# ParkM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ParkM the right Parking Management solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10020234/ParkM/reviews --- ParkM 5 (21) [View alternatives](https://www.capterra.com/p/10020234/ParkM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 6th, 2025 # Reviews of ParkM Ease of use 4.9 Customer Service 5.0 ## Showing most helpful reviews Showing 1-21 of 21 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JW Jocelyn W. Leasing Manager Real Estate Used the software for: 1-2 years ### "Quick & Easy To Manage!" March 11, 2025 5.0 There have been ups and downs during the experience with it. However it is turning out to be a wonderful system with more ups then downs. I have definitely recommended it to other companies that are looking for a new parking system because of how well it has worked for us and how much we like it. Pros Park M is easy to manage and the residents can easily make changes to their accounts when needed. Support is also quick to responded which is fantastic to have! Cons The scanner for management can be iffy sometimes with Samsung's. Works great with Apple phones Review Source TJ Tara J. Property Manager Management Consulting Used the software for: 2+ years ### "Great Service and Quality Customer Service " March 11, 2025 5.0 10 out of 10 - ParkM is always fast to respond with any help I may need. If I need a particular report more detailed, they find a way to do it and get it to me quickly. I appreciate all of their hard work Pros I love the Customer Service Quality the most about ParkM - they are super fast to answer any questions you might have or look up permits you might be missing. Cons I wish each vehicle HAD to be associated with a Unit number - I would like that to be a requirement when they are registering their vehicle to park on site Review Source AA Alyssa A. Concierge Hospitality Used the software for: 6-12 months ### "I support PARKM " March 11, 2025 5.0 Overall the system is great and works well. Pros They give instructions on how to purchase a permit Cons That the site does not remember expired cars/guest Review Source DC Dani C. Senior Assistant Property Manager Construction Used the software for: 2+ years ### "Senior Assistant Property Manager" March 31, 2025 5.0 I have been in property management for almost 5 years and even seeing them at the events like the trade show they are all so bubbly and welcoming. ParkM is such a good tool and selling point that our residents feel there is no hassle with not having to wait for the leasing office to be open. Pros The conveniency for both residents and the management team. The support email is always so responsive and fast! Cons The towing laws in CO has nothing to do with ParkM Review Source BS Brenda S. Property Manager Management Consulting Used the software for: 1-2 years ### "Love Park M" March 11, 2025 5.0 I enjoy working with park m, Mollly is amazing. Pros I love how they handle any issues, that occure. Cons At the beginning it was a struggle with the residents trying to figure out the system, now it has been super easy for them. Review Source RD Rachael D. Community Manager Real Estate Used the software for: 2+ years ### "Best Parking Management System!" March 11, 2025 5.0 Love the entire team at ParkM and thank you for providing an awesome service! Pros Very easy to set-up for a lease up community! Everyone we have worked with has been extremely helpful! Cons Nothing makes onsite team members lives so much easier as we do not have to monitor parking. Review Source JR Jess R. Regional Property Manager Real Estate Used the software for: 2+ years ### "ParkM was the first, and it's still the BEST" March 12, 2025 5.0 9/10 - love the staff, love the functionality Pros The resident facing requirements that took the liability and responsibility off the team. It made the weekends a lot easier Cons I wish staff could edit a bit more - it would be helpful when we have people in office Review Source KK Katheirne K. Community Manager Real Estate Used the software for: 2+ years ### "Team ParkM" March 11, 2025 5.0 Team and service is amazing!! Anytime I request something I get a prompt response and they go out of their way to help! Pros Their customer service - they always are so kind and extremely responsive Cons That we are no longer towing - parking management almost seems useless now. I know this is a law and no fault of ParkM Review Source JM Joni M. management Real Estate Used the software for: 1-2 years ### "Great company!" March 11, 2025 5.0 Great! Very great company, and always on point Pros What we like is now our parking spot is reserved for only us, and less car on the property Cons Having to pay for the parking, especially when you have multiple cars Review Source Response from ParkM March 12, 2025 Hi Joni, thank you for your feedback! Did you know that you can add your vehicle as an "Employee Vehicle" in the Property Manager Portal? Access free, valid permits for all employee vehicles by logging in with your Property Manager login, or contact your ParkM rep for more info. Hope this helps! HD Haley D. Leasing Consultant Commercial Real Estate Used the software for: 2+ years ### "Ultimately very satisfied!" March 11, 2025 5.0 We were all in all very satisfied. It was unfortunate however that we had to find out about the switch to elite towing through calling to have a tow and being denied service Pros That we don't have to worry too much about permitting at the property level. Cons Inconsistency in patrolling. We just never knew when it was happening and there were long stretches seemingly without patrol Review Source MM Marilyn M. Property Manager Real Estate Used the software for: 1-2 years ### "Great Experience" March 11, 2025 5.0 We have been with ParkM for many years and have always received great service. It is easy to contact our representative or customer service for assistance! Pros The ease at which residents can sign up on the website. Cons The fact that legally ParkM can no longer request vehicles to be towed on our behalf. Review Source KF Kimberly F. Property Manager Real Estate Used the software for: 1-2 years ### "We love ParkM!" March 12, 2025 5.0 It has been very positive. Everyone I have dealt with has been attentive and professional at all times. Pros They are great to work with and very responsive if we have any issues at all. They keep great records of resident contacts that helps us avoid any negative reactions with our residents. Cons I can't think of anything I don't like. They keep us in the loop and are very responsive if we need anything. Review Source DR Desiree R. District Manager Real Estate Used the software for: 2+ years ### "Would definitely recommend! " March 12, 2025 5.0 Pros The customer service from their reps! They’re always so great to work with. Cons Not their fault, just the laws here making it hard on everyone to actually mitigate parking issues. Review Source VG Victoria G. General Manager Real Estate Used the software for: 6-12 months ### "ParkM For the Win" March 27, 2025 5.0 Pros not having to manage my guest parking and having residents not need a physical parking pass Cons older residents dont always understand how to do it so we have to help them everytime. it would be better if there was an actual app instead of navigating through the website which isn't always ideal on your phone - better communication with tow companies who are towing offenders Review Source CW Colby W. Manager Hospitality Used the software for: 6-12 months ### "ParkM is fantastic!" March 12, 2025 5.0 Overall my experience with ParkM and specifically, Molly, has been amazing. I have worked with her at several properties and she is always professional, gives in-depth info and is so easy to work with Pros The platform is super easy to use, its a no-fuss way to monitor parking that makes property management easier Cons I actually don't have any cons as I really like the product Review Source RG Rae G. Community manager Real Estate Used the software for: 6-12 months ### "Good service " March 17, 2025 5.0 was a good service we just have to many affordable apartments Pros The customer service was great once you got ahold of them through email only Cons the registration process through email only Review Source VL Victoria L. Assistant Property Manager Real Estate Used the software for: 1-2 years ### "Park M is a plus " March 12, 2025 5.0 Overall I would give Park M 5 stars. Its nice to have a 3rd party company keeping an eye on things when we cant. Pros They are a safe and effective way to keep my properties parking lot neat. They are reliable and keep in touch. Cons That the law changed with towing nothing with park M. Review Source DC Daniel C. Leasing Consultant Real Estate Used the software for: 1-2 years ### "Love It SO Much! " March 11, 2025 5.0 I use it frequently and it is so much easier than getting out of the car to pay when you can just do it right from your phone. Pros How quick, easy, and convenient it is! Love it! Cons I want to know if certain areas charge on Sundays before going to pay. Other than that, it is great! Review Source AG Adriane G. Property Manager Real Estate Used the software for: 2+ years ### "Very Convenient, but residents have trouble understanding concept" March 11, 2025 4.0 ParkM is great, getting people to use it is the challenge Pros Being able to search license plates and vehicles Cons Getting people to understand it is a seperate app and not billed through the complex Review Source KG Karina G. Community Manager Real Estate Used the software for: 1-2 years ### "Community Manager " March 11, 2025 5.0 ParkM has been an awesome source for both my tenants, and myself. Our new move-in's always say how easy of a process is to obtain a parking permit. Pros ParkM takes care of what I don't want to take care of, and that's managing my parking permits. I love that! Cons Not a single complaint. They all do a fantastic job. Review Source KH Kyla H. Property Management Real Estate Used the software for: Less than 6 months ### "Great Experience" March 12, 2025 5.0 Pretty good for the time that I've been here. Pros The security it provides for our community Cons They can be rather inconsistent when it comes to showing up. Review Source Similar Products Featured ## Related categories [Parking Management](https://www.capterra.com/parking-management-software/)