--- title: "Thatch Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Thatch Software - reviews, pricing plans, popular comparisons to other Benefits Administration products and more." source_url: "https://www.capterra.com/p/10021249/Thatch/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Thatch Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Thatch ## What is Thatch? Thatch replaces that one-size-fits-all group plan with an employee health budget: a fixed, tax-free amount each employee uses to choose the health plan that fits their life. How it works: 1. Employers set the budget and get costs they can plan around, with no surprise renewal and no single employee's claims driving up the bill. 2. Employees can search for and choose plans that have their own doctors, hospitals, and prescriptions covered. 3. Thatch handles enrollment, compliance checks, and carrier payments. Employers can easily add employees and adjust budgets by class, age, or location as the team grows. No full-time benefits hire required. Thatch's account team supports both sides at every step. ## What is Thatch used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Benefits Administration](https://www.capterra.com/benefits-administration-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $45 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Thatch alternatives Highest Rated [4.9 (4,886)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,983)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (1,400)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (3,653)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about Thatch Overview ### What company size and specific industries is Thatch built for? Thatch is designed for HR, People, and Benefits leaders at small and mid-sized companies that manage employee health benefits directly. It fits organizations that want support for benefits administration, especially teams responsible for handling health coverage in-house. Features and Usability ### What are the key features of Thatch? Thatch includes benefits administration, employee benefits administration, and online benefits enrollment, plus ACA reporting, COBRA administration, and HSA/FSA administration. It also offers employee portal and self service portal access, access controls and role-based permissions, document management, customizable reports, integrations / APIs, and HIPAA compliant HR management. Pricing ### How much does it cost and what fees or limitations are included? Thatch starts at $45 per user/month on the Starter plan for companies with 1-49 eligible employees, plus a $50 monthly compliance fee per company. Starter includes AI-driven insights and enrollment support, automated HIPAA documentation, autopayment of insurance premiums, fully automated benefits administration, payroll integration, and a Thatch debit card. Integrations ### Which third-party tools and platforms does Thatch integrate with? Thatch connects natively to 6 payroll and HR platforms: Deel, Gusto, Paychex, QuickBooks Desktop Payroll, RUN Powered by ADP, and Warp. These integrations cover payroll and workforce administration tools, giving Thatch compatibility with widely used systems for managing employee payments and related HR workflows. Getting Started and Support ### What training and onboarding options does Thatch offer? Thatch provides in person training, documentation, and videos to help teams get started. In person sessions support guided setup and direct instruction, documentation offers written reference material for self-paced learning, and videos provide visual walkthroughs for reviewing product features and steps as needed. Getting Started and Support ### What customer support options does Thatch offer? Thatch provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback on support quality is available here, so user experience with response times or helpfulness cannot be assessed from the catalog data. ## Features AI summary Based on 3,754 Benefits Administration reviews Capterra data shows that buyers of Benefits Administration software rank the following features as their top priorities: - **Benefits Management** (**58%** of reviewers rated this feature as critical) - **Online Benefits Enrollment** (**49%**) - **Payroll Management** (**65%**) Thatch includes **Benefits Management** and **Online Benefits Enrollment**, giving HR teams a clear way to manage benefit plans and handle employee enrollment online. However, it does not offer **Payroll Management**. Instead, it provides **Health Insurance Administration** (**51%**) and **Employee Benefits Administration** (**47%**), which still support core benefits tasks and help businesses manage coverage details and employee offerings more efficiently, allowing teams to keep benefits operations organized and easier to handle. Benefits Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Record employee's benefit plans and selections throughout career progression Customizable Reports 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports Data Import/Export 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Third-Party Integrations 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes ACA Reporting Collect data and compile reports to stay in compliance with Affordable Care Act requirements Access Controls/Permissions Define levels of authorization for access to specific files or systems Thatch 39 features ### All Features - ACA Reporting: Collect data and compile reports to stay in compliance with Affordable Care Act requirements - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Benefits Administration: Enables employees to manage their benefit plans by viewing plans, make changes during open enrollement, and for life event changes. Employers can report and manage payroll deductions based on selected plan options - Benefits Administration Outsourcing: Delegate benefits administration to third party vendors - Benefits Dashboard: Use a dashboard to view benefits that are selected by employees or offered by employers - Benefits Management: Record employee's benefit plans and selections throughout career progression - COBRA Administration: Manage mandated benefit continuation for employees who no longer work for the company for a limited time period - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customizable Reports: Alter the layout and content of reports - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Import/Export: Import and export data to and from software applications - Deduction Management: Determine what amounts employees should contribute towards their benefits from each paycheck - Disability Insurance Administration: Set up and manage short and/or long term disability insurance benefits - Document Management: Store, manage, and track all electronic documents in a centralized location - Employee Benefits Administration: Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Self Service: Gateway through which employees can access the system - Enrollment Planning: Facilitate employee enrollment in health insurance plans during open enrollment and special enrollment periods. Make changes to benefits data in real time. - Evaluation Management: Create, share, and manage the distribution of job descriptions/duties - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Health Insurance Administration: Set up and manage health insurance benefits for employees - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - HSA/FSA Administration: Set up and manage health savings and flexible spending accounts for your employees - Integrations / APIs: Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications. - Online Benefits Enrollment: Select benefits and provide information needed to participate in a benefit via an online portal - Provider Management: System that helps businesses manage their relationships with various third-party vendors, suppliers, and service providers - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) [View pricing plan details](https://www.capterra.com/p/10021249/Thatch/pricing/) Starter $45.00 Per User,Per Month It includes: - Fully automated benefits administration - Payroll integration - Automated HIPAA and compliance documentation - AI-Driven insights & enrollment support - Autopayment of insurance premiums - Thatch debit card for healthcare purchases Custom Custom Quote Available It includes: - ACA compliance for large employers, plus COBRA - White glove implementation support - Dedicated client success manager Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Deel](https://www.capterra.com/p/205015/Deel/)[ Gusto](https://www.capterra.com/p/131882/Gusto/)[ Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[ RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[ Warp](https://www.capterra.com/p/10009263/Warp/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating Counts reflect reviews available in this feed. 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful AR Aron R. HR Director Used the software for: Less than 1 year ### "Best for Employee experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2024 Pros From both a customer and employee perspective, this company truly excels. Their customer service is outstanding, always attentive and responsive to our needs. The product itself is top-notch, seamlessly integrating the benefits of an individual policy with the ease and efficiency of a group plan. Highly recommended for anyone seeking a reliable and effective solution for running an ICHRA plan. Cons With this product, I can explain how ICHRA works. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.