# HOA Sites Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HOA Sites the right HOA solution for you? Explore 71 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10021299/HOA-Sites/reviews --- HOA Sites 4.8 (71) [View alternatives](https://www.capterra.com/p/10021299/HOA-Sites/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 9th, 2026 # Reviews of HOA Sites Ease of use 4.6 Customer Service 4.9 ## Pros and Cons in Reviews AJ Andrea J SecretaryNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “They offer so many extras and allow everything we were looking for including news articles, surveys, a place for all of our HOA documents, and emails.“ July 2, 2024 JB Jean B Communications ChairPublic Relations and Communications, Self-employedUsed the software for: More than 2 years. “Example: message board subscribers cannot be managed by the admin (cannot add or remove a subscriber from a message board or even see who the subscribers are).“ June 18, 2024 SH Sean H Vice PresidentNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “There are many modules that you can enable in the software so you can create a basic community and keep adding new features.“ July 2, 2024 AD A. James D AdministratorCivic & Social Organization, 2 - 10 employeesUsed the software for: More than 2 years. “email addresses way too expensive, need templates for email blasts.“ June 18, 2024 SH Sean H Vice PresidentNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “The ticket system is used when initially setting up the site and HOA Sites was very responsive during setup and after the fact they respond quick to requests.“ July 2, 2024 BM Brian S. M WebmasterPhilanthropy, Self-employedUsed the software for: 1-2 years. “Member Renewal doesn't mesh perfectly with how our membership chair handles things.“ July 2, 2024 MP Michael P OwnerComputer Software, 2 - 10 employeesUsed the software for: 1-2 years. “Site was easy to understand and had the content we were looking for to ensure the residents were up to date and informed. “ July 9, 2024 AS ANGELA S SecretaryReal Estate, 51 - 200 employeesUsed the software for: More than 2 years. “Difficult to navigate the File Manager feature.“ June 25, 2024 ## Showing most helpful reviews Showing 1-25 of 71 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tiffany H. Director of Marketing Real Estate Used the software for: 2+ years ### "Professional Looking Website" June 18, 2024 5.0 We are very happy with the finished product. Changes are easy to make and it's easy to adapt the site to our needs while maintaining a professional and polished look. Support has been lightning fast any time I have needed it. All around phenomenal product and I really appreciate the service! Pros We use HOA Sites for our management company website. It gives a very professional look, and is very easy to customize to our needs. The end result is a very polished and we are happy to have representing our brand. Cons I wish there was further customization of the request manager feature, and the format in which it forwards the information to our office, but all in all that is a very small detail and we are very pleased with the overall product. Switched from [Association Management Website](https://www.capterra.com/p/78588/Association-Management-Website/) Issues with customer service and support. Our old website was also very dated looking and nothing like our current website. When we decided to change our management software, it just made sense to look for a better website product. Review Source EZ Edward Z. Webmaster Real Estate Used the software for: 2+ years ### "Best HOA Site I've Ever Seen" June 11, 2024 5.0 Our experience has been phenomenal. Great product. Great support. Great cost. Pros I'm on two HOA Boards (home and vacation property). I liked HOA Sites so much at our vacation board, our home board voted to implement it there also. It is SO VERY EASY to configure and install. HOA Sites staff walks you through the implementation. It's easy to use, configure, and administer and the customer service is outstanding. Cons There isn't anything NOT to like about it. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[Web.com](https://www.capterra.com/p/151967/web-com/) Reason for choosing HOA Sites Ease of use and cost. HOA Sites is hands down cheaper and easier to use. