--- title: "Goodwin Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Goodwin Software - reviews, pricing plans, popular comparisons to other Travel Agency products and more." source_url: "https://www.capterra.com/p/10021183/Goodwin/" page_type: "product" language: "en" --- # Goodwin Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Goodwin ## What is Goodwin? Goodwin's all-in-one solution is tailored to meet the diverse needs of travel businesses, offering a range of features aimed at saving time and maximizing results. Basically, it is your entire business in ONE box: - A customizable B2B/B2C website with online booking system, - API integrations in-and-out - Dynamic packaging capabilities for hotels, transfers, tickets, excursions, transfers and other services - FIT prices management tools that allow you to enter static hotel contracts and/or create static transfers, excursions, sightseeing tours and deal with charter flights - Reservations management that allows your team to handle reservations and automatically issue documents - Financial subsystem that allows control of payments and working with invoices - Mapping tools to connect your database to the supplier\`s one - Reports about your activity - Operations tools to deal with groups of passengers on flights, excursions, and other group services for DMC companies ## What is Goodwin used for? [Travel Management](https://www.capterra.com/travel-management-software/)[Reservations](https://www.capterra.com/reservations-software/)[Tour Operator](https://www.capterra.com/tour-operator-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Goodwin?[Manage this product listing](https://www.g2.com/products/goodwin/claim_requests/new?auto=true) ## Goodwin Overview Updated September 2026 AI summary Goodwin supports small businesses in the travel sector by providing tools for booking management, itinerary creation, and payment processing. Designed for travel agencies and tour operators, it offers features such as accounting integration, multi-currency support, and supplier management. The platform is cloud-based, allowing businesses to manage reservations, pricing, and customer information efficiently from anywhere. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Goodwin 0.0 VS. [### WeTravel](https://www.capterra.com/p/163474/WeTravel/) [4.8 (528)](https://www.capterra.com/p/163474/WeTravel/reviews/) Starting Price Contact vendor Starting Price $79 Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (528) Value For Money 0.0 (0) Value For Money 4.7 (502) Customer Service 0.0 (0) Customer Service 4.8 (522) ## Goodwin alternatives [BizAway](https://www.capterra.com/p/219818/BizAway/) [4.7 (56)](https://www.capterra.com/p/219818/BizAway/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/219818/BizAway/) [Signature](https://www.capterra.com/p/181137/Signature/) [4.8 (29)](https://www.capterra.com/p/181137/Signature/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/181137/Signature/) Highest Rated [TourSys Cloud](https://www.capterra.com/p/179150/TourSys-net/) [5.0 (19)](https://www.capterra.com/p/179150/TourSys-net/reviews/) Starting price $155.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/179150/TourSys-net/) [Resfinity](https://www.capterra.com/p/148519/Resfinity/) [4.5 (6)](https://www.capterra.com/p/148519/Resfinity/#reviews) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148519/Resfinity/) ## FAQs about Goodwin Overview ### What company size and specific industries is Goodwin built for? Goodwin is designed for travel businesses, including tour operators, DMCs, online travel agencies, and travel startups. It is built for companies in the travel sector rather than a broad range of industries, making it a fit for specialized teams serving leisure and destination travel markets. Features and Usability ### What are the key features of Goodwin? Goodwin offers booking management, reservations management, and online booking for travel agencies, plus itinerary creation and package creation. It also includes CRM, customer database, supplier management, and vendor management. Reporting & statistics, customizable reports, payment processing, invoice management, multi-currency, and GDS/OTA integration support travel operations and transactions. Integrations ### Which third-party tools and platforms does Goodwin integrate with? Goodwin connects natively to Airline, Channel Manager, GDS, Juniper Booking Engine, Kiwi, and Webhotelier. These integrations cover airline distribution, booking engines, and reservation channel management, giving Goodwin compatibility with six third-party platforms in travel and hospitality operations. Getting Started and Support ### What training and onboarding options does Goodwin offer? Goodwin provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover group learning, documentation serves as written reference material, and videos offer self-paced viewing for feature and setup guidance. Getting Started and Support ### What customer support options does Goodwin offer? Goodwin provides Email/Help Desk, a Knowledge Base, and Chat support. These channels give users written help and self-service guidance, with chat for quicker questions and email for more detailed issues. No reviewer feedback on support quality is available in the catalog data. ## Features AI summary Based on 432 Travel Agency reviews Capterra data shows that buyers of travel agency software rank the following features as their top priorities: - **Online Booking** (**58%** of reviewers rated this feature as critical) - **Reservations Management** (**46%**) - **Payment Processing** (**42%**) Goodwin supports all three features that reviewers rate highest: **Online Booking**, **Reservations Management**, and **Payment Processing**. Together, these capabilities help businesses accept bookings online, manage trip details and reservations more efficiently, and process customer payments in one place, allowing teams to deliver a smoother booking experience and keep daily operations organized. Accounting Integration Integrate with a third-party accounting system Activities Booking Allows businesses to offer customers reservations for a variety of activities. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Booking Management Create, update, and manage bookings, itineraries, and reservations CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Goodwin 41 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Booking Management: Create, update, and manage bookings, itineraries, and reservations - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Efficiency: Uses AI and ML to analyze spending patterns to identify cost-saving opportunities, such as recommending alternative travel options of similar quality at lower prices - Electronic Payments: Electronically collect payments for goods or services - For Travel Agencies: Serves travel agencies - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Itinerary Creation: Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project - Multi-Currency: Manage and handle various international currencies - Multi-Day Booking: Bookings that last more than one day - Multi-Language: Manage and support multiple languages - Online Booking: Book meetings and appointments through a website or digital platform - Package Creation: Sell multiple products or services together, as a set - Payment Processing: Accept, record, and reconcile financial transactions - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ Webhotelier](https://www.capterra.com/p/132510/WebHotelier/)[ Kiwi](https://www.capterra.com/p/189215/Kiwi/)[ Airline](https://www.capterra.com/p/199079/Airline/)[ Juniper Booking Engine](https://www.capterra.com/p/102469/Booking-Engine/)[ GDS](https://www.capterra.com/p/265932/GDS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.