# iscrm Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about iscrm Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/10020258/iscrm --- # iscrm Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) iscrm ## What is iscrm? The web-based business app iscrm digitises and automates the business processes of small and medium-sized companies with the aim of organising the administrative work environment just as effectively and intelligently as technical production processes. An internet connection is all that is needed to access centralized data management and communicate with third-party systems in the office, at home or on the move. With real-time access to all company data, employees can work on their business processes much more efficiently and quickly. Daily routine tasks can be automated. The programe is regarded as a universal tool for handling all business processes in a modern company. ## What is iscrm used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €12 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for iscrm?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://infosense.de/&name=iscrm) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### iscrm 4.3 (19) VS. [4.5 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price €12 Per User, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (19) Ease Of Use 4.4 (4,359) Value For Money 4.4 (19) Value For Money 4.3 (3,493) Customer Service 4.6 (18) Customer Service 4.4 (3,502) ## iscrm alternatives [4.4 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10020258/iscrm/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 4.6 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Activity Dashboard 4.2 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Calendar Management 4.3 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Document Storage 4.3 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Task Management 4.5 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Drag & Drop 4.6 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components iscrm 39 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track and manage schedules and meetings via an integrated calendar Notifications/alerts for upcoming events or tasks Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Store and organize information about customers and previous interactions Customize data fields to support various needs and use cases Import and export data to and from software applications Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Plan, manage, and track the financial activities of an individual or organization Caters to sales teams Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) Track interaction history by documenting conversations for contacts Track and manage inventory levels to maintain proper supply Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Access software remotely via mobile devices Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Track orders throughout the fulfillment process Plan and coordinate all the resources, costs and time needed to execute assignments Create, send, and track purchase orders and their statuses Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Reports specific to sales analysis for trends and strategies Search and filter data across systems to locate required information by entering keywords or certain criteria Create, manage and track all task activities and progression Get Advice We can help you find the software with the features you need. Features 4.4 (19) 4.4 Based on 19 reviews ## Pricing Value for money 4.4 (19) Free Trial Standard €12.00 Per User,Per Month Service €19.00 Per User,Per Month Max-Version €32.00 Per User,Per Month Value for money 4.4 (19) 4.4 Based on 19 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (18) 4.6 Based on 18 reviews ## User reviews Overall rating 4.3 Based on 19 reviews Filter by rating 5(8) 4(9) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent MS Mike S. Leiter Business Development Research ### "Gutes webbasierendes ERP-System" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 25, 2024 Im allgm, sind wir mit der Durchgängigkeit der einzelnen Module sehr zufrieden. Manchmal wurden die Prozesse nicht komplett durchdacht was das webbasierende Arbeiten und zwischenspeichern betrifft. Pros die Durchgängigkeit, das webbasierende arbeiten, Mobilität, recht hohe Flexibilität, viel Funktion für geringen Invest guter Support - schnelle Response Verbesserungsvorschläge werden geprüft und auch teilw. kurzfristig umgesetzt hohe Verfügbarkeit Cons keine tiefe MS365 Integration und Synchronisation, Reporting- und Vorlagen- Editor zu komplex LooknFeel etwas Oldschool Modul Projekt nicht komplett integr. Modul Aufgaben + Kalender: es müssen Masken gespeichert werden welche sich dann komplett schleißen obwohl noch Content im nächsten Reiter erfasst hätte müssen. Danach muss die Aufgabe oder auch der Kalendereintrag erneute gesucht werden. Switched from [SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) kaum Flexibilität, sehr hohe Kosten, zuviel Customizing, alter Core Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing iscrm es fehlt der ERP-Part. versteckte Kosten Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RR Robert R. Inhaber Wholesale ### "Ein hervorragendes Programm" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2024 Es ist ein übersichtliches CRM-Programm für eine effiziente Bearbeitung der Kunden aus einem Guss. Die Verknüpfungen funktionieren hervorragend, man spart dadurch viel Arbeitszeit. Pros Man braucht am Rechner keine App downloaden oder ein Programm installieren Rechnungsimport automatische und Zuweisung auf Rechnung im Kassenbuch Die Mandantenverwaltung ist einfach und effizient Sehr günstig und geeignet für Neugründer Cons Es ist keine Android App im PlayStore verfügbar Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TK Tom K. Innendienstleitung Construction ### "Gutes CRM im unteren Preissegment" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 18, 2024 Wir arbeiten nur mit Leads, damit sind wir sehr zufrieden. Für den Export wünschen wir uns eine