier day to day. We’re especially happy the support has been helpful. Whether it’s a quick question or a refresher, we always want to be easy to reach and quick to help. It also means a lot to hear how we stack up against other platforms you’ve tried. We genuinely care about the businesses we work with, so that feedback (and the shoutout about the Christmas gift!) really means a lot. Thanks again for the recommendation — we’re excited to keep working together. — The BookingTerminal Team DW Darlene W. Owner Entertainment ### "Life is Easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2025 Since signing up with Booking Terminal, my life is so much easier. Quick responses to emails, make my changes quickly and they do all the work. No one can beat their pricing or service. I know because I did my research and I picked a winner. Pros My life has become so much easier since I signed up with Booking Terminal. They are so efficient, quick to respond to emails, and make any changes or additions I request. Booking my tours online is outstanding. I get notices when I have a tour booked, with all the information I need on the confirmation. I was using a large hosting organization, and they charged me for every little thing. It got so confusing doing business with them. I'm happy I changed. Booking Terminal's pricing is ridiculously low, and its service is outstanding. It is so easy to use, to find the information I need, and they are always there to answer any questions I have. Cons There is absolutely NOTHING bad I can say about Booking Terminal. Everything has been perfect and easy. Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Go Daddy got too complicated to use, to understand what all they were charging me for, and just kept raising their prices for everything. Alternatives considered [Virtual Tours Creator](https://www.capterra.com/p/173433/Virtual-Tours-Creator/) Reasons for choosing BookingTerminal The reviews online, their pricing and I am so glad I went with BookingTerminal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2025 Hi Darlene, Thank you so much for taking the time to share this review! We’re really glad to hear that BookingTerminal has made life easier for you and that the switch from your previous provider has been a positive experience. This is our goal for every one of our clients — we want you to have the time to focus on creating amazing experiences for your guests rather than troubleshooting your software. It’s great to hear that booking your tours online has been seamless and that the confirmations give you everything you need. We’re also happy that our pricing and overall simplicity stood out during your research — we built BookingTerminal to be easy to use, transparent, and supportive, without the hidden fees or confusion of other platforms. We truly appreciate you choosing BookingTerminal, and we’re always here if you ever need anything. Thanks again! - Jarod CK Chris K. Owner Transportation/Trucking/Railroad ### "Best Cold Call sales call decision I’ve made " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2025 \[sensitive content hidden\] have been awesome very responsive to any input that I’ve had. It’s gonna be a great platform.! Pros The ability to address & solve problems quickly Cons \[sensitive content hidden\] just kidding there’s nothing to dislike about booking terminal! Switched from [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) FareHarbor was getting greedy. I did never really have much of an issue. Just they kept on changing the rates. Their customer service was always available, but I think booking terminal is a better opportunity and better fit for me and future endeavors. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 3, 2025 Hi Chris - Thanks so much for your kind words! We're thrilled to hear that choosing BookingTerminal has been your best cold-call sales decision. We pride ourselves on being responsive and working closely with our customers to create the best possible platform. We’re glad to be the right fit for your business and future growth—excited to keep delivering great service and solutions for you! If you ever need anything, we’re always here to help. Thanks again for your support! - Jarod WB Wayne B. Owner Leisure, Travel & Tourism ### "Booking Terminal Rules!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2025 By far the best booking agency out there! Switch now, you won’t regret it (and you’ll save your customers some $ to boot) Pros \[sensitive content hidden\] really know how to run a business! They are fully customer oriented, I ask for a change and bam! It’s done. I love the booking platform, it’s easy to navigate and my customers say they love it too. Cons Honestly I can’t think of a negative at the moment Switched from [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) FareHarbor charged more and was difficult to navigate the back end Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 3, 2025 Hi Wayne - Thank you for the awesome review! We're thrilled to hear how much you and your customers are loving BookingTerminal. Making the platform simple and customer-friendly is exactly what we aim for, so your feedback means a lot. If you ever have any suggestions or needs, just let us know—we're always here to help. Thanks again for being part of the BookingTerminal family! - Jarod CD Cassie D. Adirondack Manger Recreational Facilities and Services ### "BT feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 3, 2024 This is my favorite booking software Rev has had yet so its been great! Pros BT is very straight forward and easy to use which makes life so much easier when training new employees or having less tech savy employees. I also like how BT is very personalized to Rev Rail and how we function. If we have anything we want to change, you all can typically make it happen which is awesome. Cons Gift cards seems to be the most 'difficult' part of BT. I always seem to have a hard time finding gift cards, and applying them. Switched from [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) BT seemed like a better fit for Rev Rail. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 2, 2025 Hi Cassie, Thank you so much for taking the time to share your feedback! We're thrilled to hear that BookingTerminal has made things easier for training and that our personalization for Rev Rail has been a good fit. Helping you and your team function more smoothly is exactly what we strive for. We also appreciate your note about gift cards—it’s incredibly valuable to know where we can improve. I’ll make sure our team looks into making this process more intuitive for you. We’re grateful to have Rev Rail as a partner and will keep working hard to make your experience even better! - Jarod KL Kim L. CAO Leisure, Travel & Tourism ### "Finally! Value and Simplicity in 1 System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2024 We have panfully transitioned through a variety of platforms (FareHarbor, Peek, Rezdy) and now Booking Terminal. The transition to Booking Terminal was organized and efficient and all reservations were migrated properly with no errors. Customer service is always available to answer any of our questions and additional training is available to us whenever needed. BT is also open to hearing any suggestions that we have for the system and actively works with us to enhance the experience. The overall experience with Booking Terminal has been excellent! It has been the best decision we every made. Pros Very easy to use. Intuitive and clean. Customization to my business needs. Competitive pricing. Awesome customer service Cons Given its status as a new company, upgrades seem to come fast and furious and once they are assimilate by my staff, they are very helpful. Switched from [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/) [Rezdy](https://www.capterra.com/p/122690/Rezdy/) [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Frustration with each of the platforms for different reasons. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 4, 2024 Hi Kim - Thank you so much for your thoughtful review! We’re thrilled to hear that the transition to BookingTerminal was smooth and that our platform has met your expectations. It’s great to know our customer service has been helpful, and we’re always here to ensure your team feels supported. We’re glad you're finding the system intuitive and customizable to your business needs. As a growing company, we appreciate your patience with our frequent upgrades and your feedback on how they help enhance your operations. Your input plays a big role in how we continue to evolve and improve. Thank you again for choosing BookingTerminal and for sharing your experience with us! If there’s anything more we can do, we’re just a call or email away. - Jarod EM Erin M. Station Manager Leisure, Travel & Tourism ### "Customizable & User-friendly Booking System" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 26, 2024 Overall, very user friendly format and customizable to our company. I like it a lot better than our previous booking system. Pros I like how customizable it is. It's really nice to be able to send an email with a concern and the problem can get fixed really quickly. That open line of communication for tech support is very helpful. Cons I don't like that I can't do multiple actions in one reservation without either refreshing the page or closing out of the reservation. For example: I can't write a note in the reservation, save it, and then also send an email. I can only do one action at a time otherwise it won't save or actually send the email. I also wish that everything would auto refresh, like if someone else is checking people in on a different computer, I can't see that unless I refresh the page. Also sometimes the guides forget the refresh their page up North and don't get the correct bike count. The worst is people who book last minute and we don't see it until they show up because we didn't think to refresh the page. Switched from [Rezdy](https://www.capterra.com/p/122690/Rezdy/) While I didn't personally make this decision, I believe it was because Rezdy wasn't personalized enough for our business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 4, 2024 Hi Erin - Thank you so much for taking the time to review BookingTerminal! We’re delighted to hear that our customer support has been helpful — quick problem-solving is something we prioritize to help businesses like yours run smoothly. We appreciate your detailed feedback on the platform as well. Your suggestions have been added to our development pipeline, and we’ll keep you updated as we roll out these improvements. Thanks again for your continued support! - Jarod SB Savanna B. Station Manager Leisure, Travel & Tourism ### "BT Review - SB CMNJ" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 September 20, 2024 Booking Terminal has been a major success, after switching from website to website it’s nice to have a reliable and easy website to use! Pros It’s simple and easy to understand! I love that it doesn’t have any extra bells or whistles making this seem more complicated than they are. Cons 1\. I would like it if the manifest was sorted alphabetically and based on checked in or not 2. the calendar should start on Sunday instead of Monday 3. I don’t like having to click ‘OK’ after sending emails 4. I wish the recent bookings could be filtered to see each run individually, and that you could see more of them. Switched from [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/) [Rezdy](https://www.capterra.com/p/122690/Rezdy/) [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Other sites were confusing and did not have all features we were looking for. Fees kept increasing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 4, 2024 Hi Savanna - Thank you so much for taking the time to review BookingTerminal! We're thrilled to hear that you find the platform simple and easy to use — that's exactly what we aim for so that managers and operators like you can focus on running your business. We also appreciate your feedback on the areas you’d like to see improved. We've added your suggestions to our development pipeline and will keep you updated as we make these changes! Thanks again for your support. - Jarod ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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