--- title: "GoodCRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GoodCRM Software - reviews, pricing plans, popular comparisons to other Nonprofit CRM products and more." source_url: "https://www.capterra.com/p/10020181/GoodCRM/" page_type: "product" language: "en" --- # GoodCRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) GoodCRM ## What is GoodCRM? GoodCRM is a flexible customer relationship management tool specifically tailored for nonprofits and charities. We help to automate your processes and get more from your data, so you can focus on making an impact. ## What is GoodCRM used for? [Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GoodCRM?[Manage this product listing](https://www.g2.com/products/goodcrm/claim_requests/new?auto=true) ## GoodCRM Overview Updated September 2026 AI summary GoodCRM is a cloud-based CRM platform designed for small businesses that need to organize customer information and manage interactions efficiently. It offers essential capabilities like contact management, interaction tracking, lead management, and segmentation, supporting teams in maintaining accurate records and responding to customer needs. Deployment is web-based, making access and collaboration straightforward for distributed teams. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GoodCRM 0.0 VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (4,388) Value For Money 0.0 (0) Value For Money 4.0 (3,517) Customer Service 0.0 (0) Customer Service 4.1 (3,527) ## GoodCRM alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) Highest Rated [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) ## FAQs about GoodCRM Overview ### What company size and specific industries is GoodCRM built for? GoodCRM is designed for organizations in the third sector, including charities, nonprofits, social enterprises, and other mission-driven groups working with third sector clients. It suits teams of many sizes that need a CRM built around service delivery, relationship management, and support for good-cause operations. Features and Usability ### What are the key features of GoodCRM? GoodCRM offers contact management, interaction tracking, lead management, and segmentation. These features support storing contact details, recording customer interactions, organizing leads, and grouping records by segment for targeted follow-up and sales coordination. Integrations ### Which third-party tools and platforms does GoodCRM integrate with? GoodCRM integrates with Mailchimp for email marketing connections. This catalog integration links customer relationship management data with campaign management, allowing contacts and mailing lists to stay aligned within a single workflow. Getting Started and Support ### What training and onboarding options does GoodCRM offer? GoodCRM provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does GoodCRM offer? GoodCRM provides email/help desk support, an FAQ/forum, a knowledge base, and chat. These channels give users multiple ways to find answers or contact support, but no reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 14,838 Nonprofit CRM reviews According to Capterra reviewers, these are the CRM features buyers prioritize most when evaluating a solution: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) GoodCRM includes other CRM capabilities that reviewers also consider important, such as **Contact Management** (**44%**). This feature helps businesses keep customer details organized in one place, making it easier for teams to track interactions, maintain accurate records, and respond to customer needs more efficiently. Contact Management Manage, organize, and store contact information Interaction Tracking Track interaction history by documenting conversations for contacts Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Segmentation Group leads or contacts based on their specific characteristics GoodCRM 4 features ### All Features - Contact Management: Manage, organize, and store contact information - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Segmentation: Group leads or contacts based on their specific characteristics --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Pro Contact Vendor for Pricing It includes: - Email Capture - Email Mailouts - Donations and Fundraising Included - Segment Badges Micro Contact Vendor for Pricing It includes: - Unlimited constituents and custom fields - Programmes, Projects and Events Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.