# Alpaca Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Alpaca Software - reviews, pricing plans, popular comparisons to other Enterprise Resource Planning products and more. Source: https://www.capterra.com/p/10020509/Alpaca --- # Alpaca Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Alpaca ## What is Alpaca? Alpaca is a unified platform that streamlines clinical and operational workflows across clinics and hospitals. It combines EHR, CRM, LIS, PACS, inventory, billing, scheduling, HR, procurement, analytics, and messaging in one secure system. Built for both private and public healthcare organizations, Alpaca supports complex ERP needs: Staff management and user roles Financial tracking and partner services Stock control and treatment packages Performance dashboards Multilingual (Hebrew, Arabic, Russian, English). Available on cloud or on-prem. HIPAA-ready and ISO 27001-compliant. Trusted by aesthetic clinics, hospital networks, and defense medical systems. ## What is Alpaca used for? [Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Hospital Management](https://www.capterra.com/hospital-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Alpaca?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://alpacamed.com&name=Alpaca) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Alpaca 5.0 (1) VS. [4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting Price Contact vendor Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.5 (708) Value For Money 5.0 (1) Value For Money 4.2 (578) Customer Service 5.0 (1) Customer Service 4.3 (644) ## Alpaca alternatives [4.5 (658)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (367)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.1 (1,131)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars Highest Rated [4.8 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about Alpaca Overview ### What company size and specific industries is Alpaca built for? Alpaca is designed for companies operating in Cyprus, the UK, Spain, and Israel. The vendor description does not specify a particular company size or industry, so it appears to serve organizations in those markets across a broad range of sectors. Features and Usability ### What are the key features of Alpaca? Alpaca offers patient scheduling, appointment management, clinical notes, care plan management, and patient records management for clinical workflows. It also includes billing & invoicing, claims management, insurance eligibility verification, reporting & analytics, access controls/permissions, document management, and third-party integrations for administrative and operational tasks. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does Alpaca integrate with? Alpaca integrates with 5 third-party platforms, including Instagram, WhatsApp, Meta for Business, Stripe, and Message Whiz. Its catalog covers social messaging and payments tools, giving Alpaca connections across customer communication and transaction workflows. Getting Started and Support ### What training and onboarding options does Alpaca offer? Alpaca provides in person training, live online sessions, documentation, and videos. In person training can support direct instruction, live online sessions offer guided remote setup, documentation serves as written reference material, and videos provide visual walkthroughs for learning features and steps. Getting Started and Support ### What customer support options does Alpaca offer? Alpaca provides email/help desk, a knowledge base, phone support, and chat. Support experience is not described by reviewer feedback in the available data, so no claims can be made about response times, helpfulness, or common issues with these channels. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Financial Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Plan, manage, and track the financial activities of an individual or organization Integrated Business Operations 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alpaca 78 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications The allocation and provision of beds Create, manage, and send invoices or bills to customers Technological processes and strategies used for collecting, managing, and analyzing organizational data Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Manage the treatment plan and coordination between care providers and patients with special health care needs Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Private online space that lets businesses securely share documents and provide information access to clients Securely transfer, access, exchange, integrate or use data with different providers or systems Record and organize clinical notes and progress notes for each patient after interaction with a physician Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Analyze survey results via statistical testing or crosstabs directly within the software Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Manage product specific documents in a categorized order Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Public or private sharing of digital files such as documents, audio/video, images, and more Plan, manage, and track the financial activities of an individual or organization Form predictions based on past and present data/trends Automates core HR functions such as talent management, employee evaluation and learning management Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes Care of patients who are admitted and stay in the hospital overnight Checking eligibility of patients for different insurance claims Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Allows you to effectively manage samples and associated data Receive lab results electronically Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding Manage billing and payments for a healthcare provider Administer and track medication inventory, schedules, dosage, and side-effects Access software remotely via mobile devices Manage and support multiple locations Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Care of patients who do not stay overnight Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Manage employee salary processes, data, taxes, and records administration efficiently Track and organize physician schedules and pertinent information Create, manage, and track policies and procedures within an organization Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made Ability to record, store, update, and retrieve information Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor sales and make necessary adjustment in order to increase demand and revenue Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Create, manage and track all task activities and progression Provide integration with third-party telehealth applications Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Manage and track operations and inventory within warehouses Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) ### Starting price Free trial available Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User CCO and co-founder Information Technology and Services ### "One system instead of many" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 30, 2024 Pros Alpaca can replace multiple systems (unexpectedly with ease!) and provide you with a holistic picture of what is going on in the business. The team is very helpful and guides you through the process. Cons There could be more features to replace other software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.