# Like Sew Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Like Sew the right Retail POS System solution for you? Explore 28 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10021014/Like-Sew/reviews --- Like Sew 4.4 (28) [View alternatives](https://www.capterra.com/p/10021014/Like-Sew/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 11th, 2026 # Reviews of Like Sew Ease of use 4.4 Customer Service 4.4 ## Showing most helpful reviews Showing 1-25 of 28 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SL Sandy L. Owner Education Management Used the software for: 2+ years ### "SMC Review" May 27, 2026 5.0 My overall experience has been very good. I can manage my business with an adequate level of proficiency. More recently, when I have been in the zoom sessions, I have come to realize that I am not utilizing all of the Like Sew capabilities. I know I need to understand more of what I don't know. Pros Like Sew is an easy to use Point-of-Sale (POS) solution for new shop owners or for shop owners looking for an All-in-One product to manage their inventory, sales, customer communications, and customizable internet visibility. When I was new to owning my business, the onboarding experience was linear in its educational progression so I did not feel overwhelmed by the amount of information I was taking in. Cons 1) When my son and I offered suggestions for ideas we wanted/needed to make our business streamlined to us, we received minimal feedback that didn't make me feel valued as a customer. An explanation as to why something wasn't appropriate or considered important would have served us better. We came from a Word Press environment where every solution was a la carte. 2) It is difficult to find answers to some of the questions I have had when using the search bar. So, I have given up. If I don't have the key words, I can't find my solution. Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Very difficult to use. Every solution required an add-on that was an additional expense. It would have been extremely difficult for me to manage inventory. Review Source SC Sheila C. Owner President Retail Used the software for: 1-2 years ### "Like Sew meets all our needs PLUS" May 19, 2026 5.0 Our experience with Like Sew has been amazing. It's like a dream come true for our company. They met all our needs plus always willing to do more and listen to suggesting to better their product and services. Pros We are a small retail fabric shop who did everything manually before like sew. Like Sew has turned out to be much more than i ever hoped for. The inventory management is incredible. Our checkout system has improved 100%. The margin of error by clerks has dropped dramatically. The value for the money is amazing. Customer support is very good and i am extremely satisfied with this companys provisions for all our needs Cons There is nothing negative to say about this company and their product. There were times we needed help to understand our suggest a need but the support and desire to meet our every need is always quickly addressed. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing Like Sew There were many reasons we chose like sew over other products and so glad we did because it's a very Happy fit. Review Source TB Tracy B. owner Retail Used the software for: 2+ years ### "Like Sew Review" May 19, 2026 3.0 Overall it does what I need it to do but it has a lot of room for improvement. It would be great if uploading products, SEO and Suggested products was easier. Pros Not having to integrate with other apps and having it sync with my website. Remote access to the software Cons The website. It is not easy to make changes or change the build like other website builders I have used. I don't like that different business pay different monthly fees. I often hear from other owners that pay less or the same as I do with more features. Customer support has gotten worse over time with longer waits and less resolution. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing Like Sew The fractional units and website integration Review Source HC Hartland C. Owner Retail Used the software for: 1-2 years ### "Like Sew Review" May 27, 2026 4.0 Good. It has improved our business and ability to run a medium size fabric store with modern features for managing 16,000 in stock skus at a time. Pros Server is online and we do not need to maintain a server on site. Ease of use for new hires, comprehensive features including online purchases, classes, email marketing, and purchase order system. Support is available and completes tickets pretty quickly. The monthly charge is very reasonable and they do not nickel and dime charge for additional features. Cons Server is online and when it does not work we are basically not able to function. We had a major outage with AWS once in 2 years. We have occasional slowdowns or certain features that will not work for unknown reasons. The system has a difficult time with reporting large samples of data like a year's sales at a time or a large department. Generally service comes back quickly and we can recover without too much hassle or loss. I will admit that we ask a lot of the system, especially one running on a browser with features rivaling enterprise systems at a much higher cost. Alternatives considered [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing Like Sew iLike Sew is a more complete product for our store and had the backing for continued operation and success. Switched from [POSIM](https://www.capterra.com/p/126777/POS-IM/) Like Sew purchased POSIM and discontinued the software. Review Source SW Sandra W. Owner Retail Used the software for: 2+ years ### "Integration between Online and Point of Sale a plus!" May 20, 2026 4.0 Overall it has been a very positive experience. I have been a customer for many years, initially for my online shop running my poit of sale retail store through a different program. 