# Thriwin Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Thriwin Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/10020472/Thirwin

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# 

 Thriwin Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Thriwin

## What is Thriwin?

Thriwin is a pay-per-use sales customer relationship management (CRM) software for B2B companies. The software aims to help users generate more deals, close them faster, and eliminate fixed subscription costs through pay-per-use pricing. Thriwin provides lead management, call recording and analysis, pipeline tracking, analytics dashboards, content forms, and contact lists.

## What is Thriwin used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$50

Flat Rate, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Thriwin

4.8 (12)

VS.

[4.5 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting Price

$50

Usage Based, Per Month

Starting Price

$20

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (12)

Ease Of Use

4.4 (4,352)

Value For Money

4.9 (12)

Value For Money

4.3 (3,488)

Customer Service

5.0 (12)

Customer Service

4.4 (3,496)

## Thriwin alternatives

[4.4 (18,765)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (721)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (819)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10020472/Thirwin/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Lead Management

4.6 (11)

72.73% of 11 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Sales Pipeline Management

4.8 (11)

72.73% of 11 reviewers that rated this feature as important or highly important

Pipeline view and tracking lead status

Customizable Fields

4.6 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

Reporting/Analytics

4.6 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Contact Management

4.5 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Task Management

4.3 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Thriwin 34 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track and manage schedules and meetings via an integrated calendar

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage, organize, and store contact information

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Import and export data to and from software applications

Store and organize documents in a centralized system

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Form predictions based on past and present data/trends

Use AI to generate content in the form of text, images, videos, etc.

Track interaction history by documenting conversations for contacts

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Predict future data based on historical data sets

Generate quotes or estimates for customers

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Pipeline view and tracking lead status

Reports specific to sales analysis for trends and strategies

Group leads or contacts based on their specific characteristics

Create, manage and track all task activities and progression

Organize customer data and accounts by user or geography

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (12)

4.6

Based on 12 reviews

## Pricing

Value for money

4.9 (12)

Free Trial

Free Version

Startup

$50.00

Flat Rate,Per Month

Value for money

4.9 (12)

4.9

Based on 12 reviews

## Integrations

[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Brevo](https://www.capterra.com/p/132996/brevo/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (12)

5.0

Based on 12 reviews

## User reviews

Overall rating

4.8

Based on 12 reviews

Filter by rating

5(10)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Vikas S.

Founder

Information Technology and Services

### "Great CRM, rich with capabilities like call dialer, email outreach and AI SDR."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 12, 2025

Overall, Thriwin is a solid proposition for Sales and companies of all sizes, esp. Startups and Early Stage companies.

Pros

For an early stage startup like ours, Thriwin is an great proposition. Free to get started, and rich with features like CRM, call dialer, email outreach and AI SDR - much better than trying to manage using excels or buying expensive subscriptions across multiple tools.

Cons

Sometimes, the UI flow requires a little back and forth - like between companies, contacts and deals screens - however nothing that the team can't get used to quickly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VN

Vivek N.

COO

Computer Software

### "Great go to tool if you are serious about your outbound"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 12, 2025

Pros

Thriwin has completely transformed how we do outbound sales. The AI-assisted workflows make prospecting, personalization, and follow-ups incredibly efficient what used to take hours now takes minutes. The platform doesn’t just automate outreach, it makes it smarter. Support has been truly incredible and always on time.

Cons

As of now, we haven’t encountered any significant issues with the platform based on our current usage. It has been stable, intuitive, and has consistently met our expectations in terms of performance and results. We'll continue to monitor as we scale, but so far, the experience has been seamless.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 15, 2025

Thanks for your review Vivek, glad to see you had a great experience with Thriwin!

HA

Harshul A.

Founder

Translation and Localization

### "Best AI Calling SDR "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 29, 2025

The most efficient calling AI agent we have used, Thriwin's AI agent, is doing an amazing job and generating a consistent pipeline

Pros

Best AI Calling SDR with CRM integration for Sales outreach, consistently increasing our sales outreach pipeline

Cons

Nothing as of now, Thriwin team has developed an efficient agent which is integrated with crm, which is making the sales process efficient

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 2, 2025

Thanks for your review Harshul!

CM

Christopher M.

President

Construction

### "BEST AI APPLICATION ON THE MARKET!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 21, 2025

\[sensitive content hidden\] and the team at Thriwin are exceptionally personable and dedicated. They take the time to fully understand your needs and tailor their services to deliver maximum value. My experience with them has been nothing short of outstanding.

Pros

\[sensitive content hidden\] and the team at Thriwin are outstanding professionals. Their expertise in the industry is unmatched, and it's a pleasure working with such a knowledgeable and dedicated group.

Cons

As expected, Thriwin and the team consistently exceeds expectations and goes above and beyond in every aspect.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 22, 2025

Thanks a lot for your kind words Christopher. Hope you double your revenues every year using our platform :)

SP

Shan P.

Co-founder

Internet

### "Intuitive platform and personalized customer support "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 29, 2024

Our experience with Thriwin has been outstanding. The interface is intuitive and powerful, helping streamline our processes and boost efficiency.Their personalized service truly stands out—they go above and beyond to understand our specific needs, delivering quick, tailored solutions that keep our team running smoothly. It’s rare to find this level of support and customization in one place.