Dokumentation oder einfachere Bedienbarkeit Pros Preis-Leistungsverhältnis, Möglichkeiten der Einstellung Cons Übersichtlichkeit und Anzeigeprobleme, z.B. wenn sich die Bildschirmgröße ändert. Umständliches Einloggen mit 3 Feldern. Alternatives considered [sevdesk](https://www.capterra.com/p/167048/sevdesk/) [lexoffice](https://www.capterra.com/p/182953/lexoffice/) Reasons for choosing iscrm Wir nutzen Sevdesk Parallel. Lexoffice gar nicht mehr, nur noch für Lohn Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Seda B. Assistentin Montage Electrical/Electronic Manufacturing ### "Transparenz" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 September 17, 2024 Manchmal ist es kompliziert um zu seinem Ziel zukommen, aber um Dateien für alle zugänglich zu machen und transparent zu gestallten ist es gut. Pros Dateiverwaltung zum jeweiligen Kundenstamm Cons Programm "Hängt" immer wieder, Das Kontaktbuch ist umständlich, E-Mail Inhaltssuche liefert keine guten Ergebnisse Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Shahid M. Geschäftsführer Facilities Services ### "Sehr gute Entwicklung, perfekte Beratung" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2024 Von der Beratung bis zur Umsetzung hat alles einwandfrei geklappt. Freue mich schon auf die weitere Zusammenarbeit mit Herrn Kohlbauer. Weiter so! Pros Sehr gute Entwicklung, perfekte Beratung. Die Zusammenarbeit einfach super! Cons Nachteile und iscrm??? Nichts. Alles läuft bestens! bei iscrm gibts nur Vorteile! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HB Hans-Werner B. Bezirksleiter Financial Services ### "Sehr gutes Preis/Leistungsverhältnis" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2024 Störungsfreie Nutzung mit guten Support Pros Die individuelle Einstellungsmöglichkeiten auf eigenen Bedürfnisse und Anforderungen Cons Die komplizierte Handhabung für die Reporterstellung. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Martin S. Geschäftsführer Printing ### "ERP für Klein- u. Mittelbetriebe die viel kann und dabei sehr günstig ist. " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 16, 2024 Komme mit der Software sehr gut zu recht. Verfügbarkeit ist immer gegeben. Ich kann mich seit Jahren an keine längere Zeit erinnern in der wir aufgrund von Ausfällen nicht arbeiten konnten. Pros Die Software ist extrem anpassungsfähig und hat einen umfassenden Funktionsumfang. Das SaaS Modell ist auch für Kleine Firmen sehr geeignet und die Kosten sind sehr fair berechnet. Es ist eine komplette Auftragsbearbeitung von Angebot bis Rechnung inkl. Lieferantenbestellung aus Auftragsbestätigungen möglich. Alle Dokumente sind vollkommen individuell an die Bedürfnisse des Kunden anpassbar. Wer sich etwas micht HTML auskennt und auch schon Berührung zu Programmiersprachen wie Javascript oder Phyton hatte kommt damit gut zu recht. Wer sich gar nicht auskennt, kann auf ein Serviceteam von Infosense zurückgreifen, die Beraten oder auch Dienstleistungen anbieten. Cons Als Apple MAC user muss man sich an die Windows "like" Oberfläche erst etwas gewöhnen. Ist zwar Jammern auf hohem Niveau, aber wollte es nur anbringen. Switched from [bexio](https://www.capterra.com/p/153203/bexio/) Preise konnten nicht auf vier Nachkommastellen angezeigt werden. Da wir Preise per 1000 Stück haben ist das für uns sehr wichtig. Auch konnte die Software nicht mit eigenen Feldern angepasst werden. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HS Hubert S. CEO, Internetdienstleisungen Tourismus Internet ### "iscrm - beste Software mit Beständigkeit und Sicherheit." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2024 Ich denke, wir haben das iscrm seit ca. 8 bis 10 Jahren. Die Software ist sehr sehr zuverlässig. Die Software ist sehr gut bedienbar. Ich selber habe derzeit die Software für 2 Gewerbebereiche beauftragt und habe die Software für 2 Bekannte (1 x Selbstständiger; 1 x Verein) eingerichtet. Mein Freelancer hat auf meinen Hinweis die Software jetzt auch seit 2 Jahren und ist auch sehr zufrieden damit. Pros Wir arbeiten mit iscrm zu viert. Zum Teil sind die Mitarbeiter im Büro, zum Teil im homeoffice. Das funktioniert hier sehr sehr gut. Wir können uns die Mails zuschieben, können interne Kommentare dazu schreiben. Bestens gelöst. Wir nutzen neben der Faktura auch einige Sonderfunktionen und haben auch bereits über den Support noch gesonderte Berichte einrichten lassen. Auch Exporte haben wir einrichten lassen. Ganz gleich, was wir an den Support schreiben - es wird sehr schnell umgesetzt oder die Fragen beantwortet, und das seit Jahren. Da haben wir mit der Fa. Infosense einen sehr zuverlässigen Partner. Cons Die E-Mail-Verwaltung könnte noch ein wenig besser konfigurierbar sein. Da sehe ich noch Potential. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PS Philipp S. Projektplaner Renewables & Environment ### "12345678910" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 September 16, 2024 Im Allgemeinen komme ich gut mit iscrm zurecht. Pros Mir gefällt Kontake 365 am besten. Es ist übersichtlich. Cons Mir gefällt Mail nicht. Es ist unübersichtlich. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BF Birgit F. Geschäftsführung Renewables & Environment ### "Gerade für kleine Unternehmen eine vollständige und bezahlbare Business Lösung" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 16, 2024 Wir nutzen iscrm für unsere gesamten Prozesse außer der Lagerwirtschaft für unser Fachunternehmen für Solaranlagen, dass integrierte crm System ist für unser Geschäft besonders wichtig. Pros Preis, Flexibilität,die Vielfalt von Prozessen die abgebildet werden können und Anpassbarkeit, für kleine Unternehmen eine sehr vollständige Software Lösung Cons Für Kaufleute wie mich doch hier und da schwierig umzugestalten, online Schulungen, gerne auch ksotenpflichtig wären schön. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing iscrm Weil es ein Werkzeug ist, dass alle Geschäftsprozesse abbildet, keine Aufwände für Schnittstellen, Preis/Leistungsverhältnis ist TOP Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10020258/iscrm/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)