7 Years ago we switched to using Like Sew for both online and point of sale and what a difference!! I am so glad that I made the switch. Pros I love the integration between point of sale and online store making inventory management accurate. It is user friendly and easy to teach to team members. Cons There are minor changes I would like to see made and have made suggestions but they are not critical to day-to-day operations. Switched from [Quicken](https://www.capterra.com/p/151854/Quicken/) itegration with our website was made easy with the switch to Like Sew Review Source TW Todd W. Owner Retail Used the software for: 1-2 years ### "Integrated System is a Game Changer for Small Business!" May 20, 2026 5.0 We've been a customer for 6 years, and use every module available. We've been pleased! The company continues to innovate, which we've experienced (reporting upgrades, payment processing moved in-house, etc.). These two were pain points for us, and Like Sew listened to customers and solved! The Marketing side (newsletter emails) has struggled a bit, but the latest upgrades are big improvements. I have a technical background, so I don't call support as much as some may, but when I do (often on the weekend), I get responsive support that can actually solve problems (and not just take info and promise a return phone call.). At the risk of repeating - the integrated approach (one set of inventory data and customer data) is a game changer - especially if you've experienced systems that were not this way (one internal POS and one web POS.) Having web inventory updated real time in response to in-store sales is huge, and prevents the very uncomfortable (and time consuming) conversations with a customer where you explain that "..yes it WAS on the website but no, it's not available anymore..." and then you do the dance to try and sell them something comparable! We're a happy customer and would absolutely choose Like Sew again! Pros The single unified approach to shop management is a game changer - ONE set of customer records across POS/reporting/marketing, ONE set of inventory data for POS in-store and web sales, and a single point of contact for issues with charges, chargebacks, etc. - no finger pointing between POS and payment processor. Cons Nobody likes expensive stuff, and Like Sew, isn't cheap. But - you get what you pay for! The cost the various disparate systems, coupled with the time to sync data, makes the costs worth it. Review Source KW Kelly W. Owner Retail Used the software for: 2+ years ### "Would recommend. Works well for the fabric industry." May 19, 2026 4.0 I have been happy overall. Most of the time it runs smoothly and I have learned more about computers and websites than I ever thought I would need to know. When you know where to look most of the time things are self explanatory. Pros 95% of the time it works perfect. Just like anything there is always room for improvements, but overall this is an excellent product and it is easy to figure out on my own. When I do need to call customer support the issue is usually resolved right then and they are always helpful. Cons Sometimes changes are made without a heads up, which causes grief. Especially in the middle of the day when suddenly things are different. Review Source DP Donna P. Owner Retail Used the software for: 2+ years ### "Pleased as Punch" May 19, 2026 5.0 Overall I am very pleased with the service I have received from LikeSew. It is perfect for a small shop like mine with everything being in one place. Pros Like sew has everything I could need in a POS for my quilt store. The way it figures my yardage, the website, and the ability to send newsletters. I love that the information for most of my newly purchased inventory is stored in a back office. It makes entering new inventory so much faster and efficiently. Most of the time, when I need to talk to someone I can easily reach them on the phone and they can walk me through any problem I am having. Cons The cost is a bit high for my budget. One thing that I struggle with is some of the extra categories that are on the screen that are not relevant to my business. More streamline would be better for me. I also have trouble with the website setup. I get very confused and then I can't figure it out. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Clover](https://www.capterra.com/p/226864/Clover/) Reason for choosing Like Sew It is designed and setup for quilt shops Review Source KM Kirsta M. Owner Retail Used the software for: 2+ years ### "Great Software value for small business." May 25, 2026 5.0 I loved the last training session they had - very informative to us old timers! Others have used different parts and made it more real to those of us that hadn't tried that part yet! Pros They have always been very helpful to me when I don't understand how to do something. I am not super tech savy and being a one man store makes it harder to get to everything. Cons Sometimes it takes a minute for a call back - when you are having customer problems that makes it seem like hours. The quilt shop Facebook pages have helped - state your problem and someone else might have encountered it and give an answer! Review Source NG Nancy G. Owner Retail Used the software