# BreezeFSM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is BreezeFSM the right Field Sales solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10021297/BreezeFSM/reviews

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BreezeFSM

4.7 (15)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of BreezeFSM

Ease of use

4.7

Customer Service

4.9

## Showing most helpful reviews

Showing 1-15 of 15 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SB

Santanu B.  
Project Manager  
Food Production  
Used the software for: 2+ years

### "Product at its best"

January 17, 2025

4.0

Pros

Very flexible and scalable with rich integration and extensive customization options

Cons

Sometimes, GPS accuracy not up to the mark due to which exact Travelling Allowance can't be calculated. Notification alert in any case of GPS tracking problem to the user end will be very much a better option.

Review Source

PJ

Priyanka J.  
Accountant  
Food & Beverages  
Used the software for: 1-2 years

### "Smooth and Easy Experience"

January 20, 2025

5.0

I’m very satisfied with this FSM app. It has simplified how I manage field services, and I would highly recommend it to others looking for a reliable solution.

Pros

The app's interface is intuitive and easy to navigate. I was able to schedule and track service requests without any issues.

Cons

No issues have been identified thus far. Overall experience has been positive.

Review Source

DSB

Dr. Soumik B.  
Chief Scientific Officer  
Alternative Medicine  
Used the software for: 2+ years

### "Decent Tool, But Room for Improvement"

January 22, 2025

3.0

BreezeFSM offers basic features, but needs polish.

Pros

Quick Service. Stable. GPS tracking good.

Cons

The order segment is not user freindly. Not categorizable. Filters should be added to decrease search time. Search option is also glitchy.

Review Source

PM

Pradeep M.  
National Sales Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "User friendly software"

January 13, 2025

5.0

The team is supportive and easily available to address our issues in the least possible timeframe.

Pros

This app has been designed keeping requirements of Indian businesses in mind. Its user friendly interface makes it easier to use by field staff. Their support team is taking care of every issues that crop up in real-time situations and have customized the software to suit our needs.

Cons

Limited number of trainings, though they are useful and highly effective. Would wish for more trainings so that all users can learn more.

Review Source

KS

Kiran S.  
AGM  
Food Production  
Used the software for: 6-12 months

### "Best FSM software"

January 21, 2025

5.0

Very good experence, enjoyed and very educating. Giving best results to the team. Job become easy.

Pros

Easy to implement, Well desgined Good support

Cons

Nothing much here. Overall went very good.

Review Source

KS

Kaberi S.  
Administrator  
Food Production  
Used the software for: 6-12 months

### "It's a pleasant app with great support team"

January 15, 2025

5.0

Pros

It made tasks like attendance, tracking and maintaining data easy. Great support team, they are always there for any type of help.

Cons

Quite hard to track employees with poor network connection.

Review Source

PC

Prabal C.  
HR  
Food & Beverages  
Used the software for: 6-12 months

### "Smooth & User friendly"

January 8, 2025

4.0

Pros

Every day to day Support from various aspects.

Review Source

MG

Mainak G.  
HR Cum MIS Execuitve  
Financial Services  
Used the software for: 2+ years

### "Great App for handling Sales Team !!"

October 18, 2024

5.0

Pros

It's tracking and reporting, sales team can be easily handle by this App.

Review Source

MD

Monalisa D.  
Edp Incharge  
Automotive  
Used the software for: 1-2 years

### "Very active app"

September 24, 2024

5.0

I just wanted to drop a note to say how impressed I am with your customer service team. They resolved my issues in on time and made sure I was happy every step of the way. Keep up the fantastic work.

Pros

Everything because easy to use. 1.Customer Service 2.Features 3.Likelihood to recommend

Cons

1.Easy to access staff attendance 2.live tracker 3.performance summary 4.Customer Details are very easy to find

Review Source

AP

Arup P.  
IT MANAGER  
Hospital & Health Care  
Used the software for: 1-2 years

### "Excellent Product and Support"

September 24, 2024

5.0

My overall experience about this product was very Good and We have not had to face any major issues as we have been doing for the last two years. Technical support and support team is excellent.

Pros

I like their training and support the most.

Cons

Excellent Product and specially tracking accuracy is very good.

Review Source

mS

mohirh S.  
Partner  
Consumer Goods  
Used the software for: Less than 6 months

### "Good service"

January 22, 2025

5.0

quick to respond to issues and sort it out

Pros

Service is very quick. Any issue that arises is being sorted out by the team quickly

Cons

supports only android devices. not on iOS.

Review Source

SD

Subhash D.  
Admin Executive  
Food & Beverages  
Used the software for: Less than 6 months

### "Excellent and On Point"

January 8, 2025

5.0

It has been a wonderful journey. It helps in our daily activities.

Pros

1\. User friendly 2. Work in Offline mode 3. Easy to track users activities 4. Customer support is always on point

Cons

As such nothing as of now will update if such finds in future

Review Source

SK

Sandeep K.  
MIS Executive  
Consumer Electronics  
Used the software for: Less than 6 months

### "On point and Userfriendly"

January 13, 2025

5.0

As per current usage the experience is quite good.

Pros

This is very User friendly and easy to use. Also live data availability is most important feature

Cons

The UI/UX should have been improved, rest are fine.

Review Source

DP

Debabrata P.  
Asst Manager Bi  
Building Materials  
Used the software for: 1-2 years

### "Excellent Product"

September 24, 2024

4.0

Gps accuracy 100% but km count not accurate.

Pros

Technical Training, Support and guide of team.

Cons

User friendly apps , easy to operate from field.

Review Source

SKA

Shiv Kumar A.  
Wholesaller  
Chemicals  
Used the software for: 2+ years

### "Best one to use"

July 22, 2024

5.0

Pros

most convenient, useful, easy to operate

Cons

so far there is no such finding, team is supportive hence issue is resolved on spot

Review Source

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