--- title: "Goose Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Goose Software - reviews, pricing plans, popular comparisons to other Kennel products and more." source_url: "https://www.capterra.com/p/10020167/Goose/" page_type: "product" language: "en" --- # Goose Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Goose ## What is Goose? Goose is a next-generation pet care operating system designed to boost customer satisfaction and revenue. We thoughtfully built our software for multi-service facilities that offer boarding, daycare, or groo and designed our system around the customer visit (instead of each service). That means that your front desk has a familiar experience for every customer visit and you have the ultimate flexibility for designing customer offers and upgrades. Whether you run one location or one hundred, Goose increases the quality and value of pet care visits through advanced customer management features, activity dashboards, and revenue management tools. We also help pet care providers connect with pet parents by making each stay more convenient - that includes a modern online booking experience, communications, vaccination reminders, and lightning fast check-in and check-out. Powerful reporting provides you visibility into sales and operations so that you can stay on top of your business metrics. ## What is Goose used for? [Kennel](https://www.capterra.com/kennel-software/)[Pet Grooming](https://www.capterra.com/pet-grooming-software/) Overall rating Based on 21 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% Starting price $200 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Goose alternatives Highest Rated [5.0 (62)](https://www.capterra.com/p/150536/Pet-Manager/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (77)](https://www.capterra.com/p/143168/Kennel-Booker/reviews/) Starting price $94.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (80)](https://www.capterra.com/p/231681/BusyPaws/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (61)](https://www.capterra.com/p/203713/Paw-Partner/reviews/) Starting price $44.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10020167/Goose/alternatives/) ## FAQs about Goose Overview ### Which roles and teams benefit most from Goose? Goose is most used by owners, operators, and executive leaders who need clear oversight of daily operations, customer activity, and business performance. General managers, front desk teams, and administrative staff benefit from streamlined scheduling, service coordination, and routine task management, while marketing and sales leaders use it to support customer communication and growth. Answer based on 21 reviews Overview ### What company size and industries is Goose built for? Goose is built for small pet care businesses, with 100% of reviewers from small companies and Hospitality leading at 43%. It serves multi-service facilities offering boarding, daycare, or grooming, with strong adoption in Consumer Services at 38% and Veterinary at 14%, most often for kennel operations. Answer based on 21 reviews Features and Usability ### What are the key features of Goose? Goose offers appointment scheduling, online booking, calendar management, and recurring appointments for service coordination. It also includes client management, customer portal, electronic forms, electronic signature, billing and invoicing, payment processing, and reporting and analytics. Additional features cover inventory management, vaccine management, reminders, and mobile access. Integrations ### Which third-party tools and platforms does Goose integrate with? Goose integrates with 6 third-party platforms, including Adyen, Amazon S3, Facebook Business Suite, Google Ads, RingCentral Engage Digital, and RingCentral Engage Voice. These catalog integrations span payments, cloud storage, advertising, and customer engagement tools. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Goose offer? Goose provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs for learning features and setup steps. Answer based on 3 reviews Getting Started and Support ### What customer support options does Goose offer? Goose provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Reviewers describe the support team as prompt, thorough, and easy to reach, with quick answers to questions and problems. Users also note helpful follow-ups and articles that keep them informed about updates. Answer based on 8 reviews ## Features AI summary Based on 440 Kennel reviews Capterra reviewers point to these as the top features buyers look for in kennel software: - **Booking Management** (**69%** of reviewers rated this feature as critical) - **Client Management** (**60%**) - **Online Booking** (**63%**) Goose supports all three of the features reviewers rank highest: **Booking Management**, **Client Management**, and **Online Booking**. Together, these capabilities help businesses manage reservations, keep customer details organized, and accept bookings through convenient digital channels, allowing teams to save time and deliver a smoother client experience. Booking Management 4.8 (15) 106.67% of 15 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Client Management 4.7 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Online Booking 4.7 (16) 100.00% of 16 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Mobile Access 4.3 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Appointment Management 