--- title: "OnChat Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OnChat Software - reviews, pricing plans, popular comparisons to other Chatbot products and more." source_url: "https://www.capterra.com/p/10020460/OnChat/" page_type: "product" language: "en" --- # OnChat Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) OnChat ## What is OnChat? OnChat is an AI chatbot creation platform that allows virtual assistance through automated responses, helps in lead generation, manages marketing, handles operations, sale processes and more. ## What is OnChat used for? [Chatbot](https://www.capterra.com/chatbot-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OnChat?[Manage this product listing](https://www.g2.com/products/onchat/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OnChat 0.0 VS. [### ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (402)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (402) Value For Money 0.0 (0) Value For Money 4.3 (351) Customer Service 0.0 (0) Customer Service 4.0 (327) ## OnChat alternatives [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) [4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012414/Chatbase/) Highest Rated [Botsonic](https://www.capterra.com/p/10016782/Botsonic/) [4.8 (81)](https://www.capterra.com/p/10016782/Botsonic/reviews/) Starting price $16.67 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016782/Botsonic/) [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) [Zipchat](https://www.capterra.com/p/10014211/Zipchat/) [4.8 (26)](https://www.capterra.com/p/10014211/Zipchat/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10014211/Zipchat/) ## FAQs about OnChat Overview ### What company size and specific industries is OnChat built for? OnChat is designed for businesses of all sizes, including small businesses, mid-market companies, and larger enterprises. It is suitable for organizations in any industry that need real-time customer support, lead generation, and conversation analysis, rather than a solution limited to a specific sector. Features and Usability ### What are the key features of OnChat? OnChat offers AI Copilot and Natural Language Processing for chatbot interactions, plus Automated Responses, Query Suggestions, and a Pre-Configured Bot. It also includes Live Chat, Proactive Chat, Transcripts/Chat History, Lead Capture, Multi-Channel Communication, Multi-Language support, API access, and Workflow Automation. Integrations ### Which third-party tools and platforms does OnChat integrate with? OnChat integrates with 5 third-party platforms: Odoo, Shopify, Telegram, WhatsApp, and WooCommerce. Its catalog covers business systems and commerce and messaging channels, including Odoo and Shopify for operations and WooCommerce, Telegram, and WhatsApp for customer communication. Getting Started and Support ### What training and onboarding options does OnChat offer? OnChat provides in-person training for teams that need guided setup and hands-on instruction. This format can support direct interaction with trainers, on-site questions, and step-by-step review of features and workflows during onboarding. Getting Started and Support ### What customer support options does OnChat offer? OnChat provides Email/Help Desk, FAQ/Forum, Phone Support, and Chat. Support experience details are not available from reviewer feedback in the catalog data, so no claims can be made about response speed, helpfulness, or common frustrations. ## Features AI summary Based on 1,278 Chatbot reviews Capterra data shows that buyers of chatbot software rank the following features as their top priorities: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) OnChat supports all three of the features reviewers value most: **Automated Responses**, **Language Detection**, and **Natural Language Processing**. Together, these capabilities help businesses respond faster, understand user intent across different languages, and deliver more relevant conversations, allowing teams to improve customer support efficiency and handle interactions at scale. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Code-free Development Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. OnChat 19 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Code-free Development: Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Support: Provide online support for your customers through live chat or help desk functionality - For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Language Detection: Identify different languages - Lead Capture: Automatically identify and save contact information of potential customers - Live Chat: Ability to chat online in real time - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Pre-Configured Bot: Existing bot models for AI-based tools commonly used for auditory and textual conversation methods - Proactive Chat: Copy on the page or chat window encouraging the user to engage with the chat option - Query Suggestions: See options for potential search queries within the system - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial available ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Telegram](https://www.capterra.com/p/180347/Telegram/)[ Odoo](https://www.capterra.com/p/135618/Odoo/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.