--- title: "Confirm Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Confirm Software - reviews, pricing plans, popular comparisons to other EAM products and more." source_url: "https://www.capterra.com/p/10020487/Confirm/" page_type: "product" language: "en" --- # Confirm Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Confirm ## What is Confirm? Confirm by Siemens is a leading all-in-one cloud-based enterprise asset management software. It allows infrastructure owners to set solid foundations for their assets and make their assets more intelligent through data-driven decisions. Confirm can accurately keep track of all your assets with a flexible asset register. View detailed location, physical condition, valuation, and operational information for all your infrastructure assets in a single, secure data repository. Streamline how information related to your infrastructure is captured, stored, and managed, providing the instant insight you need to make informed decisions on repairs, maintenance, and investments, handling every task on time and within budget. Key features include a comprehensive asset register for multiple asset types, automatic syncing for mobile devices, and flexible GIS mapping capabilities. ## What is Confirm used for? [EAM](https://www.capterra.com/eam-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Confirm?[Manage this product listing](https://www.g2.com/products/asset-management-software-by-siemens-confirm/claim_requests/new?auto=true) ## Confirm Overview Updated September 2026 AI summary Confirm is an enterprise asset management (EAM) solution designed for organizations of all sizes seeking to oversee the full lifecycle of their assets. It offers features for asset categorization, maintenance scheduling, inspection management, and cost tracking, with support for multi-location oversight and utilization reporting. Confirm is deployed as a cloud-based, SaaS, or web-based application, enabling mobile access for field operations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Confirm 3.4 (5) VS. [4.8 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.2 (5) Ease Of Use 4.8 (1,785) Value For Money 3.2 (5) Value For Money 4.7 (1,611) Customer Service 2.2 (5) Customer Service 4.8 (1,691) ## Confirm alternatives [4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Fracttal One](https://www.capterra.com/p/159911/Fracttal/) [4.6 (1,785)](https://www.capterra.com/p/159911/Fracttal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159911/Fracttal/) [Limble](https://www.capterra.com/p/162600/Limble-CMMS/) [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/162600/Limble-CMMS/) [FSI CMMS](https://www.capterra.com/p/167196/Custom-Maintenance-Software-CMS/) [4.6 (34)](https://www.capterra.com/p/167196/Custom-Maintenance-Software-CMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167196/Custom-Maintenance-Software-CMS/) [View all alternatives](https://www.capterra.com/p/10020487/Confirm/alternatives/) ## FAQs about Confirm Overview ### What company size and specific industries is Confirm built for? Confirm is designed for government organizations, especially public sector agencies such as local authorities, county governments, and state agencies. It is built for institutions that need software suited to municipal and regional government operations rather than general business use. Features and Usability ### What are the key features of Confirm? Confirm includes activity dashboard, asset categorization, asset lifecycle management, and asset planning for tracking assets across locations. It also offers maintenance management, maintenance scheduling, preventive maintenance, and work order management, plus inspection management, cost tracking, utilization reporting, and reporting & statistics for operational oversight. Integrations ### Which third-party tools and platforms does Confirm integrate with? Confirm integrates with Oracle CRM On Demand, Pathway, Salesforce Customer360, and Salesforce Sales Cloud. These native connections cover CRM and sales platforms, giving Confirm a focused set of third-party integrations for organizations that already use Oracle or Salesforce environments. Getting Started and Support ### What customer support options does Confirm offer? Confirm provides email/help desk and chat support. No reviewer feedback about support experience is available, so no claims can be made about response speed, helpfulness, or common frustrations. The listed channels show direct contact options for users who need assistance. ## Features AI summary Based on 317 EAM reviews Capterra data shows that buyers of EAM software rank the following features as their top priorities: - **Equipment Tracking** (**38%** of reviewers rated this feature as critical) - **Audit Management** (**61%**) - **Reporting & Statistics** (**41%**) Confirm supports **Reporting & Statistics**, which gives teams visibility into asset performance and maintenance activity. However, it does not include **Equipment Tracking** or **Audit Management**. Instead, the product offers other features that reviewers also value, including **Asset Lifecycle Management** (**38%**), **Maintenance Scheduling** (**47%**), and **Multi-Location** (**39%**). These capabilities help businesses manage assets over time, plan service work more efficiently, and oversee operations across sites, allowing teams to make better maintenance and resource decisions. Reporting & Statistics 4.