for: 2+ years ### "Best software for quilt shops" May 19, 2026 5.0 I’ve had a great experience with Like Sew, friendly and well informed staff and technical support using phone support. Pros Great software for managing sales and inventory. If you call their customer support, you’ll find it one of the best of any service industry. Cons Sometimes there seems to be too many options when setting up the software or when adding new services/products. Review Source DM Denise M. Owner Retail Used the software for: 2+ years ### "Tailored for fabric shops but lacking in critical areas" June 4, 2026 3.0 I feel trapped. As a POS it has some nice features for fabric shops such as assembling precuts and kits. The main reason I use it is for fractional yardage. Tech support is lacking. The support people who answer the phone are just gatekeepers who often cannot help with solutions on the spot. When a solution isn’t found on the spot, it may take weeks or even months to get an answer by email. Seldom have I gotten a call back. Unfortunately their integration with Shopify renders many of LikeSew’s best features, such as class registration, unusable. And of course the Shopify fees and app add-ons increase monthly cost yet again. The bottom line: LS is very good at some pos functions and the back end. It’s not good as a marketing and public-facing solution. Pros It’s web-based and therefore accessible anytime, anywhere. It’s easy to use, particularly as a register. Inventory management is adequate. Cons The website function is primitive. Design is poor with limited templates. All LikeSew websites look the same and certain changes must be made by the tech team which is inefficient. Editing functions lack drag and drop. It still uses a table format for adding photos which results in wonky looking pages. The email and mailing list functions are useless, so I need to pay extra for Constant Contact. Setting up sales and coupons is extremely limited. Switched from [Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/) Posim was sold to LikeSew and LS was trying to get Posim customers to switch to LS. Posim was my original POS. It’s not on your list. I used Shopify for website and class registration Review Source TJ Thea J. Owner Retail Used the software for: 2+ years ### "No help available! Lost sales and no one cares" October 22, 2025 1.0 They are just in it to collect whatever fees they can. I think their customer service try as hard as they are allowed to and they are well trained on what to say to appease the customer, but we just have not been happy with the lack of solutions to the problems we are experiencing. I feel totally ignored. Pros They talk a good story up front but there are many, many problems with the website and POS system. Not a happy customer! Cons Random online orders show up with amounts not ordered. You can't manage the order of variations on a product and how they show up. Their online ordering goes down quite often and they don't care. Abandoned Cart orders are not communicated with and you aren't able to delete them. They are bulldogs about making you use their credit card system.....and then don't follow up. You can never speak to a manager and whoever you do talk to just wants to transfer you to someone else. They cannot get the Cost of Goods Sold to work on inventory numbers. They do not follow up with you on concerns you bring to them. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Quickbooks eliminated their desktop POS product so we were forced to find an alternative. Review Source KB Kathy B. Sole proprietor Textiles Used the software for: 2+ years ### "Not much of a review" May 31, 2026 3.0 Even though I place a work order online I end up calling to get results. I wish you would integrate with Square. Pros At first they really seamed like they were geared to work with the textile industry. Website included that I have no clue how to use. Cons In modules/work orders the orders keep disappearing and I can only find them by the date received. Inventory keeps disappearing. I would like to change my website landing age but it is way too expensive for my small shop. Review Source CL Christine L. Owner Textiles Used the software for: 1-2 years ### "Helpful and Easy to Use!" June 4, 2026 5.0 We are extremely happy with Like Sew. Technical support is awesome in helping find the needed answer. Support is always friendly and never makes you feel rushed. Pros When we started our business, we were with a different back office/pos system and within 3 months switched to Like Sew. The switch was seamless and the training was excellent. Cons There are several applications that it would be useful to have such as being able to opt-in or opt-out of a subscription at any given time and being able to have an option to list all the items needed for a project that allows the customer to pick and choose what they don't have. Review Source KO Kate O. Owner Retail Used the software for: 2+ years ### "Using Like Sew was the best descision for my business. " June 4, 2026 5.0 It's been a lovely experience and I recommend them to anyone managing large volume retail and repots. Pros Like Sew allows me to manage my inventory, market to my customers and reach more people online, and gives me all of the reports I need to make informed descisions. Cons There's not much to dislike; it's easy to use and manage after the initial inventory upload and I can always call to ask for help/support. Switched from [talech](https://www.capterra.com/p/155256/talech/) Value and ability to create an online website. Review Source SD Shannon