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) HOA Sites is SO much easier to configure and use. Review Source BF Betsy F. Website manager Civic & Social Organization Used the software for: 2+ years ### "Limited flexibility means easier management" June 18, 2024 4.0 Good! The initial setup wasn’t too overwhelming, and ongoing maintenance is fine. That said, we use only a few of the functionalities, primarily because of the structure of our organization. Unlike most HOAs, our membership is voluntary, and billing is managed outside the site. We considered consolidating membership management onto the site, but the transition was too difficult. Plus, it would have required a considerable education effort to bring our members up to speed, and it wouldn’t have offered much benefit for our all-volunteer management team. Pros Once we learned our way around the back-end, it’s fairly straight-forward to manage. A basic understanding of how HTML thinks can be helpful. But you don’t need to write code. Management of our site is not burdensome. Cons The downside of the templates is that there’s less flexibility. The only real headache I’ve found is that it is difficult to control placement of graphic elements, and the options for text appearance are sparse. At this point, years after we set up the site, the design is looking very dated. Wish I could wave a magic wand to spruce it up! Reason for choosing HOA Sites Ray-to-use templates, and reasonable cost. Review Source JR Joe R. IT Manager Non-Profit Organization Management Used the software for: 2+ years ### "Economical, Effective and Easy to Use Product!" July 2, 2024 5.0 Our overall experience with HOA Sites has been extremely statisfied. We have implemented a resident website that exceeds all the expectations of our board of directors and most importantly our residents! HOA Sites is by far the most featured and cost effective product compared to other competitors in there industry! Pros The two biggest advantages of HOA Sites is the annual cost and the breath of functionality available in the product. Additionally, it is a very easy to use product and flexible for an information technology person to customize. It is an extremely easy product for non-technical staff to use with the proper training. Our staff leverages this product daily to manage our resident website and communicate to our 974 neighborhood homes. Cons HOA Sites has tons of functionality. As an information technologist, I found it very easy to work with and customize. The downside of HOA Sites is it is a "Jack of all Trades, Master of None". What I mean by that is it provides the basic functionality of a given feature. For example, it does a great "basic" job at event registration, but does not handle any advanced features (e.g. Barcode check-in of tickets, Not able to select quantity of tickets for purchase other than setting up specific Registration Types, etc.). Alternatives considered [Condo Control](https://www.capterra.com/p/143800/Condo-Control/) Reason for choosing HOA Sites Condo Control did not have near the feature suite as HOA Sites. The product was far more expensive than HOA Sites and did not deliver nothing close to the features of HOA Sites. Review Source JS Jane S. admin Leisure, Travel & Tourism Used the software for: 2+ years ### "Good value" June 25, 2024 5.0 Other than what I just wrote about least like, HOA Sites has been excellent to work with and the product is very rich with options. And online customer service is very quick. Pros Quick customer service. Attends to every detail an HOA needs in its website. Online customer service is quick. Lots of benefits for the cost. Cons When we make a suggestion it is only electronic and we never hear about whether or not the suggestion is being considered. We’ve made a few suggestions that would have very high value for us (so we assume others like us) and we don’t know if they are even being considered. Reason for choosing HOA Sites Customer service, ability to build out and use all the needed options, and number of clients. Switched from [Ecamm Live](https://www.capterra.com/p/196795/Ecamm-Live/) You didn’t include who we switched from in your list. We switched from Nabr Network which was built to serve management company needs and not actual HOA residents’ needs but the management company sell it as if it will meet the residents’ needs. Review Source LP Lee P. Website Administration Publishing Used the software for: 1-2 years ### "Community Communications" June 25, 2024 5.0 I am an avid user and appreciate the well-thought out features including color and graphic choices. Pros The etext driven use of this site program is so flexible and easy to train multiple users. Cons The Page Set Up pages does need to have a proficient user in general website usage in setting up some areas of the site. But, the program is so logically laid out, it makes each setup very manageable. Reason for choosing HOA Sites Dedicated to the needs of community living and communication. Switched from [Web.com](https://www.capterra.com/p/151967/web-com/) Better services and better management interactions. Review Source WA Wendy A. Treasurer of Board Non-Profit Organization Management Used the software for: 2+ years ### "Great Value!" June 25, 2024 5.0 Great value and service. Easy to use. Professional look and feel. Pros Great value. Great written instructions. Fast responses when we had questions. Cons Some limitations on content in lower packages. Alternatives considered [Canva](https://www.capterra.com/p/168956/Canva/)[Bluehost](https://www.capterra.com/p/229168/Bluehost/) Reason for choosing HOA Sites Best fit our needs while maintaining cost effectiveness. Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) The site wasn’t supported in a timely manner Review Source MG Michael G. Board Member Real Estate Used the software for: 2+ years ### "Driftwood Acres HOA" June 11, 2024 5.0 Good, ease of use and multiple pages for use Pros Multiple pages for data that relate to the members interest Cons No real time member communication methods Reason for choosing HOA Sites Ease of operation, simple to assemble and multiple databases Review Source TT Teresa T. GM Real Estate Used the software for: 1-2 years ### "Highly Recommend HOA Sites!!" July 2, 2024 5.0 100% recommend to anyone that wants to create a clean, modern and easy site to use for their community or business. Pros Setting up our site was easy and anytime I needed assistance with updates or steps to take the team assisted promptly. Great experience setting up a website for my first time. Cons Honestly, I like everything about HOA Sites, homeowners like the ease of accessibility and how clean it looks. Switched from [Network Solutions Website Builder](https://www.capterra.com/p/234398/Network-Solutions-Website-Builder/) Old outdated and expensive for what was offered. Review Source JM Jay M. Director Real Estate Used the software for: 2+ years ### "Feature Rich and easy to use" June 25, 2024 5.0 Pros The site has a lot of excellent functionality that we utilize all the time. Easy to set things up and easy for users to navigate. Cons Every so often there is a gotcha but we find ways to get around them. Reason for choosing HOA Sites Ease of use and so many positive reviews by many others we spoke with Switched from [Homebase](https://www.capterra.com/p/153076/Homebase/) Product had limited functionality and was hard to update. Review Source SD Sharde D. Sunset Ridge HOA President Management Consulting Used the software for: 1-2 years ### "HOA Sites: The Ultimate Solution for HOA Website Management" July 3, 2024 5.0 HOA Sites has completely transformed our HOA management experience! The ability to mass email members is a lifesaver, making communication swift and effortless. We love how easy it is to create surveys and sign-ups, which has boosted community engagement and streamlined event planning. The calendar updates keep everyone in the loop, ensuring no one misses out on important dates and activities. HOA Sites has thought of everything an HOA professional needs. The platform is incredibly user-friendly, and the powerful tools it offers make managing our community not only efficient but also enjoyable. This is the gold standard for HOA websites, and we couldn't be happier. Thank you, HOA Sites, for making our job easier and our community stronger! Pros The ability to mass email, create surveys and sign ups and have Calendar updates. You have thought of everything that was needed for an HOA professional website. Cons What I liked least about the HOA Sites, honestly, I do not have any cons at the moment. Alternatives considered [HOA Ally](https://www.capterra.com/p/207695/HOA-Ally/) Reason for choosing HOA Sites The use by another neighboring community Review Source BB Bruce B. HOC President Non-Profit Organization Management Used the software for: 6-12 months ### "SBHOC Website" July 2, 2024 5.0 The ease of working with your staff made this experience enjoyable! Pros The ease of working with your staff made this experience enjoyable! Cons I customized the site as best i could, it would be great if additional features were added. Review Source KW KAREN W. TREASURER Financial Services Used the software for: 6-12 months ### "Prom Website Review" July 2, 2024 4.0 Very good. Pros Centralized data, increased server capacity for communications Cons Some set up processes are "hidden" and require a ticket to get the "how To". Searching for articles and directions was a huge user of time. Reason for choosing HOA Sites Intuitive set up, the HOA is in control, quality of the "look". Review Source CD Carrie D. Community Specialist Real Estate Used the software for: 2+ years ### "User Friendly in most cases" June 18, 2024 5.0 Pros Very easy to manage homeowner accounts, upload documents, etc. Cons Event registrations are somewhat cumbersome, especially reoccurring events Reason for choosing HOA Sites Customer service- the person setting us up was readily available to answer questions, gave us thorough training Review Source VR Veronica R. Community Manager Real Estate Used the software for: 1-2 years ### "Another Happy HOA" July 2, 2024 5.0 Overall we have been pleased with HOA Sites. Pros The interface for HOA sites makes it easy to update and the presentation is user-friendly for homeowners. Cons I would like to see3 more practical applications so this can be a "one-stop shop". Things like Architectural Review and violations. Review Source BS Bill S. Scretary, Website Admin Real Estate Used the