--- title: "SanIPPBX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SanIPPBX Software - reviews, pricing plans, popular comparisons to other Cloud PBX products and more." source_url: "https://www.capterra.com/p/10020282/SanIPPBX/" page_type: "product" language: "en" --- # SanIPPBX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) SanIPPBX ## What is SanIPPBX? SAN Softwares is the leading provider of IP PBX servers in India, and their San-IPPBX software is a game-changer that combines advanced technology with cost-effectiveness. With San-IPPBX, you can connect your multi-branched offices over the internet, and interconnect all mediums including PRI, analog line, VOIP, GSM, and more, using any resource such as analog phones, IP Phones, PCs, laptops, and smartphones. San-IPPBX is highly scalable and interoperable with any existing setup, making it the ideal choice for businesses of all sizes. Upgrade your communication system with San-IPPBX today! Main Features: Live Call Monitoring CDR Dashboard to Monitor Outgoing/Incoming/Intercom/Missed Calls Extension Wise Utilization Report Ac Code Wise Utilization Report Peak Hours Report Queue Report Mobile Agent Management and Report Third Party API Integration Integrated with Zoho, Salesforce, Leadsquared, NoPaperForm, Microsoft Dynamics, freshdesk, Hubspot, sugarCRM, Zendesk, Pipedrive, vtiger ## What is SanIPPBX used for? [Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[IVR](https://www.capterra.com/ivr-software/)[VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SanIPPBX?[Manage this product listing](https://www.g2.com/products/sanippbx/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SanIPPBX 0.0 VS. [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price Contact vendor Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (467) Value For Money 0.0 (0) Value For Money 4.3 (308) Customer Service 0.0 (0) Customer Service 4.1 (339) ## SanIPPBX alternatives [4.0 (46)](https://www.capterra.com/p/251900/Zoho-Voice/reviews/) Starting price $34.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203084/VoIP-ms/) Highest Rated [HoduPBX](https://www.capterra.com/p/208449/HoduPBX/) [5.0 (22)](https://www.capterra.com/p/208449/HoduPBX/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208449/HoduPBX/) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) [4.5 (246)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208535/Zoom-Phone/) ## FAQs about SanIPPBX Overview ### What company size and specific industries is SanIPPBX built for? SanIPPBX is designed for organizations in education, institutions, healthcare, hospitality, BPOs, call centers, the auto industry, government, tourism and travel, transport, restaurants, food chains, finance, banking, and NBFCs, making it suitable for a wide range of industry-specific business environments. Features and Usability ### What are the key features of SanIPPBX? SanIPPBX offers call center management features such as automatic call distribution, call routing, queue management, ring groups, and call monitoring. It also includes call logging, call recording, call reporting, IVR, voicemail, SIP trunking, SMS messaging, video conferencing, role-based permissions, and third-party integrations. Integrations ### Which third-party tools and platforms does SanIPPBX integrate with? SanIPPBX integrates with 6 third-party platforms, including CRM and customer support tools such as Freshdesk, HubSpot CRM, Kapture CX, LeadSquared, Salesforce Platform, and Vtiger CRM. These cataloged connections cover sales, service, and lead management workflows across common business systems. Getting Started and Support ### What training and onboarding options does SanIPPBX offer? SanIPPBX provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, group learning, self-paced reference, and visual walkthroughs for teams setting up the system and reviewing features. Getting Started and Support ### What customer support options does SanIPPBX offer? SanIPPBX provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support access is listed across multiple channels, giving users several ways to get help and find information. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 181 Cloud PBX reviews Capterra data shows that buyers of Cloud PBX rank the following features as their top priorities: - **Call Routing** (**59%** of reviewers rated this feature as critical) - **Communication Management** (**52%**) - **Caller ID** (**45%**) SanIPPBX supports all three features that reviewers rate most highly: **Call Routing**, **Communication Management**, and **Caller ID**. Together, these capabilities help businesses direct calls to the right people, manage conversations across channels, and identify incoming callers more clearly, allowing teams to respond faster and handle communications more efficiently. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Automatic Call Distribution Distribute/route/connect calls Callback Scheduling Schedules callback times Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. SanIPPBX 37 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automatic Call Distribution: Distribute/route/connect calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Disposition: Track and report on call outcomes - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Callback Scheduling: Schedules callback times - Caller ID: Identify the number and contact information of a caller before answering the phone - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Reports: Alter the layout and content of reports - For Cloud Phone Systems: For Cloud-based phone system that sends and receives calls via the internet. - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Updates: Receive system updates as soon as any changes are made - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - SIP Trunking: Enables the connectivity to send and receive calls over the internet - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Video Conferencing: Connect with meeting participants remotely over video - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[ LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[ Kapture CX](https://www.capterra.com/p/266354/Kapture/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.