D. Owner Partner Textiles Used the software for: 2+ years ### "We love Like Sew" June 4, 2026 5.0 Overall we love Like Sew, we migrated from TRS back in the day and have seen Like Sew grow tremendously... Pros Ease of use, we love the time that it saves us by only having to load a product once and it's in inventory, on the website etc.... We also love using the credit card processing option for security and good pricing. Cons I wouldn't call it a con, but I would like to see the time clock be improved, let employees leave a message for eg. if they forgot to log out or a note about what they worked on etc....also when making a change add/delete of time you have to refresh and redo dates to see the change...that's a pain. Review Source KH Kif H. Owner Retail Used the software for: 2+ years ### "Great program" June 6, 2026 4.0 Customer service is great. Inventory management is easy and time saving. Payment processing is easy We updated our webpage and tech was knowledgeable and helped us out quickly Pros Easy to use and keeps inventory updated . Majority of inventory uploaded Payment processing is slick. Customer service is great. They do great at keeping updated Cons Inventory at end of year could be smoother it is not good for checks and balances Would like to see fat quarter built in for fabrics as option to purchase Review Source AG Angela G. Owner Arts and Crafts Used the software for: 2+ years ### "Customer Service " May 27, 2026 5.0 Overall- happy with the product and especially the service. Appreciate LS’s willingness to listen and make shop Owners feel heard. Pros Customer support is always spot on! Never have to wait very long and if that person I’m talking too can’t solve my problem- They send me to who can. Cons Marketing portion- specifically the email Platform. It is not easy to use and not even bells and whistles. Review Source CN Cheryl N. Owner Retail Used the software for: 2+ years ### "Like sew makes inventory management simplle. " May 28, 2026 4.0 It was in place when we purchased the store. I found it easy to take over and continue business. Customer service has been helpful when needed Pros Easy inventory management. I can add and track inventory simply. Reports are accurate and simple to run. Cons Would like better training. Possibly access to videos. A simple step by step video training program would be amazing. Review Source JD Jill D. Owner Arts and Crafts Used the software for: 1-2 years ### "Like Sew is a game changer " June 10, 2026 5.0 I don’t know how I would run by fabric shop/retreat house without this software. It is a game changer for me. Pros I love that anytime I have a question or don’t know how to do something in the Like Sew software, I can call and talk to a real person that always helps me in a very timely manner. Cons I wish there were more vendors in the inventory system to make loading new merchandise a bit easier. Review Source TM Tonya M. Owner Retail Used the software for: 2+ years ### "Easy to Use. " May 27, 2026 5.0 Like Sew has been very helpful from the beginning. They have helped me build my webpage and get set up so I was ready to open. Pros Like Sew is very easy to use. When I add inventory it’s automatically on my website ready to sell. Cons Setting up my label printer has been difficult. Settings tend to change. Tech support has helped me but I need to get in touch with them again. Review Source BH Buddy H. Right Hand Man Retail Used the software for: 2+ years ### "Love this company " October 28, 2024 5.0 I inherited it from the previous owner and have been able to make it in to what i need to seamlessly run my store, website, and inventory. Pros It's specific to our industry so they understand or needs ans issues. Cons Sometimes there is a learning curve on things but i ALWAYS get help and an answer when i ask. Reason for choosing Like Sew Already in place and they had nothing new to offer. Review Source PC Petrina C. Owner Retail Used the software for: 1-2 years ### "Good program" October 27, 2024 4.0 Good - improvements have been good looking at adding e commerce now Pros All in one - retail and e commerce working with major suppliers Cons Going down at bad times - when store busy Alternatives considered [Anchor](https://www.capterra.com/p/231030/Anchor/) Reason for choosing Like Sew Integrated better to what we needed in fabrics and sewing machines Switched from [Non-Profit Fundraising Software](https://www.capterra.com/p/199583/Non-profit-Fundraising-Software/) Designer passed away - business closed don’t remember name Review Source RJ Ruth J. Manager Textiles Used the software for: 2+ years ### "Review From Uptown Blanco" October 27, 2024 5.0 We’ve been with them for over 6 years and have no plans on leaving! Pros Great POS - easy to use, easy to teach to new employees. Over the years many updates have been made (ie inventory searches) which have been nice. Cons They’ve had a lot of learning along the way as they’ve grown, which at times has frustrating when problems don’t seem to get addressed quickly. Right now it’s the emails, but improving. Review Source JJ Janet J. Owner Textiles Used the software for: 6-12 months ### "Love like sew " October 26, 2024 5.0 Has helped our system a d business in all things Pros Support is much better . \[sensitive content hidden\] is great! The rest of support is now awesome! Cons I wish they had 24 hr support for us that are on at 2 am Review Source Similar Products Featured ## Related categories [Retail POS System](https://www.capterra.com/retail-pos-system-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.