# Confirm Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Confirm Software - reviews, pricing plans, popular comparisons to other EAM products and more.

Source: https://www.capterra.com/p/10020487/Confirm

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# 

 Confirm Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Confirm

## What is Confirm?

Confirm by Brightly Software is a leading all-in-one cloud-based enterprise asset management software. It allows infrastructure owners to set solid foundations for their assets and make their assets more intelligent through data-driven decisions. Now a Siemens company, Brightly Confirm can accurately keep track of all your assets with a flexible asset register. View detailed location, physical condition, valuation, and operational information for all your infrastructure assets in a single, secure data repository. Streamline how information related to your infrastructure is captured, stored, and managed, providing the instant insight you need to make informed decisions on repairs, maintenance, and investments, handling every task on time and within budget. Key features include a comprehensive asset register for multiple asset types, automatic syncing for mobile devices, and flexible GIS mapping capabilities.

## What is Confirm used for?

[EAM](https://www.capterra.com/eam-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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Do you work for Confirm?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.brightlysoftware.com/&name=Confirm)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Confirm

3.4 (5)

VS.

[4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/)

Starting Price

Contact vendor

Starting Price

$45

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.2 (5)

Ease Of Use

4.3 (627)

Value For Money

3.2 (5)

Value For Money

4.3 (513)

Customer Service

2.2 (5)

Customer Service

4.4 (533)

## Confirm alternatives

Highest Rated

[4.8 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (28)](https://www.capterra.com/p/79186/Cartegraph-Asset-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (753)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.4 (392)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10020487/Confirm/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Asset Lifecycle Management

3.0 (4)

125.00% of 4 reviewers that rated this feature as important or highly important

Manage assets throughout their lifecycle to optimize profit

Maintenance Management

2.5 (4)

125.00% of 4 reviewers that rated this feature as important or highly important

Manage, maintain and track the performance of assets and equipment

Asset Planning

2.5 (2)

200.00% of 2 reviewers that rated this feature as important or highly important

Manage, prioritize and plan for capital expenses

Cost Tracking

3.0 (2)

200.00% of 2 reviewers that rated this feature as important or highly important

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Activity Dashboard

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Inspection Management

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Confirm 14 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Organize assets into folders and subfolders or tag assets based on a custom file hierarchy

Manage assets throughout their lifecycle to optimize profit

Manage, prioritize and plan for capital expenses

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Manage and support multiple locations

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Track the frequency of asset usage

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

3.4 (5)

3.4

Based on 5 reviews

## Pricing

Value for money

3.2 (5)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.2 (5)

3.2

Based on 5 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Salesforce Customer360](https://www.capterra.com/p/10017314/Salesforce-Customer360/)[

Oracle CRM On Demand](https://www.capterra.com/p/119990/CRM-On-Demand-Marketing/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

2.2 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.2 (5)

2.2

Based on 5 reviews

## User reviews

Overall rating

3.4

Based on 5 reviews

Filter by rating

5(0)

4(2)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MH

Matilda H.

Asset Systems Administrator

Government Administration

### "Bathurst Regional Council Confirm Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

October 21, 2024

It is a very vast program that is used widely across the organisation for a number of different tasks.

Pros

Functionality. Ability to customise information captured in Asset Register. Ability to view asset information and inspect in the field. Customer Services module is user friendly.

Cons

Support/Helpdesk - often difficult to convey the problem easily to support staff. Lack of inbuilt reporting functions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MW

Margaret W.

Asset Inspector

Civil Engineering

### "Confirm Experience "

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

7/10

October 9, 2024

I work with all of confirms cross platforms, I find it easy to use and makes my work simple.

Pros

Instant work at finger tips, how one platforms receives data and you can locate in another platform, easy to complete task and find tasks

Cons

There is a loss of features after updates -long wait on fixing problems after update -Map drops out in Connect platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RH

Robin H.

Sys Admin

Civic & Social Organization

### "Please try harder"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

4/10

August 11, 2024

Stressful. Issues SCC support team has to manage with our internal clients due to holes in functionality 'wide enough to drive a truck through' - Web as an example. The approach of tricking it out just to show you are doing something, rather than having a complete product to implement. Basic support issues like the dashboard outage caused by a server drive filling up - don't you have alerts on this? ! The inability to resolve Brightly Active Directory sync for weeks and weeks!

Pros

Look I know it's not easy to build, maintain, support clients and develop the product road map. There's a lot of good things with Confirm, and competitors also have their weaknesses / issues.

Cons

Client support is flakey, hit and miss. The rollout of upgrades is poorly managed with inconsistent and poor notification. The documentation supporting upgrades especially for issue resolution is too light on. The quality of upgrades is wanting time and time again - functionality that doesn't work, issues half resolved.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JV

Jacqui V.

Business Analyst

Government Administration

### "Has potential, but needs more work"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

August 5, 2024

Generally frustrating, often when issues are raised, we are advised that the system is working as designed and to submit an idea. Ideas can then sit for years and not be actioned. This leads to users finding ways to work around the initial problem which results in inefficiency and sometimes has undesirable consequences. I believe an external UX company should be engaged to review both the end user experience and the user interface design of the product (Web and Connect).

Pros

One system that caters for asset whole of life cycle activities.

Cons

End User experience is not intuitive and often completing a task takes too many clicks or steps to complete. The transition from Enterprise to Web has been extremely slow and the design of the new web interface is not as user friendly as I would have thought. The Web Lookup manager has no security at a granular level so user security is either ALL or Nothing, this is not optimal as end user may need the ability to update certain lookups e.g., Teams but should not have access to update system wide configuration items.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SE

Spencer E.

Senior Assets and Information Systems Officer

Government Administration

### "Good start to Asset Management"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 4, 2024

Been using Confirm for 24 years. 10 years as a Confirm consultant and 14 years as a client. Seen Confirm sold from company to company more times than I can remember now (it happened every few years for a while). It hasn't kept up with the times and the interface shows it. It's only recently that Confirm has started to use modern web interfaces, but the update has been slow. If you do things the "Confirm way" then it works fine, but as soon as you want something done slightly differently, then it becomes a struggle as Confirm only works the "Confirm way". You end up doing a lot of work outside of Confirm and just importing the final result. It is actively developed (that's a good thing) but the focus seems to be on adding new Features instead of fixing bugs (a valuation report bug was in for 15 years) or enhancing existing features to make them better. In short Confirm has low functionality over a large range of features. It gives you the ability to do things, just not very well.

Pros

It covers the basic operations over the entire life of an asset. It does linear modelling and dynamic segmentation better than any other software I have come across (but it's a bit slow).

Cons

It does very little to actually help you. You do all of the hard work then record the final result in Confirm.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)