--- title: "Alpaca Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Alpaca Software - reviews, pricing plans, popular comparisons to other Other Artificial Intelligence (AI) Software products and more." source_url: "https://www.capterra.com/p/10020509/Alpaca/" page_type: "product" language: "en" --- # Alpaca Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Alpaca ## What is Alpaca? Alpaca is an all-in-one operating system for clinics and hospitals. It replaces 10+ disconnected tools with one secure, multilingual platform that includes CRM, EHR, LIS, PACS, online booking, marketing, analytics, document workflows, and messaging (WhatsApp & Instagram). Supports both private clinics (including aesthetic medicine) and large-scale infrastructures. Used by integrative care teams and public health networks. Cloud or on-prem. HIPAA-ready, MDR-compliant. Includes IVF, genomics, TWAIN, and mobile apps for patients and partners. ## What is Alpaca used for? [Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[Other Artificial Intelligence (AI) Software](https://www.capterra.com/other-artificial-intelligence-ai-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Alpaca?[Manage this product listing](https://www.g2.com/products/alpaca-alpaca/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Alpaca 5.0 (1) VS. [### Cirrus](https://www.capterra.com/p/39114/Cirrus/) [0.0](https://www.capterra.com/p/39114/Cirrus/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 0.0 (0) Value For Money 5.0 (1) Value For Money 0.0 (0) Customer Service 5.0 (1) Customer Service 0.0 (0) ## Alpaca alternatives [athenaOne](https://www.capterra.com/p/98735/athenaOne/) [3.8 (913)](https://www.capterra.com/p/98735/athenaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/98735/athenaOne/) Highest Rated [eHospital Systems](https://www.capterra.com/p/138518/eHospital-Systems/) [4.9 (73)](https://www.capterra.com/p/138518/eHospital-Systems/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/138518/eHospital-Systems/) [TheraOffice](https://www.capterra.com/p/92918/TheraOffice/) [4.4 (27)](https://www.capterra.com/p/92918/TheraOffice/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/92918/TheraOffice/) [Velosi ERP](https://www.capterra.com/p/228534/VAIL-ERP/) [0.0](https://www.capterra.com/p/228534/VAIL-ERP/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/228534/VAIL-ERP/) ## FAQs about Alpaca Overview ### What company size and specific industries is Alpaca built for? Alpaca is designed for businesses operating in Cyprus, the UK, Spain, and Israel. The vendor description does not specify a company size or industry focus, so the product appears to serve organizations in those markets across a range of sectors. Features and Usability ### What are the key features of Alpaca? Alpaca includes scheduling and appointment management, patient records management, clinical notes, and care plan management for clinical workflows. It also offers billing and invoicing, claims management, insurance eligibility verification, reporting and analytics, compliance tracking, and patient portal features, plus document management, workflow management, and third-party integrations. Integrations ### Which third-party tools and platforms does Alpaca integrate with? Alpaca integrates with 5 third-party platforms, including Instagram, Meta for Business, WhatsApp, Stripe, and Message Whiz. These integrations cover social messaging, business communications, and payments, giving Alpaca connections to widely used channels for customer engagement and transaction handling. Getting Started and Support ### What training and onboarding options does Alpaca offer? Alpaca provides in person training, live online sessions, documentation, and videos. In person and live online sessions support guided setup and instruction, documentation offers written reference material, and videos give teams visual guidance for learning features and reviewing steps as needed. Getting Started and Support ### What customer support options does Alpaca offer? Alpaca provides email/help desk, a knowledge base, phone support, and chat. No reviewer feedback about support quality is available here, so support experience details such as response speed or helpfulness cannot be assessed from the catalog data. ## Features AI summary Based on 2,559 Other Artificial Intelligence (AI) Software reviews Capterra data shows that buyers of Enterprise Resource Planning software rank the following features as their top priorities: - **Order Management** (**46%** of reviewers rated this feature as critical) - **Accounting** (**54%**) - **Billing & Invoicing** (**54%**) Alpaca includes **Accounting** and **Billing & Invoicing**, giving businesses a way to track finances accurately and manage customer charges in one system. However, it does not offer **Order Management**. Instead, it provides other features that reviewers also rate as important, such as **Inventory Management** (**50%**) and **Financial Management** (**45%**), which help companies keep stock levels organized and maintain better control over budgeting, reporting, and cash flow, helping businesses run day-to-day operations more efficiently. Financial Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Plan, manage, and track the financial activities of an individual or organization Integrated Business Operations 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alpaca 78 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Bed Management: The allocation and provision of beds - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Business Intelligence: Technological processes and strategies used for collecting, managing, and analyzing organizational data - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Forecasting: Form predictions based on past and present data/trends - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - In-Patient Management: Care of patients who are admitted and stay in the hospital overnight - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Integrated Business Operations: Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lab Information Management: Allows you to effectively manage samples and associated data - Lab Integration: Receive lab results electronically - Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding - Medical Billing: Manage billing and payments for a healthcare provider - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Out-Patient Management: Care of patients who do not stay overnight - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Physician Management: Track and organize physician schedules and pertinent information - Policy Management: Create, manage, and track policies and procedures within an organization - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Records Management: Ability to record, store, update, and retrieve information - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Task Management: Create, manage and track all task activities and progression - Telemedicine Integration: Provide integration with third-party telehealth applications - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Warehouse Management: Manage and track operations and inventory within warehouses - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Doctor 200 NIS Clinic 250 NIS Hospital 300 NIS Aesthetic Clinic Pro 250 NIS Hospital Enterprise $500 Mental Health Pro $49 (USD) Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User CCO and co-founder Information Technology and Services ### "One system instead of many" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 30, 2024 Pros Alpaca can replace multiple systems (unexpectedly with ease!) and provide you with a holistic picture of what is going on in the business. The team is very helpful and guides you through the process. Cons There could be more features to replace other software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.