--- title: "SanIVR Bot Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SanIVR Bot Software - reviews, pricing plans, popular comparisons to other IVR products and more." source_url: "https://www.capterra.com/p/10020281/SanIVR-Bot/" page_type: "product" language: "en" --- # SanIVR Bot Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) SanIVR Bot ## What is SanIVR Bot? SAN Softwares offers SanIVR Bot, an AI-driven smart voice bot with seamless CTI integration, designed to automate and enhance both outbound and inbound customer interactions. It delivers customized voice messages, guides users through intelligent IVR flows, and supports voice and manual inputs for a seamless experience. Powered by AI, it enables multilingual communication, dynamic decision-making, and real-time response handling to improve engagement and efficiency. With seamless human handoff and automated post-call feedback, businesses gain valuable insights while maintaining personalized support. SanIVR Bot is a scalable, intelligent solution built to optimize communication, streamline operations, and elevate customer experience. ## What is SanIVR Bot used for? [IVR](https://www.capterra.com/ivr-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SanIVR Bot?[Manage this product listing](https://www.g2.com/products/sanivr-bot/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SanIVR Bot 0.0 VS. [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting Price Contact vendor Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (3,420) Value For Money 0.0 (0) Value For Money 4.4 (2,806) Customer Service 0.0 (0) Customer Service 4.5 (2,990) ## SanIVR Bot alternatives [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.8 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.5 (101)](https://www.capterra.com/p/96628/InfoFlo/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about SanIVR Bot Overview ### What company size and specific industries is SanIVR Bot built for? SanIVR Bot is designed for organizations in education, institutions, healthcare, hotels, BPOs, call centers, the auto industry, government, tour and travel, transport, restaurants, food chains, finance, banking, and NBFCs. It is best suited for businesses and public-sector organizations that handle high volumes of customer interactions. Features and Usability ### What are the key features of SanIVR Bot? SanIVR Bot offers IVR, auto-dialer, predictive dialer, and automatic call distribution for inbound and outbound call handling. It also includes call routing, call transfer, call recording, call monitoring, and call logging, plus CRM, contact management, real-time reporting, alerts/notifications, SMS messaging, and live chat. Integrations ### Which third-party tools and platforms does SanIVR Bot integrate with? SanIVR Bot integrates with 6 third-party platforms for customer support and CRM workflows, including Freshdesk, HubSpot CRM, Kapture CX, LeadSquared, Salesforce Platform, and Vtiger CRM. These catalog integrations cover help desk and sales systems used to manage leads, tickets, and customer records. Getting Started and Support ### What training and onboarding options does SanIVR Bot offer? SanIVR Bot provides in person training, live online sessions, webinars, and videos to help teams get started. In person training supports direct guidance, live online sessions allow remote instruction, webinars cover scheduled group learning, and videos offer self-paced reference material. Getting Started and Support ### What customer support options does SanIVR Bot offer? SanIVR Bot provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations, so the support experience cannot be characterized beyond the listed contact options. ## Features AI summary Based on 558 IVR reviews Capterra data shows that buyers of IVR software rank the following features as their top priorities: - **Call Center Management** (**53%** of reviewers rated this feature as critical) - **Call Routing** (**57%**) - **Automatic Call Distribution** (**52%**) SanIVR Bot supports all three features that reviewers rate most important: **Call Center Management**, **Call Routing**, and **Automatic Call Distribution**. Together, these capabilities help businesses manage inbound call operations, direct callers to the right destination faster, and distribute call volumes more efficiently, allowing teams to improve response times and deliver more consistent customer service. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Auto-Dialer System that automatically dials calls Automatic Call Distribution Distribute/route/connect calls SanIVR Bot 49 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Auto-Dialer: System that automatically dials calls - Automatic Call Distribution: Distribute/route/connect calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Disposition: Track and report on call outcomes - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Scripting: Provide agents with a typical response for common call subject matter - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Callback Scheduling: Schedules callback times - Caller ID: Identify the number and contact information of a caller before answering the phone - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Live Chat: Ability to chat online in real time - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Language: Manage and support multiple languages - Pre-recorded Messages: Set of pre-recorded messages for candidates that can be shared before, during and after the video interview - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - SMS Messaging: Send messages via SMS - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Text to Speech: Turns text into natural sounding speech - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[ LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[ Kapture CX](https://www.capterra.com/p/266354/Kapture/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.