# EasyGoIVR Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about EasyGoIVR Software - reviews, pricing plans, popular comparisons to other IVR products and more. Source: https://www.capterra.com/p/10020280/EasyGoIVR --- # EasyGoIVR Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) EasyGoIVR ## What is EasyGoIVR? IVR systems are an essential tool in modern customer service. They manage incoming calls, route them, and provide assistance without human intervention. IVR tech facilitates communication between callers and computer systems via voice or keypad inputs. This guide explores IVR system functionality, benefits, implementation considerations, and future prospects. ## What is EasyGoIVR used for? [IVR](https://www.capterra.com/ivr-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹3000 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for EasyGoIVR?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sansoftwares.com&name=EasyGoIVR) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### EasyGoIVR 0.0 VS. [4.7 (881)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting Price ₹3000 Usage Based, Per Month Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (698) Value For Money 0.0 (0) Value For Money 4.5 (678) Customer Service 0.0 (0) Customer Service 4.6 (648) ## EasyGoIVR alternatives [4.7 (158)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [DeepCall](https://www.capterra.com/p/253222/DeepCall/) [4.9 (18)](https://www.capterra.com/p/253222/DeepCall/#reviews) Starting price $700.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [XCALLY](https://www.capterra.com/p/136894/XCALLY/) [4.8 (130)](https://www.capterra.com/p/136894/XCALLY/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about EasyGoIVR Overview ### What company size and specific industries is EasyGoIVR built for? EasyGoIVR is designed for organizations in education, institutions, healthcare, hotels, BPOs, call centers, automotive, government, tour and travel, transport, restaurants, food chains, finance, banking, and NBFCs, making it a fit for businesses and public-sector teams that need IVR support across these service-heavy industries. Features and Usability ### What are the key features of EasyGoIVR? EasyGoIVR offers IVR, call routing, call recording, call monitoring, and call logging for managing inbound and outbound calls. It also includes CRM and contact management, predictive dialer, queue management, callback scheduling, SMS messaging, live chat, real-time analytics, customizable reports, and third-party integrations. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? EasyGoIVR starts at ₹3000 per month for the Gold plan plus GST, which includes 5,000 free minutes and 90 days’ validity. The Platinum plan costs ₹5000 plus GST with 8,000 free minutes, and the Diamond plan costs ₹8000 plus GST with 16,000 free minutes and 365 days’ validity. A free trial is available. Integrations ### Which third-party tools and platforms does EasyGoIVR integrate with? EasyGoIVR integrates with 6 third-party platforms for customer support and CRM workflows, including Freshdesk, HubSpot CRM, Kapture CX, LeadSquared, Salesforce Platform, and Vtiger CRM. These integrations cover help desk, lead management, and sales systems used to route calls and keep customer records aligned. Getting Started and Support ### What training and onboarding options does EasyGoIVR offer? EasyGoIVR provides in-person training, live online sessions, webinars, documentation, and videos for teams getting started. In-person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does EasyGoIVR offer? EasyGoIVR provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support is available here, so support experience details such as response speed, helpfulness, or common frustrations cannot be described from the provided data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Callback Scheduling Schedules callback times Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Caller ID Identify the number and contact information of a caller before answering the phone Call List Management Manage and track all past and future calls. Call Logging Collects essential call data such as call origin, call destination, call length, and other transaction details EasyGoIVR 43 features Application programming interface that allows for integration with other systems/databases Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Manage and track all past and future calls. Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Provide agents with a typical response for common call subject matter Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Schedules callback times Identify the number and contact information of a caller before answering the phone Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communicate using direct chat or messages within the system Computer-telephony integration is the use of computers to manage telephone calls Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Access previous interactions or concerns to maintain customer relationships Alter the layout and content of reports Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Ability to chat online in real time Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and support multiple languages Set of pre-recorded messages for candidates that can be shared before, during and after the video interview System calls multiple numbers at once and connects the agent to the first number that answers Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Send messages via SMS Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Turns text into natural sounding speech Set up connections to third-party platforms to improve business processes Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Gold ₹3,000 Usage Based,Per Month It includes: - 5000 Free Minutes - 0.5 Call Rate/Minutes - 8 Channel - 50 Agent - 10 Group - 1 DID Platinum ₹5,000 Usage Based,Per Month It includes: - 8000 Free Minutes - 0.4 Call Rate/Minutes - 16 Channel - 100 Agent - 30 Group - 1 DID Diamond ₹8,000 Flat Rate,Per Month It includes: - 16000 Free Minutes - 0.4 Call Rate/Minutes - 16 Channel - 100 Agent - 50 Group - 2 DID ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[ LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[ Kapture CX](https://www.capterra.com/p/266354/Kapture/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.