# HostAI Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about HostAI Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more.

Source: https://www.capterra.com/p/10020845/HostAI

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# 

 HostAI Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

HostAI

## What is HostAI?

HostAI is a cloud-based vacation rental solution that helps businesses automate guest communication via artificial intelligence (AI). The software integrates with short-term rental platforms to automate communication around availability, modifications, and common guest inquiries. It also identifies maintenance tasks from reviews, handle calls with voice AI, promote stay extensions for open nights, and connect guests with local experiences.

## What is HostAI used for?

[Vacation Rental](https://www.capterra.com/vacation-rental-software/)

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$12

Other, Per Month

Free trial  
available

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Do you work for HostAI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.hostai.app/&name=HostAI)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### HostAI

5.0 (8)

VS.

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

$12

Other, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (8)

Ease Of Use

4.6 (1,524)

Value For Money

4.9 (8)

Value For Money

4.6 (1,456)

Customer Service

5.0 (8)

Customer Service

4.7 (1,497)

## HostAI alternatives

[4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$16.00

Per User, Per Month

[4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/)

Starting price

$16.00

Per User, Per Month

Highest Rated

[4.9 (259)](https://www.capterra.com/p/100831/OwnerRez/reviews/)

Starting price

$40.00

Per User, Per Month

[4.4 (461)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/10020845/HostAI/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

For Vacation Rentals

4.8 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Designed for vacation rentals

Guest Communications

5.0 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Communicate with guests directly within the system

Task Management

5.0 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Multi-Channel Management

5.0 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Data Synchronization

5.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Multi-Property

5.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

More than one location

HostAI 29 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Manage, organize, and store contact information

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track products that are for sale at a reduced price or part of coupon promotions

Manage, store and organize emails within the system or via third-party apps

Designed for vacation rentals

Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment

Communicate with guests directly within the system

Capture guest experience at a granular level and utilize data to deliver tailored services

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Organize, prioritize, and manage incoming communications

Track and manage inventory levels to maintain proper supply

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and handle various international currencies

More than one location

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Ratings/Reviews

Notifications that are delivered to users as soon as an event occurs

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Length of rental

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Creating, assign, and track jobs and/or tasks for work orders

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We can help you find the software with the features you need.

Features

5.0 (8)

5.0

Based on 8 reviews

## Pricing

Value for money

4.9 (8)

Free Trial

HostAI Pricing

$12.00

Other,Per Month

Value for money

4.9 (8)

4.9

Based on 8 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Hostaway](https://www.capterra.com/p/152433/Hostaway/)[

Lodgify](https://www.capterra.com/p/131924/Lodgify/)[

Guesty](https://www.capterra.com/p/159377/Guesty/)[

OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[

Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[

Hostify](https://www.capterra.com/p/183332/Hostify/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (8)

5.0

Based on 8 reviews

## User reviews

Overall rating

5.0

Based on 8 reviews

Filter by rating

5(8)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GA

Gerald A.

Manager

Real Estate

### "HostAI: Innovative and Feature-Packed"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

November 4, 2024

HostAI is a promising platform that brings a lot of functionality to short-term rental management. Despite some minor challenges, such as occasional messaging errors, it offers an excellent value for its price. The potential for improvement is evident, and with time and development, it is an indispensable tool for hosts looking to simplify their operations.

Pros

Comprehensive Integrations: HostAI offers an extensive suite of tools, including channel messaging, SMS communication, and task assignments for teammates and cleaners. It also integrates seamlessly with Breezeway, making task management easier.AI Responsiveness: The AI provides quick and fairly accurate responses most of the time, helping streamline communication with guests and team members. Upsell Features: With triggers for gap nights and other opportunities, HostAI shows potential to boost revenue once fully optimized. Value for Money: The platform is budget-friendly for the range of features it provides, making it a great starting point for property managers.

Cons

Some Features Need Refinement: While the integrations are extensive, occasional bugs can cause unintended messaging issues or incomplete functionality (e.g., upsell triggers). Customer Support: Response times can be slow at times, but the team is willing to work with users to resolve issues. Customer response times have improved with the CEO and Co-Founder themselves even responding to customer service questions.

Switched from

[Besty](https://www.capterra.com/p/10024260/Besty/)

Besty AI customer support wasn't great either. My inbox wasn't being synced and the integration with my PMS was lacking.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Sandra S.

Founder

Management Consulting

### "Very helpful ai for guest communication "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 24, 2024

Pros

The ai which you can use for guest communication

Cons

There is no mobile app yet, but maybe in the future.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DJ

Daniel J.

Property Manager

Real Estate

### "Streamlined Communication: A Host's Must-Have with HostAI"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 23, 2024

Pros

Excellent service paired with quick and helpful feedback make HostAI a standout choice. I highly recommend it to any host struggling with guest communications.

Cons

This tool not only simplifies interactions but also ensures a smoother, more efficient management process. Whether you're juggling multiple inquiries or need assistance with day-to-day operations, HostAI can substantially reduce your workload and enhance guest satisfaction.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Darren M.

Founder

Real Estate

### "Automate your STR business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 23, 2024

It's been great. Nothing short of amazing. Great communications, great features, great product. All round great.

Pros

\- Easy to use - Easy to setup - Great support from the team - Ship changes and improvements SUPER fast - Very accurate responses that don't sound like a robot - It gets more powerful the more knowledge you add to it

Cons

I don't really have many cons to add. They are a startup, so there are some things they are still working out. I've tried a few other automated guest messaging applications, I even worked on building my own, but there is no way to justify the cost when these guys are doing great things.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SZ

Sergiu Z.

Co-founder

Hospitality

### "Potential Game Changer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 21, 2024

Pros

HostAI is one of those rare apps that has the potential to become a game changer in the vacation rental space by streamlining all essential operations into one cohesive platform. Integrating HostAI into our workflow has notably improved efficiency, saving us considerable time each week that was previously spent managing multiple systems and resolving miscommunications. The main benefit we receive is the comprehensive suite of tools for guest communication, maintenance management, and IoT integration, which has enhanced the overall guest experience and operational smoothness. Working with the HostAI team has been a standout aspect—they are proactive, responsive, and deeply committed to continuous improvement, making the overall experience highly positive and supportive.

Cons

The platform still has plenty of room to improve however being in its early stages, we can't complain. The team has proven to be very proactive about adding features, upgrading and constantly improving so there's really nothing to dislike at this point.

Reasons for choosing HostAI

Going through YCombinator is like having Harvard on your resume. It shows the seriousness of the team towards the product they're building.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TH

Tyler H.

COO

Hospitality

### "The Future of Hosting"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2024

Nothing but good, they move fast and listen to their customers.

Pros

Thanks to Host.Ai, we're no longer glued to our phones! Now, we can focus on creating memorable experiences for our guests while enjoying peace of mind. Happy guests, happy hosts!

Cons

No cons with HostAi. Truly love everything they have doing and are continuing to do.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ES

Eli S.

Designer

Design

### "Good product at a good value"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2024

Pros

Host AI manages my everyday, repetitive tasks as a vacation rental operator through an intuitive user interface — freeing me up to push my business forward.

Cons

I have had nothing but a positive experience with the app

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Abdul A.

Founder

Hospitality

### "Best Guest communication tool out there!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2024

Pros

HostAI has automated over 75% of guest messages we receive in just a few weeks. The team has been super responsive and they incorporate our feedback very quickly. Upselling extended stays have also added significant revenue to our books. Super excited about their upcoming features!

Cons

Nothing to complain about so far, it worked quite well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10020845/HostAI/reviews/)

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