--- title: "EasyGoIVR Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about EasyGoIVR Software - reviews, pricing plans, popular comparisons to other Contact Center products and more." source_url: "https://www.capterra.com/p/10020280/EasyGoIVR/" page_type: "product" language: "en" --- # EasyGoIVR Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) EasyGoIVR ## What is EasyGoIVR? EasyGoIVR is a cloud-based IVR software that is designed to provide the ultimate solution for calling with CTI API Integration. This multi-featured system offers personalized call responses, real-time call reporting and monitoring. The IVR software on the cloud greets callers with a personalized message based on the campaign-specific DID number. It interacts with the caller and directs the call to the appropriate destination as per the caller's needs. With its analytics feature, it provides a graphical representation of all connected and answered calls. If you are interested in trying our software, please feel free to reach out to us. Main Features:- \*Automatic Call \*Blacklisting \*CDR \*Custom Agent \*Call Recording \*Call Tracking \*IVR System \*Programmable ## What is EasyGoIVR used for? [Contact Center](https://www.capterra.com/contact-center-software/)[IVR](https://www.capterra.com/ivr-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹3000 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for EasyGoIVR?[Manage this product listing](https://www.g2.com/products/easygoivr/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### EasyGoIVR 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price ₹3000 Usage Based, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (118) Value For Money 0.0 (0) Value For Money 4.6 (118) Customer Service 0.0 (0) Customer Service 4.7 (118) ## EasyGoIVR alternatives [4.4 (4,092)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [Sobot Nexus](https://www.capterra.com/p/10025756/Sobot/) [4.9 (118)](https://www.capterra.com/p/10025756/Sobot/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025756/Sobot/) [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169627/RingOver/) [HoduCC](https://www.capterra.com/p/156136/HODUCC/) [4.6 (98)](https://www.capterra.com/p/156136/HODUCC/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156136/HODUCC/) ## FAQs about EasyGoIVR Overview ### What company size and specific industries is EasyGoIVR built for? EasyGoIVR is designed for organizations in education, institutions, healthcare, hotels, BPOs, call centers, automotive, government, tour and travel, transport, restaurants, food chains, finance, banking, and NBFCs. The audience spans companies of varying sizes, especially businesses that need IVR support for customer communications. Features and Usability ### What are the key features of EasyGoIVR? EasyGoIVR offers IVR, call routing, call transfer, queue management, and phone key input for handling inbound calls. It also includes call recording, call monitoring, call logging, real-time reporting, CRM, contact management, SMS messaging, live chat, and third-party integrations for multi-channel communication. Pricing ### How much does it cost and what fees or limitations are included? EasyGoIVR starts at ₹3000 per month for the Gold plan, which includes 5,000 free minutes, 8 channels, 50 agents, 1 DID, and 90-day validity, plus GST. The Platinum plan is ₹5000 plus GST, and the Diamond plan is ₹8000 plus GST with 16,000 free minutes and 365-day validity. A free trial is available. Integrations ### Which third-party tools and platforms does EasyGoIVR integrate with? EasyGoIVR integrates with 6 third-party platforms, including CRM and customer support tools such as Freshdesk, HubSpot CRM, Kapture CX, LeadSquared, Salesforce Platform, and Vtiger CRM. These catalog integrations cover sales, service, and lead management workflows across common business systems. Getting Started and Support ### What training and onboarding options does EasyGoIVR offer? EasyGoIVR provides in person training, live online sessions, webinars, documentation, and videos. In person training supports direct instruction, live online sessions and webinars allow guided learning remotely, documentation offers written reference material, and videos provide visual walkthroughs for reviewing features and setup steps. Getting Started and Support ### What customer support options does EasyGoIVR offer? EasyGoIVR provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support quality is available, so user experience with response times or helpfulness cannot be described from the catalog data. ## Features AI summary Based on 558 Contact Center reviews Capterra data shows that buyers of IVR software rank the following features as their top priorities: - **Call Center Management** (**53%** of reviewers rated this feature as critical) - **Call Routing** (**57%**) - **Automatic Call Distribution** (**52%**) EasyGoIVR supports **Call Center Management** and **Call Routing**, giving teams the tools to manage inbound operations and direct callers to the right destination more efficiently. However, it does not include **Automatic Call Distribution**. Instead, it offers other relevant features such as **Call Logging** (**46%**), **Call Monitoring** (**44%**), and **Call Recording** (**46%**), helping businesses track call activity, review agent interactions, and maintain records for quality control and training. API Application programming interface that allows for integration with other systems/databases Callback Scheduling Schedules callback times Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Caller ID Identify the number and contact information of a caller before answering the phone Call List Management Manage and track all past and future calls. Call Logging Collects essential call data such as call origin, call destination, call length, and other transaction details EasyGoIVR 43 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Scripting: Provide agents with a typical response for common call subject matter - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Callback Scheduling: Schedules callback times - Caller ID: Identify the number and contact information of a caller before answering the phone - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Live Chat: Ability to chat online in real time - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Language: Manage and support multiple languages - Pre-recorded Messages: Set of pre-recorded messages for candidates that can be shared before, during and after the video interview - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - SMS Messaging: Send messages via SMS - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Text to Speech: Turns text into natural sounding speech - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10020280/EasyGoIVR/pricing/) Gold ₹3,000 Usage Based,Per Month It includes: - 5000 Free Minutes - 0.5 Call Rate/Minutes - 8 Channel - 50 Agent - 10 Group - 1 DID Platinum ₹5,000 Usage Based,Per Month It includes: - 8000 Free Minutes - 0.4 Call Rate/Minutes - 16 Channel - 100 Agent - 30 Group - 1 DID Diamond ₹8,000 Flat Rate,Per Month It includes: - 16000 Free Minutes - 0.4 Call Rate/Minutes - 16 Channel - 100 Agent - 50 Group - 2 DID ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[ LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[ Kapture CX](https://www.capterra.com/p/266354/Kapture/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.