--- title: "Live Stream Shopping Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Live Stream Shopping Software - reviews, pricing plans, popular comparisons to other Live Streaming products and more." source_url: "https://www.capterra.com/p/10020484/Live-Stream-Shopping/" page_type: "product" language: "en" --- # Live Stream Shopping Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Live Stream Shopping ## What is Live Stream Shopping? Live Stream Shopping, offered by Immerss, is software designed to reshape e-commerce dynamics for brands. With this solution, brands can seamlessly host captivating interactive events directly on their websites. The software boasts a suite of features including branded video players, product carousels, live chat functionality, and social sharing integrations. What sets this solution apart is its robust commission tracking system, enabling brands to effortlessly monitor sales generated during livestream events and reward affiliates accordingly. Real-time analytics provide valuable insights into audience behavior, engagement metrics, and sales performance, empowering brands to optimize their strategies for maximum impact. By combining the power of immersive video content with seamless shopping experiences, Live Stream Shopping drives unparalleled engagement, sales growth, and customer loyalty in today's competitive e-commerce landscape. ## What is Live Stream Shopping used for? [Live Streaming](https://www.capterra.com/live-streaming-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $110 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Live Stream Shopping Overview Updated August 2026 AI summary Live Stream Shopping enables businesses of all sizes to host interactive live video events for product demonstrations and audience engagement. Covering live streaming, video conferencing, and mobile access, it features real-time broadcasting, analytics, session recording, customizable branding, and multistreaming. The platform integrates with major commerce solutions and is accessible via web, desktop, and mobile devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Live Stream Shopping 5.0 (2) VS. [### Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting Price $110 Flat Rate, Per Month Starting Price $14.99 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.6 (14,672) Value For Money 5.0 (2) Value For Money 4.5 (9,504) Customer Service 4.5 (2) Customer Service 4.4 (8,573) ## Live Stream Shopping alternatives [TikTok](https://www.capterra.com/p/237591/TikTok/) [4.6 (655)](https://www.capterra.com/p/237591/TikTok/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/237591/TikTok/) Highest Rated [Ecamm Live](https://www.capterra.com/p/196795/Ecamm-Live/) [4.8 (174)](https://www.capterra.com/p/196795/Ecamm-Live/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/196795/Ecamm-Live/) [Ant Media Server](https://www.capterra.com/p/183566/Ant-Media-Server/) [4.8 (159)](https://www.capterra.com/p/183566/Ant-Media-Server/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183566/Ant-Media-Server/) [Castr](https://www.capterra.com/p/187026/Castr/) [4.7 (446)](https://www.capterra.com/p/187026/Castr/reviews/) Starting price $33.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/187026/Castr/) ## FAQs about Live Stream Shopping Overview ### What company size and specific industries is Live Stream Shopping built for? Live Stream Shopping is designed for online merchants of any size that sell products best shown in use, especially in luxury, apparel, home goods, jewelry, and cosmetics. It suits retail businesses that rely on product demonstrations to help shoppers understand style, fit, appearance, or presentation. Features and Usability ### What are the key features of Live Stream Shopping? Live Stream Shopping offers real-time broadcasting, multistreaming, and multi-channel distribution for live video events, plus live chat, chat/messaging, and audience engagement tools for interaction. It also includes audience analytics, real-time analytics, reporting & statistics, session recording, on-demand recording, moderation, and customizable branding. Integrations ### Which third-party tools and platforms does Live Stream Shopping integrate with? Live Stream Shopping integrates with Adobe Experience Manager, Magento 2 Order Management, Salesforce Commerce Cloud, Shopify, and Shopify Plus. These commerce and content platforms support catalog management, storefront operations, and order workflows across connected retail environments. Getting Started and Support ### What training and onboarding options does Live Stream Shopping offer? Live Stream Shopping provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual tutorials for self-paced review. Getting Started and Support ### What customer support options does Live Stream Shopping offer? Live Stream Shopping provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support is available in the catalog, so no user experience trends on response speed, helpfulness, or common frustrations can be stated. ## Features AI summary Based on 3,188 Live Streaming reviews Capterra data shows that buyers of live streaming software rank the following features as their top priorities: - **Video Conferencing** (**57%** of reviewers rated this feature as critical) - **Video Streaming** (**58%**) - **Mobile Access** (**57%**) Live Stream Shopping supports all three features that reviewers consider most important: **Video Conferencing**, **Video Streaming**, and **Mobile Access**. Together, these capabilities allow teams to host interactive sessions, deliver live content reliably, and stay connected from mobile devices, helping businesses reach audiences more effectively and manage live selling experiences with