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Customer Management 4.7 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Store and organize information about customers and previous interactions Goose 76 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Animal Database: A repository of information about animals in an organization's care - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Backup: Data is backed up automatically to prevent data loss - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Service Management: Manage relationships with customers and address customer concerns - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Forms: Digital forms that are shared and accessed online - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Calendar: A list of events with their respective dates - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Pet Birthday Tracking: Saves and tracks pet birthdays - Pet Grooming: For pet grooming businesses - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Real-Time Reporting: Active reporting of data and metrics - Receipt Management: Upload, track, and submit receipts in a central database - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring Tasks: Set the frequency of a task's occurrence - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service Catalog: Database containing accurate and up-to-date information on all operational services - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vaccine Management: Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered --- Get Advice We can help you find the software with the features you need. Features 4.5 (21) 4.5 Based on 21 reviews ## Pricing Value for money 4.7 (16) [View pricing plan details](https://www.capterra.com/p/10020167/Goose/pricing/) Goose Basics $200.00 Flat Rate,Per Month Goose Professional $300.00 Flat Rate,Per Month Value for money 4.7 (16) 4.7 Based on 16 reviews ## Integrations [ Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[ Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/)[ Adyen](https://www.capterra.com/p/165680/Adyen/)[ RingCentral Engage Voice](https://www.capterra.com/p/242187/RingCentral-Engage-Voice/)[ RingCentral Engage Digital](https://www.capterra.com/p/173380/Dimelo-Digital-platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (21) 5.0 Based on 21 reviews ## User reviews Overall rating 4.8 Based on 21 reviews Filter by rating 5(17) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent HR Holly R. Owner Consumer Services ### "Very easy to use and understand" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2026 Very fast service and no problems. When we have a problem it is handled very quickly. We have never had the Goose software not work for us. Pros It offers all the options we need for customers of dog boarding. Customers and employees like that it is easy to understand. Cons I wish it would require all info to be input by the customer before it would allow them to leave the page or make a booking. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 8, 2026 Thanks so much for the review, Holly. Glad to hear Goose has been easy for your team and customers to use, and I’ll pass your feedback along to our product team. MO Makenna O. Marketing Manager Facilities Services ### "Goose Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 1, 2026 I'd say overall, Goose as a platform is pretty good. It's not perfect, but I do like that they are constantly trying to improve. Pros The customer support is really great. They are very responsive to any questions and work really hard to get back to you in a timely manner. Cons There are a few things I don't like about Goose. The AI generator will misgender dogs and the wording can be very odd. You can book a dog for the same stay an infinite amount of times and the system will never give you an error code. Switched from [Kennel Connection](https://www.capterra.com/p/102808/Kennel-Connection/) We switched because Goose has dynamic pricing and Kennel Connection didn't. Alternatives considered [Gingr](https://www.capterra.com/p/136469/Gingr/) Reasons for choosing Goose We chose Goose because we met them at kennel expo. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 3, 2026 Thanks so much for the thoughtful review. We’re really glad to hear our support team has been responsive and that Goose has been a good fit overall. We also appreciate the helpful feedback, we’re always working to improve the platform, and notes like this help us keep making Goose better. CS Clay S. owner Hospitality ### "Easy to use, makes money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 1, 2026 Has been great for increasing revenue due to easy access and visibility of add ons for clients to self select Pros Self booking for clients, easy pet perk add ons, and fast customer support. Farr simpler to use and navigate than most. Cons Its a bit pricier than most and I wish that things like attribution and communication to clients was all included in a base price. Switched from [Gingr](https://www.capterra.com/p/136469/Gingr/) Ginger is by far the worst piece of software I have ever encountered Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 3, 2026 Thanks so much for the review, Clay. Glad to hear self-booking, pet perks, and add-ons have been working well for your business, and we really appreciate the kind words about our support team. LA Lindsey A. Administrative Manager Hospitality ### "Duck, Duck, GOOSE! