---
title: "SiteCentric Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about SiteCentric Software - reviews, pricing plans, popular comparisons to other Clinical Trial Management products and more."
source_url: "https://www.capterra.com/p/10020909/SiteCentric/"
page_type: "product"
language: "en"
---

# 

 SiteCentric Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

SiteCentric

## What is SiteCentric?

SiteCentric is a cloud-based clinical trial management platform designed to help all clinical research websites manage patient recruiting, generate reports, monitor patient procedures, create bills and consent forms, and more.

## What is SiteCentric used for?

[Clinical Trial Management](https://www.capterra.com/clinical-trial-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

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Negative

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Contact vendor  
for pricing

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for SiteCentric?[Manage this product listing](https://www.g2.com/products/sitecentric/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SiteCentric

0.0

VS.

[4.5 (83)](https://www.capterra.com/p/200364/Florence-eBinders/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.2 (83)

Value For Money

0.0 (0)

Value For Money

4.5 (50)

Customer Service

0.0 (0)

Customer Service

4.6 (65)

## SiteCentric alternatives

[4.7 (204)](https://www.capterra.com/p/143532/Castor-EDC/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.2 (118)](https://www.capterra.com/p/192454/Research-Manager/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[ShareCRF](https://www.capterra.com/p/253399/ShareCRF/)

[4.8 (45)](https://www.capterra.com/p/253399/ShareCRF/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/253399/ShareCRF/)

[Health Cloud](https://www.capterra.com/p/172299/Health-Cloud/)

[4.4 (67)](https://www.capterra.com/p/172299/Health-Cloud/#reviews)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/172299/Health-Cloud/)

## FAQs about SiteCentric

Overview

### What company size and specific industries is SiteCentric built for?

SiteCentric is designed for clinical research sites of any size, especially organizations involved in medical and healthcare research. It is built for companies that conduct clinical trials, manage patient studies, or support research operations within the clinical research sector.

Features and Usability

### What are the key features of SiteCentric?

SiteCentric offers clinical study management, trial design, patient management, and patient recruiting tools, along with randomization, CRF tracking, and progress tracking. It also includes compliance features such as 21 CFR Part 11 compliance, HIPAA compliance, audit trail, digital signature, and role-based permissions, plus real-time reporting and workflow management.

Integrations

### Which third-party tools and platforms does SiteCentric integrate with?

SiteCentric integrates with 2 third-party communication platforms: Plivo and Twilio.

Getting Started and Support

### What training and onboarding options does SiteCentric offer?

SiteCentric provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review.

Getting Started and Support

### What customer support options does SiteCentric offer?

SiteCentric provides email/help desk support, a knowledge base, phone support, and 24/7 live rep assistance. No reviewer feedback is available here to describe response times, helpfulness, or common frustrations, so the support experience can only be stated as the listed channels.

## Features

AI summary

Based on 355 Clinical Trial Management reviews

Capterra reviewers highlight these as the features buyers care about most when choosing clinical trial management software:

-   **21 CFR Part 11 Compliance** (**72%** of reviewers rated this feature as critical)
-   **HIPAA Compliant** (**76%**)
-   **Electronic Data Capture** (**51%**)

SiteCentric supports **21 CFR Part 11 Compliance** and **HIPAA Compliant**, covering two of the most important requirements for clinical trial management teams. These features help organizations maintain regulatory alignment and protect sensitive patient data throughout the study process. However, it does not include **Electronic Data Capture**. Instead, it offers other highly valued capabilities, including **Audit Trail** (**52%**), **Clinical Study Management** (**48%**), and **Document Management** (**54%**), providing teams with better visibility into study activity, stronger control over trial documentation, and a more organized way to manage research operations.

21 CFR Part 11 Compliance

Shows that electronic documents are authentic and linked to specific records

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

SiteCentric 41 features

### All Features
- 21 CFR Part 11 Compliance: Shows that electronic documents are authentic and linked to specific records
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Clinical Study Management: Tools to manage single or multiple clinical studies within a centralized platform
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- CRF Tracking: Collect and track all case report forms (CRFs) within a centralized repository
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Document Imaging: Convert paper files into digital images
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- EMR/EHR: Create and securely store digital patient records
- Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Patient Management: Managing and tracking patient health, progress, communication, and treatment plans
- Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing
- Patient Recruiting: Helps clinical trials/labs get patients for participation.
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Randomization: Randomize the displayed order of questions and answer options
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Reporting: Active reporting of data and metrics
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Trial Design: Allows clinics and academic institutions to create trials and studies from scratch.
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

## Pricing

## Integrations

[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Plivo](https://www.capterra.com/p/164618/Plivo/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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