greater flexibility. Live Streaming Production 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews Real-time Broadcasting 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Broadcast live video streams Access Controls/Permissions 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Customizable Branding 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Event Scheduling 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Plan an event's time and location Audience Analytics 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and analyze various metrics such as demographics, psychographics, behavior and other insights Live Stream Shopping 43 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Audience Analytics: Track and analyze various metrics such as demographics, psychographics, behavior and other insights - Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Interactive Content: Allow the audience to interact or engage with the content - Live Chat: Ability to chat online in real time - Live Streaming Production: Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews - Mobile Access: Access software remotely via mobile devices - Moderation: Controls/tools to moderate the session - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multimedia Support: Supports various file formats - Multistreaming: Stream to multiple platforms simultaneously - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - On-Demand Webcasting: An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience - Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-time Broadcasting: Broadcast live video streams - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Session Recording: Record active support and chat sessions for auditing and training - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Media Streaming: Stream directly to social media channels - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Video Call Recording: Record and playback video calls - Video Conferencing: Connect with meeting participants remotely over video - Video Editing: Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions - Video Management: Store and manage online video content - Video Monetization Tools: Allow users to live stream from your platform for a fee - Video Streaming: Allows users to view videos without downloading media files - Video Support: Supports various video file formats - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Immerss Video Shopping $110.00 Flat Rate,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Adobe Experience Manager](https://www.capterra.com/p/142300/Adobe-Experience-Manager/)[ Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[ Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[ Magento 2 Order Management](https://www.capterra.com/p/10010071/Magento-2-Order-Management/) ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CD Cerese D. Owner Design ### "Love this platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 17, 2024 All is going good so far. We love it ties into Shopify Pros Its on our website. It integrates with Shopify. It stays recorded for future. Cons Some features I would like to change but I have shared those with the developer Switched from [ChurchStreaming.TV](https://www.capterra.com/p/201716/ChurchStreaming-TV/) No customer service and no integration of products Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS Madeleine S. Owner Apparel & Fashion ### "A Quality Experience, Robust Dashboard and Custom Branding. Everything I was looking for in a live shopping service. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2024 I recently had the pleasure of using Immerss for live shopping, and I can’t recommend it enough! The platform is presented in an exceptionally professional manner, making it easy to navigate from the get-go. The download and setup process was a breeze, and I appreciated having access to customer service support, although I found the platform so intuitive that I rarely needed it. The immersive experience it provides not only engages customers but also showcases products in a way that drives sales. I truly believe that Immerss will become a significant revenue stream for my business moving forward. If you’re looking to elevate your shopping experience and boost your sales, Immerss is definitely the way to go! Pros I thought the platform was presented in the most professional way. The download and setup was easy, I had access to customer service help if i needed it but it was intuitive and easy to get started with Immerss Live Shopping. I believe it will be a significant revenue stream for my business moving forward. My favorite feature of Immerss is the exceptional streaming quality. The clarity and smoothness of the video really enhance the shopping experience for my customers, making it feel almost like they’re in the store with me. Additionally, the ease of use is outstanding. I was able to set everything up quickly without any technical hassles, allowing me to focus on engaging with my audience rather than troubleshooting. The native branding options are also a huge plus. I love how I can customize the platform to reflect my brand’s identity, creating a cohesive and professional look that resonates with my customers. This combination of high-quality streaming, user-friendly setup, and personalized branding truly sets Immerss apart and makes it an invaluable tool for my business! Cons I wish I would have found Immerss sooner, instead I wasted time and money on other platforms that didn't have the same quality experience. Switched from [CommentSold](https://www.capterra.com/p/177331/CommentSold/) Low quality stream and a terrible lag. No customer service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.