--- title: "SurveyMars Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SurveyMars Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/10021144/SurveyMars/" page_type: "product" language: "en" --- # SurveyMars Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SurveyMars ## What is SurveyMars? SurveyMars is a completely free online survey maker. It allows users to create unlimited surveys with unlimited questions and responses. The software offers various question types, styling options, sharing methods, and reporting features to meet diverse survey needs. These include employee satisfaction, customer satisfaction, NPS, and market research surveys. Pre-made templates across industries are also provided to help users quickly create tailored surveys. ## What is SurveyMars used for? [Survey](https://www.capterra.com/survey-software/)[Form Builder](https://www.capterra.com/form-builder-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SurveyMars?[Manage this product listing](https://www.g2.com/products/surveymars/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SurveyMars 4.9 (7) VS. [4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting Price Contact vendor Starting Price $30 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (7) Ease Of Use 4.6 (1,781) Value For Money 5.0 (7) Value For Money 4.4 (1,409) Customer Service 4.9 (7) Customer Service 4.3 (1,340) ## SurveyMars alternatives [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/) [4.6 (1,781)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201674/Enquetes-Maken/) Highest Rated [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) [4.7 (11,577)](https://www.capterra.com/p/176571/Google-Forms/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176571/Google-Forms/) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/) [4.7 (230)](https://www.capterra.com/p/191055/SurveyHero/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/191055/SurveyHero/) [View all alternatives](https://www.capterra.com/p/10021144/SurveyMars/alternatives/) ## FAQs about SurveyMars Overview ### What company size and specific industries is SurveyMars built for? SurveyMars is designed for small businesses, mid-market companies, and enterprises that need a global platform for surveys, polls, and quizzes. It suits organizations across many sectors, including market research, education, customer feedback, and internal communications, rather than a single industry. Features and Usability ### What are the key features of SurveyMars? SurveyMars offers a survey builder with customizable templates, multiple question types, question branching, skip logic, question piping, and randomization. It also includes anonymous feedback, NPS survey structure, multi-language support, mobile survey, offline response collection, real-time data, reporting and analytics, data import/export, and third-party integrations. Integrations ### Which third-party tools and platforms does SurveyMars integrate with? SurveyMars integrates with 8 third-party tools, including Airtable, Google Sheets, HubSpot CRM, Mailchimp, Microsoft Teams, Notion, Slack, and Zapier. These integrations cover spreadsheet, CRM, email marketing, collaboration, and automation workflows, giving SurveyMars connections to common business platforms used for data collection and survey operations. Getting Started and Support ### What training and onboarding options does SurveyMars offer? SurveyMars provides documentation for teams that need written reference materials during setup and use. Documentation supports self-paced learning, feature lookups, and step-by-step guidance when users want to review information as needed. Getting Started and Support ### What customer support options does SurveyMars offer? SurveyMars provides email/help desk, FAQ/forum, and a knowledge base for customer support. These options give users written guidance and a place to look up answers, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 10,704 Survey reviews Capterra reviewers highlight these as the features buyers care about most when choosing survey software: - **Customizable Questions** (**55%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**56%**) - **Survey Builder** (**53%**) SurveyMars includes **Survey Builder**, giving teams a way to create and organize surveys efficiently. However, it does not offer **Customizable Questions** or **Surveys & Feedback**. Instead, it provides **Reporting/Analytics** (**45%**) and **Data Import/Export** (**42%**), which can still support survey workflows by helping businesses review response trends and move data between systems more easily, allowing teams to track results and manage survey information with less manual work. Reporting/Analytics 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Data Security 4.3 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Multiple Question Types 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay NPS Survey Structure 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels Mobile Survey 4.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Distribute a survey via mobile devices Randomization 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Randomize the displayed order of questions and answer options SurveyMars 26 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Email Reminders: Reminders sent via email - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Mobile Survey: Distribute a survey via mobile devices - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Language: Manage and support multiple languages - Multiple Question Types: Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Offline Response Collection: Practice of collecting data and responses for market research/surveys without an internet connection - Q&A Management: Allow users to collaborate and ask questions regarding folders and/or documents within the system - Question Branching: Survey design technique that directs respondents to different questions based on their previous answers - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Question Piping: Integration of respondents' answers from previous survey questions into subsequent questions or text - Randomization: Randomize the displayed order of questions and answer options - Real-Time Data: Receive data and information in real time - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Quotas: Limit the number of participants with certain characteristics you want to complete the survey - Skip Logic: Skip over or route respondents to different questions based on their previous answers - Survey Builder: Create and manage surveys - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 5.0 (7) 5.0 Based on 7 reviews ## Pricing Value for money 5.0 (7) Free Version Free Tier $0.00 Value for money 5.0 (7) 5.0 Based on 7 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Notion](https://www.capterra.com/p/186596/Notion/)[ Airtable](https://www.capterra.com/p/146652/Airtable/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (7) 4.9 Based on 7 reviews ## User reviews Overall rating 4.9 Based on 7 reviews Filter by rating 5(6) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TA