# Quidget Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Quidget Software - reviews, pricing plans, popular comparisons to other AI Sales Assistant products and more. Source: https://www.capterra.com/p/10021282/Quidget --- # Quidget Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Quidget ## What is Quidget? Quidget is a powerful AI assistant builder that automates 80% of Tier-1 support tasks while freeing up time for teams to handle complex queries. With multi-language support, Quidget makes global communication seamless by responding to customers in their preferred language. Integrated with Zendesk and Euphoric.ai, it ensures smooth handovers to human agents when needed. Now featuring Calendly integration, Quidget’s AI Sales Agent can generate leads and automatically schedule meetings, enhancing sales efficiency and customer engagement. Quidget can be trained in minutes by simply uploading your url or knowledge base document, allowing it to deliver relevant, instant answers 24/7. Customization options make it easy to match the chatbot’s personality with your brand’s voice, and setup takes just a few steps with no coding required. In just a few clicks, Quidget's AI can work 24/7 to improve support quality, simplify tasks, and save resources—all while keeping customers happy. ## What is Quidget used for? [Customer Service](https://www.capterra.com/customer-service-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $16 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Quidget?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://quidget.ai&name=Quidget) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Quidget 4.8 (4) VS. [4.4 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price $16 Flat Rate Starting Price $39 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (4) Ease Of Use 4.3 (3,603) Value For Money 4.8 (4) Value For Money 4.2 (2,658) Customer Service 4.0 (4) Customer Service 4.3 (2,766) ## Quidget alternatives [4.5 (824)](https://www.capterra.com/p/136189/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.5 (3,425)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (1,133)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.4 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Escalation System alerts about the need to escalate an issue or request API Application programming interface that allows for integration with other systems/databases Quidget 54 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data System alerts about the need to escalate an issue or request Application programming interface that allows for integration with other systems/databases Automatic reply functionality for incoming messages Shortcuts for inputting frequently used messages Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Manage and track all internal and external communication conducted via calls, email, text, or chat Configure existing workflows to meet your organization's needs Recording, transcription, and analysis of sales calls for the purpose of training and generating insights Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Ability to communicate to customers through at least one channel such as email, live chat, phone, or social media. Initiate interactions with customers by proactively starting conversations or providing informational content Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Tracks metrics that provide insight into how a user interacts with any interface or product Used as a promotional or demonstration tool in sales and marketing presentations Track interaction history by documenting conversations for contacts Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Identify different languages Automatically identify and save contact information of potential customers Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels Score a lead on their quality or likelihood to buy based on certain behaviors Ability to chat online in real time Manage the process of planning and scheduling meetings, including agenda creation Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and support multiple languages Allows users to manage data from a number of sources Process and analyze human language in text or audio form Support outbound and inbound sales processes autonomously while ensuring high-quality lead engagement A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Copy on the page or chat window encouraging the user to engage with the chat option Streamlining repetitive tasks and activities through automated and predefined workflows Engage in direct, instant messaging with consumers Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Automate processes to manage leads, contacts, opportunities and sales activities Plan availability and assign specific time slots for tasks and resources Set up connections to third-party platforms to improve business processes View messages sent by both parties during the chat conversation Transfer queries and organize messages between agents Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.3 (4) 4.3 Based on 4 reviews ## Pricing Value for money 4.8 (4) Free Version Free plan $0.00 It includes: - 50 support responses/mo - 1 AI chatbot - 1 Chatbot manager Starter $16.00 Flat Rate, It includes: - 500 support responses/mo - 1 AI chatbot - 2 Chatbot managers Pro $79.00 Flat Rate, It includes: - 10,000 support responses/mo - 5 AI chatbots - 3 Chatbot managers per chatbot - API access - All integrations Enterprise $210.00 Flat Rate, It includes: - 50,000 support responses/mo - 50 AI chatbots - 5 Chatbot managers per chatbot - Remove “Powered by Quidget” Value for money 4.8 (4) 4.8 Based on 4 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Telegram](https://www.capterra.com/p/180347/Telegram/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Viber](https://www.capterra.com/p/180348/Viber/)[ ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)[ CoSupport AI](https://www.capterra.com/p/10016583/CoSupport-AI/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (4) 4.0 Based on 4 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AK Ann K. CEO Staffing and Recruiting ### "Fastest way to install AI chatbot" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 27, 2024 Pros We use Quidget as a round-the-clock support bot. It was easy to set up and customize. It works well with WhatsApp and Slack. Cons We tried to use the webhook feature in custom builder, and it took some time. There are instructions available, but I'd prefer a video tutorial or similar to make it easier. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2024 Hi Ann, Thank you for your positive feedback! We're thrilled to hear that Quidget has been effective for your support needs and that the setup and customization process was smooth for you. We appreciate your suggestion regarding the webhook feature in the custom builder! We're constantly striving to improve our user experience, and a video tutorial is a great idea. We'll work on creating more visual guides to assist users like yourself. If you have any more suggestions or need further assistance, please don't hesitate to reach out. We're here to help! Best regards, Quidget Team AV Andrii V. Workspaces Coordinator Outsourcing/Offshoring ### "Great solution for support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 27, 2024 Pros I used Quidget to create a simple button-based chatbot. I was very impressed with the chatbot flow builder interface: you can place nodes in any order, mark them by color, and visually build the structure conveniently without getting lost. Cons One downside is the lack of navigation to search for a node by name, and using search shortcut doesn't work well in this case. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2024 Hi Andrii, Thank you for your detailed review and for highlighting the aspects of Quidget you found impressive, especially the chatbot flow builder interface! We're sorry to hear about the difficulty you faced with node navigation. We're continuously improving our platform and appreciate your feedback. Our team is already looking into enhancing the search functionality to make it easier for users to find nodes by name. If you have any other suggestions or need assistance, please feel free to reach out. We value your input and are here to support you! Best regards, Quidget Team AK Alex K. Director of Growth Information Services ### "Customizable and simple, can recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 21, 2024 Pros We've been working with Quidget for a few months now, and the overall impression is positive. We use Quidget to make chat widgets that easily link to our AI model, it’s currently working on our main webpage. This lets us show how our AI works directly in the chat, giving a hands-on demo of what our model can do. Cons The one thing I didn’t enjoy was quite limited analytics, but I hope the Quidget team is planning to expand it soon. Will definitely use it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2024 Hi Alex, Thank you for your positive review and recommendation! We're glad to hear that Quidget is helping you showcase your AI model effectively! We understand your concern about the analytics features. Expanding and improving our analytics capabilities is a priority for us, and we hope to release updates soon. Your feedback is invaluable in helping us prioritize these enhancements! If you have any further suggestions or need any assistance, please don't hesitate to contact us. We're here to support you. Best regards, Quidget Team Karyna N. CEO Information Technology and Services ### "Easy to use, versatile" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 21, 2024 Pros Quidget.ai is convenient to use. The onboarding was surprisingly fast, and our bot handle numerous requests efficiently. Haven't tried the custom builder yet, only AI bots, and we've used integrations, specifically Slack and Whatsapp. Cons The integration pool is lacking a little at the moment. We're hoping for Zendesk and Google Docs integration soon. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 10, 2024 Dear Karyna, Thank you for your wonderful review! We're delighted to hear that you found Quidget easy to use and that the onboarding process was quick and efficient for you. We appreciate your feedback regarding the integrations. We're actively working on adding more integrations, and Zendesk and Google Docs are on our radar! Your input helps us prioritize these developments to better meet your needs. If you have any other suggestions or require assistance, please reach out to us. We're here to help! Best regards, Quidget Team ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)