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2026 Goose has been one of the greatest changes we have faced with our company. We had been looking for a new software system for quiet awhile. After 10 years of dealing with Gingr and their lack of communication and innovation we landed we knew we needed a change. After months and months of demos and research, we made the decision that Goose is where we wanted to be. It was scary at first but the Goose team was there every step of the way! We have loved working with them and have seen the benefits of their software in many places - including the fact that we have had over a 20% increase each month since switching to Goose in Aug 2025! Pros We love how easy it is for our customers to use. While it took some time for everyone to get used to it, as any change does, the benefits for all parties have soared far beyond our expectations. We also love the customer support and the people behind Goose. If we have questions, they have answers very quickly. Cons Goose is a newer software so of course there are some things we are looking forward to seeing in the future. Goose has been great about listening to our needs and wants and giving us honest feedback about timelines and expectations. Switched from [Gingr](https://www.capterra.com/p/136469/Gingr/) Gingr's lack of communication and innovation made us want to look elsewhere Alternatives considered [PetExec](https://www.capterra.com/p/92864/PetExec/) [RunLoyal](https://www.capterra.com/p/219841/RunLoyal/) [Paw Partner](https://www.capterra.com/p/203713/Paw-Partner/) Reasons for choosing Goose Goose was a stand out from day one. They are changing the way people view pet care by providing a more "hotel like" flow that leads to a better experience on all sides. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 8, 2026 Thanks so much for the review, Lindsey. It’s been great working with your team, and we’re so glad Goose has made such a strong impact since you made the switch. LL Lynlee L. Owner Consumer Services ### "The best option for pet software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 31, 2026 Very, very good. Quick response to problems, staff that are willing to video conference with you and help you with trainings, problems and user error on my part. Good value for the money. All software has quirks - but I truly believe Goose is the most dependable, user-friendly and forward thinking pet software available. Pros I love the customer-facing user interface. It is very simple and I find that our customers can successfully make an online booking with minimal assistance no matter their technology skill level. Customer service is quick to respond to concerns or problems. Cons Refresh and update frequency - nearly every time I log on, I have to refresh due to an update. But, I will say this is a plus and minus because they are fixing bugs and problems often. So putting this as a critique is being awfully nit-picky for a software that manages the huge amount of information for us. Alternatives considered [Ginger](https://www.capterra.com/p/151872/Ginger-Page/) Reasons for choosing Goose User interface simplicity, modern feel. Best product for our personal business. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 8, 2026 Thanks so much for the review, Lynlee. We really appreciate the kind words and are glad Goose has been such a strong fit for your business. RG Richard G. Owner Veterinary ### "Goose review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 May 29, 2026 Overall I’ve been happy with their service. I would suggest trying to make it more user friendly when using a mobile device though. Pros They have great customer support and is very easy to use for bookings! Our customers also say for the most part that they are able to book with ease. Cons Sometimes when sending messages to customers they are a little glitchy and doesn’t send right away. Also when viewing on the phone it’s a little difficult to see certain things on the dashboard. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 9, 2026 Thanks so much for the review, Richard. We’re glad booking and support have been helpful, and we’d love to make sure we’ve fully captured your feedback on messaging and the mobile experience. I'll make sure that someone from our team will reach out to learn more. SB Scott B. President Hospitality ### "The Goose that changed the dog industry " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2026 Overall, wonderful. We interviewed several top companies, and what stood out about Goose was their commitment to the industry. They want to see operators succeed. That requires thoughtful and innovative approaches to revenue management and work flow efficiencies to keep productivity top of mind while preparing the next wave of the dog boarding and daycare industry. Their leadership and support teams have been with us all the way from exploration, building, implementation, execution, and continued follow ups to make sure we are getting the most out of the software. Pros The client booking engine is top notch in the industry. It helps to prioritize our add-ons to ensure clients can make their dog's stay customized to their personality, while creating maximum earning opportunity with revenue management. Cons Goose does not yet have some of the functionality that caters to our specific internal processes when it comes to daycare and boarding, but they are actively taking feedback and releasing updates that have tremendously improved back end client experience. Switched from [PetExec](https://www.capterra.com/p/92864/PetExec/) It was time to evolve past PetExec, and they were going to sunset the software as we were onboarding a new location so we had to make the switch which forced us to look at the top companies. Alternatives considered [Ginger](https://www.capterra.com/p/151872/Ginger-Page/) [MoeGo](https://www.capterra.com/p/165732/MoeGo/) [Paw Partner](https://www.capterra.com/p/203713/Paw-Partner/) Reasons for choosing Goose Because we believed that it would be the best product in the market...and so far that has come to fruition. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 9, 2026 Thanks so much for the review, Scott. We’re grateful for the kind words and excited to keep working with your team as we continue building Goose for the next wave of pet care operators. NA Natasha A. Owner Operator Veterinary ### "Twin Tides Kennel Approved " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2026 Overall, very positive experience working with Goose for all our kennel's needs. Awesome customer service, take care of their clients very well. Pros Twin Tides Kennel uses Goose Pet Software every day for our boarding, daycare, grooming, and training services, and it has made running our business much easier. The system is simple to use, booking appointments is quick, and keeping track of pet info, vaccines, and customer notes is very organized. The payment processing works smoothly, and our clients like the online booking feature. Customer support has also been great and they stay right on the pulse of the industry, regularly updating small issues and listening to feedback from businesses like ours. It is also awesome because where we are located in a more rural area, we are able to customize our messaging and customer outreach to match our style of need. An example is you are able to customize if your client receives the notification for cancelation or booking this mitigates confusion and over flooding the clients. What we like most is that it saves us time and keeps everything in one place. For a small business, it’s been a great value and has helped us stay organized and efficient. Cons I wish there was more of a notification center for things such as meet and greets. Where in a regular workday daycare, boarding and grooming is always being checked sometimes the meet and greet appointments will go unnoticed. If the online grooming booking did not allow customers to book if the Calander is full. This is also user error but if we have the day full of grooms but the time slots are not filled exactly clients can book an appointment that cannot be filled. Also, would love if you could book multiple grooms at a time similar to daycare, and also if the history of the last groom would auto fill for when booking a repeat customer. Just kind of a drawn-out process but still is a very easy to use system. Switched from [TownSq](https://www.capterra.com/p/179206/TownSq/) They were unable to keep up with all the services we had and our workload. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 8, 2026 Thanks so much for the review, Natasha. We’re glad to hear Goose is making it easier to manage boarding, daycare, grooming, and training in one place, and I’ve passed your feedback on grooming booking, repeat appointments, and notifications along to our product team. AE Amanda E. Front desk manager Hospitality ### "Right choice?" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 August 29, 2025 Still in the beginning stages but definitely feels like the overall process is made harder than it needs to be. Pros Customer support was great. Great with answering questions in an efficient manner. Has a few different ways to filter which is nice. Cons Checking in and checking out has multiple steps which seem unnecessary. Streamlining that process would be more beneficial all around. Switched from [Gingr](https://www.capterra.com/p/136469/Gingr/) Unknown as I am not the person who made the decision to switch Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 3, 2025 Hi Amanda, thank you for sharing your thoughts. We hear you on check-in and check-out, and we’re continuing to streamline that process so it feels more natural. At the same time, Goose is built to really shine when it comes to managing multiple services together, which helps reduce the workarounds many teams face with other systems. We appreciate your feedback and look forward to supporting you as you get more comfortable with Goose. MH Madison H. Sales and Service Manager Veterinary ### "Easy To Use and Learn" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2024 Everything so far has been great. The team is very attentive in helping with any issues that arise, which has not been many. Pros easy to use, runs smoothly and quickly. Very reliable and the GOOSE team is very helpful. Cons Searching for a person is in alphabetical order and they don't just come to the top of the page. Switched from [PawLoyalty Pro Software](https://www.capterra.com/p/122890/PawLoyalty-Pro-Software/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10020167/Goose/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Gingr vs Goose](https://www.capterra.com/compare/136469-10020167/Gingr-vs-Goose) [PetPocketbook vs Goose](https://www.capterra.com/compare/216597-10020167/PetPocketbook-vs-Goose)