Ts A. Vice Chair Financial Services ### "Practical for Financial Market Research" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2026 We sometimes need direct feedback before making decisions about services or customer needs. SurveyMars gives us a way to ask those questions directly and organize the responses. The feedback doesn't replace our other research, but it gives us an additional perspective when trying to understand what customers want and expect from financial services. Pros SurveyMars has been useful when we need to collect opinions from customers or potential customers. I like being able to customize the questions around the information we're trying to understand. We don't always need the same survey structure, so having different question types gives us more freedom when creating market research questionnaires. Cons Creating a more detailed market research survey requires more preparation. There are enough options to build a fairly specific questionnaire, but that also means it can take longer to set everything up correctly. I would prefer a little more guidance when creating more complex surveys. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Alex H. Chief Executive Officer - Corporate Financial Services ### "Helpful for Measuring Client Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2026 Before using a structured survey process, customer feedback could be inconsistent. SurveyMars gives us a repeatable way to ask clients about their experience and collect their responses. We can then review the feedback and look for recurring themes instead of making decisions based only on individual comments from customers. Pros I particularly like having the ability to create NPS surveys and combine those questions with other feedback questions. For financial services, understanding whether clients are satisfied with the overall experience is important, but the score alone doesn't always explain why they feel that way. Being able to include additional questions gives us an opportunity to collect more context from the client. Cons There is a small learning curve when creating a survey with more detailed requirements. The basic survey creation process is straightforward, but I needed some time to become comfortable with the different options available. A more guided setup for advanced surveys would make the experience easier for new users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DK Diarmuid K. CEO Financial Services ### "Easy Way to Gather Customer Feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 23, 2026 We needed a more organized way to collect customer opinions after interactions with our financial services team. SurveyMars gives us a structured way to ask customers about their experience instead of relying entirely on individual conversations. The responses give us useful feedback that we can consider when looking at areas of the customer experience that may need improvement. Pros I like how straightforward SurveyMars is when we need to create a customer feedback survey. The platform gives us different question types and enough flexibility to structure the survey around the specific information we're trying to collect. I also find the templates useful when we're putting together a survey quickly. Once the questions are ready, sharing the survey with customers is fairly simple. Cons There are several options available when building a survey, so it can take some time to become familiar with everything. For a basic survey this isn't really an issue, but when I'm creating something more detailed, I sometimes need to spend extra time finding the setting or option I need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PS Peter S. Co-Founder and CEO Medical Devices ### "Reliable Survey Tool for Medical Device Feedback, Just Needs Weekend Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 22, 2026 I've used SurveyMars weekly for about 5 months to collect structured feedback from doctors, nurses, and patients on our medical devices, and it has been a dependable and cost-effective tool for ongoing feedback collection, even though weekend support coverage could be improved. I would recommend it to colleagues and peers in the industry, rating it 8 out of 10. Pros SurveyMars has been excellent for building recurring, structured feedback loops with clinical staff and patients, and the form and survey creation process is intuitive even for non-technical team members. It offers strong value for money since unlimited surveys and responses are included, and it's flexible enough to support multiple use cases, including usability testing, satisfaction tracking, market research, and customer support feedback. Cons Customer support is not adequately staffed on weekends, which can be a gap when timely help is needed during an active survey cycle. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ES Ekta S. Director of Operations and Marketing Computer Software ### "Easy-to-use survey tool with good support and reasonable pricing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 22, 2026 I have been using SurveyMars for about three months, around twice a week, in my role as Director of Operations and Marketing in the software development industry. We use it to collect feedback, measure satisfaction, and support product planning. Overall, I have had a positive experience with its ease of use, customer support, and value for money. I would rate SurveyMars 5 out of 5 and would recommend it to colleagues and others who need a survey solution for their business. Pros I like SurveyMars because it is easy to navigate, reasonably priced for our budget, and has a helpful customer support team. It also makes collecting feedback and measuring customer satisfaction straightforward. Cons The main thing I find challenging is analyzing a large number of open-ended responses, as reading and sorting through hundreds of answers can take a lot of time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Azaz M. Marketing Management Consulting ### "Smart & Simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 21, 2026 The AI survey generator is amazing. It creates professional questions in seconds. Saves me so much time! Pros Its AI-powered features make creating surveys incredibly intuitive, allowing you to generate professional surveys effortlessly. Cons The options to change fonts, colors, and overall survey themes are somewhat restrictive and could be more flexible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Raz V. Research And Development Management Consulting ### "The Best Free Tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 13, 2026 Unlimited surveys and responses for free? SurveyMars is a lifesaver for my AI startup. Highly recommended! Pros Real-time data tracking and analytics make it very easy to understand the results.Customer support is incredibly fast and helped us resolve our queries in no time. Cons The category labels are broad for the templates, and there's no way to filter by industry, or number of questions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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