--- title: "Luware Recording Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Luware Recording Software - reviews, pricing plans, popular comparisons to other Speech Analytics products and more." source_url: "https://www.capterra.com/p/10020330/Luware-Recording/" page_type: "product" language: "en" --- # Luware Recording Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Luware Recording ## What is Luware Recording? Luware Recording is a cloud-based, enterprise-grade compliance and quality monitoring solution for organizations operating across multiple communication platforms. It enables secure capture, storage, and analysis of voice, video, and text interactions in a single interface. As a Microsoft-certified solution, Luware Recording supports regulated industries with AI-powered speech analytics, high availability, and strong security controls—helping organizations monitor communications, gain actionable insights, and meet regulatory requirements with confidence. ## What is Luware Recording used for? [Data Loss Prevention](https://www.capterra.com/data-loss-prevention-software/)[Compliance](https://www.capterra.com/compliance-software/)[Call Recording](https://www.capterra.com/call-recording-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CHF9 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Luware Recording?[Manage this product listing](https://www.g2.com/products/luware-recording/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Luware Recording 0.0 VS. [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price CHF9 Per User, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (263) Value For Money 0.0 (0) Value For Money 4.3 (201) Customer Service 0.0 (0) Customer Service 4.1 (209) ## Luware Recording alternatives [Calabrio ONE](https://www.capterra.com/p/110588/Calabrio-One-Suite/) [4.5 (263)](https://www.capterra.com/p/110588/Calabrio-One-Suite/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/110588/Calabrio-One-Suite/) [CTM](https://www.capterra.com/p/152004/Call-tracking-software/) [4.7 (159)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152004/Call-tracking-software/) [Gong](https://www.capterra.com/p/157969/Gong-io/) [4.8 (561)](https://www.capterra.com/p/157969/Gong-io/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157969/Gong-io/) Highest Rated [Leexi](https://www.capterra.com/p/268555/Leexi/) [4.9 (35)](https://www.capterra.com/p/268555/Leexi/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/268555/Leexi/) ## FAQs about Luware Recording Overview ### What company size and specific industries is Luware Recording built for? Luware Recording is designed for mid-size and enterprise organizations that need secure, compliant recording of voice, video, and text communications across multiple platforms. It is a fit for regulated sectors and any business that must capture and monitor communications for compliance and oversight. Features and Usability ### What are the key features of Luware Recording? Luware Recording offers call and audio recording, on-demand recording, automatic transcription, and speech-to-text analysis for captured interactions. It also includes real-time monitoring, activity tracking, audit trail, compliance management, archiving and retention, role-based permissions, secure data storage, customizable reports, and third-party integrations. Integrations ### Which third-party tools and platforms does Luware Recording integrate with? Luware Recording connects natively to Microsoft Teams. Getting Started and Support ### What training and onboarding options does Luware Recording offer? Luware Recording provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos give users written and visual reference materials for self-paced learning and feature review. Getting Started and Support ### What customer support options does Luware Recording offer? Luware Recording provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support quality is available in the catalog data, so no conclusions can be drawn about response times, helpfulness, or common frustrations. ## Features AI summary Based on 657 Speech Analytics reviews Capterra reviewers highlight these as the features that matter most when choosing Speech Analytics software: - **Performance Management** (**65%** of reviewers rated this feature as critical) - **Recording** (**72%**) - **Audio Capture** (**56%**) Luware Recording includes **Recording** and **Audio Capture**, giving teams the tools to capture conversations accurately and keep a reliable record for review and analysis. However, it does not include **Performance Management**. Instead, it offers other important capabilities that reviewers also value, such as **Automatic Transcription** (**53%**) and **Reporting & Statistics** (**50%**), helping businesses review call content faster, track trends, and improve oversight across customer interactions. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Audio Capture Record audio or import/upload audio files Audit Trail A record of all activities within the system, including user access, changes made, etc. Luware Recording 30 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audio Capture: Record audio or import/upload audio files - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Transcription: Use AI to convert voice into text automatically - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Reporting: Track and report on all incoming and outgoing calls - Call Transcription: Voice conversion to text - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Incident Management: Manage and track all disruptions and incidents - Insider Threat Protection: Prevent malicious actions by individuals connected to the organization, such as current and past employees, contractors, or associates - Interaction Tracking: Track interaction history by documenting conversations for contacts - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Recording: Record live video calls to play later - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Risk Analysis: Analyze potential risks across the organization - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Secure Data Storage: Securely stores data to prevent data loss or breaches - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Speech-to-Text Analysis: Analyze, correct, and monitor speech for transcriptions or recordings - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing Luware Recording Essential CHF9.00 Per User,Per Month ## Integrations [ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.