software for: 2+ years ### "Always there to help" June 25, 2024 5.0 Excellent service, great interface. Couldn't be happier. Pros They have top-notch customer service. If the FAQs don't have the answer, their customer support folks will get back to me almost instantly - like 5 minutes or less. Very impressed with this group! And the website interface is well thought out. Takes a bit to climb the learning curve like any system, but they are always there to help. Cons Would like to be able to change the template without additional cost. Review Source AY Anita Y. HOA Treasurer Real Estate Used the software for: 6-12 months ### "Best decision the HOA has made yet!" July 2, 2024 5.0 It's been great! It's so nice to be able to update our website in real time and not have to wait for a reply from a busy website manager! Pros Customer Service - answers to my questions are so fast!!! Cons Some instructions in setting up the site were confusing, but in almost every event, I discovered it was ME not seeing the different tabs, etc. Review Source MR Mark R. Realtor Real Estate Used the software for: 6-12 months ### "President of HOA" July 2, 2024 5.0 Great experience and technical support. Pros Schedule the amenities and one location of HOA documents. Cons The length of setting up the site. It took some time Reason for choosing HOA Sites Price and recommendations from our management company. Review Source RB Ryan B. Community Manager Commercial Real Estate Used the software for: 2+ years ### "HOA-Sites is fantastic!" June 11, 2024 5.0 Pros HOA Sites makes it easy to build and update a professional looking website without any knowledge of web design or coding. Their admin team is always available to assist if needed and quick to respond to all tickets. We have brought over several communities to HOA Sites and get rave reviews about the design and look of the websites. Cons Nothing. They have everything covered. Review Source AS ANGELA S. Secretary Real Estate Used the software for: 2+ years ### "Good Product" June 25, 2024 5.0 Since I am not tech-savvy enough to set up a free website, HOA Sites makes the process easy. It includes many tools to set up a robust and user-friendly website. It also makes it easy to house all of the documents and files needed for an HOA. Pros The Help Desk answers with useful information in a reasonable time. Cons Difficult to navigate the File Manager feature. This feature needs to include some kind of category or folder function. It becomes too unwieldy after the addition of several files. Review Source KP Karen P. Secretary Non-Profit Organization Management Used the software for: 1-2 years ### "Best HOA Website Template Ever!" June 25, 2024 5.0 Very pleased with the product and service. Pros Easy to use and when in a bind the support team is prompt with response to questions. Cons Would like more flexibility in the forms section Review Source jB jack B. President Real Estate Used the software for: 1-2 years ### "HOA President" July 6, 2024 4.0 Overall the product allows my HOA to schedule reservations and events and facilitates the needed communication capabilities Pros I think the cost of the product is very reasonable and the product affords the user with the necessary features Cons The financial features are very restrictive and not user friendly and consequently we are not able to utilize the site for our financial reporting Review Source IM Isida M. Sales Executive Construction Used the software for: Less than 6 months ### "Very helpful team " July 2, 2024 5.0 Pretty good. My assigned website manager was patience, kind and very helpful. Pros The whole team was very helpful and very quick at answering my concerns and questions. Cons The whole process was simple and quick, my least favorite part of the process was having to write a detailed explanation of my business and what each page needed to have. Review Source JB Jimmy B. Principal Information Technology and Services Used the software for: 6-12 months ### "HOA Sites by web admin" June 25, 2024 5.0 So far it’s been excellent. I look forward to using it more. Pros Ease if use and customer support so far jas bee great Cons Some of the instructions on using the admin tools could be more Review Source JC Joe C. Webmaster Real Estate Used the software for: 2+ years ### "Quite full featured and reasonably priced with very good support" August 8, 2024 5.0 Have been webmaster for three or four years, following initial build by others in my vacation community. Pros Many useful features such as directory, photo albums, email tool, page builder and editor. Speedy support. Unlimited file storage, but with relatively small file size limits. Cons Some operations involving linked tables (properties, users) a bit cumbersome. Would be nice to have higher file size cap on photos. Review Source Similar Products Featured ## Related categories [HOA](https://www.capterra.com/hoa-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.