--- title: "Visiting Aid Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Visiting Aid Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more." source_url: "https://www.capterra.com/p/10021024/Visiting-Aid/" page_type: "product" language: "en" --- # Visiting Aid Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 18, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Visiting Aid ## What is Visiting Aid? Visiting Aid is an OMIG and Department of Health certified homecare software for agencies, self-direction programs, and payers in the United States. The software aims to streamline homecare operations, empower consumers, keep providers compliant, and boost performance through collaboration. Key features include clear data views, Scheduling, Billing, Automated reminders and Auto generated E-Timesheets. Patient and Caregiver Portals, as well as Visiting Aids Intake and Onboarding portals, prioritization of tasks, making our program inclusive of every aspect needed to operate with our simple mobile electronic visit verification (EVV), and enhanced communication. ## What is Visiting Aid used for? [Home Care](https://www.capterra.com/home-care-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Visiting Aid?[Manage this product listing](https://www.g2.com/products/visiting-aid/claim_requests/new?auto=true) ## Visiting Aid Overview Updated September 2026 AI summary Visiting Aid offers midsize and enterprise organizations software tools for managing home care and home health care operations. It supports calendar scheduling, care plans, compliance, client and employee management, and visit verification, with features such as billing, claims, customizable reporting, electronic signatures, and GPS. The platform is accessible across web and mobile devices, and supports integrations and multi-location needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Visiting Aid 5.0 (3) VS. [4.6 (93)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting Price Contact vendor Starting Price $200 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.7 (93) Value For Money 5.0 (2) Value For Money 4.6 (89) Customer Service 5.0 (3) Customer Service 4.6 (91) ## Visiting Aid alternatives [4.5 (157)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting price $325.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (191)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (65)](https://www.capterra.com/p/140368/Carecenta/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## FAQs about Visiting Aid Overview ### What company size and specific industries is Visiting Aid built for? Visiting Aid is designed for home care agencies, fiscal intermediaries, social adult day programs, private pay home care providers, private duty nursing services, waiver programs, and FMS organizations. The vendor description does not specify company size, but the product is aimed at organizations in these care and support service sectors. Features and Usability ### What are the key features of Visiting Aid? Visiting Aid offers monitoring, referral management, and visit verification as its core features. It also includes caregiver scheduling, clock in/out, GPS, real-time notifications, and mobile access, plus reporting, compliance management, client records, document storage, and billing and invoicing for care coordination and administrative tracking. Integrations ### Which third-party tools and platforms does Visiting Aid integrate with? Visiting Aid integrates with six third-party platforms: Empeon and Viventium Software for payroll and HR, Google Maps for location support, HHAeXchange and Santrax Agency Management for home care operations, and Keeper for related workflow management. Getting Started and Support ### What training and onboarding options does Visiting Aid offer? Visiting Aid provides in person training, live online sessions, webinars, documentation, and videos to support team onboarding. In person and live online formats allow guided instruction, while webinars, documentation, and videos offer reference material and self-paced learning for users reviewing setup steps and product features. Getting Started and Support ### What customer support options does Visiting Aid offer? Visiting Aid provides email/help desk, FAQ/forum, knowledge base, phone support, and 24/7 live rep assistance. Support details are limited in the catalog data, so there is no verified user feedback on response times, helpfulness, or common frustrations with these channels. ## Features AI summary Based on 815 Home Health Care reviews Capterra data shows that buyers of Home Care software rank the following features as their top priorities: - **Scheduling** (**67%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**62%**) - **Client Management** (**57%**) Visiting Aid supports all three top features buyers look for in Home Care software: **Scheduling**, **HIPAA Compliant**, and **Client Management**. Together, these capabilities help businesses coordinate caregiver visits, protect sensitive patient information, and keep client records organized, allowing teams to deliver more consistent and compliant care. Scheduling 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources HIPAA Compliant 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Client Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Mobile Access 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Care Plan Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage the treatment plan and coordination between care providers and patients with special health care needs Compliance Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Visiting Aid 37 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Assessment Management: Creation, administration, and evaluation of assessments or tests - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Referral Management: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visit Verification: Process that confirms a caregiver's visit and services provided - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 5.0 (2) ### Starting price Free trial not available Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Viventium Software](https://www.capterra.com/p/161138/Viventium-Software/)[ HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/)[ Empeon](https://www.capterra.com/p/232753/Empeon/)[ Santrax Agency Management](https://www.capterra.com/p/129444/Santrax-Agency-Management/)[ Keeper](https://www.capterra.com/p/10012825/Keeper/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NM NICHOLE M. REGIONAL DIRECTOR Financial Services ### "MARTON CARE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 20, 2024 very helpful staff, always willing to help or improve things. Pros Love the intake portion, and employee section. Cons Not a big fan of the referral portion. too many windows to navigate vs old intake portion. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JG JENNIFER G. ADMINISTRATIVE ASSISTANT Hospital & Health Care ### "PROGRAM IS VERY GOOD" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2024 LIKE YOUR SYSTEM ALWAYS LEARNING SOMETHING NEW Pros EASY TO NAVIGATE LIKE YOUR SYSTEM ALWAYS EASY TO NAVIGATE Cons EVERYTHING IS GOOD WITH YOUR SYSTEM NO PROBLEM Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MB Matt B. Director of CDPAP Hospital & Health Care ### "Matt Burke/Health Force" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2024 It has been great to use on a daily basis. It's easy to learn. The Visiting Aid associates are great to work with and communicate effectively. Pros The ease of use and versatility. Customer service team is top notch. Cons Sometimes the program lags slow or the calendars do not open up properly to resolve issues like time exceptions. Can be very frustrating. On a positive note, the VA support team resolves the issues immediately. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.