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Asset Lifecycle Management 3.0 (4) 125.00% of 4 reviewers that rated this feature as important or highly important Manage assets throughout their lifecycle to optimize profit Maintenance Scheduling 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests Maintenance Management 2.5 (4) 125.00% of 4 reviewers that rated this feature as important or highly important Manage, maintain and track the performance of assets and equipment Asset Planning 2.5 (2) 200.00% of 2 reviewers that rated this feature as important or highly important Manage, prioritize and plan for capital expenses Cost Tracking 3.0 (2) 200.00% of 2 reviewers that rated this feature as important or highly important Process to track, record, and analyze expenses that occurred over the entire duration of a given project Confirm 14 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Asset Categorization: Organize assets into folders and subfolders or tag assets based on a custom file hierarchy - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Planning: Manage, prioritize and plan for capital expenses - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Utilization Reporting: Track the frequency of asset usage - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 3.4 (5) 3.4 Based on 5 reviews ## Pricing Value for money 3.2 (5) ### Starting price Free trial not available Value for money 3.2 (5) 3.2 Based on 5 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Salesforce Customer360](https://www.capterra.com/p/10017314/Salesforce-Customer360/)[ Oracle CRM On Demand](https://www.capterra.com/p/119990/CRM-On-Demand-Marketing/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.2 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.2 (5) 2.2 Based on 5 reviews ## User reviews Overall rating 3.4 Based on 5 reviews Filter by rating 5(0) 4(2) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent MH Matilda H. Asset Systems Administrator Government Administration ### "Bathurst Regional Council Confirm Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 October 21, 2024 It is a very vast program that is used widely across the organisation for a number of different tasks. Pros Functionality. Ability to customise information captured in Asset Register. Ability to view asset information and inspect in the field. Customer Services module is user friendly. Cons Support/Helpdesk - often difficult to convey the problem easily to support staff. Lack of inbuilt reporting functions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MW Margaret W. Asset Inspector Civil Engineering ### "Confirm Experience " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 7/10 October 9, 2024 I work with all of confirms cross platforms, I find it easy to use and makes my work simple. Pros Instant work at finger tips, how one platforms receives data and you can locate in another platform, easy to complete task and find tasks Cons There is a loss of features after updates -long wait on fixing problems after update -Map drops out in Connect platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Robin H. Sys Admin Civic & Social Organization ### "Please try harder" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 August 11, 2024 Stressful. Issues SCC support team has to manage with our internal clients due to holes in functionality 'wide enough to drive a truck through' - Web as an example. The approach of tricking it out just to show you are doing something, rather than having a complete product to implement. Basic support issues like the dashboard outage caused by a server drive filling up - don't you have alerts on this? ! The inability to resolve Brightly Active Directory sync for weeks and weeks! Pros Look I know it's not easy to build, maintain, support clients and develop the product road map. There's a lot of good things with Confirm, and competitors also have their weaknesses / issues. Cons Client support is flakey, hit and miss. The rollout of upgrades is poorly managed with inconsistent and poor notification. The documentation supporting upgrades especially for issue resolution is too light on. The quality of upgrades is wanting time and time again - functionality that doesn't work, issues half resolved. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JV Jacqui V. Business Analyst Government Administration ### "Has potential, but needs more work" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 August 5, 2024 Generally frustrating, often when issues are raised, we are advised that the system is working as designed and to submit an idea. Ideas can then sit for years and not be actioned. This leads to users finding ways to work around the initial problem which results in inefficiency and sometimes has undesirable consequences. I believe an external UX company should be engaged to review both the end user experience and the user interface design of the product (Web and Connect). Pros One system that caters for asset whole of life cycle activities. Cons End User experience is not intuitive and often completing a task takes too many clicks or steps to complete. The transition from Enterprise to Web has been extremely slow and the design of the new web interface is not as user friendly as I would have thought. The Web Lookup manager has no security at a granular level so user security is either ALL or Nothing, this is not optimal as end user may need the ability to update certain lookups e.g., Teams but should not have access to update system wide configuration items. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SE Spencer E. Senior Assets and Information Systems Officer Government Administration ### "Good start to Asset Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 4, 2024 Been using Confirm for 24 years. 10 years as a Confirm consultant and 14 years as a client. Seen Confirm sold from company to company more times than I can remember now (it happened every few years for a while). It hasn't kept up with the times and the interface shows it. It's only recently that Confirm has started to use modern web interfaces, but the update has been slow. If you do things the "Confirm way" then it works fine, but as soon as you want something done slightly differently, then it becomes a struggle as Confirm only works the "Confirm way". You end up doing a lot of work outside of Confirm and just importing the final result. It is actively developed (that's a good thing) but the focus seems to be on adding new Features instead of fixing bugs (a valuation report bug was in for 15 years) or enhancing existing features to make them better. In short Confirm has low functionality over a large range of features. It gives you the ability to do things, just not very well. Pros It covers the basic operations over the entire life of an asset. It does linear modelling and dynamic segmentation better than any other software I have come across (but it's a bit slow). Cons It does very little to actually help you. You do all of the hard work then record the final result in Confirm. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.