# Luware Recording Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Luware Recording Software - reviews, pricing plans, popular comparisons to other Speech Analytics products and more. Source: https://www.capterra.com/p/10020330/Luware-Recording --- # Luware Recording Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Luware Recording ## What is Luware Recording? Luware Recording is a cloud-based, enterprise-grade compliance and quality monitoring solution for organizations operating across multiple communication platforms. It enables secure capture, storage, and analysis of voice, video, and text interactions in a single interface. As a Microsoft-certified solution, Luware Recording supports regulated industries with AI-powered speech analytics, high availability, and strong security controls—helping organizations monitor communications, gain actionable insights, and meet regulatory requirements with confidence. ## What is Luware Recording used for? [Data Loss Prevention](https://www.capterra.com/data-loss-prevention-software/)[Compliance](https://www.capterra.com/compliance-software/)[Call Recording](https://www.capterra.com/call-recording-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CHF9 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Luware Recording?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.luware.com&name=Luware Recording) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Luware Recording 0.0 VS. [4.7 (158)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting Price CHF9 Per User, Per Month Starting Price $79 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (263) Value For Money 0.0 (0) Value For Money 4.5 (201) Customer Service 0.0 (0) Customer Service 4.6 (209) ## Luware Recording alternatives [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Calabrio ONE](https://www.capterra.com/p/110588/Calabrio-One-Suite/) [4.5 (263)](https://www.capterra.com/p/110588/Calabrio-One-Suite/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Gong.io](https://www.capterra.com/p/157969/Gong-io/) [4.8 (561)](https://www.capterra.com/p/157969/Gong-io/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about Luware Recording Overview ### What company size and specific industries is Luware Recording built for? Luware Recording is designed for mid-size and enterprise organizations that need secure, compliant recording of voice, video, and text communications across multiple platforms. It is a fit for businesses with formal monitoring and recordkeeping requirements, especially in regulated environments where communication capture and compliance matter. Features and Usability ### What are the key features of Luware Recording? Luware Recording offers audio capture, on-demand recording, call monitoring, and call transcription with automatic transcription and speech-to-text analysis. It also includes activity tracking, audit trail, archiving and retention, role-based permissions, compliance management, secure data storage, customizable reports, real-time monitoring, and third-party integrations. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does Luware Recording integrate with? Luware Recording connects natively to Microsoft Teams. Getting Started and Support ### What training and onboarding options does Luware Recording offer? Luware Recording provides live online sessions, webinars, documentation, and videos for training and onboarding. Live online sessions and webinars can support guided instruction, while documentation and videos offer self-paced reference materials for teams that need written or visual guidance. Getting Started and Support ### What customer support options does Luware Recording offer? Luware Recording provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support quality is available in the catalog data, so there is no evidence to describe response times, helpfulness, or common frustrations with any channel. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Audio Capture Record audio or import/upload audio files Audit Trail A record of all activities within the system, including user access, changes made, etc. Luware Recording 30 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Record audio or import/upload audio files A record of all activities within the system, including user access, changes made, etc. Use AI to convert voice into text automatically Listen to live phone conversations for the purpose of training and assessing agent performance Track and report on all incoming and outgoing calls Voice conversion to text Track and manage adherence to policies for any service, product, process, or supplier Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Protect sensitive data for digital privacy Graphical representation of data Manage and track all disruptions and incidents Prevent malicious actions by individuals connected to the organization, such as current and past employees, contractors, or associates Track interaction history by documenting conversations for contacts Observe and track the demand, usage, progress or quality of a system, product, or user Record the audio of phone conversations for quality assurance purposes A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create, manage, and track policies and procedures within an organization Record live video calls to play later Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Analyze potential risks across the organization Set & manage permission levels based on user roles and restrict access to only authorized individuals Securely stores data to prevent data loss or breaches Systematic evaluation of the security of a company's overall security system and situation Analyze, correct, and monitor speech for transcriptions or recordings Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. ## Pricing Luware Recording Essential CHF9.00 Per User,Per Month ## Integrations [ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.