# OnChat Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about OnChat Software - reviews, pricing plans, popular comparisons to other Chatbot products and more. Source: https://www.capterra.com/p/10020460/OnChat --- # OnChat Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) OnChat ## What is OnChat? OnChat is an AI chatbot creation platform that allows virtual assistance through automated responses, helps in lead generation, manages marketing, handles operations, sale processes and more. ## What is OnChat used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OnChat?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://soldigo.com/&name=OnChat) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OnChat 0.0 VS. [4.7 (30)](https://www.capterra.com/p/10031687/Text/#reviews) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (30) Value For Money 0.0 (0) Value For Money 4.4 (29) Customer Service 0.0 (0) Customer Service 4.7 (30) ## OnChat alternatives [4.6 (18)](https://www.capterra.com/p/10031266/Fin/#reviews) Starting price $0.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (487)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (66)](https://www.capterra.com/p/166420/ChatBot/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about OnChat Overview ### What company size and specific industries is OnChat built for? OnChat is designed for businesses of all sizes, including small businesses, mid-market companies, and enterprises. It fits any industry that needs real-time customer assistance, lead generation, and conversation analysis, making it suitable for teams that want to manage customer chats and support interactions more effectively. Features and Usability ### What are the key features of OnChat? OnChat offers AI Copilot, AI/Machine Learning, and Natural Language Processing for chatbot interactions, plus Automated Responses, Query Suggestions, and a Pre-Configured Bot for handling customer questions. It also includes Live Chat, Multi-Channel Communication, Transcripts/Chat History, Lead Capture, Language Detection, and Workflow Automation for support and sales workflows. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does OnChat integrate with? OnChat integrates with Odoo, Shopify, Telegram, WhatsApp, and WooCommerce. These integrations cover e-commerce, business operations, and messaging platforms, giving OnChat connections to store management, customer communication, and back-office workflows through a compact set of five third-party tools. Getting Started and Support ### What training and onboarding options does OnChat offer? OnChat provides in-person training options for teams that want guided setup and instruction delivered face to face. This format can support direct discussion of product features, basic workflows, and questions during onboarding, using a structured session led by a trainer. Getting Started and Support ### What customer support options does OnChat offer? OnChat provides email/help desk, FAQ/forum, phone support, and chat. No reviewer feedback on support is available here, so support quality, response speed, and helpfulness cannot be assessed from user reports. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Code-free Development Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language OnChat 19 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data Application programming interface that allows for integration with other systems/databases Automatic reply functionality for incoming messages AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Provide online support for your customers through live chat or help desk functionality Used as a promotional or demonstration tool in sales and marketing presentations Identify different languages Automatically identify and save contact information of potential customers Ability to chat online in real time Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Copy on the page or chat window encouraging the user to engage with the chat option See options for potential search queries within the system View messages sent by both parties during the chat conversation Streamlining repetitive tasks and activities through automated and predefined workflows Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial available ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Telegram](https://www.capterra.com/p/180347/Telegram/)[ Odoo](https://www.capterra.com/p/135618/Odoo/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.