Pros

Easy to use and understand platform. And their personalized customer support

Cons

Limited integrations but now they have got them too

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Reasons for choosing Thriwin

It was easy to understand and implement and customer support was top notch

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CA

Chetan A.

Founder Director

Computer Software

### "Excellent CRM - HIghly recommended"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 28, 2024

Its a pleasant experience working with the thriwin team. as they are very supportive - and assisted us all through the journey!

Pros

Thriwin is a very easy to use, intuitive and modular product. My team was quickly able to get onboard and use it from Day 1. The seamless workflows right from lead management to deal closure helped me handle the sales funnel more actively. Their product integrations and analytics was a bonus.

Cons

Nothing specific that I do not like about Thriwin

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

YS

Yunus S.

Business Development Director

Electrical/Electronic Manufacturing

### "Effective CRM with Room for Improvement"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 21, 2024

Overall, Thriwin has been a valuable asset in managing our sales process. It's easy to use, especially for our team of cold callers and sales reps who need to stay organized and focused on follow-ups. However, there are some limitations in integrations, which can make it less versatile when trying to connect with other tools we rely on.

Pros

Thriwin’s intuitive interface and customizable dashboards have been particularly helpful in managing and tracking sales pipelines efficiently. The ability to easily organize leads and monitor follow-ups has streamlined the sales process for my team, especially in handling high volumes of cold calls and demo scheduling.

Cons

One area where Thriwin could improve is its integration with other tools. We use multiple platforms for different stages of our sales process, and it would be more efficient if Thriwin had stronger integrations or open APIs to sync with other systems seamlessly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Shubham B.

Manger -GTM

Computer & Network Security

### "Great product led by a dedicated team"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 16, 2024

Pros

Thriwin team and \[sensitive content hidden\] are very customer centric and dedicated to build it as a world class product ,always available to mitigate any issues.

Cons

No cons as a startup the product keep evolving to enable the best for users , if an issue arises team is available to help out.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 24, 2024

Thanks for your review Shubham. Thriwin prides itself on its customer centricity. Looking forward to elevating your CRM experience over time.

RO

Rohit O.

Co-Founder Sales Director

Pharmaceuticals

### "Thriwin - A CRM tool that changes the world you see !"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 11, 2024

\- Interesting and easy to operate tool - Hassle free operation - Easy to understand and use it effectively especially for Start-Up's - Has the requisites to replace excel sheets and use the CRM to manage effectively and analyse the data leading to corrective actions

Pros

\- Ease of use - Convenient for associates to feed the data and analyze the same - Calling feature which also helps in analysis of the call conducted - Lead Management - Deals review and analysis - Interactive Dashboard - KPI assignment

Cons

\- Less of graphical tools / images to depict the data - Less flexibility to customize the stages

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

[Odoo](https://www.capterra.com/p/135618/Odoo/)

Reasons for choosing Thriwin

Thriwin is simple to use and analyze based on economical costing (per user / per deal charges) which helps you to effectively use the tool compared to others which are much complicated and work on subscription models annually.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 17, 2024

Hi Rohit, thanks a lot for your review. We are adding additional dashboards & reports which will be a game changer for your sales analytics!

YK

Yash K.

Founder

Information Technology and Services

### "Thriwin's B2B Sales CRM"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 10, 2024

Overall had a good experience with the CRM. Quality of support and response to feature requests is good.

Pros

Conversation analytics is very helpful for calls and meetings, no need of any external integrations. Pipeline tracking is good, with an easy to use chart. Pay-per-Usage pricing is very friendly for SMBs & SMEs.

Cons

The Reporting/analytics features should improve.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reasons for choosing Thriwin

Zoho and Hubspot do not offer Conversation intelligence in the plans we were considering. Hubspot is good but can get very expensive in the higher plans.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 13, 2024

Thanks for your review Yash, your feedback is greatly appreciated.

AB

Anshuman B.

CEO

Management Consulting

### "Thriwin has improved visibility of our lead generation and management process"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 25, 2024

Pros

Before Thriwin, it was difficult for us to capture, trace and manage leads. Also, the lead management data was distributed and was not in one place. Throwing helped us to have a centralised portal to capture, trace and manage our end to end lead generation and conversion process. The tool is extremely easy to use, intuitive and maintain. This is a good tool for early to mid stage B2B services companies

Cons

While the tool is easy to setup and use, screens to segregate open leads vs closed / lost ones could be a good addition for us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 27, 2024

Thanks a lot Anshuman for your positive words. We'll work on your feedback and provide a dedicated report to segregate open/closed leads shortly. Wishing you rapid growth.

RA

Rishabh A.

Co-Founder

Leisure, Travel & Tourism

### "Thriwin has made Opportunity & Lead Management much simpler"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 13, 2024

Pros

Thriwin is extremely simple & intuitive. While we experimented with different CRM platforms earlier, we found them to be too complex and difficult to implement for our use case. Moreover the Thriwin team was extremely helpful in the initial setup of the entire platform and for us to get moving.

Cons

The call tracking facility for India is going to be launched and we are awaiting that, as that will be a great asset to us

Reasons for choosing Thriwin

Ease of use & intuitive. Our simple use case was extremely complex on other CRMs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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